Send reset security question to email, but I dont have email it.

I have accoutn, I want to enter giftcard to my account
but before,
view 2 question security.
my problem I not rember asnwer security question
so I send to my email, for reset security question.
but still not have in inbox.
my email is gmial, and aktive.
so?
help me

The security question reset link is sent to your rescue email address.  That would be different from your primary apple ID email adress.
If you don't remember what your rescue email address is, contact apple care at 800-694-7466, tell them you need to reset your security questions.

Similar Messages

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5622 I forget me security question answers and also i dont have a rescue mail to recover!!!???

    I forget me security question answers and also i dont have a rescue mail to recover!!!???
    Pleeeeaaaase help

    See Here... Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • HT5312 In itune I need to fill up the questions about card but i dont have credit card,what can i do?

    In itunes i need to fill up the questions about card but i dont have a credit card, what can i do about that?

    Hi Huyen1110,
    You can use the steps in this article to create an iTunes Store account that does not use a credit or debit card for payment -
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT5312 I can't get the option to send reset security questions to my email

    When I go to reset my security questions, it won't give me the option.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93698)

  • Reset Security Questions without email

    To purchase anything on my new iPhone, I have to verify my account by answering security questions which I made 5+ years ago without writing them down (big mistake). Anyway, after trying to reset the security questions, I found out that the recovery email for the questions strangely didn't belong to neither my parents or me. Is there anyway I can reset the questions with out the email or use another email registered with my Apple ID, change the recovery email, and/or verify my account with my new phone without the security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101147)

  • TS2446 send reset security questions

    How Can you reset the security questions if it does not provide the link on the bottom?

    Assuming that you aren't just copying and pasting the OP's post, then if you have a rescue email address (on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't then you will have to contact Support in your country to get them reset (these are user-to-user forums). Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 The link to reset security questions does not exist anywhere I have found...any know where I can get it?

    Does anyone know how I can reset apple id security questions? In support they show a link but that does not existing anywhere that I can find. I just got a new phone and cannot buy anything without answering the questions but I cannot seem to get the answers right.

    If you don't have the link then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I cant remember my iTunes security questions!! and i dont have a security email. what can i do?? please help

    I cant purchase anything, beacuase I need my security questions answer, I cant remember the answer to the questions and I dont have a security email.... I dont know what to do, i haved tried everything. please help

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I want to change my security answer but i dont have a rescue email

    Hello,
    I want to change my security questions and answers but i dont have a rescue email, my apple ID is [email protected] and my temporary support pin is: 1256
    Thank you and please help.

    Hi JALALdull,
    This is not something that we can help you with here on the forums -- you'll need to contact Apple support and let them know what is going on. Good luck!

  • HT5312 I am trying to reset security questions.  I have made sure i have 2nd email address.  I have verified email address.  I go to send reset for security questions and i am not getting email back.

    I am trying to purchase songs.  I am ask 2 security questions.  I can't remember answers.  I hit the send reset, security questions.  I am not getting any response back.  I went in and added another email address and verified it hoping that this would work and i would get it sent to that address. Still nothing. 
    I have a $15 itunes card tied to this.  Any help is appreciated.

    Hi CDB,
    A second email address is not going to help you. You would have had to set up a Rescue email address prior to forgetting the security questions. At this point, you will need to contact iTunes Support to get them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    You may want to look into two-step verification to replace the use of Security Questions, once you get this resolved:
    http://support.apple.com/kb/ht5570
    Cheers,
    GB

  • HT1920 Email is not being sent for reset security questions?

    When I click send reset security questions to t********@gmail.com I do not recieve an email. I checked the spam and all other inboxes but still nothing. Anyone able to assist with this or have had a problem with it in the past.
    ~Thank You

    If you aren't receiving the email (you've tried clicking the reset link again ?) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I am trying to reset my security questions, however the reset security info to email address is not available to me

    I am trying to reset my security questions, however the send reset security info to email option is not available to me.
    Anyone know how I can fix this please.

    The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201303 How to reset Security question and awsers?

    Hi
    How to reset Security question and awsers?

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

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