Sender Address was invalid

I use a Microsoft Outlook Express Mail account through roadrunner @wi.rr.com
but I cant send mail from my phone...help please
Message was edited by: Wolcott96

Do you have a wi-fi network at home with RR being used for your internet connection via your wireless network?
If so, you should be able to send messages with your RR email account and SMTP server when connected to the internet with RR. Most ISPs - including AT&T with their cellular network, block the use of SMTP servers that are outside of their network or that isn't provided by the ISP being used for your internet connection unless the SMTP server is authenticated.
A Time Warner/RoadRunner email account does not have an authenticated SMTP server.
Did you manually create your RR email account with the iPhone's mail client, or did you transfer the email account settings from your computer to your iPhone via the iTunes sync process - which is selected under the Info tab for your iPhone sync preferences with iTunes?

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