Self service doubt

How to find out whether client is using supervisor heirarchy / position heirarchy in Self Service. I think oracle recommends seeded supervisor heirarchy. can any one explain me.
Thanks!!
Edited by: user590121 on Dec 13, 2008 11:53 AM

AME is a great place to see if the client is using Supervisor or Position Hierarchy.
also, as a proxy method you can see if there are any position hierarchies set up, if yes then there is every likelihood that they are used.
Both the methods have their own benefits, however from robustness angle, supervisor hierarchy is best, as this is the only method support for few new modules like irecruitment.
Hope this answers your question.
Shah Alam
Jeddah, KSA

Similar Messages

Manager Self Service MSS EHP5 in Webdynpro ABAP?

Hi All, I have one question. According with the different documents and the OSS Note 1450179 - ESS Based on Web Dynpro ABAP Available as of EHP5 we know that now is possible to use another portal different than SAP portal in order to use the ESS. Right?
But .. what about the MSS? I can´t find info about if the MSS is WEBdynpro ABAP enabled or not. Is it possible to use the MSS with another portal (Websphere) ?
Or is the MSS only for WebDynpro JAVA so that means SAP portal?
Thanks in advance and best regards...

Thanks Siddharth for your quick reply, but I still have doubts.
According to Note 1588625 - Release information for Manager Self-Services Add-On 1.0, the MSS addon will be release for Portal and NWBC , so if you don´t want to use a porta you can use NWBC but,
How can we call it from a Websphere portal? Is there any integration option using NWBC and Websphere portal?
And in Note 1582553 - Release strategy for the ABAP add-on EA-HR_MSS you can see that now, the availability of EA-HR_MSS is only in controlled availability, and until end of 2011 will not be fully released!!
SAP Release     Add-On Release     Availability
SAP ECC 6.0 EHP5      EA-HR_MSS 1.0     22.06.2011 CA
SAP ECC 6.0 EHP5      EA-HR_MSS 1.0     22.12.2011 GA
GA: general availability
CA: controlled availability
PL: pilot version
So, really you can use MSS integrated in a Websphere portal?
Thanks in advance and best regards.

Self service procurement and plan driven procurement in classic scenario

hai friends,
i have configured self service procurement and now i am configuring plan driven procurement in classic scenario.my doubt is suppose a shopping cart is created and placed in a sourcing application of the professional buyer.And assume he accomplished sourcing activity and created purchase order .Now purchase order is created locally or in the backed.i am using classic scenario ,now can u tell where the purchase order is located? if i want to place that particular purchase order in SRM it self what will i do? thanks in advance.

Hi Chandra
before going to select Business scenario (self service, plan driven..etc), you must freeze the technical scenario. Depends upon your technical scenario, your PO will be created .
Where PO is created it is called leading system. It is SAP standard.
If you were selected Classic- Po created in R/3.- R/3 is a leading system .
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T5SSCXSSSERVICES - Set Data Tracking for Individual Self-Services

Hi,
We have a requirement for BI Report to fetch data from table :T5SSCXSSSERVICES
The above table could be filled with data when we perform any activities in ESS and MSS.
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Hi Ramanathan,
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Welcome to the Self Service Session

As Verizon continues to transform its products and services, we recognize the need to transform our customer support capabilities.
The explosive growth of broadband and mobile services enables the introduction of new customer support channels that provide customers with more control and flexibility over their Verizon services anytime, anywhere and anyway customers prefer.
Verizon has responded to customer requests for greater control and flexibility with the introduction, expansion and improvement of the following customer preferred self service tools:
• Verizon .Com and My Verizon web portal - www.myverizon.com
• In Home Agent – www.verizon.com/inhomeagent
• Interactive Media Guide
• Interactive Voice Response Unit – 1-800-Verizon
• Mobile Phone Applications
Nearly 1/3 of our customer transactions are now completed using one of the self service tools mentioned above.
You can learn more about these tools through an online brochure at www.verizon.com/service that summarizes the various self service options available on the Computer, TV, Mobile Devices, Phone and in our Stores. We encourage you to bookmark this page as a future reference for the service options offered by Verizon.

Hi,
I have a doubt. Whats special in the Field Service comparing to teleservice?
1. Advanced schedulers is also optional.
2. I dont see much except the spares management.
But Let us assume that the Field Engineer is not going to order via oracle spares management. Just he uses a phone for material ( and internal order) and he just finally enters the debrief.
In this case, can we just do the field service activities just with teleservice implementation?
Thanks
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Employee Self-Service vs E-Learning.

Good Morning.
I have implemented ESS. I have the following doubt:
If an employee wants to inscribe a course of Learning, in ESS Where can find those services?
This Services not is in Area or Subareas of ESS??
This is a TAB as the are Employee Self-Service and Manager Self-Service in the portal?
I never have work integration of ESS vs E-Learning.
Thank in advance for your help.
Best Regards

Hi Juan,
Since the Web Dynpro versions for ESS, Training area is not integrated. That was replaced with Learning Solution (LSO), what alsomore, include new functionality, like manage e-Learning courses with SCORM standards. But take in count that LSO requires and additional license to operate in productive systems.
So what can you do?
1. Include the old apps in your Web Dynpro Portal (to prebook/request/cancel a participation and review the status). For this, add the PV7I and PV8I transactions, by using transaction or IAC iViews templates
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Business Package for Learning (SAP ERP) 1.0
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Kind regards

Need documents of Manager-Self-Service (MSS) configuration in R3

Hello Friend's,
I need the configuration of MSS in R3 side which Functional guy will do... I find the document for ESS but i couldn't find for MSS ... so please give me guidance for that asap...
here is the link for ESS configuration in r3 http://help.sap.com/printdocu/core/Print46c/en/data/pdf/CAESS/ESSIAC.pdf
Like this pdf file i need for MSS configuration in r3 side...

Thanks Siddharth for your quick reply, but I still have doubts.
According to Note 1588625 - Release information for Manager Self-Services Add-On 1.0, the MSS addon will be release for Portal and NWBC , so if you don´t want to use a porta you can use NWBC but,
How can we call it from a Websphere portal? Is there any integration option using NWBC and Websphere portal?
And in Note 1582553 - Release strategy for the ABAP add-on EA-HR_MSS you can see that now, the availability of EA-HR_MSS is only in controlled availability, and until end of 2011 will not be fully released!!
SAP Release     Add-On Release     Availability
SAP ECC 6.0 EHP5      EA-HR_MSS 1.0     22.06.2011 CA
SAP ECC 6.0 EHP5      EA-HR_MSS 1.0     22.12.2011 GA
GA: general availability
CA: controlled availability
PL: pilot version
So, really you can use MSS integrated in a Websphere portal?
Thanks in advance and best regards.

XML Publisher report to view as a self service page in EBS R12

Hi All,
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Your suggestions would be appreciable. Thanks in advance.
Regards,
Boris

Hi All,
I would like to show my XML publisher report as a self service page. What are the different methods in which i can show these reports. I would like to just click the function of the responsibility and see the report as a page.
Your suggestions would be appreciable. Thanks in advance.
Regards,
Boris

Not able to launch Self Service Application thru JDeveloper

We have been able to install and configure the JDeveloper and Self Service application, but not able to launch the application because of the error message below. We have followed the steps mentioned in the attached Quick Installation guide. We tried the solution available on the metalink for the error message" Unable to Load Template mappings...etc... ", but still not able to proceed.
Error message in brief:
WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 at*
INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
[Starting OC4J using the following ports: HTTP=8988, RMI=23891, JMS=9227.]
/home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config>
/usr/local/jdk1.5.0_05/bin/java -server -classpath /software/stage/JDeveloper_5_0_5/j2ee/home/oc4j.jar:/software/stage/JDeveloper_5_0_5/jdev/lib/jdev-oc4j-embedded.jar -DSIEBEL_WEBSERVER_URL=http://siebeloraclelab/custappsvcs/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute -Xverify:none -XX:MaxPermSize=256m -DcheckForUpdates=adminClientOnly -Xrs -Doracle.application.environment=development -Doracle.j2ee.dont.use.memory.archive=true -Doracle.j2ee.http.socket.timeout=500 -Doc4j.jms.usePersistenceLockFiles=false oracle.oc4j.loader.boot.BootStrap -config /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config/server.xml
[waiting for the server to complete its initialization...]
Oct 21, 2009 9:55:30 AM com.evermind.server.jms.JMSMessages log
INFO: JMSServer[]: OC4J JMS server recovering transactions (commit 0) (rollback 0) (prepared 0).
Oct 21, 2009 9:55:31 AM com.evermind.server.jms.JMSMessages log
INFO: JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/Oc4jJmsExceptionQueue].
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_340lmWKiVBfJ13eCPe1ZnYEVBbHAQFgg)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_mWuHsh7xUpwQan6gwUvnOfj1kZXRclnF)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_WWuBI5VZMcLlQhE3h_3k7r-oDwKLD92G)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_S3flyHmsbRISiQsYMq2qF-NwIwoWVOfe)
WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-impl.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-impl.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-api.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-api.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
WARNING: Code-source /software/stage/JDeveloper_5_0_5/adfc/lib/adf-controller.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-controller.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
09/10/21 09:55:47 log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
09/10/21 09:55:47 log4j:WARN Please initialize the log4j system properly.
Ready message received from Oc4jNotifier.
Embedded OC4J startup time: 44504 ms.
**Target URL -- http://172.21.14.220:8988/faces/ss/telco/catalog/TelcoSiteSelection.jspx**
09/10/21 09:56:00 Oracle Containers for J2EE 10g (10.1.3.3.0) initialized
Oct 21, 2009 9:56:05 AM oracle.adf.share.config.ADFConfigFactory findOrCreateADFConfig
INFO: oracle.adf.share.config.ADFConfigFactory No META-INF/adf-config.xml found
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache Region Xml filename : oracle/apps/ss/base/model/resources/SelfServiceCacheRegion.xml
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region ARTICLE_LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region BINARY_OBJECT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region ATTACHMENT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region DOCUMENT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region FAQ is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region NEWS is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TOPALERT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CONFIG is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOCALE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOCALENAMES is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader <init>
INFO: invoking cache id loader
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_RULE_ID is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_RULE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_MAPPING is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SERVICE_REQUEST_TYPE_MAPPING is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TIMEZONE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CURRENCY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_CODE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_LANG is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_ATTRIBUTE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATALOG is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATALOG_CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY_NLS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SUB_CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY_PRODUCT is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_NLS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_PRICE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_CLASS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SORTED_PRODUCTS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SURVEY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region BRANCH is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CONFIGURATOR_MODEL is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TIMEZONE_MAPPER is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager isTemplateCacheLoaded
INFO: isTemplateCacheLoaded: false
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager loadAllRules
INFO: entering loadAllRules method
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
INFO: init, begin
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
INFO: init, end
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
INFO: Exiting:en_US
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
INFO: Exiting :en_US
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleAsMap
INFO: Exiting with Locales loaded
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getSiebelLanguage
INFO: Exiting :ENU
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: PERF: Web Service Call
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelUserName
INFO: findSiebelUserName, real username=null
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelSessionTokenFromCache
INFO: findSiebelSessionTokenFromCache, previous siebel session token:null
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: DEBUG: Request, UserId null SessionToken null TimeStamp 1256099167253
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: PERF: document/http://siebel.com/SelfService/Common/Setup:SelfServiceTemplateRuleQueryPage
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns0="http://siebel.com/SelfService/Common/Setup" xmlns:ns1="http://www.siebel.com/SelfService/Common/TemplateRule/Data" xmlns:ns2="http://www.siebel.com/SelfService/Common/TemplateRule/Id" xmlns:ns3="http://www.siebel.com/SelfService/Common/TemplateRule/Query">
<env:Header>
<sbh:SessionType xmlns:sbh="http://siebel.com/webservices">None</sbh:SessionType>
</env:Header>
<env:Body>
<ns0:SelfServiceTemplateRuleQueryPage_Input>
<ns0:NamedSearchSpec/>
<ns3:ListOfSSTemplateRule pagesize="100" recordcountneeded="true">
<ns3:SSTemplateRule>
<ns3:ModId/>
<ns3:ConditionTypeCode/>
<ns3:ConditionValue/>
<ns3:CatalogueCategoryId/>
<ns3:EffectiveEndDate/>
<ns3:EffectiveStartDate/>
<ns3:PageTypeCode/>
<ns3:RowId/>
<ns3:TemplateName/>
<ns3:WebSiteId/>
</ns3:SSTemplateRule>
</ns3:ListOfSSTemplateRule>
<ns0:ExecutionMode>ForwardOnly</ns0:ExecutionMode>
<ns0:LOVLanguageMode>LIC</ns0:LOVLanguageMode>
<ns0:ViewMode>All</ns0:ViewMode>
<ns0:PickListName/>
</ns0:SelfServiceTemplateRuleQueryPage_Input>
</env:Body>
</env:Envelope>
Oct 21, 2009 9:56:07 AM oracle.webservices.client
WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:146)*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.SelfServiceTemplateRuleClient.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRuleClient.java:40)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader.load(TemplateRuleIdCacheLoader.java:119)
09/10/21 09:56:07 at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheAccess.get(Unknown Source)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:439)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:426)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager.loadAllRules(TemplateRuleCacheManager.java:43)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.initialize(CacheManager.java:190)
09/10/21 09:56:07 at oracle.apps.ss.base.view.util.SelfServiceFilter.init(SelfServiceFilter.java:76)
09/10/21 09:56:07 at com.evermind.server.http.HttpApplication.getFilterConfig(HttpApplication.java:7585)
09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:568)
09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
09/10/21 09:56:07 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
09/10/21 09:56:07 at java.lang.Thread.run(Thread.java:595)
09/10/21 09:56:07 Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:172)
09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:148)
09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:175)
09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:112)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:130)
09/10/21 09:56:07 ... 25 more
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader load
SEVERE: RemoteException occured
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
INFO: Exiting:en_US
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
INFO: Exiting :en_US
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
SEVERE: CacheException: during get
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
SEVERE: self service runtime exception

Hi,,
Seems like configuration problem at Siebel end.Check following points:-
1) Are you able to invokde SelfServiceTemplate rule web service from [SOAP UI|http://www.soapui.org/].
2) Recheck configuration details of custom object manager in siebel as mentioned in Self Service application developer guide.
3) Recheck Siebel web service url which you have given...
Regards,
Vikram

How to enable fnd log in self service page

Hello,
In professional forms, we can enable fnd log using the profile options "FND: Debug Log Enabled" to Yes and "FND: Debug Log Level" to different levels.
Similarly, can we do the same with Self Service page? how and where can i see the log results? Also when i'm running the selfservice page from jDeveloper, is there any possibility to see the entire log?
I need to track why i'm unable to run a page from jdeveloper and i need to track the log.
Thank you all for the help in advance.
kK

Hi,
To Enable to Log for a self service page click on 'Diagnostics' link avaible at the Upper Right corner of the page. Now from the Diagnostic poplist select the 'Show Log On Screen' then select the log level and save.
Now you perform your fucntional steps all the log messages you will be able to see at the bottam of the page.
Regards,
Syed.

Default Value in a DFF is not getting populated in Self Service Page

I had an issue in Self Service Page.
In the SS page there is hidden mandatory field in DFF segment,which should get populated with a default select statement.
But this field is not getting populated with the default values.
But this is working fine in Forms , i.e the default value is populated in forms.
Why the default value is not populated in Self Service Pages?
For Eg: If there is a DFF "SAMPLE_DFF" which has some context with segment
Context Code : GB_CODE
Segment : "Enter the Group"
and this segment is made required and defaulted with a select stmt (select stmt returns 'XXXXX')
In forms if am not entering any value, then its defaulted to 'XXXXX'.
But in Self Service this is not happening.
Can anybody help me out...

Actually, I have narrowed down the problem. It is not quite the same.
DFF is Receivables, Address Information (Release 12). We have 2 attributes defined and we want the default value of the 2nd to be dependent on what the user selects in the 1st.
So the default value of the 2nd is defined as a SQL Statement, select :$FLEX$.INDUSTRY_CODE from dual (where INDUSTRY_CODE is the value set name from the 1st).
We know the syntax is correct because if we actually hardcode a default value in the 1st attribute (select 'BLAH' from dual), then we do see that the default value for the 2nd attribute fills in with BLAH as well. However, we do not want that. We want the user to choose a value for the 1st attribute from the LOV, and then have the 2nd attribute default to that same value. This is the part that does not seem to work in OAF, but definitely used to work in Forms.
Any thoughts?
Thanks much!

SSO to SAP EP6 (for Employee Self Service) using WebSEAL

Hi SDN friends,
We are about to embark on a SSO implementation using IBM WebSEAL for SAP EP6 ESS (Employee Self Service) connecting through to an SAP R/3 4.7 server. Since the ESS solution for 4.7 still uses ITS services, this means that we have ITS iViews in the EP6 portal.
We have managed to look through the whitepaper 'IBM Tivoli Access Manager - Single Sign On for SAP NetWeaver - September 2005' described at https://www.sdn.sap.com/irj/sdn/developerareas/ibm
We have the following queries, if anybody has a simple answer to these:
- Is it absolutely necessary to configure an SNC connection between ITS/EP6 and R/3 server to achieve SSO for the portal?
- Given that SAP EP6 references ITS IAC iviews, is it necessary for us to configure both ITS and EP6 for SSO, or can we simply configure EP6 for SSO? If so, is it also necessary to configure both for SSL?
- Otherwise, how easy is it to set up SSO in this scenario without SSL (for demo purposes)?
Any thoughts would be greatly appreciated.
Cheers
John Moy

Hello John,
regarding your questions:
ad 1) no. SNC is only mandatory if you use X.509-based SSO to R/3. You can also use SAP logon ticket-based SSO from EP to R/3 or usermapping that do both not require SNC.
ad 2) yes, you have to configure both EP and ITS at WebSeal.
ad 3) you can always omit SSL. However for production use, it is recommended.
Regards
Michael

Urgent Help required on Manager Self Service HR AME Rules

Hi,
I am implementing R12 Manager Self Service and creating custom AME rules for routing approvals. Can anyone tell me the steps to create rule for:
1. Change Job in job KFF (What query? Which attribute?)
2. Change Job Title (ass_attribute2 under assignment DFF)
3. Change in Organization field
Also, I have created rule for Leave of Absence. But upon approval, employee's status still showing active for that duration. How to link it with absence approval? This is standalone HR with no Oracle Payroll.
This is very urgent so any help would be highly appreciated.
Thanks in advance,
Mayur.

Can u please elaborate your leave of Absence requirement

SCSM 2012 R2 Self Service Portal is supported on Microsoft Sharepoint Foundation 2013 Sp1 or not

Hello,
I have a requirement to install Self Service Portal on one dedicated Server and found that Both the Web Content Server and SharePoint Web Parts can be installed on single Server. I want to use Microsoft Sharepoint 2010 Foundation Server as
it is free but it is not supported on Windows Server 2012 R2.
My query are -
Can we use Microsoft SharePoint Foundation 2013 Sp1 for the same purpose.
Can we install Both the Web Content Server and SharePoint Web Parts on One Computer for Self Service portal
I was referring the below link which says that Sharepoint 2013 is not supported, does it mean for Sharepoint foundation 2013 Sp1 is also not supported.
http://www.microsoft.com/en-in/download/details.aspx?id=24983
Please help.
Thanks,
Ankur

for background, there are actually three parts here. there is a SharePoint team site, there is the content distribution website, and there is the data access website. the data access and the content website are almost always collocated on the same servers,
since they are both IIS virtual directories. the sharepoint team site is packaged for 2010, but it's been
successfully installed on 2013 without problems.
you have a couple of options:
you can put all three web componets on the same server by using foundation 2010
you can put all three on the same 2013 server using the method above
you can put the two iisvds on a server and install the team site using the method above
you can install the content and data access services on a separate server, and then install a scrap foundation SharePoint and export out the team site and import it into your existing SharePoint site

Self service performance is very slow

Hi iam working on 11..5.10 with linux 2.1.our configuration is RAC db and apps server on different node.We are having problm like our self service screen is very slow but if we use formbased screens its better than these seflservice screens.How can i fix this issue related to self service screens.How to tune apache,jserv and http servers
with regards
shyam

Look at Steven Chan's JVM tuning blog:
http://blogs.oracle.com/schan/2007/03/01#a1258
Apply ATG.H RUP 4. Have about 1 oacore JVM per 100 self service users. Upgrade to the latest 1.5.0_10 JDK for the middle tier if you have not already.

Self service doubt

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