Send E-mail from Service Desk

Hi,
I want to send the e-mail of service desk message status to user. The email goes to the person who had created the message and the person who is entered in Reported By field in CRM_DNO_MONITOR.
I had provide the e-mail address in Business Partner and pass that business partner in Reported By field, but e-mail cant generated.
Please help me to solve this problem.
Regards,
Nisit

Hi,
Have you maintained configuration for sending email from Service desk , if not refer this awwsome blog
/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message
Regards,

Similar Messages

Send mail from service desk.

Hello,
I need some advise on sending emails from within the service desk using the Email to Message Creator (Mail) feature. This doesn't seem to be working at the moment for our v4.0 Solman installation.
I have already configured SAPconnect and the SMTP gateway has been setup to allow outbound email from Solman to a mail server - I have tested this using the business workplace by sending an email to my email account and that works.
I have been review numerous notes do I need to install the WP-PI for our installation BASIS 7.00. ITS has already been configured.
Thanks and Regards,
H

Dear Hardeep,
The issue that you have raised is very curious. However it does not
relate directly to Solution Manager. In principle it is possible to
send an email to an external receipient from SAP System with an link to
an Business object.
Please find the following SAP Note(s) for your review:
(1) 880203 SAPconnect: sending business objects
(2) 196171 Required table entries f. workplace server system
Note 880203 is directly related to note 530932 but offers a much better
solution, if your system configuration doesn't include and ITS server.
In general: when an object link is send to an external address,
the object is converted to an URL which allows direct access to
the object/SAP system.
To generate the URL you will need to perform some customizing as has
been described in note 530932, e.g. the name of the web server, etc.
You will alos have to perform additional table customizing as per note
196171:
In addition to the names for the component systems, the workplace server
system must also have an own entry in table TBDLS that corresponds to
the entry of the respective client in table T000.
Quote //
If this data is not maintained, note 880203 offers the solution that
the message is send as normal text or html without link. So, the
recipient is still informed about the issue and can logon to the
SAP system on his prefered way, open the object and do the required
task.
So, please apply the correction from note 880203. In t-cd SCOT you can
choose on your mail server node, if the object message should be send
as text or as html. If the URL is generated within the document depends
on the customizing you did in the workplace/Url tables mentioned in
notes 530932 and 196171
UnQuote //
I hope that the above information is to your satisfaction.
Regards
Amit

User not able to send the mail from other mail box on outlook 2007

In my outlook(2007), i am using my mail box to send the mail and receiving the mail every thing working fine, now what happened , i am adding one of my users mail box to my outlook profile,and trying to send the mail from that mail box,when ever
i am trying to send its give me the message called message undelivered and permission error. as i am full permission on that users mail box. but still getting that issue.
My lab info
Exchange server 2010 sp3
outlook 2007

HI Paul,
In exchange, you have something called Send as permission as well. Try to give send as permission to your self from the user's mailbox.
In exchange> Reciepient config> Mailboxes> user mailbox> right click> Full Send as permssion
or,
Add-ADPermission -Identity "user1" -User "[email protected]" -ExtendedRights Send-As
After you add your self in send as permission you need to wait for some time to propagate the settings or you can forcefully reset the information store services
That should solve your issue.
UMESH DEUJA MCP,MCTS,MCSA,CCNA

Sending E-Mail from PL/SQL

I have used Oracle 9i (9.2.0.1) on windows Xp machine. I want to send e-mail
from PL/SQL procedure.
I execuete the procedure as follows friom SQL prompt in SCOTT user..
execute prc_send_mail('[email protected]','[email protected]','Test message');
before that I create the procedure in scott user and it is created successfully in scott user..
Procedue is as follows...
CREATE OR REPLACE PROCEDURE prc_send_mail (p_sender IN VARCHAR2,
p_recipient IN VARCHAR2,
p_message IN VARCHAR2)
as
l_mailhost VARCHAR2(255) := 'mail.yahoo.com';
l_mail_conn utl_smtp.connection;
BEGIN
l_mail_conn := utl_smtp.open_connection(l_mailhost, 25);
utl_smtp.helo(l_mail_conn, l_mailhost);
utl_smtp.mail(l_mail_conn, p_sender);
utl_smtp.rcpt(l_mail_conn, p_recipient);
utl_smtp.open_data(l_mail_conn );
utl_smtp.write_data(l_mail_conn, p_message);
utl_smtp.close_data(l_mail_conn );
utl_smtp.quit(l_mail_conn);
end;
unfortunately i have receiveed some error which I mentioned below...
ERROR at line 1:
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at "SYS.UTL_SMTP", line 17
ORA-06512: at "SYS.UTL_SMTP", line 96
ORA-06512: at "SYS.UTL_SMTP", line 138
ORA-06512: at "SCOTT.PRC_SEND_MAIL", line 9
ORA-06512: at line 1.
Please anyone giove me the solution..

> ORA-29278: SMTP transient error: 421 Service not available
Not an Oracle error. This is the SMTP server telling you to go and get stuffed. It does not want to talk to you.
See http://www.faqs.org/rfcs/rfc821.html.
The RFC says that this type of response code can be for example when the SMTP server is about to shutdown - thus informing the client that it cannot be serviced.
But seeing that you're trying to hijack mail.yahoo.com as your SMTP server.. I'm not surprise that the server is giving you the bird.

Sending OUTLOOK mail from Workflows

HI ,
Please help me in getting out of this error encountered during a sample workflow thing.
Here is the requirement I need to send a OUTLOOK mail from SAP.If the user accepts the workflow task then mail need to send a recipient ,stating that he accepthed the request.
Below I designed that task.
In send Mail step I added the recipent thing as stated below.But I was unable to send mail to OUTLOOK .In this I am not even getting notification in my SBWP in SAP INBOX.
How should i send the mail to OUTLOOK from SAP.

Hi Ranjith,
Here's some friendly advice for you:
- don't post the same question twice
- if you get a specific error message ('wait for communications service'), try investigating it yourself by googling it.
In this case, your issue is almost certainly with your mail setup - you can confirm this by trying to send a mail from SBWP to an external address. If so, it's a Basis issue, not workflow. You can safely hand it off to your Basis team.
cheers
Paul

Sending E-mails from LR

In the instructions for sending e-mails from within LR it says: "In Windows Explorer or the Finder, create a shortcut or alias to your e-mail application".
How do I create a "alias to my e-mail application"?
Pleased be so kind as to let me have step-by-step instructions.
Thanks!

Richard:
Thank you for reply.
I have a problem which I did put in this Forum some time ago, but which could not be solved: when I right click a preset (as you suggested) or click on "Export" and then select "Go to Export Actions Now" in both cases Internet Explorer opens saying "Page can not be opened"
Given this problem I now have done the following:
I copied the e-mail short-cut on my desk top and placed this in the Export Actions folder (in C:/Document and settings >Application Data >Adobe >Lightromm >Export Actions).
Is this correct?

Sending E-Mail from ChaRM

Hello,
I want to send an email out when a charm request is created. I have set it up very similar to the way we set it up for sending emails from service desk.
Using the appropriate status and action profile. I have Defined the start condition to be
&CRM Service Process.User Status&=E0001SDCRHEAD
But, When I create the Change Request, and look under the Transaction Data/Actions tab, I do not see the actions listed.
Why are these actions not being put into the change Request?
Thanks for any suggestions.

Hi,
I am glad to hear it is possible.
Yes I created the action under SDCR
The Partner-Dependent is checked and Partner Function is given as SDCR0002(Change Manager) under Partner Determination for this action.
What action merging did you use? I have tried u201CSet Highest Number of Processed Actionsu201D and u201CMax. 1 Unprocessed Action for Each Action Definitionu201D
But it is still not working.
In the message I select the Transaction Data tab, then the Actions tab, and check if the action is triggered. I do not see my action appearing here.

E72- Unable to send e-mail from work mailbox

I am unable to send e-mails from my work e-mail through my E72 although it receives perfectly. I have been in contact with Nokia via e-mail for the last 2 weeks and they have sent several suggestions to solve the issue but nothing is working. I have set-up my work e-mail on my husbands Blackberry with the same settings and can receive and send perfectly. From that I conclude there is no issue with the settings I have or my work e-mail but with
Nokia!! The latest 'help' I have received was to download a patch but I have no idea how to do this and get it onto my phone. So far Nokia have not replied to me.
Any suggestions how to get this to work would be greatly appreciated

If you're using a much older firmware, updating the phone would be a good idea. Find the Software Updates section of nokia.com and type your phone model. If you can't do an over-the-air update, download and install either the OVI Suite or the standalone Software Updater. This may hard reset the phone, so back up anything important with OVI Suite first.
Ignoring firmware for now, IMAP and URL's are like apples and oranges. If you work for a small company, the server may always be called " mail.mycompany.com", but IMAP will never use an HTTP or HTTPS prefix. URL's are typically associated with Microsoft Exchange servers. Within the email program, check Options -> Settings -> Mailbox settings -> Mailbox settings -> Advanced mailbox settings. Are "Outgoing email settings" set to something like
User authentication: Same as for incoming
Outgoing mail server: <compare to the setting for the Incoming server name; in a small company this will likely be the same>
Since you're getting far enough for the mail sever to reject your connection, the other settings should be fine as-is.
It does look like an authentication issue, so I'd say you're either hitting the wrong server or there's a bad username or password in there somewhere. If the Blackberry works with an IMAP connection, then you should be using the same server name(s), and user/password.
If all else fails, you can always try removing and readding the mailbox completely. Choose Menu -> Applications -> Email -> Settings -> <highlight your work account> -> Options -> Remove mailbox. And then set it up from scratch. I hope that helps a little!

Why can I not send e-mails from my e-mail account? I can receive e-mails. Not an iCloud account. It is a Bell Aliant account.

Why can I not send e-mails from my e-mail account? I can receive e-mails. It is not an iCloud account it is a Bell Aliant account. An account I pay for.
This is the second time in three months this has occurred. Bell Aliant suggested I contact Apple directly as the only option is to remove my e-mail account and reconfigure it. This will mean losing all my files. These files are very important as my account is a business account.
Bell Aliant thought perhaps it is an Apple problem and that Apple may better be able to remedy the situation without me losing my e-mail files.

Sorry ?
An Internet email provider losses all your Mail and it's Apple's fault ??
Did they explain how the app managed to delete all of your mail and then not even let you have access ?
If that was the case the app should still be able to access the empty folders.
I know there is often blame and counter blame in these situations but there are limits.
9:50 pm Friday; April 10, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Can not send e-mails from account but can receive

I have my e-mail account with ATT Yahoo.
I received an account verification notice yesterday from ATT and I responded and they said I was verified.
However after I did that I could not send e-mails from my Imac desktop but I am receiving them.
I spend 4 and a half hours, yes 41/2 hours with both Apple Care and ATT and they could not correct the problem. Both discussions were with upper tier support personnel.
Here are some facts that make this an odd issue:
(1)
I have other e-mail boxes from ATT and they can send and receive e-mails.
(2)
MY laptop can still send and receive e-mails from the e-mail account that is only receiving with my Imac.
(3)
All the settings are exactly the same and both Apple Care and ATT checked them.
Is there anybody out there that may have an answer ?
Both Apple Care and ATT blamed each other.
My concern is that today I received another e-mail trying to verify my e-mail address for another e-mail address from ATT.
I called ATT and they did not know why, I DID NOT open it up and trashed it.
ATT has put a filter on my other e-mail accounts and hopefully that will end any problems with them.
The account that has the issue is my main account and I cannot trust leaving it and am trying to avoid having to change it.
Greg

Hi Rachel, For what it will be worth, I was like a dog with a bone about this, so I decided to give it another go. I have success on both boxes. Here is what I did, I warn you now it was a lengthy process. Before you begin download all the upgrade steps from X.5.0 to X.5.6 as single stages ( for me the combo's did not work) and have them ready to use.
1st Backup all your mail to CD/DVD not on the box. Check for any unsent mails anywhere in the box and then throw out all of the mail bits that are anywhere on the system in any folder. 2nd Install & Archive, 3rd Start up from Install DVD and check/set permissions, reboot. Enter all your ISP details to mail, see if you can send a mail to yourself. If not dump all the mail you tried and the .plists, reboot and install next update in the series, enter all details as before, try and send etc. If this fails dump again and reboot install next update etc.
I started at X.5.1 and got to vX.5.4 before I got a result in that sys asked me if this server will do, I said yes and I got mail out. The server name was different that was offered but when all was over it showed as the correct one that it should be on port 995. I must add that I had the spinning cog wheel for quite some minutes before anything happened. I continued on this way for the rest of the updates. 1x1 until v.6 was reached. That was only on the G4, I now had to do it all again on the MacPro. This one was not so co-operative in that I had to do it twice, but now it also has Mail running. It is funny though that I had to reach X.5.4 on both machines before it came right. On the G4 I was using a retail disc and on the Intel the supplied for discs.
Others on here may have a better and quicker way, but for me this did work. I am sure that there is a problem in either the mail app itself or the production of the Master DVD's.
Whatever, good luck.

Sending a mail from oracle database

Hi,
I have a requirement to send a mail from oracle database.I use UTL_TCP package for this.Although my procedure is executed successfully,i dont get the mails in my inbox.Please help me to figure out a solution.
Thanks in advance....

Hi, you must use UTL_SMTP package for send emails, it has more performance and features for debug. You must look the next code, this is a example for send emails.
DECLARE
c UTL_SMTP.CONNECTION;
PROCEDURE send_header(name IN VARCHAR2, header IN VARCHAR2) AS
BEGIN
UTL_SMTP.WRITE_DATA(c, name || ': ' || header || UTL_TCP.CRLF);
END;
BEGIN
c := UTL_SMTP.OPEN_CONNECTION('smtp-server.acme.com');
UTL_SMTP.HELO(c, 'foo.com');
UTL_SMTP.MAIL(c, '[email protected]');
UTL_SMTP.RCPT(c, '[email protected]');
UTL_SMTP.OPEN_DATA(c);
send_header('From', '"Sender" <[email protected]>');
send_header('To', '"Recipient" <[email protected]>');
send_header('Subject', 'Hello');
UTL_SMTP.WRITE_DATA(c, UTL_TCP.CRLF || 'Hello, world!');
UTL_SMTP.CLOSE_DATA(c);
UTL_SMTP.QUIT(c);
EXCEPTION
WHEN utl_smtp.transient_error OR utl_smtp.permanent_error THEN
BEGIN
UTL_SMTP.QUIT(c);
EXCEPTION
WHEN UTL_SMTP.TRANSIENT_ERROR OR UTL_SMTP.PERMANENT_ERROR THEN
NULL; -- When the SMTP server is down or unavailable, we don't have
-- a connection to the server. The QUIT call will raise an
-- exception that we can ignore.
END;
raise_application_error(-20000,
'Failed to send mail due to the following error: ' || sqlerrm);
END;
Also review the next link for get more information about the UTL_SMTP packege.
http://download.oracle.com/docs/cd/B19306_01/appdev.102/b14258/u_smtp.htm#sthref15587
Regards.

How do I set up my 3G to send/receive mail from MS exchange?

How do I set up my 3G to send/receive mail from MS exchange?

Welcome to the Apple Community.
If you can't get your mail to work on Snow Leopard after June 30, you might want to try one of these approaches
1. Configuring Mail in Snow Leopard
2. Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard

Why am I unable to send e mails from my IPhone or IPad and get message rejected from outgoing server, message placed in outbox

Why am I unable to send e mails from my iPhone, and get message rejected by server and message put in outbox. I have tried changing server ports but to no avail. I am not very technically minded so any suggestions in laymans terms please. This is a big problem as I work away frequently and need to answer e mails. This also happens when at home and on my own wifi.

Hey Pam3008
The article below will give some troubleshooting steps to resolve Mail issues.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How to Send a Mail From the Oracle Applications.

Hi,
I was assigned a task to send a mail from the front end i.e., from oracle applications.
but i have no idea.
i am working on oracle apps R12.1.1 and 10g reports.
First i have to create an rdf file and that rdf file i want to send as an attachment through mail from the apps.
Any Advice will be of great help and i will follow accordingly.
Thanks in Advance,
Regards,
Bharathi.S

Hi,
I was assigned a task to send a mail from the front end i.e., from oracle applications.
but i have no idea.
i am working on oracle apps R12.1.1 and 10g reports.
First i have to create an rdf file and that rdf file i want to send as an attachment through mail from the apps.
Any Advice will be of great help and i will follow accordingly.
Thanks in Advance,
Regards,
Bharathi.S

When I send out mail from MS Outlook enterprise account in the office to my Mac at home they are received as "winmail.dat" files. Even if I perform a "save as" to the correct file name the file format is still not recognized. Why is this happening!?

When I send out mail from MS Outlook enterprise account in the office to my Mac at home they are received as "winmail.dat" files. Even if I perform a "save as" to the correct file name the file format is still not recognized. Why is this happening!?

http://www.joshjacob.com/mac-development/tnef.php

Send E-mail from Service Desk

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