Sending an iPod back to Apple?

So I've been thinking about sending my iPod touch 4th generation (on iOS 4.2.1) back to Apple. The sound has some sort of problem--more specifically, the earphone port. When I play a song, it plays only through the speakers, even when a headset is connected. I've determined it isn't the fault of a specific headset, because I have tried several without any success. I've also tried these same headsets on a friend's iPod shuffle and they've all worked. So sending it back for this reason would be viable, right?
However, the screen on my iPod is cracked. In "request online service" Apple states that they can send my device back if they decide that the condition does not match what has been described in the online form. Not only am I only allowed to specify one fault, but the fact that the screen is cracked doesn't seem to be a valid reason, as it does not fall under any of the categories in the dropdowns. So here I'm having a dilemna. I'm not sure whether or not I should send it, if it's only going to get rejected.
Any insight would be helpful
(P.S., if I were to send it back, what should I include? Is only the device required? Or should I also send back my Apple earphones and the USB wire?)

The cracked screen shows abuse and voids the entire warranty even for the headphone jack. Apple will replace your iPod with a refurbished one for:
Apple - Support - iPod - Repair pricing

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Check this support document for SIM issues http://support.apple.com/kb/TS4148. No one here is Apple, we are users like you. We can only recommend you try Apple again, unless you are close to an Apple store and can make an appointment to go in there.

I Need Help with Sending My Ipod Back!

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If you have used your iPod with other headphones and it still won't work then you would need the whole iPod replaced.
So...
1) Repair whole unit
2) For select an issue, click Sound Quality
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Sending an iPod back....

Ok i was just wondering when u send an ipod back for repair. Do u send everything u got or do u just send the ipod it self back?
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Just the ipod. They only send you back the ipod so...

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When you received the iPod back from Apple did you have to set the iPod up?
If Apple exchanged your iPod, the one you received is like new, not yet setup
If they just returned your iPod, it was like it was when you sent it to Apple.

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I want to send my iPod in, I did it once but i forgot how to do it. I've been trying to fix my iPod but nothing is working, so I was going to send it in and see what they could do. If you know how to send in your iPod please let me know! thankss!

You can arrange online service here.
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I am so sorry of this question doesn't belong to this category, but I can't find the right place to post it, and I can't find the solution anywhere...
My dad purchased an iPhone 5s for me. Apparently UPS "tried" 3 times to delivery it (we have only records from only one). Anyway, now the phone is on it's way back to Apple. My question is:
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It has been my experience because of the value of Apple products, it is a good idea to indicate to the Apple order desk when you buy a product, that you won't necessarily be at home when the product is delivered, and ask that the shipper give you their pickup location and hold your package at the pickup location. Alternatively, you could put a note on your door to leave a door tag if you are expecting the package to ask the shipper to leave the pickup location. More often than not, shippers won't deliver it without a signature.
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The thing im supposted to put back on the box that
has the adress and such ripped while i was trying to
put it on. Its due back on the 29th. Anyway i can
print a new one or something? Its DHL btw
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http://www.apple.com/recycling/gift-card/
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Did anyone ever send Ipod back for a glass replacement

Did anyone ever send an IPod back to Apple for a broken glass?

Yes, but it isd not covered by the warraty. Apple will charge you the following for a refurbished one:
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Sending an iPod back to Apple?

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