Send in for Service

My ipad will not accept my charger.  I constantly get the message "Charging not...with this accessory."  I've replaced the cord and adapter a few times.  In any event, I followed the online steps to send it in for service but each time I get to the page where it reads "Select the part you want to replace" I am unable to move forward as none of the hyperlinks on the page work.  Does anyone know how to get past this or how to send my ipad in for service without using the web site?

Call apple support for your location
Contacting Apple for Support and Service
http://support.apple.com/kb/HE57

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