Send email via workflow , duplicate email problem

Dear Sir,
We implement workflow to send email through workplace INBOX in CRM 5.0, However, when trigger to send email to INBOX, it 's always send duplicate emai.
I don't know how to solve this problem.
Thank you and best regards,
Vimol

Hi Vimol ,
The very reasons for this to occur could be -
1) Duplicate workflows being trigerred.
It might be a case that two workflows are getting trigerrred by the same event .
to check this use Event trace.
go to SWELS --> switch on trace --> trigger workflow as per your functionality ---> goto swels and switch off trace ---> look at SWEL
if you find two similar events , disable one and then recheck your process.
2) OR it could be incorrect start conditions.
3) or check workflow documentation , sometimes customizing tables also contribute towards workflow
trigerring .
hope this helps.
Thanks,
sahiba

Similar Messages

  • Anyone has a remedy for mail/leopard sending emails problem ?

    I just spend hours on my MBP trying to set up MAIL and on various forums trying to find a cure for what seems to be a common problem on Leopard, not being able to send emails. I like many others are getting the "can not send message using the smtp server verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator"
    Ok I verified till I was blue, all settings are ok, info provided by ISP and checked, I tried various other combinations and I keep getting the same message. I can receive emails no probs and I can also send emails to myself . I looked on Apple site and it just tells me to check everything, yes it's a known problem but no cure in sight.They simply can't be serious and expect people to be without such an important function? So this means that I cannot send emails until someone gets off their a**e at Apple and fixes this problem ? Can any of you kind folks help, what else should I try ? I have been on Apple now for half a year but encountered same problems and grief as I had with windows for years.

    found problem
    im using aol still
    aol just implimented a image verification (stupid) i downloaded the new aol desktop for mac and tried sending a test email.. it asked me to verfiy myself and now it works... dumb
    so if you have same problem, download aol desktop for mac and send a test email, it will tell you do a image verfication.. do it and then it will say you can now send email...
    how stupid... like the login/password wasn't enough...
    and now i just can't even imagine why they are loosing money and almost gone (aol)

  • Send email problem

    Hi,
    I have great problem with my mail. I can get emails, but if I try to answer or send new email after few minutes the system open window and say: Cannot send message using the server. Select a different outgoing mail server from the list below. (I have 4 different servers including the default one: smtp.me.com:vybiral) I see that 3 servers are marked offline and smtp.me.com:vybiral is not marked. I can not send email from any of this servers. But from my iphone email it works good.
    The problems started sinc my mobile me account expired. After few days I did renew the account and the problems with sending emails started. If I log on my mobileMe throu web I can send emails as well. The problem is only in my mail aplication in notebook.
    Can you help me to solve the problem? Thank you very much.

    I'm having the same problem. It started after I updated to the latest security update today.

  • Is iOS 5 going to fix the sending email problem I have since I updated to 4.3.5?

    Ever since I updated my 3gs to iOS 4.3.5 im having a big problem sending emails. Does anyone know if ios 5 will fix that?

    Try it and see.

  • Another 'sending' email problem.

    I am sync up with my outlook on my PC. At home when im on my own network i can send and receive email with no problems. Once i leave my home network and when I'm on another network (such as verizon dsl, or Edge) it wont send the emails. Even when im home and i shut off the wireless and just on edge it still wont send. I never have a problem receiving emails just sending.
    I have done some searches and found some info but things I've tried haven't worked.
    Right now my incoming mail is set up as "mail.comcast.net"
    and the outgoing is set up as "smtp.comcast.net:25"
    SSL is set to off right now ( i have no idea what that is but i saw it in another post)
    Thanks in advance for any help.

    Update:
    I've reading around the different posts and saw somewhere that it might help if i put my username and password in the outgoing mail section (where is says optional). I did that! I then shut off my wifi and tried to send mail using the edge network and it was sent successfully. I will try this when im away from home again. Hopefully this will work.

  • Sending email problem on 3g

    evrerytime i want to send email via 3g wont go it says unavaileble but works with wi-fi any solution?

    You need to provide more info on type of acct and provider. For example, there was a discussion of dealing with this issue for RoadRunner when away from home recently.
    http://discussions.apple.com/thread.jspa?messageID=9964840&#9964840
    Similar issues arise in most situations using a POP account while not connected directly to the providers server (e.g., your cable modem). I use AuthSMTP for all sending with iPhone and when traveling with this MacBook.
    Phil

  • Sending email - problems with text in email body

    Hello all,
    for sending emails I use the FM from Thomas Jung (<a href="http:///people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface:///people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface).
    Everything works fine, except that the text I attach in documents-content_text doesn't appear as a normal text in the email body but within an .EXT-attachment. Should this be a TXT attachment?
    E.g. when I send the text 'Hello World' the email arrives with an attachment 'Hello World.EXT'.
    Did anyone have the same problem? What's wrong?
    Thanks for your help.
    Regards
    Joschi

    Try this it works fine for me,
    METHOD email_result_as_pdf.
        DATA: lo_document_bcs    TYPE REF TO cl_document_bcs VALUE IS INITIAL,
              lo_send_request    TYPE REF TO cl_bcs VALUE IS INITIAL,
              lo_sender          TYPE REF TO if_sender_bcs VALUE IS INITIAL,
              lo_recipient       TYPE REF TO if_recipient_bcs VALUE IS INITIAL,
              lo_cx_document_bcs TYPE REF TO cx_document_bcs VALUE IS INITIAL,
              lo_cx_send_req_bcs TYPE REF TO cx_send_req_bcs VALUE IS INITIAL,
              lo_cx_address_bcs  TYPE REF TO cx_address_bcs VALUE IS INITIAL.
        DATA: li_message_body     TYPE bcsy_text VALUE IS INITIAL,
              li_att_content_text TYPE soli_tab,
              lw_att_content_text TYPE soli.
        DATA: lv_result         TYPE string,
              lv_send           TYPE adr6-smtp_addr
                                     VALUE '[email protected]',
              lv_sent_to_all(1) TYPE c VALUE IS INITIAL.
    * Create Object
        lo_send_request = cl_bcs=>create_persistent( ).
    * Add Contents to Mail Body
        APPEND 'Dear Sir,<BR>' TO li_message_body.
        APPEND ' ' TO li_message_body.
        APPEND 'Please find the Report contents enclosed.<BR>' TO li_message_body.
        APPEND ' ' TO li_message_body.
        APPEND 'Thank You,<BR>' TO li_message_body.
    * Create a Document
        TRY.
            CALL METHOD cl_document_bcs=>create_document
              EXPORTING
                i_type    = 'HTM'
                i_text    = li_message_body
                i_subject = 'New ALV Sample Report'
              RECEIVING
                result    = lo_document_bcs.
          CATCH cx_document_bcs INTO lo_cx_document_bcs.
            lo_cx_document_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Populate the data to the Document Table
        LOOP AT i_sbook INTO w_sbook.
          CONCATENATE
            w_sbook-carrid
            w_sbook-connid
            w_sbook-fldate
            w_sbook-bookid
            w_sbook-customid
            w_sbook-custtype
            w_sbook-smoker
            w_sbook-wunit
            w_sbook-invoice
            w_sbook-class
            w_sbook-forcurkey
            w_sbook-loccurkey
            w_sbook-order_date
            w_sbook-counter
            w_sbook-agencynum
            w_sbook-cancelled
            w_sbook-reserved
            w_sbook-passname
            w_sbook-passform
            w_sbook-passbirth
            INTO lw_att_content_text-line
            SEPARATED BY cl_abap_char_utilities=>horizontal_tab.
          CONCATENATE cl_abap_char_utilities=>cr_lf lw_att_content_text-line
                      INTO lw_att_content_text-line.
          APPEND lw_att_content_text TO li_att_content_text.
        ENDLOOP.
    ** Add the attachment to the document
        TRY.
            CALL METHOD lo_document_bcs->add_attachment
              EXPORTING
                i_attachment_type    = 'RAW'
                i_attachment_subject = 'New ALV Sample Report'
                i_att_content_text   = li_att_content_text.
          CATCH cx_document_bcs INTO lo_cx_document_bcs.
            lo_cx_document_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Set the document to the Send Request
        TRY.
            CALL METHOD lo_send_request->set_document
              EXPORTING
                i_document = lo_document_bcs.
          CATCH cx_send_req_bcs INTO lo_cx_send_req_bcs.
            lo_cx_send_req_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Create Sender
        TRY.
            CALL METHOD cl_cam_address_bcs=>create_internet_address
              EXPORTING
                i_address_string = lv_send
              RECEIVING
                result           = lo_sender.
          CATCH cx_address_bcs INTO lo_cx_address_bcs.
            lo_cx_address_bcs->if_message~get_text(
                          RECEIVING
                              result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Add Sender to Mail
        TRY.
            CALL METHOD lo_send_request->set_sender
              EXPORTING
                i_sender = lo_sender.
          CATCH cx_send_req_bcs INTO lo_cx_send_req_bcs.
            lo_cx_send_req_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Create Receipient
        lv_send = '[email protected]'.
        TRY.
            CALL METHOD cl_cam_address_bcs=>create_internet_address
              EXPORTING
                i_address_string = lv_send
              RECEIVING
                result           = lo_recipient.
          CATCH cx_address_bcs INTO lo_cx_address_bcs.
            lo_cx_address_bcs->if_message~get_text(
                          RECEIVING
                              result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Add Receipient to Mail
        TRY.
            CALL METHOD lo_send_request->add_recipient
              EXPORTING
                i_recipient = lo_recipient
                i_express   = 'X'.
          CATCH cx_send_req_bcs INTO lo_cx_send_req_bcs.
            lo_cx_send_req_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Set Send Immediately
        TRY.
            CALL METHOD lo_send_request->set_send_immediately
              EXPORTING
                i_send_immediately = 'X'.
          CATCH cx_send_req_bcs INTO lo_cx_send_req_bcs.
            lo_cx_send_req_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Send Mail
        TRY.
            CALL METHOD lo_send_request->send
              EXPORTING
                i_with_error_screen = 'X'
              RECEIVING
                result              = lv_sent_to_all.
            COMMIT WORK.
          CATCH cx_send_req_bcs INTO lo_cx_send_req_bcs.
            lo_cx_send_req_bcs->if_message~get_text(
                                  RECEIVING
                                      result = lv_result ).
            MESSAGE lv_result TYPE 'E'.
        ENDTRY.
    * Inform User
        IF lv_sent_to_all EQ 'X'.
          COMMIT WORK AND WAIT.
          MESSAGE 'Mail Sent Successfully' TYPE 'I'.
        ELSE.
          MESSAGE 'Error Sending Mail to External Id' TYPE 'E'.
        ENDIF.
      ENDMETHOD.                    "email_result_as_pdf
    Regards
    Kathirvel

  • Sending email problems from iphone since upgrade to 4.3.5 and now with 5

    I'm having problems sending email more often than not. Does anyone know why tis is happening and if there is a fix for this? I am using yahoo.

    There is no way to officially do what you're trying to do, and the terms of use here prohibit us from giving you instructions. Sorry.

  • Sending Emails problem

    i have a problem sending emails... I'm looking in most of the other questions that are similar and I am not getting an answer. I use mail all the time. it's a university mail address and whenever i try to send it gives me this message smtp.dal.ca failed.
    I don't understand... i can mail perfectly from my ibook,i've tried fooling around with the settings... can someone help!?!?

    Settings are different than your PC. Who is your mail provider?  ie Charter, Comcast, TWC, yahoo...etc

  • Sending emails problems

    Hi I am having problems in sending emails from my IPhone 4 I sync with my Outlook 2010 client no problem and can receive emails but cant send them any ideas thanks Peter

    I'm having the same problem
    I receive a message saying that I have no password, but I put the password over and over but does not work

  • Incident Management sending EMAIL problem

    Dear Solman Gurus,
    We are using Sap Solman 7.1 incident management,
    As screen shot maintained below. When i try to open a message there 3 options to use incident system. When i choose "Incident(VAR)(SMIV)" and "Support Message(SLFN)" not send automatic EMAIL.
    But when i choose "Incident(VAR) V (ZMIV)" it sends EMAIL related to ticket owners. How can i activate sending EMAIL features for others ?
    I need your help
    Regards

    Hello Kemal,
    SAP suggest to use new transaction types sucha as SMIN or SMIV
    1567003 - FAQ: ST710 Incident Management Frequently Asked Questions
    SAP recommends that you transition from your old transaction types (based on transaction type SLFN) to the new ones.
    Please check if configurationg is maintained according to blog
    Sending E-Mail from Support Message
    BR,
    K.

  • Sending email problem with my iPhone 4

    I am having an issue sending emails.  This propblem is new.  i can send an email to one of my own email accounts but when I am trying to send them to someone else, it always comes up as the server rejected their address.  Any ideas on what I need to do?  Thanks!

    Delete your account from Mail and add it again

  • Sending email problems

    MY iPad will no longer send emails from my Rosd Runner account? It will send from my Gmail account just fine. Any thoughts?  Thank you!

    T?Thanks for your reply. I actually just got if the phone with them and the wrong servers were listed in my settings. Hey told me how to fix it and I am up and running!  Thanks again!

  • Problem sending mail via 3g/edge , no problem with wifi

    Hello,
    I'm having problem with my iphone sending  email via the 3g/edge network. When I am in wifi mode i don't have any problem.
    I can receive email via 3g/edge and wifi . The problem is only sending email.
    I have setup SMTP with login and password, with SSL, with pass auth and port 587
    I try with port 465 and i have the same problem with 3g/edge  , but no problem with wifi.
    Any help please?

    ok. i found the solution.
    The problem is not in the iphone, the problem was DNS resolution in the server side.

  • Cant send Mails via Workflow CRM 2015

    Hi,
    I have two workflows for Cases ... in booth I'm trying to send Mails. In the on it works fine. In the other I'm getting the following Error:
    [Recipient is Contact or Responsible Contact]
    Plugin Trace:
    [Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.SendEmail]
    [SendEmailStep3: Send Mail To Responsible]
    Error Message:
    Unhandled Exception: System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.Crm.Workflow.Services.SendEmailActivityService.<>c__DisplayClass1.<SendEmailInternal>b__0(IOrganizationService sdkService)
       at Microsoft.Crm.Workflow.Services.ActivityServiceBase.ExecuteInTransactedContext(ActivityDelegate activityDelegate)
       at Microsoft.Crm.Workflow.Services.SendEmailActivityService.ExecuteInternal(ActivityContext executionContext, SendEmail sendEmail)
       at Microsoft.Crm.Workflow.Services.SendEmailActivityService.Execute(ActivityContext executionContext, SendEmail sendEmail)
       at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
       at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)
    Any ideas what I can do?
    Thanks for your help
    EDIT: the first workflow is from the 2013 Version .. the second not working prozess is buildet in 2015

    Hello Mcgum,
    Though I am not a techie :(, I guess this is due to some privilege issue. Check if the current user is enabled to send emails on behalf of other user.
    I hope it should work.
    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

Maybe you are looking for