Send a fax with FM 'CONVERT_OTF_AND_FAX' does not work.

Hi Gyus,
I want to send a spool request as fax out of the SAP system. Retrieving the spool request and converting it into OTF data works fine and finally I can pass it to function CONVERT_OTF_AND_FAX. This function passes back the following indicators:
fax_ok and office_objid, both are filled in my case. However I can't see any outgoing faxes in transaction SOST. What is missing? Is it a job or a commit work?
Does anyone of you have an idea?
Kind regards,
Thomas

Hi Thomas,
The error Unknown Print Control SF101 in general means that this print control is not supported by the device type used. If the fax is sent via the standard SAPCONNECT, usually you can see which deviec type is used via transaction SCOT -> Settings -> 'Device types for Format Conversion'.
I guess you use a sapscript form or a smartform to create the fax. In the header of the form, there is a font family specified. e.g. SE71 -> <Form> Basic Settings. If this font e.g. COURIER 12pt is not supported by the device type used, you can get this error.
You can see which fonts are supported by a device type via SE73 -> Printer Fonts -> Device type. So you can chage the device type used or the font. Of course it may be somewhere else in the form that this unknown font is specified.(paragraph or character formats)
Regards,
Aidan

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