Sending alerts from grid control to tivoli tec

Hi Guys
We are working on a requirement where we want to integrate grid control 11g with Tivoli Tec which in turn is connected to our helpdesk ticketing and monitoring system.
Has anyone done this before? Any note, doc will be helpful.
Thankyou

Hi
First. You must to understatn that each metric had a interval time for each recopilation. Check your database target --> Metrics and Policy issues --> Invalid objects by schema or Total invalid objects count
These metrics have a interval of 24 hours (this is my situation) Check your situation and change the interval. After these you see that the information change in your OMS.
For see the clean button
Open your Grid Control Console
Go to Alerts --> Warning
Select database and press go
You will see that the Clean button appear and checkbox for each warning alert that its possible manual clean you will see the checkbox to activate
The Critical Alerts can't clean manualy. The GC clean the alert when the situation change.
You can see the evolution in the metric values it you select the alert

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