Send mail from service desk.

Hello,
I need some advise on sending emails from within the service desk using the Email to Message Creator (Mail) feature. This doesn't seem to be working at the moment for our v4.0 Solman installation.
I have already configured SAPconnect and the SMTP gateway has been setup to allow outbound email from Solman to a mail server - I have tested this using the business workplace by sending an email to my email account and that works.
I have been review numerous notes do I need to install the WP-PI for our installation BASIS 7.00. ITS has already been configured.
Thanks and Regards,
H

Dear Hardeep,
The issue that you have raised is very curious. However it does not
relate directly to Solution Manager. In principle it is possible to
send an email to an external receipient from SAP System with an link to
an Business object.
Please find the following SAP Note(s) for your review:
(1) 880203 SAPconnect: sending business objects
(2) 196171 Required table entries f. workplace server system
Note 880203 is directly related to note 530932 but offers a much better
solution, if your system configuration doesn't include and ITS server.
In general: when an object link is send to an external address,
the object is converted to an URL which allows direct access to
the object/SAP system.
To generate the URL you will need to perform some customizing as has
been described in note 530932, e.g. the name of the web server, etc.
You will alos have to perform additional table customizing as per note
196171:
In addition to the names for the component systems, the workplace server
system must also have an own entry in table TBDLS that corresponds to
the entry of the respective client in table T000.
Quote //
If this data is not maintained, note 880203 offers the solution that
the message is send as normal text or html without link. So, the
recipient is still informed about the issue and can logon to the
SAP system on his prefered way, open the object and do the required
task.
So, please apply the correction from note 880203. In t-cd SCOT you can
choose on your mail server node, if the object message should be send
as text or as html. If the URL is generated within the document depends
on the customizing you did in the workplace/Url tables mentioned in
notes 530932 and 196171
UnQuote //
I hope that the above information is to your satisfaction.
Regards
Amit

Similar Messages

Send E-mail from Service Desk

Hi,
I want to send the e-mail of service desk message status to user. The email goes to the person who had created the message and the person who is entered in Reported By field in CRM_DNO_MONITOR.
I had provide the e-mail address in Business Partner and pass that business partner in Reported By field, but e-mail cant generated.
Please help me to solve this problem.
Regards,
Nisit

Hi,
Have you maintained configuration for sending email from Service desk , if not refer this awwsome blog
/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message
Regards,

[send mail for service desk]

Dear Expert!
I have install Sevice Desk on SolMan 7.0 ehp 1, my customer can create new request to SolMan with Service Desk. and we can process this message. And we can sent message of customer to SAP AG. But I need , when customers have sent message to SolMan and after message is processed, must have email is sent to customers. So they can know message have sent and processed successful. I hope, you can show me about that as soon as possible. Thank you very much
Thanks and Best Regards,
Tru Hang

Hi
transaction type can be any one it is upto you
if you are using transaction type SLFN then goto the action profile of that transaction type normally is slfn_advanced but it is again upto requirement
you get upto that by spro scenario sp settinsgs- service desk - define action profile - assign action profile to business transactoin type
here you can choose or double click slfn to see which action profile is assign to it now
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you can check below sap stnd guide
https://websmp110.sap-ag.de/~sapidb/011000358700001903822008E.PDF
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Cannot send mail from mac mail or Entourage

Hi guys,
Wondered if anyone out there can shed some light on this little problem.
I use Entourage for my emails & all was working fine until yesterday. I can receive mail from all and sundry but I can't send anything. I subscribe to ntlworld internet service and if log onto my email through their webmail, then it's fine. I've tried sending mail from mac mail and I get the same problem. I've been onto microsoft support & gone through all the troubleshooting with Entourage. The Entourage techy suggested it was my internet provider blocking my emails as they think I'm a spammer?? I phoned ntl & they insist it's nothing to do with them as I can send/receive from the website. (If I send an email with the address @ntlworld it's fine, but any other address i.e. all my clients/mates etc just stays in my outbox.
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Any suggestions greatly appreciated.
Thanks, Mel

it may be that your server (internet provider) has just started blocking outgoing mails not authenticated by them.
Go to your account set up...
and fill in the following details.
SMTP SERVER: smtp.mac.com
then click on advanced sending otions...
click on override default SMTP port... type 587
click on SMTP servber requires authentication...
use same setting as receiving mail server.
try this...

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As part of an effort to internationalize our product we're testing on machines with host names that include non-ASCII characters (accented e's and whatnot). When trying to send mail from these machines we're getting:
javax.mail.MessagingException: 501 5.5.4 Invalid Address
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at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:458)
at javax.mail.Service.connect(Service.java:291)
at javax.mail.Service.connect(Service.java:172)
at javax.mail.Service.connect(Service.java:121)
at javax.mail.Transport.send0(Transport.java:190)
at javax.mail.Transport.send(Transport.java:120)
at msgsendsample.main(msgsendsample.java:86)
Looking at a network trace I see the EHLO command being sent as
EHLO test[0xe9][0xdf]\r\n
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I found a reference from RFC 5336 (SMTP Extension for Internationalized Email Addresses) that says the hostname in the EHLO must be in the form of ACE (ASCII-compatible encoding) labels:
3.7.1. The Initial SMTP Exchange
When an SMTP connection is opened, the server normally sends a
"greeting" response consisting of the 220 response code and some
information. The client then sends the EHLO command. Since the
client cannot know whether the server supports UTF8SMTP until after
it receives the response from EHLO, any domain names that appear in
this dialogue, or in responses to EHLO, MUST be in the hostname form,
i.e., internationalized ones MUST be in the form of ACE labels.
ACE encoding for my machine would be: java.net.IDN.toASCII("test4éß") --> "xn--testss-eva".
I'm not sure if this RFC applies in this case - I didn't know anything about the guts of SMTP until yesterday - but it makes sense that you'd need to escape the hostname in the EHLO until you can negotiate capabilities.
Looking at the JavaMail API it seems that if I were to call SMTPTransport.helo(String domain) myself without going through the higher-level Transport class that maybe I could work around the issue, but I haven't looked into it enough to know if that's feasible.
Is anyone familiar with this problem? I'm using JavaMail 1.4.2 on Windows 2003 and Exchange as my SMTP server.
thanks,
Eric

Same problem here (or at least in part). Some .mac folders did no longer show any messages, while they were there and could be seen online and with Thunderbird. After your remark I changed the name of a folder which contained a "´" and now it works. It is really strange because there is another folder with a "¨" in it which does not work (I will test if the name change works with this folder as well in a minute) whilst there is another one with such name which works fine. The update really messed up Mail and in Dutch we just use such characters so Mail without supporting them will be rather useless for me...

Problem sending mail from iPhone

Hello
I have a problem sending mails from a Horde account in iPhone 5S. I guess the problem is about configuring the outgoing mail server, but I tried several things and nothing seams to work. The message I get is :
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Please go to Mail account settings and enter a password"
Here goes the detailed configuration of the SMTP:
SMTP server: mail.account.pt
User name and Password: xxxxxx
SSL: OFF
Authentication: Password
Server port:587
What am I doing wrong?
Thank you for your help!
Best regards,
Pedro

After talking with my e-mail service provider I understood some more configurations, which might help you to help me:
SMTP Settings:
Authentication method: encrypted password
Connection Security: STARTTLS
How can I copy these settings into my iPhone 5S? In Authetication there's only the following options:
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Error in sending mail from SAP to microsoft outlook

Hi all.
Greetings.
I have a requirement to send mail from SAP to Outlook.
SMTP is configured here....i have checked the steps.
I am using FM "SO_NEW_DOCUMENT_SEND_API1" to send the mail text.
when i check the SOST Tcode i got message "Wait for communications service".
after evry 10 minutes the sap connect all process runs..as it is configured in SCOT transaction, but even after 30 minutes the mail is not sent.
I don't know how should i check the error message?
tell me the checking stepls plz?...how should i step through in checking this?
what are the prerequsites for sending mails from SAP to Microsoft outlook?
regards
Prashant Tiwari
Edited by: prashant tiwari on Feb 6, 2009 10:26 AM

Hi prashant,
Pls refer to the link below:
Re: Inbound Email- SAP Connect
or
check your userid .
If not correct no mail will go from u r id.
Try it with another user id.
or try using the following function module
'SO_NEW_DOCUMENT_ATT_SEND_API1'
I Hope this helps you with the issue.
Thanks
Ravi Aswani

Problem while sending mail from SAP

Hi ABAP gurus,
    I tried to send mail from SAP. For this we configured SMTP Services using the transaction SCOT and all are Completed.
When I send a mail using SAPOffice it is Executing successfully and main is delivered to me.
   When I tried in the program using the function module 'SO_NEW_DOCUMENT_SEND_API1' mail is not delivered to me but it is placed in SAPoffice outbox.The status of the mail says "SEND PROCESS STILL RUNNING". Even when i execute SAPconnect manually mail is not transmitted.
   This is the transaction history of the mail.
Trans. history
18.02.2006 13:44:31 Document sent
             13:44:31 Wait for communications service
After This stage Delivery attempt is not taking place.
This is the Code
****Document DATA
EMAIL_DATA-OBJ_NAME = 'MESSAGE'.
EMAIL_DATA-OBJ_DESCR = SUBJECT.
EMAIL_DATA-OBJ_LANGU = 'E'.
EMAIL_DATA-SENSITIVTY = 'P'.
EMAIL_DATA-OBJ_PRIO = '1'.
EMAIL_DATA-NO_CHANGE = 'X'.
EMAIL_DATA-PRIORITY = '1'.
***Receiver
    EMAIL_SEND-RECEIVER = '[email protected]'.
    EMAIL_SEND-REC_TYPE = 'U'.
    EMAIL_SEND-EXPRESS = 'X'.
    APPEND EMAIL_SEND.
CALL FUNCTION 'SO_NEW_DOCUMENT_SEND_API1'
     EXPORTING
          DOCUMENT_DATA              = EMAIL_DATA
          DOCUMENT_TYPE              = 'RAW'
          PUT_IN_OUTBOX              = 'X'
    IMPORTING
         SENT_TO_ALL                = SENT
         NEW_OBJECT_ID              = EMAIL_ID
     TABLES
          OBJECT_CONTENT             = EMAIL_TEXT
          RECEIVERS                  = EMAIL_SEND
     EXCEPTIONS
          TOO_MANY_RECEIVERS         = 1
          DOCUMENT_NOT_SENT          = 2
          DOCUMENT_TYPE_NOT_EXIST    = 3
          OPERATION_NO_AUTHORIZATION = 4
          PARAMETER_ERROR            = 5
          X_ERROR                    = 6
          ENQUEUE_ERROR              = 7
          OTHERS                     = 8.
Please Help me to solve this Problem.
Regards,
Viswanath Babu.P.D

Hi viswanath,
1. in scot, in smtp node,
2. press the internet button
3. In ADDRESS AREA,
   type
   *yahoo.com
   *rediffmail.com
etc,etc.
4. Only when such domains are entered,
   will sap send mail.
5. It will not send any mail to other domains.
6. Or simply enter *
regards,
amit m.

Sending mail from using utl_smtp error......

Hi
When i try to send mail like as follows
DECLARE
v_connection UTL_SMTP.CONNECTION;
BEGIN
v_connection := UTL_SMTP.OPEN_CONNECTION('xxx.xxx.xxx.xxx',25);
UTL_SMTP.HELO(v_connection,'xxx.xxx.xxx.xxx');
UTL_SMTP.MAIL(v_connection,'[email protected]');
UTL_SMTP.RCPT(v_connection,'[email protected]');
UTL_SMTP.DATA(v_connection,'Sent From PL/SQL');
UTL_SMTP.QUIT(v_connection);
END;
I get the following error..
ERROR at line 1:
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at "SYS.UTL_SMTP", line 17
ORA-06512: at "SYS.UTL_SMTP", line 96
ORA-06512: at "SYS.UTL_SMTP", line 138
ORA-06512: at line 4
if i send mail from outlook it goes...the configuration is like this
in mail properties general tab
email address : [email protected]
and i have to tick mark the "include this account when receiving mail or synchro" option
in servers tab
POP3 : xxx.xxx.xxx.xxx
smtp : xxx.xxx.xxx.xxx
and i have to tick the "My server requires authentication" option
and have to give the setting for that also
ie. log on using account : [email protected]
password: xxxxxx
How to Correct it ?
Kris

i am on the same platform and in same account..... and PL/SQL UTL_SMTP gets a connection plus SMTP error, while telnet cannot even get a connection. A very weird one. Not sure what the problem can be.
Worse case, forget telnet and do all your troubleshooting using UTL_SMTP.. with liberal usage of DBMS_OUTPUT. :-)
regd. the connection from my xp client it is
connecting to the telnet server on server, but when i
tri to connect to the ISP's smtp address it throws
the errorNot that strange. You're likely going through a proxy of sorts of to reach the ISP mail server. Besides, to send mail you should be able to use your company's SMTP server as it should route Internet e-mail out to the net automatically.
In fact, many SMTP servers will not allow you to relay via them. E.g. if you connect from domain 1 to SMTP server on domain 2, and you submit an e-mail to be delivered to domain 3, the domain 2 server will tell you to take a hike. It will only accept mail that is destined for its own domain or originating from its own domain.
Reason for this is spam. Open relays are one of the prime reasons for having billions of spam mails being transmitted.
The correct method will be for you on domain 1 to connect to domain 1's SMTP server and submit an e-mail to be delivered to domain 3. That will be accepted and delivered. Using domain 2 as an intermediate agent to act as a relay, is/should not be accepted by all SMTP servers. (your SMTP server should get blacklisted/blackholed if it has an open relay)

Send mail from SAP system to another SAP system

Hello Xperts
I need to send a mail from one SAP box (ECC) to another SAP box (SRM,CRM, EP etc). I know how to send mail from SAP to external address but unable to find the parameters in this case. Kindly help.
thkx
Prabhu
PS: Kindly DONOT post on "How to send mail from SAP" as my questions is all abt how to send mail from one sap system to another sap system

Hi
To send mail Internally check this sample code it works fine this code was developed by me
*& Report ZMATURITYREPORT *
*& Title - Maturity report *
*& ABAP/4 Consultant *
*& Name- Pavan Praveen Valluri Created on 26/07/2007 *
*& Module - FI *
REPORT ZMATURITYREPORT.
tables: bseg.
* SELECTION SCREEN--------------------------------------------------- *
parameters: p_email type somlreci1-receiver default
'@gujaratpetro.com'.
* Data: p_email(25) type c value '[email protected]'.
* END OF SELECTION SCREEN ------------------------------------------- *
*----------DATA DECLARATION--------------------------------------------*
data: it_message type standard table of solisti1 initial size 0
with header line.
data: it_message1 type standard table of solisti1 initial size 0
with header line.
data: it_message2(10) type N.
data: it_message3 type standard table of solisti1 initial size 0
with header line.
data: it_message4 type standard table of solisti1 initial size 0
with header line.
data: it_attach type standard table of solisti1 initial size 0
with header line.
data: text(150).
data: t_packing_list like sopcklsti1 occurs 0 with header line,
 t_contents like solisti1 occurs 0 with header line,
 t_receivers like somlreci1 occurs 0 with header line,
 t_attachment like solisti1 occurs 0 with header line,
 t_object_header like solisti1 occurs 0 with header line,
 w_cnt type i,
 w_sent_all(1) type c,
 w_doc_data like sodocchgi1,
 gd_error type sy-subrc,
 gd_reciever type sy-subrc.
start-of-selection.
data: lv_date type sy-datum.
data: lv_date1 type sy-datum.
data: lv_formatdate(10) type c.
data: lv_formatdate1(10) type c.
data: var1(4) type c,
var2(2) type c,
var3(2) type c.
data: begin of int_bseg occurs 0,
 BELNR LIKE BSEG-BELNR,
 ZUONR LIKE BSEG-ZUONR,
 GJAHR LIKE BSEG-GJAHR,
 DMBTR LIKE BSEG-DMBTR,
 HKONT LIKE BSEG-HKONT,
end of int_bseg.
data: begin of int_SKAT occurs 0,
 TXT50 LIKE SKAT-TXT50,
 SAKNR LIKE SKAT-SAKNR,
 KTOPL LIKE SKAT-KTOPL,
end of int_SKAT.
data: begin of int_bkpf occurs 0,
 BELNR LIKE BKPF-BELNR,
 BUKRS LIKE BKPF-BUKRS,
 GJAHR LIKE BKPF-GJAHR,
 BUDAT LIKE BKPF-BUDAT,
end of int_BKPF.
data: 2days_out type sy-datum.
2days_out = sy-datum + 2.
data: var4(4) type c,
var5(2) type c,
var6(2) type c.
*-------- END OF DATA DECLARATION--------------------------------------*
*--- CONCATENATING AND ARRANGING DATE ---------------------------------*
lv_date = 2days_out.
var1 = lv_date+(4).
var2 = lv_date+4(2).
var3 = lv_date+6(2).
concatenate var3 var2 var1 into lv_formatdate separated by '.'.
*--- END OF CONCATENATING AND ARRANGING DATE -------------------------*
*-------------------------SELECTION FOR BSEG---------------------------*
select zuonr belnr bukrs GJAHR DMBTR HKONT from bseg into
corresponding fields of table int_bseg
where bukrs = 'company name' and
 ZUONR = lv_formatdate.
*--------------END OF SSELECTION FOR BSEG--------------------------- *
*-------------------------SELECTION FOR BKPF---------------------------*
select BUDAT BUKRS BELNR GJAHR from BKPF into
corresponding fields of table int_BKPF
where bukrs = 'company name'.
append int_BKPF.
*------------------END OF SELECTION FOR BKPF---------------------------*
*-------------------------SELECTION FOR SKAT---------------------------*
select SAKNR TXT50 from SKAT into
corresponding fields of table int_SKAT
where KTOPL = 'company name'.
*and SAKNR = INT_BSEG-HKONT.
APPEND INT_SKAT.
*--------------END OF SSELECTION FOR SKAT--------------------------- *
*-----------------POPULATING EMAIL SUBJECT ----------------------------*
perform populate_email_message_body.
perform send_file_as_email_attachment
tables it_message
it_attach
using p_email
'Maturity after 2 days'
'XLS'
'filename'
changing gd_error
gd_reciever.
* Instructs mail send program for SAPCONNECT to send email(rsconn01)
perform initiate_mail_execute_program.
*endif.
end-of-selection.
*------------END OF POPULATING EMAIL SUBJECT --------------------------*
*& Form SEND_FILE_AS_EMAIL_ATTACHMENT
* Send email
form send_file_as_email_attachment tables pit_message
pit_attach
using p_email
p_mtitle
p_format
p_filename
p_attdescription
p_sender_address
p_sender_addres_type
changing p_error
p_reciever.
data: ld_error type sy-subrc,
ld_reciever type sy-subrc,
ld_mtitle like sodocchgi1-obj_descr,
ld_email like somlreci1-receiver,
ld_format type so_obj_tp ,
ld_attdescription type so_obj_nam ,
ld_attfilename type so_obj_des ,
ld_sender_address like soextreci1-receiver,
ld_sender_address_type like soextreci1-adr_typ,
ld_receiver like sy-subrc.
ld_email = p_email.
ld_mtitle = p_mtitle.
ld_format = p_format.
ld_attdescription = p_attdescription.
ld_attfilename = p_filename.
ld_sender_address = p_sender_address.
ld_sender_address_type = p_sender_addres_type.
* Fill the document data.
w_doc_data-doc_size = 1.
* Populate the subject/generic message attributes
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle .
w_doc_data-sensitivty = 'F'.
** Fill the document data and get size of attachment
clear w_doc_data.
read table it_attach index w_cnt.
w_doc_data-doc_size =
( w_cnt - 1 ) * 255 + strlen( it_attach ).
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle.
w_doc_data-sensitivty = 'F'.
clear t_attachment.
refresh t_attachment.
t_attachment[] = pit_attach[].
* Describe the body of the message
clear t_packing_list.
refresh t_packing_list.
t_packing_list-transf_bin = space.
t_packing_list-head_start = 1.
t_packing_list-head_num = 0.
t_packing_list-body_start = 1.
describe table it_message lines t_packing_list-body_num.
t_packing_list-doc_type = 'RAW'.
append t_packing_list.
* Add the recipients email address
clear t_receivers.
refresh t_receivers.
t_receivers-receiver = ld_email.
t_receivers-rec_type = 'U'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
append t_receivers.
call function 'SO_DOCUMENT_SEND_API1'
 EXPORTING
 document_data = w_doc_data
 put_in_outbox = 'X'
 sender_address = ld_sender_address
 sender_address_type = ld_sender_address_type
 commit_work = 'X'
 IMPORTING
 sent_to_all = w_sent_all
 TABLES
 object_header = t_object_header
 packing_list = t_packing_list
 contents_bin = t_attachment
 contents_txt = it_message
 receivers = t_receivers
 EXCEPTIONS
 too_many_receivers = 1
 document_not_sent = 2
 document_type_not_exist = 3
 operation_no_authorization = 4
 parameter_error = 5
 x_error = 6
 enqueue_error = 7
 others = 8.
* Populate zerror return code
ld_error = sy-subrc.
* Populate zreceiver return code
loop at t_receivers.
 ld_receiver = t_receivers-retrn_code.
endloop.
endform. "send_file_as_email_attachment
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
* Instructs mail send program for SAPCONNECT to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
if gd_error eq 0.
 submit rsconn01 with mode = 'INT'
 with output = 'X'
 and return.
endif.
endform. " INITIATE_MAIL_EXECUTE_PROGRAM
*& Form POPULATE_EMAIL_MESSAGE_BODY
* Populate message body text
form populate_email_message_body.
refresh it_message.
refresh it_message1.
refresh it_message3.
 refresh it_message4.
*--------------- LOOP FOR BSEG -----------------------------------------
loop at int_BSEG.
read table int_bKPF WITH KEY BELNR = INT_BSEG-BELNR
 GJAHR = INT_BSEG-GJAHR.
read table int_SKAT WITH KEY SAKNR = INT_BSEG-HKONT.
*---CHANGING DATE FORMAT FOR BKPF---------------------------------------
lv_date1 = int_bkpf-budat.
var4 = lv_date1+(4).
var5 = lv_date1+4(2).
var6 = lv_date1+6(2).
concatenate var6 var5 var4 into lv_formatdate1 separated by '.'.
*---END OF CHANGING DATE FORMAT FOR BKPF-------------------------
it_message = int_bseg-belnr.
it_message1 = lv_formatdate1.
it_message2 = int_bseg-dmbtr.
it_message3 = int_bseg-hkont.
IT_MESSAGE4 = INT_SKAT-TXT50.
SHIFT IT_MESSAGE2 LEFT DELETING LEADING '0'.
*-------------POPULATING EMAIL BODY WITH DATA -------------------------
concatenate 'Maturity After 2Days' 'for' 'G/L account-' it_message3
'--' IT_MESSAGE4 ',' 'Amount-' it_message2
 into it_message separated by space.
append it_message.
append it_message1.
append it_message3.
clear it_message.
clear it_message1.
clear it_message2.
clear it_message3.
endloop.
*------------END OF LOOP FOR BSEG --------------------------------------
endform. " POPULATE_EMAIL_MESSAGE_BODY

To send an mail with external attachment check this one

first create a Include report with the following coding
*& Include ZPA1_INCLFOR_MAIL *
* Data
DATA: docdata LIKE sodocchgi1,
objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objhex LIKE solix OCCURS 10 WITH HEADER LINE,
reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
DATA: tab_lines TYPE i,
doc_size TYPE i,
att_type LIKE soodk-objtp.
DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
* FORM
FORM ml_customize USING objname objdesc.
*----------- Clear Variables
CLEAR docdata.
REFRESH objpack.
CLEAR objpack.
REFRESH objhead.
REFRESH objtxt.
CLEAR objtxt.
REFRESH objbin.
CLEAR objbin.
REFRESH objhex.
CLEAR objhex.
REFRESH reclist.
CLEAR reclist.
REFRESH listobject.
CLEAR listobject.
CLEAR tab_lines.
CLEAR doc_size.
CLEAR att_type.
*--------- Set Variables
docdata-obj_name = objname.
docdata-obj_descr = objdesc.
ENDFORM. "ml_customize
* FORM
FORM ml_addrecp USING preceiver prec_type.
CLEAR reclist.
reclist-receiver = preceiver.
reclist-rec_type = prec_type.
APPEND reclist.
ENDFORM. "ml_customize
* FORM
FORM ml_addtxt USING ptxt.
CLEAR objtxt.
objtxt = ptxt.
APPEND objtxt.
ENDFORM. "ml_customize
* FORM
FORM ml_prepare USING bypassmemory whatatt_type whatname.
IF bypassmemory = ''.
*--------- Fetch List From Memory
CALL FUNCTION 'LIST_FROM_MEMORY'
TABLES
listobject = listobject
EXCEPTIONS
OTHERS = 1.
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'LIST_FROM_MEMORY'.
ENDIF.
CALL FUNCTION 'TABLE_COMPRESS'
* IMPORTING
* COMPRESSED_SIZE =
TABLES
in = listobject
out = objbin
EXCEPTIONS
OTHERS = 1
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'TABLE_COMPRESS'.
ENDIF.
ENDIF.
* Header Data
* Already Done Thru FM
* Main Text
* Already Done Thru FM
* Packing Info For Text Data
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = 'TXT'.
APPEND objpack.
* Packing Info Attachment
att_type = whatatt_type..
DESCRIBE TABLE objbin LINES tab_lines.
READ TABLE objbin INDEX tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = att_type.
objpack-obj_name = 'ATTACHMENT'.
objpack-obj_descr = whatname.
APPEND objpack.
* Receiver List
* Already done thru fm
ENDFORM. "ml_prepare
* FORM
FORM ml_dosend.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = docdata
put_in_outbox = 'X'
commit_work = 'X' "used from rel. 6.10
* IMPORTING
* SENT_TO_ALL =
* NEW_OBJECT_ID =
TABLES
packing_list = objpack
object_header = objhead
contents_bin = objbin
contents_txt = objtxt
* CONTENTS_HEX = objhex
* OBJECT_PARA =
* object_parb =
receivers = reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8
IF sy-subrc <> 0.
MESSAGE ID 'SO' TYPE 'S' NUMBER '023'
WITH docdata-obj_name.
ENDIF.
ENDFORM. "ml_customize
* FORM
FORM ml_spooltopdf USING whatspoolid.
DATA : pdf LIKE tline OCCURS 0 WITH HEADER LINE.
*-------------- Call Function
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = whatspoolid
TABLES
pdf = pdf
EXCEPTIONS
err_no_otf_spooljob = 1
OTHERS = 12.
*------------- Convert
PERFORM doconv TABLES pdf objbin.
ENDFORM. "ml_spooltopdf
* FORM
FORM doconv TABLES
mypdf STRUCTURE tline
outbin STRUCTURE solisti1.
*-------- Data
DATA : pos TYPE i.
DATA : len TYPE i.
*------------ Loop And Put Data
LOOP AT mypdf.
pos = 255 - len.
IF pos > 134. "length of pdf_table
pos = 134.
ENDIF.
outbin+len = mypdf(pos).
len = len + pos.
IF len = 255. "length of out (contents_bin)
APPEND outbin.
CLEAR: outbin, len.
IF pos < 134.
outbin = mypdf+pos.
len = 134 - pos.
ENDIF.
ENDIF.
ENDLOOP.
IF len > 0.
APPEND outbin.
ENDIF.
ENDFORM. "doconv

Then include that report in the following report and copy the same code and paste it there

*& Report ZPA_TEMP147 *
REPORT ZPA_TEMP147 .
INCLUDE zpa1_inclfor_mail.
* DATA
DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
DATA : file_name TYPE string.
data : path like PCFILE-PATH.
data : extension(5) type c.
data : name(100) type c.
* SELECTION SCREEN
PARAMETERS : receiver TYPE somlreci1-receiver lower case.
PARAMETERS : p_file LIKE rlgrap-filename
OBLIGATORY.
* AT SELECTION SCREEN
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
CLEAR p_file.
CALL FUNCTION 'F4_FILENAME'
IMPORTING
file_name = p_file.
* START-OF-SELECTION
START-OF-SELECTION.
PERFORM ml_customize USING 'Tst' 'Testing'.
PERFORM ml_addrecp USING receiver 'U'.
PERFORM upl.
PERFORM doconv TABLES itab objbin.
PERFORM ml_prepare USING 'X' extension name.
PERFORM ml_dosend.
SUBMIT rsconn01
WITH mode EQ 'INT'
AND RETURN.
* FORM
FORM upl.
file_name = p_file.
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
filename = file_name
filetype = 'BIN'
TABLES
data_tab = itab
EXCEPTIONS
file_open_error = 1
file_read_error = 2
no_batch = 3
gui_refuse_filetransfer = 4
invalid_type = 5
no_authority = 6
unknown_error = 7
bad_data_format = 8
header_not_allowed = 9
separator_not_allowed = 10
header_too_long = 11
unknown_dp_error = 12
access_denied = 13
dp_out_of_memory = 14
disk_full = 15
dp_timeout = 16
OTHERS = 17.
path = file_name.
CALL FUNCTION 'PC_SPLIT_COMPLETE_FILENAME'
EXPORTING
complete_filename = path
* CHECK_DOS_FORMAT =
IMPORTING
* DRIVE =
EXTENSION = extension
NAME = name
* NAME_WITH_EXT =
* PATH =
EXCEPTIONS
INVALID_DRIVE = 1
INVALID_EXTENSION = 2
INVALID_NAME = 3
INVALID_PATH = 4
OTHERS = 5
ENDFORM. "upl
These are the FM for sending external email :-
SO_DOCUMENT_SEND_API1
SAPoffice: Send new document with attachments via RFC
SO_NEW_DOCUMENT_ATT_SEND_API1
(In 4.6C only, You can go to SE37 and click the documentation on how to use it. A sample program is provided there.)
SAPoffice: Send new document with attachments via RFC
Note : If you are using FM SO_NEW_DOCUMENT_ATT_SEND_API1 then Export Parameter DOCUMENT_DATA-OBJ_DESCR contains the Subject.
SO_NEW_DOCUMENT_SEND_API1
SAPoffice: Send new document
Check this sample report
DATA : BEGIN OF ITAB OCCURS 0,
PERNR LIKE PA0001-PERNR,
ENAME LIKE PA0001-ENAME,
END OF ITAB.
DATA: message_content LIKE soli OCCURS 10 WITH HEADER LINE,
receiver_list LIKE soos1 OCCURS 5 WITH HEADER LINE,
packing_list LIKE soxpl OCCURS 2 WITH HEADER LINE,
listobject LIKE abaplist OCCURS 10,
compressed_attachment LIKE soli OCCURS 100 WITH HEADER LINE,
w_object_hd_change LIKE sood1,
compressed_size LIKE sy-index.
START-OF-SELECTION.
SELECT PERNR ENAME
INTO CORRESPONDING FIELDS OF TABLE ITAB
FROM PA0001
WHERE PERNR < 50.
LOOP AT ITAB.
WRITE :/02 SY-VLINE , ITAB-PERNR, 15 SY-VLINE , ITAB-ENAME, 50
SY-VLINE.
ENDLOOP.
* Receivers
receiver_list-recextnam = '[email protected]'. "-->
* EMAIL ADDRESS
RECEIVER_list-RECESC = 'E'. "<-
RECEIVER_list-SNDART = 'INT'."<-
RECEIVER_list-SNDPRI = '1'."<-
APPEND receiver_list.
* General data
w_object_hd_change-objla = sy-langu.
w_object_hd_change-objnam = 'Object name'.
w_object_hd_change-objsns = 'P'.
* Mail subject
w_object_hd_change-objdes = 'Message subject'.
* Mail body
APPEND 'Message content' TO message_content.
* Attachment
CALL FUNCTION 'SAVE_LIST'
EXPORTING
list_index = '0'
TABLES
listobject = listobject.
CALL FUNCTION 'TABLE_COMPRESS'
IMPORTING
compressed_size = compressed_size
TABLES
in = listobject
out = compressed_attachment.
DESCRIBE TABLE compressed_attachment.
CLEAR packing_list.
packing_list-transf_bin = 'X'.
packing_list-head_start = 0.
packing_list-head_num = 0.
packing_list-body_start = 1.
packing_list-body_num = sy-tfill.
packing_list-objtp = 'ALI'.
packing_list-objnam = 'Object name'.
packing_list-objdes = 'Attachment description'.
packing_list-objlen = compressed_size.
APPEND packing_list.
CALL FUNCTION 'SO_OBJECT_SEND'
EXPORTING
object_hd_change = w_object_hd_change
object_type = 'RAW'
owner = sy-uname
TABLES
objcont = message_content
receivers = receiver_list
packing_list = packing_list
att_cont = compressed_attachment.
Settings for sending mail
Configuring SAP 4.6x Internet mail Gateway
SAP can be configured to send and receive emails from different sources.This section explains how to integrate SAPOffice with an external emailsystem. Your Internet email must be configured and running prior to this.Email from SAP is forwarded to the users external email system..
You can configure inbound and outbound forwarding. Outbound flow forwardsa SAP message (eg: update termination) via UNIX sendmail to the intended recepient. Inbound accepts a message from sendmail and places it in the users SAPOffice inbox. Many companies prefer to configure outbound only.
Configuring outbound forwarding
SAP configuration
1. Create your RFC destination for outbound email using transaction SM59
RFC Destination : SAP_INTERNET_GATEWAY
Connection Type : T
Description : SAP internet mail gateway
Click on 'Explicit Host' if you wanton demand gateway dameon invocation.
Program : /sapmnt/SID/exe/mlunxsnd
Target Host : Enter hostname that runs your central instance.
Click 'Test Connection' and you should seea successfull message.
2. Shared Office Settings transaction SO16-> Send -> Settings or
directly via transaction SCOT- SAPconnect Administation
Nodes - Create
Node : IMAIL
Description : SAP internet mail gateway
RFC Destination : SAP_INTERNET_GATEWAY
Tick : Internet
Address Area : *
Tick : All formats
Dev. type : Choose an approciate Printer Device
Set further addresstype : N
Maximum waiting timefor repeat send attempt procedure : Blank or decide for yourself
Tick : Node is ready for use
Setting
- DefaultDomain : <your company domain>.com
- Conversionrule : require if your communication device only support one format.
e.g. if you email system only support the format RAW (ASCII text format)
Format To Format Ranking Function module
ALI RAW 1 SX_OBJECT_CONVERT_ALI_RAW (convert APAP List)
Referto note 171698 - SAPconnect: Formats, conversion, device type
UNIX configuration
1 .. cd /sapmnt/SID/exe
2 ..csh
..mlsomadm mailgw.ini
System Name [C11] :
Client [000] :
Username : MAILADM
Password : MAILADM
Language : E
Load Balancing :
Hostname : <hostname>
System number : <instance_number>
Gateway hostname: <central_instance_hostname>
Gateway Service : <instance number>
Use SAP Router :
Trace level :
Sendmail Command [/usr/lib/sendmail -i -f<SENDER_ADDRESS>]:
Codepage [ISO-8859-1] :
Trace Level (Outbound) [0] :
Update file sapmailsid.cfg? [Y]
Testing whether your configuration is successful
1. Logon to SAP
2. Execute transaction SO01
3. Write a message and send it to <your_internet_email_address>
4. If you don't see the mail in your internet mailbox, go back and review steps 1-12
Schedule the SAP Internet Mail Gateway Jobs to start every 5 minutes
1. Create
2. Position your cursor at INT
3. Click Schedule and supply the date and time
4. Click Schedule periodically and tick Minutes and type in 5
5. Click Create and you are done
6. Click Show Scheduling to check
Problems that you might encounter :-
If you have set up a node in SCOT and it tests out well but recieve the reply.
"Cannot process message in node, parameterscannot be converted".
Make sure the RFC connection is working, and that SapConnect has been installed on the Unix Server or the Microsoft Exchange Server. Originally, I had the same error, and found that nothing had been installed on Unixor Exchange, to support SapConnect.
In SCOT (View -> System Status), your mail remains at the Intransit column.
Check you sendmail.cf files (e.g.Sun Solaris /etc/mail/sendmail.cf). Try using the sendmail command to send a test file at the Unix level. You must be able to send mail at theUnix level before you can send mail at the SAP level.
http://help.sap.com/saphelp_nw04/helpdata/en/cf/700b405bacdd5fe10000000a155106/content.htm
http://www.tamboly.com/SAPEmailConfiguration.html
Check my previous links
Mail Send
sending mails from abap program
Mail Sending to external email id's
settings needed for sending emails
Regards
Pavan

Send mail from my oracle database

I want to send mail from my oracle database.
I have followed the steps below:
1> Run utlmail.sql & prvtmail.plb
2>set smtp_out_server parameter
3>To send mail, execute utl_mail.send(sender=>'',recipients=>'',message=>'ABC');
My concept is to provide smtp/mail server ip & port in smtp_out_server parameter's value.
But One person said that oracle database server can make itself as a smtp server.So that we can assign database server ip & port in smtp_out_server parameter's value.We have to just on the smtp service in oracle database itself.There is no requirement of smtp/mail server ip & port.Is it true?How can we do that?
In google to Add an SMTP Service,the document said in the 1st line that on the Services tab on the left, select a Process tree node (for example, the default Oracle Enterprise Gateway).
I am sorry to say that I did not find that.Anyone can help me please?
Please reply anyone.

979620 wrote:
But One person said that oracle database server can make itself as a smtp server.So that we can assign database server ip & port in smtp_out_server parameter's value.We have to just on the smtp service in oracle database itself.There is no requirement of smtp/mail server ip & port.Is it true?How can we do that?Not true - I cannot recall ever seeing a native service in the Oracle database that acts as a SMTP server.
PL/SQL code can only create and use tcp client sockets via UTL_TCP. A tcp server socket is needed for a SMTP server.
The Oracle database also does not listen and accept incoming client tcp connections - the Oracle Listener does that (separate process/layer).
The Oracle database instance registers the services it has available with the Listener. There are 3 basic type of services that the instance will register:
- dedicated services (supporting Oracle client connections)
- dispatchers for shared services (supporting Oracle client connections)
- http/ftp services (supporting XMLDB WebDav, WebService and EPG servlets access for web based clients)
There is no support for a SMTP service.
You can install SMTP server s/w on the same platform as the Oracle server s/w. You may even (via Oracle Collaboration services I think) use the Oracle database for mail drops and mail boxes (storage). But I have not yet seen an actual SMTP server running as PL/SQL or Java code inside a database instance as a database server process.

Sending mail from non-BT accounts

I have email accounts with Apple (mobileMe), my own domain (hosted by Verio) and another of my own domains (hosted by Network Solutions) - as well as the BTinternet.com email account.
Until today, all four accounts were set up on my email client (Apple Mail) to use their own respective SMTP servers for outgoing mail, and all four have worked fine in this way for literally years.
This morning, I started getting error messages trying to send mail from the domain hosted by Verio ("cannot send message using the server [my own domain's SMTP server]").
In the end, I followed the steps outlined in a thread on this forum to "add" the account to BTYahoo, verify it, and change the email client settings to use BT's SMTP server. So now it works fine.
What I don't get is why I had to change this one account, when the other non-BT accounts (Apple and NS SMTP servers) continue to work fine as they are (ie using their own server details for outgoing mail).
Anyone know the answer? Obviously it works, so there's no problem (apart from wasting 2 hours this morning trying to figure out what the **bleep** had gone wrong), just curious as to BT's logic here.
Solved!
Go to Solution.

gregch wrote:
I have email accounts with Apple (mobileMe), my own domain (hosted by Verio) and another of my own domains (hosted by Network Solutions) - as well as the BTinternet.com email account.
Until today, all four accounts were set up on my email client (Apple Mail) to use their own respective SMTP servers for outgoing mail, and all four have worked fine in this way for literally years.
This morning, I started getting error messages trying to send mail from the domain hosted by Verio ("cannot send message using the server [my own domain's SMTP server]").
In the end, I followed the steps outlined in a thread on this forum to "add" the account to BTYahoo, verify it, and change the email client settings to use BT's SMTP server. So now it works fine.
What I don't get is why I had to change this one account, when the other non-BT accounts (Apple and NS SMTP servers) continue to work fine as they are (ie using their own server details for outgoing mail).
Anyone know the answer? Obviously it works, so there's no problem (apart from wasting 2 hours this morning trying to figure out what the **bleep** had gone wrong), just curious as to BT's logic here.
Hi Gregch.
To be honest, the problem seems to be at the destination smtp service end and nothing to do with BT. You've not really supplied any details of the error message - is there anything else in the received message ?
You've assumed that it's a BT fault, rather than perhaps investigating the possible error at Verio. As the other accounts work as exists, it really does point at Verio (or indeed something local, perhaps a security package interferring etc).
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Will not send mail from new account

(I don't see a category for "mail" program on the discussions.)
I have a new account, but cannot get it to send mail from it. I get the message to try a different server, but no server works.
Thanks

Hi Mimi,
I reported your topic to have it moved to the Mac OS X v10.3 & earlier > Mail & Address Book forum.
It should be moved shortly.
In the meantime, it would help if you could post back with which OS version you are using (ie. OSX 10.3.9 ?) and who your ISP is (Internet Service Provider).
littleshoulders

Cant send mail from i phone 3s, with a tiscali account

I can no longer send mail from my tiscali mail account on my i phone 3s, or my ipad without going through web mail account. please can anyone advise

Isn't mail.virgin.net the name of the Incoming Server -- the incoming server, which you say is working is set up at Mail Preferences/Accounts/Account Information as to name of the server, Username, and password, along with entries in Mail Preferences/Accounts/Advanced for Port select for the Incoming.
However, if that is working for you, you must have it correct. For the Outgoing server, isn't the proper name for Virgin services smtp.virgin.net? In Mail Preferences/Accounts/Account Information, click on the arrows beside the name of the SMTP, and choose Edit Server List. Remove all, or all but one of any references to the smtp.virgin.net. Enter anew, or with the remaining server, click on the Advanced Tab there, and choose Use Custom Ports. Then enter the Custom Port to be Port 25, and set the Authentication to None, and have no entries in Username or Password. This is consistent with those specs I can online saying the SMTP does not require Authentication.
Also click Use this server only. Now if the smtp.virgin.net server is online, it should work.
Ernie

TS3276 Anyone having problems sending mail from Os X10.7.2?

Anyone having problems sending mail from Os X10.7.2?
i have Mac book pro, I mac Desk top and i pad:All can receive mail but not send. I have checked and re checked set up etc No luck
Thx

Hi Ernie,
Sorry I don't understand the first question :{
Connection Doctor says everything is connected. i can send mail from the server's own web site ,just not from the Apple Mail program.
The problem did begin when I was travelling from one hotel to another.
Any ideas?
Susan

Send mail from service desk.

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