Send Fax from PC to HP Officejet 4500 All-in-One G510

When I print to printer HP Officejet 4500 G510g-m fax, no Send a Fax screen pops up asking for the Fax to information. It goes directly to the print queue and justs sits there saying Printing. Fax works OK when sending paper fax via machine.
This is a new install, using the Install All option from the HP site.
This question was solved.
View Solution.

Okay I understand now. I do not want to give the typical uninstall/reinstall solution as I assume you have probably tried that already. If not, that may be what you need. I have quite a few questions for you:
1. In your Devices and Printers Folder, right-click over the printer and when you click "See what's printing," does it provide two options (Officejet 4500 and Officejet 4500 Fax)?
2. Is it in this queue where you see the print/fax job?
3. Does it say offline or anything else in there?
4. Do you have the 4500 G510g, a, or n?
5. How is the printer connected? In some models, Fax to PC requires a certain type of connection. I believe it was a USB connection in some LaserJets.
According to the User Guide, Fax to PC needs to be enabled by selecting Fax to PC under Basic Fax Setup. Let me know if this helps you any. If not, answer the 5 questions above please so I can determine if this is a printer problem, connection problem or software issue.
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Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.

I keep getting the error message fax scan canceled on my hp officejet 4500 all in one when I try to fax from the hp solution center,I have no proplem faxing from the officejet 4500 itself. I appreciate any light that you can shed on this matter.Thank you.

Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
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HP Officejet 4500 All-in-One Printer - G510g installation windows 8.1 64bit

After operating a HP Officejet 4500 All-in-One Printer - G510g from both an old Windows XP notebook and from an ASUS Windows 8, 64bit laptop, subsequently updated to 8.1; I'm now trying to install it to run from a Toshiba Satellite NB10T-A notebook Windows 8.1 64bit, but without success.
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Hello @monc , welcome to the HP forums!
I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
I would suggest checking the Control Panel to see if there are any printer files to uninstall: Uninstalling the Printer Software
Restart the PC afterwards
Perform a Clean Boot
Restart the PC again
Download and install the printer again: HP Officejet Full Feature Software and Driver
If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
Good luck
R a i n b o w 7000I work on behalf of HP
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Changing scan driver from xerox to hp officejet 7310xi all in one

For some reason the scanner default driver is xerox pro scanner, I have no idea why. would like to change to hp officejet 7310xi which is connected to my laptop.

I am not a driver expert - some "internal" workings in a driver do translate, it's possible that the driver you have is OK to use. It that is not the case...
You might find joy here.
Options:
You'll have to add your system's OS - then you can find Software and Drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=391189&task=&
IF you are using Windows 7 64bit, then this may be your page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3911...
HP Printer Install Wizard for Windows 7 (ver 2.0)
This little wizard, looks for and downloads your printer's software for you... driver's, too. Magic. Quite useful.
Does require that you have Windows 7.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-98239-1&cc=us&dlc=en&lc=en&...
Hope this helps.
Kind Regards,
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Can't send faxes from my HP Officejet Pro 8615

Hello. I cant send faxes from my HP Officejet 8615.

Hello @Dee53,
Welcome to the HP Support Forums!
I understand that you're experiencing issues when trying to send faxes from your HP Officejet Pro 8615 e-All-in-One Printer. I would like to assist you today with resolving this issue. However, in order for me to provide you with accurate support to resolve this issue with you I do need to clarify a few things.
1. Are you using a dedicated fax line or is it shared with your phone?
2. If the fax is shared with your phone, is there an answering machine or voice mail service on that line?
If so, how many rings does it take your answering machine or voice mail to pick up on?
3. Do you use distinctive ring?
4. Are you using a DSL or VOIP phone line? If you're not sure you would have to ask your phone company.
5. Are you getting an error message when trying to send a fax?
6. Are you able to receive faxes?
Once I have the answers to my questions above I will be more than happy to guide you to a solution. I look forward to hearing from you!
X-23
I work on behalf of HP
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Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax. All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit. When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly). I am having problems scanning, copying, and faxing. The automatic document feeder is functioning. I have tried to reset the printer several times.
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Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
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This question was solved.
View Solution.

My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up?
Additionally, perform both of these resets and let me know how they go!
HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
Have a great day!

Unable to send fax from computer

Hi,
I'm unable to send faxes from my computer (e.g, from Word). I get a message: "The device is disconnected or powered off", which is not true.
The printer is an HP LaserJet 1536dnf MFP.
The OS is Windows 7 Ultimate, 64-bit, with 8 GB RAM.
I have updated to the latest firmware from the HP site, and have downloaded the latest appropriate driver package for this printer from there as well (hp_M1530_MFP_full_Solution_usb_n_w.exe)
The installation goes normally, and there are no error messages.
The printer is working fine. I am able to print and scan from the computer without problems. I am also able to fax directly from the printer without problems. The only problem is not being able to send a fax directly from the computer.
For instance, in Word (the latest version), when I print to the HP fax printer (which has indeed been installed correctly on the computer), I get a message that the doc has been send to the printer. But no screen pops up letting me type a phone number, and after about 1 minute I get this error:
Have been on the phone for several hours to HP support, and although they did a complete uninstall, and reinstall, the problem persists.
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Many thanks
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Hi @Tim613 ,
I see by your post that you are unable to send a fax from the computer. I would like to help.
Since you are able to print and scan from the computer, you don't have a communication issue. The printer will also send a fax, so it isn't a hardware issue. It sounds more like something possibly on the computer is blocking the fax communication.
The Toolbox doesn't support Windows 7 64 bit, but you should still be able to fax through Third Party Software. (Word) Which you have already tried and it didn't work.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Try sending a fax again.
Then you will have to go back and enable the startup programs and turn the Antivirus Software back on again.
Let me know the outcome.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How do I set up the fax program so I can send faxes from my mac

How do I set up the fax program so I can send faxes from my mac

Do you have a fax machine or fax modem? If not, then you cannot fax over telephone lines, but you can subscribe to one of many eFax services.

Re: Sending fax from MacPro through multi-function printer.

I am running OS 10.6.8 on my MacPro (Model4, 1), to which is attached a Brother MFC-440CN (with fax capability) through a router. I am able to print, but when I try send a fax I receive the message "NO FAX MODEMS WERE FOUND." I can send and receive fax documents directly through the MFC. Why is the fax not available to the MacPro? How can I resolve the problem?
Thanks for your help.

Problem solved! At the Brother website, in the FAQS area, under "How do I send a PC-Fax in Macintosh," I found the following Solution:
Description of Solution 200000017785
To send a PC Fax follow the steps listed below:
1. Create a document in a Macintosh application.
2. From the application click FILE => PRINT. The Printer dialog box appears.
Mac OS X 10.5.x - 10.6.x Users: Click the disclosure triangle beside the Printer pop-up menu to display configuration options.
3. Choose SEND FAX from the pop-up menu.
4. Choose FACSIMILE from the Output pop-up menu.
5. Enter a fax number in the Input Fax Number box, and then click PRINT to send the fax.
NOTE: If you want to send a fax to more than one number, click ADD after entering the first fax number. The destination fax numbers will be listed in Destination Fax Numbers field.
I would assume that this solution may apply to most other MFCs (HP, etc.), depending on an applications software.

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Hello Everyone,
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Regards,
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Juan,
We are able to send faxes from SAP to our rightfax system without issues. This is not the problem we are experiencing.
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Regards,
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HP Officejet 4315v All-in-One will send but not receive faxes

I can send faxes on my HP Officejet 4315v All-in-One printer, but cannot receive them. Please help.

Hi @exotica7
I would like to help you with the fax issue you are experiencing. The following documents address fax issues that may arise. Although you can send but not receive, I suggest starting with the first document. It will guide you through the necessary steps to troubleshoot receiving issues.
Cannot Send or Receive Faxes
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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

What software do I use to send FAXes from my IMAC?

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MFP M521dn Can't Send Faxes from PC

When printing to the fax feature of the M521dn, the message in the fax status window that comes up says PRINTER BUSY and the fax is never sent. The printer is not in use and has been reset before testing the feature in a controlled way. The firmware version on the printer is dated 20140605. Sending faxes from the printer itself (using the touchpad and console) works just fine. It is only when attempting to print from a PC using the FAX device.
Desktop O/S is Windows 7 Professional.

Hi @mab5113,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro M521 Multifunction Printer is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
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[Fwd: (forte-users) Sending Fax from forte]

Tamas Deak
Lufthansa Systems Hungary
(forte developer)
2-6 Mazsa ter, Budapest, 1107, HUNGARY
(36-1) 4312 973
[email protected]
[email protected][email protected]-

I've never done this but I think MS-MAPI might be a good solution.
Sure, it's not platform independent, since it will only work on NT,
but it is fax-gateway independent. MAPI is an interface to several
messaging systems (mail, RFC's, fax, etc.) regardless of what
kind of implementation is behind it.
Pascal Rottier
STP - MSS Support & Coordination Group
Philip Morris Europe
e-mail: [email protected]
Phone: +49 (0)89-72472530
+++++++++++++++++++++++++++++++++++
Origin IT-services
Desktop Business Solutions Rotterdam
e-mail: [email protected]
Phone: +31 (0)10-2428100
+++++++++++++++++++++++++++++++++++
/* All generalizations are false! */
-----Original Message-----
From: Zulkifli Mohamad [SMTP:[email protected]]
Sent: Friday, October 08, 1999 3:16 AM
To: '[email protected]'
Subject: (forte-users) Sending Fax from forte
Hi guys,
Does anyone know how to send a fax from Forte application.
Any ideas appreciated!
For the archives, go to: http://lists.sageit.com/forte-users and use
the login: forte and the password: archive. To unsubscribe, send in a new
email the word: 'Unsubscribe' to: [email protected]

How to Send Fax from Java Code ?

I want to send Fax from my Java Program without using any third party tools like RFax etc.
I have explore that it is possible by using Java Communication API , but I can''t get the exactly. Can anybody help me Please?

Ankit_B wrote:
I want to send Fax from my Java Program without using any third party tools like RFax etc.
I have explore that it is possible by using Java Communication API , but I can''t get the exactly. Can anybody help me Please?Have you tried searching the web? These open-ended questions like "I don't know how to do X, can someone help me" are almost never answered.
However, if you have some specific question, feel free to ask it here.

Send Fax from PC to HP Officejet 4500 All-in-One G510

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