Sending an MMS and recipient cant hear sound

Hi i have an iPhone 4s and i send a lot of MMS vids to my mum who owns a samsung galaxy . All was going well until i recently got a new 4S after issues with my old one and since then my mum can receive my vids but cant hear anything! We did some tests , if i send vid to my dads phone which is a Iphone 4 that was fine, my husband who also owns a 4S sent a vid to my mum who owns the galaxy and it went through fine so we come to the conclusion it was my brand new week old phone thats causing it to somehow lose sound when it was sent from my phone! Has anyone had this issue? Does anyone know how i can fix it? My parents live across the country and i send alot of vids of there only grandchild to them and as my dad works away alot i generally only send vids to mum so its important i fix this problem asap.Thank u :-)

First try convering the basic:
Is FaceTime the only thing you can't hear? Is your friend blocking the mic with her finger?
Does it happen to all FaceTime calls (both ends)? Can you listen to other sounds (like the volume up and down sound) while FaceTiming? Is your volume all up? Is you output device correctly chosen?
There are a lot of simple variables to consider before saying it's a problem related to your Mac. Test it a little further and let us know.
JP

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