Self rebooting Lumia 920

Recently i bought a Lumia 920. By a day after i updated it successfully. After that my Lumia reboots itself by its own. Sometimes twice a day, and some, day once. It’s around 10 days now. Please let me know what should i do.
Thanks in advance for helping me.
Mohammad
Solved!
Go to Solution.

If your phone keeps on rebooting, you can try this: Press and hold both the Volume down and the Power keys for 15 seconds. This should get your phone to restart and respond properly again. If this does not help, please make sure that the phone runs its latest software. Go to the Settings > Phone Updates > Check for updates.
If none of the above troubleshootings work, then we have to consider doing an OS reset.
Warning: Resetting your phone will return it to the same state it was in the first time you turned it on. All your personal content in the phone, including text messages and apps that you been purchased and downloaded (may be re-downloaded again) will be erased, and the phone will be restore to the factory settings.
Here are two options to follow, depending on whether you can access your phone's Settings screen or not.
To avoid deletion of your files, you have to do a backup.
• For the applications, go to Settings > Backup > Applist + Settings > Backup On > Backup Now.
• For messages, go to Settings > Backup > Text messages > Text Backup > On.
• For your music and videos, Go to Settings > Backup > Photos / Videos > to maintain the quality of your media files, you can select Best Quality but you have to be connected to WiFi.
Option 1: About menu
Use this option if you can access your phone's settings.
This option warns about data loss.
On the Start screen, swipe left, select Settings > About > Reset your phone.
Option 2: Hardware key combination
Use this option if you forget or lose the password.
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.

Similar Messages

Lumia 920 reboots and my voice in phone calls are ...

Hi,
I received my Lumia 920 yesterday and experienced these errors right away:
1. When I'm in a call, the person I talk to can't hear me. Instead it is metallic or bubbling sounds when I talk. From time to time, it is possible to have a conversation for a couple of seconds, but then the weird sounds starts again.
2. The phone reboots by itself every now and then.
3. I can see that the coverage disapears sometimes in the top left corner.
If I call with VoIP (Lync 2013 app) there are no audio problems.
I have been in contact with my carrier (Telia, Sweden) and have got a new SIM-card, but the problems persists.
I have also tried to change Max Connection speed to 2G which seemed to help at first, but then the phone just started to reboot over and over when I tried to call.
I have also tried to reset the phone to factory defalt, but the problem persists.
The audio problems persists regardless if I'm using the headset shipped with the phone or a bluetooth headset from Jabra.

Hi,
Since you mentioned that you already reset the phone to its factory default it would be better if you're going to visit any local Nokia Care point. I belive the problem that you have will fall under hardware issue. It has something to do with the Microphone.
Just to make sure, you can also try to perform a software update. If it will not work, visit a local Nokia Care point so technician can evaluate your phone.

Lumia 920 Rebooting itself

Hi,
I hope someone may help me here, i got a Yellow Lumia 920 beginning April. Everything was ok then suddenly it would reboot for no apparent reason, one evening alone SIX reboots in an hour!
I sent to Vodafone repair, apparently they couldnt find anything wrong. They stated they'd flashed the firmware and os to the latest edition.
Unfortunately it came back from repair with a crack in screen so got sent away again. It's now back, new screen and casing, flashed to apparently up to date software.....last night it rebooted itself again...
What can be done about this???

Have you tried if the phone reboots without SIM? if not I'd suggest getting a new SIM especially if you cut your SIM down to mini format yourself.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 920 stuck in reboot cycle.

Hi, got my lumia 920 a week ago at the most. First day, wouldnt turn on after initial setup. Hard reset, this went on for a couple of days, thought an update might fix it, got around to it and now the phone is stuck in a reboot cycle, goes from Nokia to black screen back to Nokia and so forth. I tried the power/volume down key, no luck, before that, the phone wouldnt even open up settings, brought up a "loading..." message and back to homescreen. Help

i have the same issue:
Hi, got my lumia 920 a week ago at the most. First day, wouldnt turn on after initial setup. Hard reset, this went on for a couple of days, thought an update might fix it, got around to it and now the phone is stuck in a reboot cycle, goes from Nokia to black screen back to Nokia and so forth. I tried the power/volume down key, no luck, before that, the phone wouldnt even open up settings, brought up a "loading..." message and back to homescreen. Help
doing a soft reset switches the phone on but most apps and settings do not work..it loads back to the homescreen. Do you have any solution.
Please help
Thanks

Lumia 920 Randomly Reboots / Cannot Be Turned Off

Hello,
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me...
When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
Thanks in advance!
Solved!
Go to Solution.

Same thing on my Lumia 920 unit from ATT, received just today via online purchase. Began resetting within 30 minutes, and continues to do so, especially in places like voicemail and phone functions. Also fails to register initial settings like search engine (on every reset, goes back to Bing instead of Google) and other things I've had to re-configure 3 or 4 times. It took about four tries to get a Texas map database to download, despite using a home wi-fi right next to the wireless router.
I don't think this is a SIM problem at all, because the rests don't always take place in the phone section. And I've even turned the cell phone data feature off, and still the reboots. It MAY be the micro-USB connector, because since I've been charging the phone while initializing it, the resets happen with it inserted. But this is also the data cable, so if the unit resets all the time while moving huge chunks of desktop data, then it is useless. If the micro-USB connector is that rickety, more trouble is down the road.
This is a real shame, becuase I like the phone and was ready to switch from iPhone. Now I'm stuck with something I have to send back and try to get my old iPhone to work again, so at least I'll have some cell phone calls.
About eight hours of my time loading music, getting familiar, and configuring for my home desktop windows 8. If my Windows 8 desktop rebooted my machine eight times in only a few hours of initial usage, I'd be going back to old desktop as well.
Again, very sad, because this seemed to be a great phone with great features at a low-low price. I guess when it seems too good to be true, it is. iPhone may be falling behind in some ways, but at least it's been a reliable phone for three years.
Lucky I have 14 days money back, return to old phone, no questions asked. But it took less than half a day to figure out the phone didn't work.
About the only possible fix would be some firmware upgrade promised to fix it permanently, but they had better make a big deal about publicizing, or have a million returns on their hands.

Lumia 920 sound crackling & random reboot

I bought my lumia 920 two days ago.
I like it.. it is very impressive.
I have some problems and I would like to understand if they are related to software or hardware.
Obviously there is the problem of the random reboot. I am pretty sure it is software related, hope Nokia will fix this soon.
The other issue is a sound crackling when a sound start, it happen after a notification, playing games and playing music... apparently it doesn't affect Nokia music app.
The problem is not the speaker because it happen also with streaming audio via a2dp.
Do you think the sound issue is a software bug and Nokia/Microsoft will fix it?
Did you have the same problem?

it is very frustrating!
summarizing:
- notifications are crackling through the speaker
- notification are not crackling through the headphone
- in phone music is crackling through the speaker
- in phone music is crackling through the headphone
- streaming music is not crackling
- metrotube videos are not crackling
- taptitude game is not crackling (also tried other games)
- xbox extras is crackling a lot
I don't know what to think about!
It seem a software related issue to my eyes!

Lumia 920 random reboots and dropped mobile data a...

Hi! Wondering if anyone can shed some light on an issue I'm seeing with TWO Lumia 920 handsets?
Both were recently wiped for new users - full "reset your phone" option. After installing the Black update, the phones now randomly reset and reboot. In addition, they cannot seem to hold onto a data connection (either GPRS, 3G or H) - the mobile data connection works when the phone is first boot up, but loses connectivity some time later. Mobile data isn't restored unless the phone is turned off and on again. Totally scratching my head on this - and as it affects two phones, I'm pretty sure it isn't a faulty handset. Steps I've tried:
Swapping SIM cards around (including SIMS not associated with those two handsets)
Manually setting APN details (we're on Orange - also EE)
Installing Access Point app (which isn't installed as standard) for auto-configuration of APN
Toggling between 4G and 3G maximum connection speed settings
Manually selecting mobile network (i.e. disabling automatic network selection)
Wiping and resetting both phones (multiple times)
Installing fresh firmware image via the Nokia Software Recovery Tool
All these don't help! Frustratingly, everything works fine over WiFi - and I have observed that the random reboots only occur when data is being transmitted over mobile network. Both handsets belong to Orange UK (EE), and are updated with EE's approved Black firmware...
Anyone seen anything similar? Anyone come across a fix?!?

Hi! Wondering if anyone can shed some light on an issue I'm seeing with TWO Lumia 920 handsets?
Both were recently wiped for new users - full "reset your phone" option. After installing the Black update, the phones now randomly reset and reboot. In addition, they cannot seem to hold onto a data connection (either GPRS, 3G or H) - the mobile data connection works when the phone is first boot up, but loses connectivity some time later. Mobile data isn't restored unless the phone is turned off and on again. Totally scratching my head on this - and as it affects two phones, I'm pretty sure it isn't a faulty handset. Steps I've tried:
Swapping SIM cards around (including SIMS not associated with those two handsets)
Manually setting APN details (we're on Orange - also EE)
Installing Access Point app (which isn't installed as standard) for auto-configuration of APN
Toggling between 4G and 3G maximum connection speed settings
Manually selecting mobile network (i.e. disabling automatic network selection)
Wiping and resetting both phones (multiple times)
Installing fresh firmware image via the Nokia Software Recovery Tool
All these don't help! Frustratingly, everything works fine over WiFi - and I have observed that the random reboots only occur when data is being transmitted over mobile network. Both handsets belong to Orange UK (EE), and are updated with EE's approved Black firmware...
Anyone seen anything similar? Anyone come across a fix?!?

Lumia 920 NFC needed a reboot?

Hello,
I was trying to use tap to share to send pictures, contacts, etc. My wife & I both have an AT&T Lumia 920. We had the phones for a few days before I got around to trying this. No matter how I held the phones, I couldn't get it to work. I removed the covers we had purchased for our phones. It still wouldn't work. I turned NFC off & back on. Still the receiving phone did nothing when I attempted to share from the source phone (and this is the behavior I'm describing when I said "it didn't work" above).
Finally I powered off both phones & then powered them on, and then it worked perfectly. That was a relief to know that the phones' NFC chips do indeed work.
However, I would like to know why this even happened. I don't know whether it was a software glitch or indicative of faulty hardware. I have not yet tried to use NFC again for probably 5 days since then, so I cannot confirm whether it's been working okay since. However, it seems to me that it is rather important for NFC to work well given the tap to pay & tap to share & tap to pair functionality that is being marketed for these phones (not to mention the Galaxy S3 NFC advertizing that is really capitalizing on NFC [which most people I talk to really seem impressed with]). The phones' NFC implementation needs to be solid & not buggy.
So a few questions:
Is anyone else having this problem?
Should I start using NFC frequently to try to track whether the issue returns (this may drain my battery faster as I have NFC turned off to save battery since I'm not currently really using it, except incidentally).
Is this a hardware problem or a software problem?
Should I swap my phone out at AT&T? (I've only had it for 8 days so far)
Can Nokia confirm issues/bugs with the NFC implementation that would cause something like this, and if so, is a fix in the works, and if so, is there an ETA?
Thank you for taking the time to review my issue. I appreciate your feedback.
Sincerely,
Doug Mortensen

Hi there,
I just recieved my Lumia 920 in the mail today and I was having trouble getting the NFC to work with the little test card they send with the phone. After a few trial and errors, I realized that the screen has to be illuminated. You don't have to unlock the screen, per se, you just have to touch the lock button to activate the screen and then NFC works immediately.
Now, you may have already known this, but being that I couldn't find any literature perscribing this, I thought sharing my findinds may be helpful to you or another reader.
Cheers!
ImpalaDoug wrote:
Hello,
I was trying to use tap to share to send pictures, contacts, etc. My wife & I both have an AT&T Lumia 920. We had the phones for a few days before I got around to trying this. No matter how I held the phones, I couldn't get it to work. I removed the covers we had purchased for our phones. It still wouldn't work. I turned NFC off & back on. Still the receiving phone did nothing when I attempted to share from the source phone (and this is the behavior I'm describing when I said "it didn't work" above).
Finally I powered off both phones & then powered them on, and then it worked perfectly. That was a relief to know that the phones' NFC chips do indeed work.
However, I would like to know why this even happened. I don't know whether it was a software glitch or indicative of faulty hardware. I have not yet tried to use NFC again for probably 5 days since then, so I cannot confirm whether it's been working okay since. However, it seems to me that it is rather important for NFC to work well given the tap to pay & tap to share & tap to pair functionality that is being marketed for these phones (not to mention the Galaxy S3 NFC advertizing that is really capitalizing on NFC [which most people I talk to really seem impressed with]). The phones' NFC implementation needs to be solid & not buggy.
So a few questions:
Is anyone else having this problem?
Should I start using NFC frequently to try to track whether the issue returns (this may drain my battery faster as I have NFC turned off to save battery since I'm not currently really using it, except incidentally).
Is this a hardware problem or a software problem?
Should I swap my phone out at AT&T? (I've only had it for 8 days so far)
Can Nokia confirm issues/bugs with the NFC implementation that would cause something like this, and if so, is a fix in the works, and if so, is there an ETA?
Thank you for taking the time to review my issue. I appreciate your feedback.
Sincerely,
Doug Mortensen

Lumia 920 ongoing issues, very disappointed

Hi there, I am an owner of a Lumia 920 on Vodafone UK, i recieved this handset in Feb this year when it was available as an upgrade on my network.
I am very upset and disppointed with my handset...
I am experiencing the following issues;
Random reboots when phone is idle in my pocket or making/recieving calls
When making calls I get 'call dropped' and I get messages of friends saying they cant ring me so i have to turn the phone off and on again and then all good again.
I complained to Vodafone and they said send the phone off for repair, which I reluctantly did and they somehow deduced the screen was faulty and said that was replaced and had an 'internal service' and a full firmware reflash/update..
I revieved the phone back within 3 days which I was pretty chuffed about.
Since ive had it back, which is now just going on 7 days it has rebooted again once on its own and now I have a flickering screen... I have googled this and turned off the auto brightness and I still have a flickering screen.
As I am in a 24 month contract and its been over 14 days since I had the upgrade I am pretty much stuck with this phone now.. Am I within my right to ask Vodafone to replace the phone completely or do I have to put up with sending it for repair every week?? I am even considering making such a fuss they will let me even choose another phone completely as im sick of this Lumia!

I did go in to the local vodafone store where I sent the phone back and asked about a replacement sim card and all I got was 'nah the sim card cant cause it to reboot, all it contains is the network info etc' or something along those lines... I did read somewhere that a sim card can cause issues and since you have mentioned this as well now I think they may have fobbed me off.. ill go in again today and say Nokia them selfes have asked me to try a new sim and see what they say...

Lumia 920 restart

On my daily ½ hour commute to work, my Lumia 920 often restart. Sometime there are no problem, and sometime it restarts it self 3-4 times on the short trip.
On a normal week I would say that it restart at least once on three out of five days.
Yesterday it restarted once on the way to work, and three times on the way back.
The phone never restarts when I'm at work or at home. Only when I'm driving.
I have WIFI, 3G and Bluetooth enabled, though WIFI is not connected. 4G is disabled.
The Lumia 920 is connected to my Jabra Freeway via bluetooth.
I'm running version 1232.5951.1249.1002.

chgus209 wrote:
it's a problem i experienced with my Lumia 800. It started like this and went crazier and crazier...
wrong fix: reset your phone. That's the worst solution for me, you would lose basically most of your data
temporary fix: force edge (2G). It should not reboot any longer.
real fix: update your software
I updated more than a month ago and all went fine, I am in 3G since and have not experienced a single reboot. I think you can force the update to your current version if you find 'force update wifi zune' on google, that works pretty well too.
good luck
Good advice in general, except Zune does not work with WP8 handsets like the Lumia 920 where all updates are done only OTA, plus the OP already has the latest available firmware on their handset.

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Lumia 920 Camera App not working with 8.1

Hi there, Just had the Cyan update.   Camera app just shows black screen, both for video and camera.
Did soft reboot, hard reset, etc.    Took to repair shop and they installed new camera.   Not working
They did a reinstall back to factory and still no joy.
Nokia Lumia 920
Carrier At&T
Windows 8.1
OS 8.10.12393.890
Please help?!

RobRoy_cro wrote:
Hi..i have same problem then i make nokia pro cam as default and turn off "more tile" in settings and now everything works
I hope this help
Thanks. Only had microsoft camera, so downloaded the Nokia Camera. Could not find a "nokia pro cam"
Also where in settings is the "more tile" option?
Nokia camera now is just the black screen, no options.

Lumia 920 India .. missing features and some sugge...

Alrito ppl..i have migrated from nokia 701 (Symbian) to Nokia lumia 920 (Windows 8)
Country : India
FW : 1232.5951.1249.1001
OS Version : 8.0.10211.204
No sim inserted as yet and right now using it in wifi mode only
Since i was a symbian user..some features are very very essential in my daily phone usage (though some are rare)
So the required features/suggested
Camera/Photos :
1.Red eye reduction
2.Self-Timer
3.Details of photos like size,location,resolution, etc etc
4.Number of photos like how many photos are there in an album or phone..
5.wat is the use of having albums tab when u cant create one??!!
Media:
1.Heard that Stereo FM is gonna come soon with the next update of accessing fm radio and can also radio transmittor ?
Hope its coming soon...
2.Cant the equaliser me edited? and also be accessed from the music player ??
3.MKV Format files doesnt play !! (Yes, i have tried it)
Others :
1.Internet explorer has a problem.. i use my ie whn wifi is on and later after swtiching off wifi
if i wanna close down ie..i cant because it jst keeps going back to the previous webpage which cannot load due to no access to net !!! plspls fix this .!!
2.Nokia MAPS as compared to my symbian nokia 701 ... the gps access is really really bad.. i had to use my old mobile for using the nokia drive option..
3.I know windows 8 doesnt have ny "file system" but i do hope they bring something like file manager for better access to many other things...
4.many other extentions like .zip, .rar dont work because of lack of apps and no basic functionality to access them..pretty bad for a person using the phone for office purpose..
5.Profiles should be evidently visible and i should be able to create seperate profile because just ring+viobrate, vibrate and flight mode is not enough..
6.In the groups under contacts...i really want to add people by selecting them and not individually...i know a very small request but it really helps...
7.In the groups under contacts...i want to see the number of people in the group..i dont want to count them manually.. a small feature again but i request u to add it too..helps a lot..
8.The counter for message,calls, etc and call logs for more than 30 days will be appreciated if it comes with the update because thn installing app for it is something i wudnt like..but this is a suggestions which i hope is implemented for better user experience...
will add some other requirements and suggestions as soon as i get better experience of my new phone

Camera/Photos:
1. You can use Nokia Creative Studio on the phone to fix red eye.
3. Install "Picture Info" from the store, it's free.
5. You need to ask Microsoft that question but it does show albums you've created in skydrive or facebook
Media:
1. Only a rumour, Microsoft at this moment does not support FM and the next update does not enable it. Even if the L920 did have the required hardware it would only work as a receiver, not a transmitter.
3. I don't believe Microsoft has added support for that.
Others:
1. Microsoft control IE featurs, if you press the menu dots then close all tabs you can easily exit.
2. Weird, GPS works well where I am, make sure you use it with a data connection.
3,4,5,6,7 & 8. You need to suggest that to Microsoft as it is their operating system, not Nokia's.
You can submit suggestions to Microsoft on the link below:
http://windowsphone.uservoice.com/forums/101801-feature-suggestions
You can discuss things about the OS on Microsoft's forum:
http://answers.microsoft.com/en-us/winphone

Nokia Lumia 920 loads of issues after Denim update...

Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
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Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update.

My Lumia 920 died - does not boot or charge

Hi,
Yesterday my Lumia 920 suddenly turned off, and refuses to boot - no lifesigns at all. I have attempted to charge the phone (no charging sound) and tried to reset the phone, but it remains dead.
I previously had some problems with occasional reboots, and though it was related to some problems with Windows Phone 8 - however last Sundays it rebooted 3 times...
Anyone else have the same problems? Is there something I can attempt to do?
Spending the Christmas and new year without a phone sucks.
Solved!
Go to Solution.

@Fred_M
Presumably you have accessed this resource "How do I reset my nokia Lumia if it doesn't work properly":http://www.nokia.com/gb-en/support/product/lumia920/troubleshooting/
Unfortunately as this is a manufacturer's sponsored due to warranty considerations there are limits as to what can be discussed, other than referring you to Nokia Care facility.
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Self rebooting Lumia 920

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