Send report output to SPOOL only, but do not print
It looks like I'm almost there, just one more issue to solve We had a report with ALV output to the screen. The customer requested that we make this report available to run in batch, with its output sent to the spool.
What I've done now is create a wrapper program that calls GET_PRINT_PARAMETERS with parameters to suppress the dialog and retain the spool job (release parameter is empty) after completion.
When the 'valid' flag is x'ed, submits the original report like this:
SUBMIT zcheck_nsn_hers TO SAP-SPOOL
SPOOL PARAMETERS print_parameters
ARCHIVE PARAMETERS archi_parameters
WITHOUT SPOOL DYNPRO.
However when I execute the wrapper report, I still get a popup to print the job. Afterwards, the spool request remains and can be viewed (perfect!). Now all I want to do is make sure that SAP does not try to print it immediately.
Is that something that I can control from the program, or could this be in the settings for the spool (i.e. automatically print when a job arrives)?
Thanks in advance!
Hi,
In FM GET_PRINT_PARAMETERS pass space to IMMEDIATELY
CALL FUNCTION 'GET_PRINT_PARAMETERS'
EXPORTING
destination = 'Dest'
list_name = 'name'
immediately = ' '
no_dialog = 'X'
IMPORTING
out_parameters = print_parameters
valid = valid_flag.
Regards,
Srini.
Similar Messages
-
Hi,
i developed one report.My Requirement is i have to send that report output to spool and aswell as i have to display the output in the output screen.At present i am using GET_PRINT_PARAMETERS function module.
Regards,
Kiran Kumar.G.AHi
FORM GET_PRINTER_PARAMETERS .
CALL FUNCTION 'GET_PRINT_PARAMETERS'
EXPORTING
DESTINATION = GV_SPLD
COPIES = 1
LIST_NAME = 'TEST'
LIST_TEXT = 'Test NEW-PAGE PRINT ON'
IMMEDIATELY = ' '
RELEASE = ' '
NEW_LIST_ID = 'X'
EXPIRATION = DAYS
LINE_SIZE = 255
LINE_COUNT = 65
LAYOUT = 'Y_PAPER'
SAP_COVER_PAGE = 'X'
RECEIVER = 'SAP*'
DEPARTMENT = 'System'
SAP_OBJECT = 'RS'
AR_OBJECT = 'TEST'
ARCHIVE_ID = 'XX'
ARCHIVE_INFO = 'III'
ARCHIVE_TEXT = 'Description'
NO_DIALOG = 'X'
IMPORTING
OUT_PARAMETERS = PARAMS
OUT_ARCHIVE_PARAMETERS = ARPARAMS
VALID = VALID.
NEW-PAGE PRINT ON
NEW-SECTION
PARAMETERS PARAMS
ARCHIVE PARAMETERS ARPARAMS
NO DIALOG.
LOOP AT GT_FINAL_ABAP_TABLE INTO GS_FINAL_ABAP_TABLE.
*To print each ABAP spool in new page
IF GS_FINAL_ABAP_TABLE = 'NEW-PAGE'.
NEW-PAGE.
ENDIF.
IF GS_FINAL_ABAP_TABLE <> 'NEW-PAGE'.
WRITE / GS_FINAL_ABAP_TABLE.
ENDIF.
ENDLOOP .
NEW-PAGE PRINT OFF .
SELECT RQIDENT
RQCLIENT
RQO1NAME
INTO TABLE GT_TSP01
FROM TSP01
WHERE RQOWNER = SY-UNAME
AND RQ2NAME = 'TEST' .
IF SY-SUBRC = 0 .
SORT GT_TSP01 BY RQIDENT DESCENDING.
READ TABLE GT_TSP01 INTO GS_TSP01 INDEX 1.
FREE GT_TSP01.
ENDIF
Reward if useful
narendra -
Need to send report output to spool
HI,
I dont need to run the report in background.....But i need to get the output in spool ... is there any function module.....give me some sample coding....
rgds
SaravanaThe easiest way of printing a list while creating it, is for the user to choose Execute + print on the report's selection screen. The user can choose between displaying the list on the screen (choosing Execute) or printing it directly without displaying it (choosing Execute + print).
use this function module SET_PRINT_PARAMETERS' to send a report directly to spool.
sample program.
REPORT SAPMZTST NO STANDARD PAGE HEADING LINE-COUNT 0(2).
PARAMETERS P TYPE I.
INITIALIZATION.
CALL FUNCTION 'SET_PRINT_PARAMETERS'
EXPORTING
ARCHIVE_MODE = '3'
COPIES = '5'
DEPARTMENT = 'BASIS'
DESTINATION = 'LT50'
EXPIRATION = ' '
IMMEDIATELY = 'X'
LAYOUT = 'X_65_132'
LINE_COUNT = 54
LINE_SIZE = 20
LIST_NAME = 'Test'
LIST_TEXT = 'Test for User''s Guide'
NEW_LIST_ID = 'X'
RECEIVER = 'KELLERH'
RELEASE = ' '
SAP_COVER_PAGE = 'X'.
START-OF-SELECTION.
DO P TIMES.
WRITE / SY-INDEX.
ENDDO.
TOP-OF-PAGE.
WRITE: 'Page', SY-PAGNO.
ULINE.
END-OF-PAGE.
ULINE.
WRITE: 'End of', SY-PAGNO.[/code]
or
Printing Lists
You can send a list from a called program directly to the spool system instead of displaying it on the screen. To do this, use the TO SAP-SPOOL addition in the SUBMIT statement:
SUBMIT... TO SAP-SPOOL print-parameters.
follow this link for more information.
http://help.sap.com/saphelp_nw2004s/helpdata/en/9f/dba54635c111d1829f0000e829fbfe/content.htm -
Re: Sending report output in the body of Email (Not as an attachment)
Hi,
My requirement is to send the report output in body part of the mail itself. I am able to send the mail with the output as an attachment but requirement is it shoud be in the body part not as an attachment..
Thanks,
Anshuman.Hi Anshu,
Can you please let me know is the ERMS configured in your system or you are sending
the mail to the customer using Action Profiles. If you are sending the mail using a smartform
assigned to an Action profile then you can display that report internal table data or etc.. in
the smartform itself so that the output data will be available in the e-mail body itself.
Please let me know the way you are sending the e-mail if the above ones are incorrect.
Thanks
Arun -
Very urjent how to send report output in mail
hi experts,
how to send report output in mail which function module should i use wht parameters should i pass.
thanks in addavnce,
points to be awarded.CALL FUNCTION 'GET_PRINT_PARAMETERS'
EXPORTING
destination = '026c'
copies = count
list_name = 'VATS_ASBUILT'
list_text = v_list
immediately = 'X'
release = 'X'
new_list_id = 'X'
expiration = days
line_size = 132
line_count = 65
layout = 'X_65_132'
* sap_cover_page = 'X'
* cover_page = 'X'
receiver = 'SAP*'
department = 'VATS'
no_dialog = 'X'
IMPORTING
out_parameters = params
valid = valid.
SUBMIT zppr_vats_asbuilt WITH p_aufnr EQ v_aufnr
TO SAP-SPOOL WITHOUT SPOOL DYNPRO
SPOOL PARAMETERS params
AND RETURN.
SELECT SINGLE rqident FROM tsp01 INTO l_spoolno
WHERE rqtitle = v_list .
* convert report to PDF format
CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = l_spoolno
no_dialog = 'X'
TABLES
pdf = l_ipdf
EXCEPTIONS
err_no_abap_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_destdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
OTHERS = 12.
IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
* WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
EXIT .
ENDIF.
Now comes the part to send the mail
try.
* -------- create persistent send request ------------------------
send_request = cl_bcs=>create_persistent( ).
clear document.
* -------- create and set document with attachment ---------------
* create document from internal table with text
document = cl_document_bcs=>create_document(
i_type = 'RAW'
i_text = text
i_length = '12'
i_subject = '' ).
*changing the content of the attachment
binary_content[] = l_iobjbin[].
*change the name of the PDF attachment
concatenate 'Build ID' s_buildid_i 'Rev' v_buildid_rev
into i_att_sub separated by space.
* add attachment to document
call method document->add_attachment
exporting
i_attachment_type = 'PDF'
i_attachment_subject = i_att_sub
i_att_content_hex = binary_content.
*setting the option to send an e-mail more than 50 characters
call method send_request->set_message_subject
exporting
ip_subject = t_sub.
* add document to send request
call method send_request->set_document
exporting
i_document = document.
* --------- set sender -------------------------------------------
* note: this is necessary only if you want to set the sender
* different from actual user (SY-UNAME). Otherwise sender is
* set automatically with actual user.
sender = cl_sapuser_bcs=>create( 'VATSUPPORT' ).
call method send_request->set_sender
exporting
i_sender = sender.
*Send the list based on receivers list obtained
loop at l_ireclist.
AD_SMTPADR = l_ireclist-receiver.
* --------- add recipient (e-mail address) -----------------------
* create recipient - please replace e-mail address !!!
recipient = cl_cam_address_bcs=>create_internet_address(
AD_SMTPADR ).
* add recipient with its respective attributes to send request
call method send_request->add_recipient
exporting
i_recipient = recipient
i_express = 'X'.
ENDLOOP.
call method send_request->set_status_attributes
exporting
i_requested_status = 'E'
i_status_mail = 'E'.
* To send the mail immediately
call method send_request->set_send_immediately( 'X' ).
* ---------- send document ---------------------------------------
call method send_request->send( ).
commit work. -
Submitting Report output to spool
Hi All,
We have problem while submitting reort output to spool.Have tried using FM'Get_print_parameters and submitting the report using stmt
SUBMIT REP TO SAP-SPOOL AND RETURN.We have to submit report output to spool
But its going to infinite loop.Any help is utmost regarded as this is very urgent.
Thanks and Regards,
Raj.Hi,
See this sample code it might help u.
http://sap.ionelburlacu.ro/abap/sap2/Save_Report_Output_to_a_PDF_File.html
Save Report Output to a PDF File
This report takes another report as input, and captures the output of that report. The output is then converted to PDF and saved to a local file. This shows how to use some of the PDF function modules, as well as an easy way to create PDF files.
One thing I am not thrilled about is how the spool number is retrieved. If anyone has any better method, please let me know! Until I actually have a production use for a program like this, I will not try to find a better way.
Source Code Listing
report zabap_2_pdf.
*-- Enhancements: only allow to be run with variant. Then called
*-- program will be transparent to users
*-- TABLES
tables:
tsp01.
*-- STRUCTURES
data:
mstr_print_parms like pri_params,
mc_valid(1) type c,
mi_bytecount type i,
mi_length type i,
mi_rqident like tsp01-rqident.
*-- INTERNAL TABLES
data:
mtab_pdf like tline occurs 0 with header line,
mc_filename like rlgrap-filename.
*-- SELECTION SCREEN
parameters:
p_repid like sy-repid, " Report to execute
p_linsz like sy-linsz default 132, " Line size
p_paart like sy-paart default 'X_65_132'. " Paper Format
start-of-selection.
concatenate 'c:'
p_repid
'.pdf'
into mc_filename.
*-- Setup the Print Parmaters
call function <b>'GET_PRINT_PARAMETERS'</b>
exporting
authority= space
copies = '1'
cover_page = space
data_set = space
department = space
destination = space
expiration = '1'
immediately = space
in_archive_parameters = space
in_parameters = space
layout = space
mode = space
new_list_id = 'X'
no_dialog= 'X'
user = sy-uname
importing
out_parameters = mstr_print_parms
valid = mc_valid
exceptions
archive_info_not_found = 1
invalid_print_params = 2
invalid_archive_params = 3
others = 4.
*-- Make sure that a printer destination has been set up
*-- If this is not done the PDF function module ABENDS
if mstr_print_parms-pdest = space.
mstr_print_parms-pdest = 'LOCL'.
endif.
*-- Explicitly set line width, and output format so that
*-- the PDF conversion comes out OK
mstr_print_parms-linsz = p_linsz.
mstr_print_parms-paart = p_paart.
<b> submit (p_repid) to sap-spool without spool dynpro
spool parameters mstr_print_parms
via selection-screen
and return.</b>*-- Find out what the spool number is that was just created
perform get_spool_number using sy-repid
sy-uname
changing mi_rqident.
*-- Convert Spool to PDF
call function 'CONVERT_ABAPSPOOLJOB_2_PDF'
exporting
src_spoolid= mi_rqident
no_dialog = space
dst_device = mstr_print_parms-pdest
importing
pdf_bytecount = mi_bytecount
tables
pdf = mtab_pdf
exceptions
err_no_abap_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_destdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
others = 12.
call function 'DOWNLOAD'
exporting
bin_filesize = mi_bytecount
filename = mc_filename
filetype = 'BIN'
importing
act_filename = mc_filename
tables
data_tab = mtab_pdf.
* FORM get_spool_number *
* Get the most recent spool created by user/report *
* --> F_REPID *
* --> F_UNAME *
* --> F_RQIDENT *
form get_spool_number using f_repid
f_uname
changing f_rqident.
data:
lc_rq2name like tsp01-rq2name.
concatenate f_repid+0(8)
f_uname+0(3)
into lc_rq2name separated by '_'.
select * from tsp01 where rq2name = lc_rq2name
order by rqcretime descending.
f_rqident = tsp01-rqident.
exit.
endselect.
if sy-subrc ne 0.
clear f_rqident.
endif.
endform." get_spool_number
Hope this helps u.
Also refer
Re: PDF Output
PDF Output
Message was edited by: Judith Jessie Selvi -
Error when sending report output to printer from Forms 10g
Hi,
I have a simple report that I am running from a form using run_report_object built-in. I can successfully send the report output to a file but when I send the report output to a printer my report is
terminated with report status of 'TERMINATED_WITH_ERROR'. I am using the default forms service and reports server that comes with the forms builder. How do I specify the reports server to user my default network printer ?Following is the code that runs my report.
Thanks,
Anna
PROCEDURE SEND_TO_PRINTER IS
repid REPORT_OBJECT;
v_rep VARCHAR2(100);
rep_status VARCHAR2(50);
rep_server system_variables.reports_server%type;
alldone exception;
BEGIN
select reports_server
into rep_server
from system_variables;
if rep_server is null then
msg_alert('Error getting the reports server name', 'I', FALSE);
raise alldone;
end if;
:ctrl.run_report_errors := 'N';
repid := find_report_object('REP_OBJ1');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_SERVER,rep_server);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_EXECUTION_MODE,BATCH);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_COMM_MODE,SYNCHRONOUS);
IF :ctrl.rg_print = 'P' THEN
--Send the output to printer.
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,PRINTER);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'dflt');
ELSIF :ctrl.rg_print = 'R' THEN
--Rich Text Format
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,FILE);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'rtf');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESNAME,:ctrl.filename);
END IF;
v_rep := RUN_REPORT_OBJECT(repid);
rep_status := REPORT_OBJECT_STATUS(v_rep);
WHILE rep_status in ('RUNNING','OPENING_REPORT','ENQUEUED')
LOOP
rep_status := report_object_status(v_rep);
END LOOP;
IF rep_status = 'FINISHED' THEN
null;
ELSE
:ctrl.run_report_errors := 'Y';
msg_alert('Error when running report.' || rep_status, 'I', FALSE);
END IF;
EXCEPTION
when no_data_found then
msg_alert('Error getting the reports server name', 'I', FALSE);
when alldone then
null;
END;If you use Windows the user that runs the reports server is usually LocalSystem. Check this in the Windows Services panel.
LocalSystem has no printer access. To be able to print, you have to use a real domain user that has access to the printer. So, change the Log on properties in the Services panel. -
How to maintain the report output in Spool
Hi All,
I have a requirement to display a normal report and also send the same report output to spool simultaneously while executing in foreground. How can this be done? Any kind of help is welcome.
Regards,
BansiHi,
try creating your own spool request.
Sample
FORM maak_aparte_spool .
DATA: l_layout LIKE tsp01-rqpaper,
l_doctype LIKE tsp01-rqdoctype,
l_name TYPE tsp01-rq0name,
l_length TYPE i,
l_pri_params TYPE pri_params,
l_spool_handle TYPE sy-tabix,
lv_lines TYPE i,
l_line_length TYPE i.
l_doctype = 'LIST'.
l_layout = 'X_PAPER'.
l_name = l_pri_params-plist.
** Open Spool
CALL FUNCTION 'RSPO_SR_OPEN'
EXPORTING
dest = 'PDUM'
layout = l_layout
name = l_name
immediate_print = l_pri_params-primm
titleline = 'this'
receiver = l_pri_params-prrec
division = l_pri_params-prabt
authority = l_pri_params-prber
doctype = l_doctype
IMPORTING
handle = l_spool_handle
spoolid = gv_spool_nr
EXCEPTIONS
device_missing = 1
name_twice = 2
no_such_device = 3
operation_failed = 4
OTHERS = 5.
** Schrijven naar spool
LOOP AT gt_spool INTO gs_spool.
lv_lines = lv_lines + 1.
l_line_length = 255.
CALL FUNCTION 'RSPO_SR_WRITE'
EXPORTING
handle = l_spool_handle
text = gs_spool
length = l_line_length.
IF lv_lines EQ '65'.
CALL FUNCTION 'RSPO_SR_PAGE_BREAK'
EXPORTING
handle = l_spool_handle
EXCEPTIONS
handle_not_valid = 1
operation_failed = 2
OTHERS = 3.
CLEAR: lv_lines.
ENDIF.
ENDLOOP.
* Zorg ervoor dat er op het einde zoiezo een page break zit
* dit ivm met het openen van de PDF
CALL FUNCTION 'RSPO_SR_PAGE_BREAK'
EXPORTING
handle = l_spool_handle
EXCEPTIONS
handle_not_valid = 1
operation_failed = 2
OTHERS = 3.
** Spool sl
CALL FUNCTION 'RSPO_SR_CLOSE'
EXPORTING
handle = l_spool_handle.
ENDFORM. " MAAK_APARTE_SPOOL
Best regards,
John -
Report output to spool...
i am running a report in background and the report is having some write statements which automatically comes into the spool.
now the question is when this write statements come into the spool as a output, the page display is not coming as it usually comes in the normal report output. i mean my display is not correct. the fields are not aligned and also the half of one line is coming at the 2nd line as it is not coming fully at the first line only.
please suggust can i set the display parameters in my report alone..
regards
jaiHi jai,
See your Page in the Spool, normally, this will be <b>DINA4</b>, so it will show uptho the lenght of the paper then it will goto the next line.
try this one, click the Display of the spool page then press Goto --> List Display ..
Regards
Sudheer -
Need help reg. Conversion of report output into spool
Hi Experts,
I need to convert the report output into spool while report is executed in foreground not in background. Please let me know your inputs.
Thanks
GopalSUBMIT... TO SAP-SPOOL AND RETURN : Prints output of a report that you call with the SUBMIT keyword. As with NEW-PAGE PRINT ON, the list is printed during its generation, so that both PRINT-CONTROL and FORMAT keywords take effect. Also, SUBMIT... TO SAP-SPOOL AND RETURN allows the programmer to set the format and other printing parameters. As with NEW-PAGE PRINT ON, you can set printing and archiving parameters with the GET_PRINT_PARAMETERS function module.
CONVERT_ABAPSPOOLJOB_2_PDF convert abap spool output to PDF -
Samba cups and windows 8: printer spools but will not print.
Hello,
I have samba and cups setup. I have been trying to connect to my windows printer. Here is my setup
Arch linux linux-3.12.1-3
samba-4.1.2-1
cups-1.7.0-2
Windows 8.1
no firewalls
Samba config
[global]
security = user
#passdb backend = tdbsam
#username map = /etc/samba/smbusers
workgroup = Bobshouse
encrypt passwords = yes
wins support = yes
log level = 1
max log size = 1000
read only = no
#disable netbios = yes
printing = cups
printcap = cups
[homes]
browsable = no
map archive = yes
[Shared]
browsable = yes
read only = yes
path = /home/bob/Share
for cups some things I have tried are
lpd://hostname/printer
smb://username:password@hostname/printer_name
I can see the printer with smbclient
So the printer spools, but will not print. the paper does not move I just hear the printer. Also when I watch the print queues in windows and linux. Cups shows that it sent the document, but when I watch the windows queue it shows the document, but the size of the document stays at 32 kb out of 1.8 mb and says printing. I hope this makes sense. I am just trying to keep things very simple at this point. I just want to understand what the problem is and build on it.Please provide the following relevant information so someone can help including:
Printer Model - done
Complete and Detailed Problem Description -
Operating System of computer (including service pack revision) - done
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns?
If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking? –
Power off printer and router. Power on router and wait 3 mins, power on printer. Does it connect to the router now? Do you have a valid IP address? -
HT5372 i have tried sending message to lock my iPhone but it not working
i have tried sending message to lock my iPhone but it not working. what should i do to be able to make this work well for me.
Have you lost the iPhone, or are you just testing this feature?
If the device is offline it will not be able to recieve the remote lock request.
There is not much you can do if this is the case. -
Wireless All-in One receives scan and ink level but does not print
My wireless printer was working fine, now it can scan and send scan to my computer, my computer receives ink levels in the utility. Now it will not print from Word or other programs that I was able to print. When I restart the computer with a document in the printer queue, when it gets to my desktop screen, it prints. But still will not print from Word unless I do the restart again. I have restarted the printer(which works with other computers in the house) and even deleted and reloaded the HP program. My computer receives but does not print. I even tried direct usb connection
Hi raavindra,
Welcome to the HP Forums.
I see that you are having some issues when attempting to do a scan or a copy.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
HP Photosmart c4450 prints and scans normal 8.5x11 fine, but will not print 4x6 laminate pictures. Using the printer completely unconnected from a pc or network, using a SSD memory card to print off. As the printer begins the print, the printer prints only about 3/4 of the image, and clips the rest leaving it blank. Within the options, you can see the whole picture on the LCD screen, and selecting the 4x6 print mode it still clips the picture.
Not sure exactly whats going on, the printer was doing this fine for about a year, and just randomly started to print with the image cut off at the beging and ending abruptly at the end only printing half-3/4's. Also using the same memory card, have not tried a different card though. Any ideas?As far as I know, you cannot scan or perform software-based copying over a Bluetooth connection. Printing is doable. Perhaps that is something that is in the pipe for developement.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
New Ink Cartridge but can not print out/copy any document.
I have HP Printer Deskjet 1050. I've just bought 1 x Original HP Ink Cartridge Colour Black No.61 that can be used as well for my HP Deskjet 1050 (because I could't get No.802 Black Cartridge). I have pulled out the empty one and pushed the new one in until I heard snap sound (I've followed as what is in the instruction poster). Before my old Ink was empty, I was able to print either black or colour. Now, after I've got new one pushed in, I couldn't print nothing, even the alignment page doesn't automatically print out after all cartridges are pushed in and cartridge door was closed. My Black Ink warning light is blinking all the time. I can scan to my computer/laptop but can not print it out or make copy from the printer. This printer is not compatible for my laptop with OS Windows 8.1 (64-bit), but I was able to use my printer for printing thru my laptop by using HP AiO Printer Remote. Please help?
Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
Let's start troubleshooting the print quality issues: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
Does this help, are you now able to print and make a copy? If yes, continue below:
Now, the software:
1. Unplug the USB if using a direct connection.
2. Remove the HP DJ 1010 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure all the DJ 1010 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your DJ 1010 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-117518-4&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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