Send and receive phone numbers for iMessage

Since IOS 8 update, iMessage does not recognize my cell number. It only recognizes my husband's number and our email address. My number does not appear as an option on the iPhone 5; it does appear, but is not accessable on the iPad. It shows as light gray there. How do I fix this so I can send and receive iMessages?

situation has been resolved. Both iPhone and iPad had to be restarted on iMessaging, and then cell number was recognized.

Similar Messages

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    Hello,
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    Nevermind, I deleted the contact in iMessage (OSX) and the messages are now being delivered in gray.

  • My phone isn't connecting to 3G and I can't send or receive phone calls or texts.

    So my phone just stopped being able to connect to 3G and stopped being able to send and receive phone calls and texts. It was working fine this morning and it shows that I have multiple bars "dots" but my 3G is reading 1x and says I can't make a connection. What should I do?

    If you have looked where James suggested and you are saying that the phone number does not appear in there at all, you can add the phone number to the iPad but you may need to sign out of Messages on the iPad AND the iPhone.
    Phone number missing on iPad or iPod touch
    If your phone number is not listed on an iPod touch or iPad, follow these steps:
    Update to the latest version of iOS.
    Verify that you're using the same Apple ID that you are using on your iPhone.
    On your iPad or iPod touch, sign out of your Apple ID in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID with FaceTime and iMessage.
    If your phone number is still not listed, follow these steps:
    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your iPhone.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
    Now sign in to your Apple ID on your other iOS devices.

  • I can not send or receive phone calls on my Macbook Pro

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    Hi BenjiBannister,
    If you are having an issue with using Continuity to make phone calls on your MacBook Pro, I would suggest that you troubleshoot using the steps in this article - 
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • IMessage waiting for activation. Phone number not listed in Send and Receive at?

    I'm going to try to be as descriptive as possible, as I'm not too sure what else I can possibly do to resolve this issue.
    3 or 4 days ago I requested a number change through my provider. Not knowing that I had to turn off iMessage whilst waiting for the change to occur, I left it on.
    Later that day my friends were complaining that I was sending them texts from two different numbers, one being my new number, one being my old number. The thing is, I'm using the exact same SIM card and it's a little unusual to have two numbers for one SIM. I then realised that iMessage is ONLY registering my iTunes e-mail address and OLD phone number as an option to 'Send and Receive at'. I have spoken to Optus (my provider in Aust.) and Apple, I have gone into an Apple store, had the phone replaced, restored newtwork settings, restored phone altogether, turned on/off iMessage and Facetime, checked date and time, made sure my correct number is listed in Settings > Phone, etc etc etc I've done EVERYTHING listed in all forums that I've read from people experiencing this same issue.
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    If I switch iMessages and Facetime on, not using my Apple ID to sign in, it simply says 'waiting for activation' and after a few hours, tells me it was unsucessful and to try again. I'm all out of options now, Optus don't know what to do, Apple don't know what to do and I don't know what else to do! It's been 4 days! Someone please help!?

    Just thought I'd let everybody know how it finally got resolved 1 week later!
    After trying absolutely everything, and I mean EVERYTHING that Apple support, apple forums etc told me to do, the only thing that worked was turning iMessage off, waiting for at least 24 hours at then turning iMessage back on.
    It activated itself within a few minutes, no dramas at all!
    Hope this helps!

  • My phone number is not coming up as an option for sending and receiving imessages

    My phone number is not coming up as an option for sending and receiving imessages

    You do not have a "phone number".    Your ipad has a cellular access number and can't make phone calls. 
    You must use your apple ID email for imessage and FaceTime on iPad.

  • I own several iOS devices, and for some reason, everyone get's my text messages on their phone. We turn iMessage on, and select send and receive only at our own respective devices. Why does iMessage automatically turn on?

    I own several iOS devices, and for some reason, everyone get's my text messages on their phone. We turn iMessage on, and select send and receive only at our own respective devices. Why does iMessage automatically turn on?

    Go to Settings > Messages > Send & Receive on each device and make sure only the phone number for that device is checked.

  • Why is that when I downloaded the iOS 7 for my iphone 5 that it changed my send and receive for imessages to a random number but my SMS messages are still linked to my phone number?

    Why is that when I downloaded the iOS 7 for my iphone 5 that it changed my send and receive for imessages to a random number but my SMS messages are still linked to my phone number?

    I just encountered this problem for the first time and stumbled upon this forum to find a solution.  I played around with it a bit and it seems that if you slide your finger from the bottom up, you will come upon that new screen that will allow you to do various functions with your phone (put it in airport mode, lock, etc.), you can select your Airport from this screen and play your music wirelessly from your phone; at least this was my experience. Hope this helps!

  • Help with iPad Identifying Phone Numbers in iMessage Send & Receive Settings / iMessage Syncing Help - iOS 6 - iPhone - iPad

    With iOS6, iPhone and iPad users will see that their Send & Receive iMessage settings have updated across their devices to be made available at both phone numbers and email addresses. You may have also seen alerts on one or more of your devices advising that another device is now using the same Apple ID/phone number for iMessage.
    Being able to be reached on iMessage on both Apple ID and phone numbers across devices means that iMessage can keep the same thread and sync across devices.
    Due to having 2 iPhones on different phone numbers running along side my iPad at one time, (whilst I was waiting for my phone number to be moved to a new provider), my iMessage settings on my iPad lost my phone number completely. I thought I would document the steps to recover this for anyone in the same boat.
    1. Check that you are signed in with the same iCloud Account on both iPad and iPhone.
    2. Turn off iMessage on your iPad from Settings > Messages.
    3. On your iPhone, go to Settings > Messages > Send & Receive. You should see your phone number and your iCloud email address in the 'Your can be reached by iMessage at:' list. Make sure both are ticked.
    4. At this point, I synced my iPhone with iTunes, then synced my iPad with iTunes.
    5. On your iPad, turn iMessage back on - your phone number should now show in the 'You can be reached by iMessage at:' list. Tick the phone number. You should receive an alert on your iPhone.
    This should resolve the issue.
    With the above set up and with the iOS 6 updates, iMessage should now sync fine across devices however I have still found the most successful way to run iMessage is to always start new conversations from your Apple ID and to start new threads by addressing the first message to an Apple ID from an Apple ID.
    To do this, go to Settings > iMessage > Send & Receive and tick your Apple ID in the 'Start new conversations from:' list, then start a new iMessage thread to the recipients Apple ID. This way, the thread will sync across iPad and iPhone. Note that a thread set up this way will not fall back on SMS, so you get a clean iMessage thread. This method also worked/works on iOS 5, as long as you send the first message of a new thread from an iPad (which can only send via Apple ID) to an Apple ID.
    Hopefully this helped someone!

    ipad has no phone number, you use a same email address for both devices. and set it in Settings>Messages>Send & Receive

  • I mistakenly chose email to be my send and receive for iMessages on my iPad, but I want my iPhone

    I mistakenly chose email to send and receive my iMessages. How do I change it my iPhone number?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • TS2755 I have 3 phones on one Icloud account. It has been this way for over a year with no issues. After and update on of the lines started getting text messages from all 3 phones. We fixed the send and receive and it was fixed. It is doing it again.

    I have 3 phones on one Icloud account. They have been this way for over a year. After an update last week one of the phones started getting messages for all of the other lines. We fixed this under the send and receive under settings. It was fine for a few days. Suddenly it started happening again. Yesterday after two hours on the phone I changed my apple id and it is still happening. Before that Verizon had told me to turn off my imessage when that happened I could not get any texts at all from other Iphone users.

    Make 3 different iCloud accounts and use ONLY for iMessage.   That will permanently fix your issue.

  • Ever since I updated my iPhone 4S and my iPad 2 to IOS 6 all my iMessages are coming to both my iPhone and my IPad. How do I stop the iMessages I send and receive on my phone from receiving on my iPad as well? I have tried going into my settings and makin

    Ever since I updated my iPhone 4S and my iPad 2 to IOS 6 all my iMessages are coming to both my iPhone and my IPad. How do I stop the iMessages I send and receive on my phone from receiving on my iPad as well? I have tried going into my settings and making sure I'm only set up to receive iMessages to my cell number and not my email....but that didn't fix the problem.

    Here the way to do it, for both, or for only one Go into your settings, Messages and turn on iMessage. It will then send messages that are iMessages to both your iPad and iPhone. You can also turn off this feature on the iPad if you do not want to receive messages on the iPad.

  • My iMessage does not recognize my phone number under "send and receive"

    I had to restore my iphone and now it is unable to connect to iMessage. It says "waiting for activation" and then it will fail. Under send and receive, my phone number appears to be clicked on, but does not have the check mark next to it.

    http://support.apple.com/kb/ts4268

  • My iMessage number has a +1 under send and receive listed infront of it.  Under settings/phone there is no plus one under "my number" does this matter? I have verizon.

    My iMessage number has a +1 under send and receive listed infront of it.  Under settings/phone there is no plus one under "my number" does this matter? I have verizon.

    Hey brianfromcharlton,
    Thanks for the question. If I understand correctly, you have a phone number linked to iMessage and the phone number has a +1 in front of it. I would recommend that you read this article, it may be able to help the issue.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
    Sign in to an Apple ID on your iPhone. You will see all addresses verified with the account.
    Tap an address to enable it on the device. The telephone number will be dimmed when you view these settings on an iPhone.
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • How to delete a phone number in "send and receive" imessage option (iOS 6.0) ?

    How to delete a phone number in "send and receive" imessage option (iOS 6.0) ?
    Thks for tip ;-)

    Why? Is the number incorrect? It gets your phone number from the SIM.

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