Send customer correspondence via email

Hi there,
I hope you can help me out:
I want to send the customer's correspondences for example the open item list via email. But the field "send email" is greyed out. Can you please tell me where I can customize this or what I have to do to have this function active?
The system is ECC 6.0 Release 600
Thank you in advance,
Best regards
Sven

Hi,
Please check the below wiki and thread:-
[http://wiki.sdn.sap.com/wiki/display/BPX/BusinessTransactionEvents-ProcessInterface-Event00001040-customerimplementationfordunningnoticeviaemail]
[Re: How to send correspondence through E-mail;
Regards,
Gaurav
Edited by: Gaurav Aggarwal on Jan 14, 2011 4:14 PM

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