Send email to Affected user and Supervisor

Hello,
For certain Incident Requests we would like the ability to send an email to the Affected User and also their supervisor or co-worker once the respective incident has been completed. We have a number of staff members that job share so we would like to keep
both users in the loop when an incident that may affect both users has been resolved.
Can anyone advise a way for us to achieve this?
Thanks for your time

Probably the easiest way to do this would be to create a notification rule that triggers when an incident is resolved and notifies the affected user that their problem is believed fixed. this is something you should probably just have the system do for all
tickets.
start by
building a notification template that you like, and then use that template in a
notification subscription.
a similar process can be done for the Primary Owner, which is often used as either the service desk tech who is responsible for user communocation for the incident or an interested third party, like a manager or coworker.
you might also want to expose the requested By user relationship and use that as another notified party (System.WorkItemRequestedByUser), but this is more advanced form and workflow XML editing.

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Unable to send email to the users from Project Server Workflow

Hello all,
I am facing issues in sending emails to the users from the workflow in SharePoint Designer 2013.
I am trying to send emails to valid users in a Project server 2013 Workflow by Email action.
I have set up the SMTP server successfully, I have configured SMTP server successfully in IIS manager 6.0
I have configured the outgoing e-mail settings in Central Administration successfully,
I have configured the SMTP email settings for my web app in IIS manager as well.
I have configured and synced the User Profile App with the eMail addresses from Active Directory as well.
I have configured the Alerts and Reminders in Operational Policies of PWA settings as well.
I can send the emails to the users successfully through Powershell.
But when I am trying to Start a Task Process with a user in the workflow, the task process starts but it never sent an email notification. So I tested by using the Action Email, that also the user is unable to receive any email. But the Workflow is not giving
any error also. The email sending is successful, but the user is unable to receive it. The workflow succeeds to next phase without any errors.
So to cross verify I tried 'Alert Me' option on a list, but that also is not sending(or might be sending but the user is not receiving) the mail.
What else should I do to solve this issue.
Please help me.
Thanks,
Shanky

Hello Paul,
I tried editing the PWA instance as you said, but that also didn't help :(
I even restarted the Project Server Service, but nothing is changed.
I tried creating a new workflow for a List and used send email there, but that also is not sending the mail :(
How do I check where the issue is from ? I mean, whether the workflow is sending the mail and the mail server is not receiving? or whether the workflow is not sending the mail itself? how do I check this? Is there any way to log these details?
Please help me regarding this issue, I am totally clueless how to proceed.
Thanks,
shanky

Help with sending emails to multiple users.

Currently we have a process to send mail to muliple users by looping through the list of users and sending each individual an email
<Action id='1' name='sendEmail' application='com.waveset.provision.WorkflowServices'>
<Argument name='op' value='notify'/>
<Argument name='template' value='$(template)'/>
<Argument name='toUser' value='$(tuser)'/>
<Argument name='catch' value='notificationException'/>
</Action>
The variable tuser contains a single email address.
Is there any way to setup tuser to contain multiple email addresses?
I have tried passing a list and a string separated by colons (ex: <s>[email protected]; [email protected]</s>) and neither one works.
Question 2
Is it a bad idea to try and send email to up to 50000 users at once using IDM? Besides the fact that I would need to search for specific users and get their email addresses based on their capabilities.

Hi,
For sending emails to multiple users, use to instead of toUser. Put the names in comma seperated values
<Action id='0' application='com.waveset.provision.WorkflowServices'>
<Argument name='op' value='notify'/>
<Argument name='template' value='$(template)'/>
<Argument name='to' value='$(to)'/>
<Argument name='cc' value='$(cc)'/>
<Argument name='catch' value='notificationException'/>
</Action>
You can use IDM to send emails.
it will be a good idea to break down the email that you are sending into groups/batches. If possible, you can send email to DL s
Else, you can segregate the users based on roles and send emails. This will reduce the load. Hope it helps
Regards
Arjun
Edited by: arjun.sengupta on Dec 4, 2012 3:26 AM

Send email to multiple user

All experts:
    I want to send an email to multiple user, I use the FM:SO_NEW_DOCUMENT_SEND_API1,
this FM can to mutiple user's email address ,but it can not re-set the email sender.
another FM is: EFG_GEN_SEND_EMAIL, this FM can re-set the email sender and email receiver, but this only can send one email to one receiver.
My question is, can anyone tell me how to send email to mutiple user,
e.g.: sender: abc/at/abc.com
        receiver 1 cdg/at/abc.com
        receiver 2   dd/at/hotmail.com
I want to send this email to both them at a time. and i can dynamic set the email sender.
Thanks in advance.

Hi,
It is a good practice to write a function to send email and use this function as much as you want.
Please create the following function exactly,
it will help you:
You see imports and exports of this function:
TO1 through TO3 is the mail adresses you can pass. You can use just one of them or all of them.
And you can use the BODY STRUCTURE TLINE OPTIONAL
as the contents of the email.
Hope helps.
FUNCTION Z_PA_SENDMAIL.
*"*"Local interface:
*" IMPORTING
*"     VALUE(TO1) LIKE ADR6-SMTP_ADDR
*"     VALUE(TO2) LIKE ADR6-SMTP_ADDR OPTIONAL
*"     VALUE(TO3) LIKE ADR6-SMTP_ADDR OPTIONAL
*"     VALUE(SUBJECT) LIKE TZV51-XBRIEF
*"     VALUE(ATT_TYPE) LIKE SOOD-OBJTP OPTIONAL
*"     VALUE(ATT_NAME) LIKE SOOD-OBJNAM OPTIONAL
*"     VALUE(ATT_DESC) LIKE SOOD-OBJDES OPTIONAL
*"     VALUE(NOTIF_DEL) LIKE SOMLRECI1-NOTIF_DEL OPTIONAL
*"     VALUE(NOTIF_READ) LIKE SOMLRECI1-NOTIF_READ OPTIONAL
*"     VALUE(NOTIF_NDEL) LIKE SOMLRECI1-NOTIF_NDEL DEFAULT 'X'
*"     VALUE(SEND_AS) LIKE SOEXTRECI1-RECEIVER DEFAULT SPACE
*" EXPORTING
*"     VALUE(SENT_FLAG) LIKE SOPR-FLAG1
*" TABLES
*"      BODY STRUCTURE TLINE OPTIONAL
*"      ATTCH STRUCTURE SOLISTI1 OPTIONAL
*" EXCEPTIONS
*"      TOO_MANY_RECEIVERS
*"      DOCUMENT_NOT_SENT
*"      OPERATION_NO_AUTHORIZATION
data: doc_chng like sodocchgi1.
data : objpack like sopcklsti1   occurs 10 with header line,
        objhead like solisti1     occurs 10 with header line,
        objbin like solisti1     occurs 10 with header line,
        objtxt like solisti1     occurs 10 with header line,
        reclist like somlreci1    occurs 10 with header line.
data: tab_lines like sy-tabix.
data: sent_to_all like sonv-flag.
objtxt[] = body[].
objbin[] = attch[].
doc_chng-obj_name = 'Mail'.
doc_chng-obj_descr = subject.
* Creation of the entry for the compressed document
describe table objtxt lines tab_lines.
clear objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
read table objtxt index tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + strlen( objtxt ).
doc_chng-doc_size = doc_chng-doc_size + objpack-doc_size.
objpack-doc_type = 'RAW'.
objpack-obj_name = 'Body'.
objpack-obj_descr = subject.
append objpack.
describe table objbin lines tab_lines.
if tab_lines > 0.
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
read table objbin index tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + strlen( objbin ).
doc_chng-doc_size = doc_chng-doc_size + objpack-doc_size.
objpack-doc_type = att_type.
objpack-obj_name = att_name.
objpack-obj_descr = att_desc.
append objpack.
endif.
reclist-rec_type = 'U'.
reclist-notif_del = NOTIF_DEL.
reclist-notif_read = NOTIF_READ.
reclist-notif_ndel = NOTIF_NDEL.
reclist-receiver = to1.
append reclist.
if not to2 is initial.
reclist-receiver = to2.
append reclist.
endif.
if not to3 is initial.
reclist-receiver = to3.
append reclist.
endif.
delete reclist where receiver eq space.
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
       exporting
            document_data              = doc_chng
            put_in_outbox              = ' '
            commit_work                = 'X'
*            SENDER_ADDRESS             = send_as
       importing
            sent_to_all                = sent_flag
       tables
            packing_list               = objpack
            object_header              = objhead
            contents_bin               = objbin
            contents_txt               = objtxt
            receivers                  = reclist
       exceptions
            too_many_receivers         = 1
            document_not_sent          = 2
            operation_no_authorization = 4
            others                     = 99.
case sy-subrc.
   when 0.
* SUCCESS
   when 1.
    raise TOO_MANY_RECEIVERS.
   when 2.
    raise DOCUMENT_NOT_SENT.
   when 4.
    raise OPERATION_NO_AUTHORIZATION.
   when others.
    raise OTHERS.
endcase.
ENDFUNCTION.

Send Emails to Multiple Users ?

Hi,
I am working on the requirement where I need to create workflow in which I am sending email to multiple users. I have receiver list in a 'Z' Table. So I have to fetch those users from the 'Z' table on some conditions and send emails to them. I am send email to single user mentioned statically in Receipent box but I need to find the receivers dynamically and not able to send email to multiple users.
Please help me in this.
Thanks,
Ketan

Hi Ketan,
First af all create one MULTILINE container in your workflow say LT_EMAIL. its type should be SOXNA-FULLNAME.
Then thorugh some activity step, fill all the recepient's email addresses in workflow container LT_EMAIL. Then create one activity step type to send an email using SENDRASKDESCRIPTION method of business object SELFITEM. in the ADDRESSSTRING pass the multiple container LT_EMAIL and in TYPEID pass 'U'.
refere below link for BO programming in sap workflow Useful SAP Business Object Type programming macros.
Regards,
Ibrahim

Send email to multiple users using form

I am using following code to send email from forms.
But i want to send email to multiple users like atleast 10 users
It i sworking for one user.
If i give mail_pkg.send('tim@'oracle.com;[email protected]','Testing Oracle forms to send email','Testing oracle forms to send email','c:/x.pdf');
The email is not going
Can anybody help how to send to multiple users
Thanks for your help
T
PACKAGE Mail_pkg IS
session OLE2.OBJ_TYPE; /* OLE object handle */
args OLE2.LIST_TYPE; /* handle to OLE argument list */
procedure logon( Profile IN varchar2 default NULL );
procedure logoff;
procedure send( Recp IN varchar2,
Subject IN varchar2,
Text IN varchar2,
Attch IN varchar2
END;

As said,
Reports9i is better than Reports6i as far as sending emails is concerned. Reports9i allows you to send Reports in different formats as email attachements (PDF v3 is only one option). You can set subject, cc, bcc and some body text the way you want it. The Reports server only needs the address of a SMTP Server and you are ready to go. In Reports6i this is a bit more limited as you are not able to provide your own subject and body texts.
I know that you can do this with PL/SQL from teh databae, but never tried it before.
There is another option, which is to use a Java Bean in Forms for email. Thsi only works on the Web and a demo is included in teh Forms9i demos that can be downloaded from OTN. Though the demo is written for Forms9i it should work with Forms6i as well (not the Forms demo files because they are created in Forms9i).
Fran

Send Email to ESs user

hi Expert,
How do we send email to ess User, so that when the user login to the ess he/she can see the email? And further more where exactly he/she will read the email? is there any specifi iview for that? I tried to send email via SAP Business workplace to ess user but when i login ess i just can't find the email. thanks
Edited by: Hendri Salim on Jun 30, 2010 12:24 PM

Hi,
As per my understanding there are two option for sending email.
1) Through Work Flow.
2) Through Program.
In program or function module please use sap standard function module to send e mails.
You can use the FM SO_OBJECT_SEND.
The mail can be read in outlook, lotus notes etc.
Thanks & Regards,
Sandip Biswas.

Send Email to Anonymous user thoruhg Sharepoint online custom web part

Hi All
Can you please suggest me how we can send Email to anonymous user?
I have create the custom contact us web part as a sandbox solution (For SharePoint Online public facing site) with following fields
Name: txtName
Email: txtEmail
Phone No: txtPhoneNo
Company Name: txtCompany
Message: txtMessage
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Note: I am using SharePoint Online public facing site
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SharePoint 2010 & 2013 and Office-365 Branding and Front End Customization, UI Design

Hi Mokhtar
I have solved my problem Email send properly but i am using SharePoint online site when
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How to send emails to Multiple Users from a Single People Picker lookup field using Sharepoint designer workflow

Hi All,
I am working with SharePoint 2013 designer workflow. we are using office 365.
Our requirement to send email to multiple users, get the user groups from lookup list people and groups column.
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Advance Thanks.
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Thanks and Regards Jenkins

finally I got a solution
Identified a workaround to solve the issue using SharePoint designer.
Step 1
Create a lookup list Example department
Columns
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Users – Person or Group
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hidden the Emails column (go to content type and set the column as hidden)
Create a SharePoint designer Workflow
Start Workflow automatically when an item is created
Also Start Workflow automatically when an item is changed
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Set Emails to current Item: Users
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Step 2
Create a custom list to get the email ids and send email
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Then Create a SharePoint designer workflow
full details workflow steps please follow below
URL
http://jenkinsblogs.com/2015/04/30/how-to-send-emails-to-multiple-users-from-lookup-list-people-picker-field-using-sharepoint-designer-workflow/
Thanks and Regards Jenkins

Send email from PA30 user exit

When I try to send an email from user exit in ZXPADU02 it never makes it to SOST. WIll always go to SBWP outbox if I set the flag but never gets sent to receiver address.
If I paste the following code into a report it works fine. Is there some other parameter for this FM or some additional process needed to send email from a user exit?
    DATA: maildata TYPE sodocchgi1.
    DATA: mailtxt TYPE TABLE OF solisti1 WITH HEADER LINE.
    DATA: mailrec TYPE TABLE OF somlrec90 WITH HEADER LINE.
      CLEAR maildata.
      REFRESH: mailtxt, mailrec.
      maildata-obj_name = 'SRVC_EMAIL'.
      maildata-obj_descr = 'Email test'.
      maildata-obj_langu = sy-langu.
      mailtxt-line = 'Test line from user exit'.
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      mailrec-receiver = '[email protected]'.
      mailrec-rec_type = 'U'.
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      CALL FUNCTION 'SO_NEW_DOCUMENT_SEND_API1'
        EXPORTING
          document_data              = maildata
          document_type              = 'RAW'
          put_in_outbox                = 'X'
          commit_work                  = 'X'
        TABLES
          object_header                = mailtxt
          object_content               = mailtxt
          receivers                       = mailrec
        EXCEPTIONS
          too_many_receivers            = 1
          document_not_sent            = 2
          document_type_not_exist    = 3
          operation_no_authorization = 4
          parameter_error                  = 5
          x_error                              = 6
          enqueue_error                    = 7
          others                           = 8.

Put the function call 'SO_NEW_DOCUMENT_SEND_API1'
in a report Program & SUBMIT that report from ZXPADU02.
Arya

Send email to external user using fm 'SO_NEW_DOCUMENT_ATT_SEND_API1'

Hi friends,
I wrote this code to send mail to external user from sap.
It did not work properly can anyone help me to send email to extenal user.
The return code after executing the function module is 2.
DATA: OBJPACK LIKE SOPCKLSTI1 OCCURS 2 WITH HEADER LINE.
DATA: OBJHEAD LIKE SOLISTI1   OCCURS 1 WITH HEADER LINE.
DATA: OBJBIN LIKE SOLISTI1   OCCURS 10 WITH HEADER LINE.
DATA: OBJTXT LIKE SOLISTI1   OCCURS 10 WITH HEADER LINE.
DATA: RECLIST LIKE SOMLRECI1 OCCURS 5 WITH HEADER LINE.
DATA: DOC_CHNG LIKE SODOCCHGI1.
DATA: TAB_LINES LIKE SY-TABIX.
Creating the document to be sent
DOC_CHNG-OBJ_NAME = 'OFFER'.
DOC_CHNG-OBJ_DESCR = 'abcd'.
OBJTXT = 'aaaaaaaaaaa:'.
APPEND OBJTXT.
OBJTXT = 'bbbbbbbbbb'.
APPEND OBJTXT.
OBJTXT = 'ccccccccccccc.'.
APPEND OBJTXT.
DESCRIBE TABLE OBJTXT LINES TAB_LINES.
READ TABLE OBJTXT INDEX TAB_LINES.
DOC_CHNG-DOC_SIZE = ( TAB_LINES - 1 ) * 255 + STRLEN( OBJTXT ).
RECLIST-RECEIVER = mail address.
RECLIST-REC_TYPE = 'U'.
RECLIST-COM_TYPE = 'INT'.
RECLIST-NOTIF_DEL = 'X'.
RECLIST-NOIF_NDEL = 'X'.
APPEND RECLIST.
Creating the entry for the compressed document
CLEAR OBJPACK-TRANSF_BIN.
OBJPACK-HEAD_START = 1.
OBJPACK-HEAD_NUM   = 0.
OBJPACK-BODY_START = 1.
OBJPACK-BODY_NUM   = TAB_LINES.
OBJPACK-DOC_TYPE   = 'RAW'.
APPEND OBJPACK.
Creating the document attachment
(Assume the data in OBJBIN are given in BMP format)
OBJBIN = ' \O/ '. APPEND OBJBIN.
OBJBIN = '     '. APPEND OBJBIN.
OBJBIN = ' / \ '. APPEND OBJBIN.
DESCRIBE TABLE OBJBIN LINES TAB_LINES.
OBJHEAD = 'picasso.bmp'. APPEND OBJHEAD.
Creating the entry for the compressed attachment
OBJPACK-TRANSF_BIN = 'X'.
OBJPACK-HEAD_START = 1.
OBJPACK-HEAD_NUM   = 1.
OBJPACK-BODY_START = 1.
OBJPACK-BODY_NUM   = TAB_LINES.
OBJPACK-DOC_TYPE   = 'BMP'.
OBJPACK-OBJ_NAME   = 'ATTACHMENT'.
OBJPACK-OBJ_DESCR = 'Reproduction object 138'.
OBJPACK-DOC_SIZE   = TAB_LINES * 255.
APPEND OBJPACK..
Sending the document
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
     EXPORTING
          DOCUMENT_DATA = DOC_CHNG
          PUT_IN_OUTBOX = 'X'
          COMMIT_WORK   = 'X'
     TABLES
          PACKING_LIST = OBJPACK
          OBJECT_HEADER = OBJHEAD
         CONTENTS_BIN = OBJBIN
           CONTENTS_TXT = OBJTXT
           RECEIVERS     = RECLIST
      EXCEPTIONS
           TOO_MANY_RECEIVERS = 1
           DOCUMENT_NOT_SENT = 2
           OPERATION_NO_AUTHORIZATION = 4
           OTHERS = 99.
IF SY-SUBRC NE 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.

Hi,
Check in SCOT t-code whether it has been properly configred to send the mails
Regards,
siva chalasani.

How to send email alert to users from the query output ?

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I intend to write a pl/sql to send email alert to user based on the following query output :-
Item_______Qty_on_hand________Min_qty______email
[email protected]
[email protected]
[email protected]
once run, I will like to distribute to those email id. How should I code that in pl/sql ? or any other better idea is welcome. Thanks.
Rgds
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Send email notification to user upon user creation

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DB:11.1.0.7
how to send email notification to user upon user creation in Oracle EBS r12
Thanks
Edited by: 843272 on Jun 19, 2011 5:32 AM

You can create an alert for this requirement from 'Alert Manager' responsiblity.

Send email to Affected user and Supervisor

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