"Send error report" popup upon iTunes startup

When I try to open iTunes 7.0, after a moment of loading, a "send error report" popup comes onto the screen. This is a serious problem because it prevents me from accessing iTunes and updating my iPod. For reference, I am not experiencing any problems with Quicktime. Any suggested courses of action? I have already tried these two methods, as proposed by Apple, and nothing has been fixed.
Here are some screenshot clips of the error:
Any help is very much appreciated. Thanks!
  Windows XP  

Yes, it works in the new account. Thanks so much!
However, how can I make it work on my main account. Also, any ideas as to the reason it only works on this account?
the first thing we should check on is damaged itunes preference files in the account in which you're getting the crash. (there's a different set of these in each XP user account, which is how we can get the "crash in one account, launch in another" behavior.)
try the technique i describe in my reply to kusma in the following post:
b noir: Re: iTunes 7.0.1 crashing
(a few other things to check on if this doesn't pan out.)

Similar Messages

  • Starting Firefox I get the "Send Error Report" popup window. It states "firefox.exe has encountered a problem and needs to close."

    This just started today. Everything seems fine. I just push the popup off to the side and continue to use the browser. If I were to click on the, "Send Error Report" or the "Don't Send" buttons then Firefox just closes!
    Strangest thing yet, trying to figure it out!
    Oh, I tried the reboot without add-ons! Even did the reinstall, still the same???

    Just got back online, still working on things, BUT ???
    I went back and dumped Norton's which I get for free from Comcast. I downloaded the AVG scanner. Went through all the bells & whistles and things seem ok ???? But I haven't done the reboot yet, so will do that soon. But I wanted to drop a line here and let you all know what is happening.
    And Thanks Fred, the funny thing was it did seem to have something to do with their update??? I do like Norton's but my son uses this AVG and he said it was better, lol!!! But again, everyone has their favorite!
    Mine is Norton's so once I confirm that everything is good, I'm going to try redoing Norton's and I'll try your suggestions, if they don't fix it!!
    Thanks again, and will let you know if this is the fixed!!!

  • I click on itunes but doesnt open and says send error report or dont send

    i click on itunes but doesnt open and says send error report or dont send

    You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?

  • Itunes wont open/ immediate "send error report message"

    So I had a problem with me trying to install itunes 7.3 because of a missing itunes.msi. I followed the instructions i found from this forum as follows
    "1. Go to http://www.ccleaner.com/ and download and install CCleaner. Run this program and click Run Cleaner. This program will remove most of your temporary files.
    2. Go to http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1b d/msicuu2.exe and download and install Windows Install Clean Up utility. Click on iTunes and click Remove. Do the same for Quicktime.
    3. Now you need to manually delete all of your iTunes and Quicktime files. This can take a very long time. Just go to C: and start searching through.
    4. Go to the Run box and type in "regedit". Go through all of the folders in there and delete all iTunes and Quicktime files.
    5. Go to Add/Remove Programs and Remove iTunes and Quicktime.
    6. Download iTunes again and install it."
    I then tried to open itunes and immediately a message pops up asking if i want to send an error report to microsoft. It seems as though step 4 might have truly made things worse.
    Someone please help
      Windows XP  

    After you get the send error report message go to:
    Start -> Control Panel (In classic view which can be enabled by clicking view classic.) -> Administrative Tools -> Event Viewer.
    Select the Application log and look for the most recent errors (Marked by a red X).
    Double click on the error and it will show you a full description. For an error similar to the one you are recieving it should report a 'faulting module' in the error.
    Please paste that here. This will help us help you.

  • Itunes wont open, encountered problem and send error report

    Everytime i try to open windows, it says that itunes has encoutered a problem and needs to close. it has the send error report message too. please someone help

    Meaghan, I already responded to your topic. Plus, it is simply not good to bury your post in other people's topics, and just for the future, if you have a problem without a good answer, don't post what has already been said in a thread. I know, the discussions take a little getting used to, but it is easy to get the hang of it after a couple of visits. You'll get it sooner or later. I know you will.

  • Itunes get "Send Error Report" message

    Alright so when I try and open itunes I get a send error report message. I've tried updating it and that doesnt work and I've already tried reinstalling it. I thought quicktime was the error so I went to try and remove it from my computer. As it was loading to remove quicktime I got a "fatal error" message and quicktime could not be deleted.
    Help please?
    Message was edited by: Joshua Malin

    Itunes has encountered a problem and needs to close
    the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

  • ITunes Won't Open; Get Option To Send Error Report

    Whenever I try to open iTunes, I get the message, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have the option to either Debug (which does nothing), Send Error Report, or Don't Send. I have tried restarting my computer, redownloading iTunes, and uninstalling and reinstalling iTunes.
    Backstory: I tried downloading the new iTunes version yesterday, and acidentaly clicked the power strip reset button with my toe right in the middle of download. iTunes disappeared from my computer after I booted it back up. So I downloaded it, and it worked yesterday. I turned on my computer again today, and I get this message.

    Is it possible to download an older version of iTunes to see if that works? If so, where?

  • "Send Error Report" Message When Trying to Open iTunes

    I've looked for two days to find a solution to this problem and tried everything I've come across. Nothing has worked so far, and every time I try to open iTunes I still get the "send error report". I know that that does nothing. I've un-installed and re-installed both Quicktime and iTunes and it doesn't work. I've tried to see if it will work on another account on the same computer but it doesn't work. What is the next step?
    Thanks!

    Good-O. Not seeing an error message there rules out another possible set of problems, so we're still making progress.
    Okay, we'll try swapping out your existing QuickTime one more time, taking a few extra explicit precautions along the way.
    First, download and save a fresh copy of the QuickTimeInstaller.exe to your hard drive. (Don't run the install on line and don't run the install just yet.) Get the installer that doesn't mention iTunes:
    http://www.apple.com/quicktime/download/
    Now head into your "Add or Remove Programs" control panel and uninstall QuickTime.
    Next we'll remove any leftover QuickTime program files and folders.
    Restart the PC.
    Open Local Disk C: or whichever drive your program files are installed on.
    Open the "Program Files" folder.
    Right-click the "QuickTime" folder (if it still exists) and select Delete.
    Go back into Local Disk C: or whichever drive your Operating System files are installed on.
    Open the "Windows" folder.
    Open the "system32" folder.
    Right-click on the QuickTime file (if it still exists) and select "Delete".
    Right-click on the QuickTimeVR file (if it still exists) and select "Delete".
    Empty your Recycle Bin and restart the PC again.
    After the PC restarts, do not open any applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).
    Now start the QuickTime install by doubleclicking on the QuickTimeInstaller.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to the internet and/or your network.
    Did that install seem to go through okay? If so, does QuickTime launch normally this time?
    Message was edited by: b noir

  • ITunes "Send Error Report" Message/Quicktime Problem

    This is a problem that has only occured after I updated my iTunes to 7.0.2. Some songs in my library, and all of my videos that I have bought through the Music store cause the "Send Error Report" message to come up and iTunes closes down immediately.
    I read another thread that a similar problem was occuring to a customer, and one of the admins requested him to un-install Quicktime and delete 2 files out of the registry. Then re-install quicktime through the "Repair" section of the iTunes installer. I followed these steps and the problem seemed to be fixed, but then they were "re-corrupted" I guess after I restarted my computer.
    Do you have any idea what would be wrong? I know it is not spyware/viruses because I have several programs to check/delete them.
    Thanks for your help
    -jcavanagh.

    Bump for the 3rd time.
    Quicktime will not even open, on a sidenote. It starts to load, then I hear some sort of beep..then it closes. I have tried re-installing multiple times and the problem continues.

  • ITune is not working, Send Error Report

    before i updated to the newer 7.0.2 iTunes it used to work perfectly fine. Now after i installed it, quick time and iTunes seem to be having a problem. I click on Quick time and it says, Buffer Overrun detected.(then it says my file directory in program files). A buffer overrun has been detetced which has corrupted the programs internal state.The program cannot safely continue execution and must now be terminated.
    Itunes starts up, this agree to liscense agreement pops(sometimes this does not even pop up) up. I check yes and then the iTunes library pops up for about 3-5 seconds. iTunes has encountered a problem and needs to close. We are sorry for the incovenience. (Send error report, Dont send). How do i fix this?

    replying to Duvack
    I click on Quick time and it says, Buffer Overrun detected.(then it says my file directory in program files). A buffer overrun has been detetced which has corrupted the programs internal state.The program cannot safely continue execution and must now be terminated.
    the QuickTime problem will probably be causing your itunes problem. (itunes needs a properly functioning QuickTime in order to work correctly.)
    let's try swapping out your QuickTime.
    head into your Add/Remove programs. uninstall QuickTime.
    Next, we’ll manually remove any leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • Send/Don't Send Error Report

    Everytime I open Safari it comes up with an error.
    It says "Safari Web Browser has encountered a problem and needs to close. We are sorry for the inconvenience." and asks "Send error report" or "Don't Send". If I click either it closes out.
    How do I fix this?

    Try reinstalling Safari. When you do, install to a new folder like C:\Apps\Safari.

  • Windows prompting send error report or dont send

    when am using labview application windows prompting send error report or dont send can some one help in this..I did all re installation and windows update but no use..

    You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?

  • When i click Yahoo mail, firefox is closing, says send error report or close

    The new Yahoo Mail is updated, so when i open yahoo mail, the browser says " firefox encountered... error . Send error report or close". This is the error window dialogue box appear.
    After that, the complete firebox browser closing, how do i open my yahoo mail.
    GMail and other websites is working fine. The problem with only Yahoo mail.
    Please help.
    My important mail has to be read.

    See:
    *https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
    *http://kb.mozillazine.org/Profile_in_use

  • When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

    When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

    i don't know how they solved it, i'm having the same problem on Windows XP
    EventType : BEX
    P1 : iTunes.exe
    P2 : 10.7.0.21
    P3 : 504d85d9
    P4 : unknown
    P5 : 0.0.0.0
    P6 : 00000000
    P7 : 08920740
    P8 : c0000005
    P9 : 00000008

  • I've checked my current plugins and it still shows Adobe Acrobat Version 7 for Netscape (7.0.9.50) I tried to do the update but I got an error - "Please tell Microsoft about this problem" "Send Error Report/ Don't Send".

    I've checked my current plugins and it still shows Adobe Acrobat Version 7 for Netscape (7.0.9.50)
    I tried to do the update but I get the same error each time - "Please tell Microsoft about this problem" "Send Error Report/ Don't Send".
    Also, do I need to Disable or Uninstall the Extension: "SEO For Firefox 3.3.4 as this was highlighted?
    == This happened ==
    Every time Firefox opened
    == When I try to do the update

    http://www.microsoft.com/mac/support
    http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

Maybe you are looking for

  • I have upgraded my OS into Mountain Lion and now I cannot see any net storage disks. may someone help me? thanks

    I have upgraded my OS into Mountain Lion and now I cannot see any net storage disks. may someone help me? thanks

  • Purchasing date fields

    HI all,         Can anybody tell fields and tables for "Delivery date in purchase order", "Date which vendor confirms that he will deliver the goods by tht time" and "Actual goods delevered date". Thanx in advance.

  • Cancellation of GR (161 Movement)

    Hi Experts, We have posted a MIGO (161 movement) and posted credit memo also. Now we want to cancel that MIGO. When I am cancelling the MIGO "Deficit of PU IR quantity 85.000 NOS". But I suppost material should be added in our store location stock no

  • Code to create dynamic context elements

    Dear Guys, I have create a dynamic text edit using the following code in abap webdynpro. I have created a transparent container named PREREPLY set to grid layout and created a context REPLY type string and in WDDOMODIFYVIEW view i have written the fo

  • After downloading and installing, InCopy completely crashes.

    I have downloaded and installed InCopy around 4 times today, and every time, I can never launch it, becuase when I do, it always shows me the GUI for 5 seconds, and then it goes and says "Adobe InCopy is shutting down. A serious error was detected. P