Sending dunning letter by mail

Hi Gurus,
I want to send dunning letter to customer by his mail.
Is there any tip with using customizing?
how can I do this?
need help
thanks
simo

I know This FM, should I add it to FI_PRINT_DUNNING_NOTICE copy program?

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Send Dunning Letter to Customer thorugh Email ID

Hi anybody,
Please explain to me how to send dunning letters into customer using Customers Mail IDs . My users asked to me once do Dunning letter F150 all customers dunning letter send corresponding customer mail address.
How do I setup in SAP send mail to customer. Please explain steps of send mail to customer.
I will appreciate goods answers to me.
Thanks
Regards,
S.Muthu

Sending dunning letters by email
Hope this thread is useful.
Regards,
Ravi

Send Dunning letter (TCODE F150) by email

Dear Friends,
I need to send a dunning letter(which is generating from tcode F150) through email to all the customers.I did BTE for event 00001040.function module is SAMPLE_PROCESS_00001040. I copies above FM and rename as Z_RSAMPLE_PROCESS_00001040. I just add a break point statement and ran a F150 tcode. But it will not stoped at the breakpoint.
I did FIBF settings also to register the modifications.
Thanks
Rasika

How can i replace existinf FM with ZFM.
What i did was i copied the existing FM to ZFM and activated it.
After that i went FIBF Settings.....> Products.....>Customer and created a new Z product .
*Again i took FIBF Settings.....>P/S Module......>of a Customer and add my ZFM to slected(00001040) event.
After that i ran the F150 but break point did not apper.

Unable to send Dunning Letter via email

Hi,
    Can anyone tell me, what are the settings needed to enable the Email functionality for Dunning.
    I checked the F150 Transaction but there's nothing on it that says...the Dunning Info can be emailed.
    The requirement is, the Dunning output should be a SMARTFORM.
    I checked the FM : PRINT_DUNNING_NOTICE_SF and it does have the functionality to email the document.
    I dont know, how can this be triggered from F150.
    Please help me out on this...
Thanks
Samarjit

You Need to implement Event 775 on transaction FQEVENTS.
Sample Code...
Get E-Mail address.
DATA: W_SMTP_ADDR LIKE ADR6-SMTP_ADDR.
CLEAR W_SMTP_ADDR.
SELECT SINGLE SMTP_ADDR FROM ADR6 INTO (W_SMTP_ADDR)
         WHERE ADDRNUMBER = C_DFKKCOH-ADRNR.
CASE C_DFKKCOH-COTYP.                          " Correspondency Type
    WHEN '0003'.
      CASE C_DFKKCOH-FORMKEY.                    " CMU Form
        WHEN 'ZFMCA_DUNNING_STUD_1' OR
             'ZFMCA_DUNNING_STUD_2' OR
             'ZFMCA_DUNNING_STUD_3' OR
             'ZFMCA_DUNNING_EMPL_1' OR
             'ZFMCA_DUNNING_EMPL_2'.
          IF W_SMTP_ADDR IS INITIAL.
            C_DFKKCOH-SENDCONTROL = '0001'.      " Snail Mail
          ELSE.
            C_DFKKCOH-SENDCONTROL = '0002'.      " E-mail
          ENDIF.
       ENDCASE.
Now when you run the DUNNING process letters are E-mailed or printed, depending whether ADR6 E-mail address was found for the Business Partner.

Dunning letter F150 issue

Hi ,
I want to send dunning letter through F150 tcode.The customer wants both option email as well as print.I have done the coding for both.But the program takes only one option at a time. The client wants both the option that send mail as well as print.How to do this.
Thanks & Regards,
Anagha Deshmukh

Hi,
You can [Check this. Hope this might be helpful|Sending dunning letters by email;. And also [Check this thread.|Dunning letters Option - Print/email;.
Thanks,
Abhijit

Dunning letter through email

Hi,
I want to send dunning letter ( Tcode F150) through email.As per SAP note 328124, I copied OPEN_FI_PERFORM_00001040_P into z FM. Also add new entry for 00001040 event in FIBF tcode.But still when Iam running the Tcode F150, it shows print preview option.Email is not sent to the user. When I debug the program, it stops in std. FM ( i.e OPEN_FI_PERFORM_00001040_P ) not in Z FM that I have created. Please guide on this issue.
Thanks & Regards,
Anagha Deshmukh

Did you activate your product? FIBF -> Settings -> Products -> Customer (click the checkbox)

Dunning notice by mail

Hello Gurus,
We want to send dunning notice by mail to dunning receipient.
Can we use user exit-F150D001?
Pl.advise us.
Thanks in advance,
Ganesh Lokam.

Hello Mark,
Thanks for reply.
I have done set up for email output type to email server thru BASIS guy.
Also I have activated on BTE and assigned module FI_OPT_ARCHIVE_DUNNING_NOTICE.
Also Copied and changed this module and register module in Transaction FIBF via 'Settings -> Process function modules of a customer' for Event 00001040 with the application indicator (as a rule FI-FI, in table MHNK-APPLIK).
But as per your mail, you said print program has to be changed.
Can you tell me whether I am right and how and which print program to be changed?
Thanks in advance,
Regards,
Kedar Vaidya.

Dunning letter thro' e-mail

Hi,
Can somebody guide me how to send the dunning letter thro' e-mail to the customer on the day of dunning automatically?Is it possible?
Regards,
Sekar

Hi Sekar.........
It is possible only through customization.
You have to customize and create addon for that.....
Regards,
Rahul

Workflow error when sending Verification Letter request by mail

in ESS Portal, when trying to send the employment verification letter by mail I get a workflow error in ECC. Error occurs in workflow template WS01000045 (Employment and Salary Verification) task TS00408262 (PF: Find basic pay). The employee submitting the verification letter request is an active employee, has infotype 105 data in the system, and has basic pay data in the system.
workflow log (SWI1) shows the "Basic Pay" object available and when double clicking on the object, it brings me to PA20 where I can see the Basic Pay infotype with correct data.
Can someone help?
note: the employee is Canadian, in case this matters.
Tiberiu

Once you are satisfied that the origin is satisfactory it is best to select the option worded something like - always accept from this site.
In my experience it is always more reliable to use the SMTP server which matches your From name. The one exception is running your own SMTP server on a fixed IP.
Check that your Mail SMTP settings have the correct, name, password, security and port.

Hi there, i can't send letter using Mail on Mac with AOL mail.

Hey there, i can't send letter using Mail on Mac with AOL mail. But i can receive all letters.
Also using iCloud in Mail. What to do? Or maybe i can send letters only from iCloud/Me mail if i am using more than one mailbox in Mail?
Thanks

Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Dunning letter - email/pdf problem

I want to email a dunning letter to a customer.
I have executed a dunning run.
I go back to the Recommendation report for the dunning run - when I highlight the row under the customer name and click print preview I can see a preview of the dunning letter I want to email.
When I click the 'Email' button and click 'Yes' to attach an edited report I thought that would attach the letter to an email as a PDF? (I have send E-Mail via Microsoft Outlook' selected)
But when I check my Outlook sent box the email has been sent but there is no attachment of the dunning letter - it's just an empty email?
I tried again and examined the 'Send message' box that appears when I click the 'Email..' button.
The data tab shows the dunning run listed but the Attachments tab has nothing listed.
Should the file be listed here if it had correctly attached?
Incidentally when I click the PDF button this just brings up the same print preview instead of making a PDF of the letter - is this significant i.e is the PDF function not working hence the 'attach edited report' function also cannot work?
I'd be grateful for advice on emailing dunning letters correctly
Karen

Hi Andrew,
Check this Link
Re: Email Dunning Report to the BP
Re: Automatic Dunning By Email
Regards
Jambulingam.P

Dunning letter via email with invoice attachments

Hi Experts,
We have requirement where in dunning letter should be send to customer via email along with invoice attachments.
We have copied standard script F150_DUNN_02 to custom one as per requirements and configured it in SPRO. We are using BTE 1040 to fetch the customer email address and assign it to structure c_finaa-intad.
This serves the purpose partially. The email goes to customer with dunning letter as an attachment properly.
The question here is how to send additional invoice attachments in the same mail? For example, if dunning letter contains 3 line items, then email should have 4 attachments( 1 dunning letter and 3 invoices).
Is it possible by some config steps? or please suggest me suitable approach to solve the problem.
Appreciate your help.
Thanks
Swati

Hi Partha,
Here are the steps that you can follow :
1. Using following SPRO path assign the dunning form.
Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Dunning > Printout > Assign Dunning Forms
2. There is standard BTE (00001040) that is provided by SAP which is called when dunning is run. SAP has also provided sample function module SAMPLE_PROCESS_00001040 to indicate how to use the BTE. The FM imports I_KNA1 strutcure and pass back structure C_FINAA.
3. Copy the standard FM to custom Z-FM and using I_KNA1-ADRNR fetch customer email address. If email is maintained, set c_finaa-nacha = 'I' and c_finaa-intad - <email>.
4. You can also set the title of PDF file in email by setting c_itcpo-tdtitle as per requirement.
5. Goto transaction FIBF. Settings-> Process Modules-> of SAP Application
6. Add new entry with Process 00001040, application FI-FI and function module as custom FM created in step 3.
Above steps are enough if you want to send dunning email to customer. If there is a need to send invoices as an attachments along with email then there is a need to enhance the standard FM PRINT_DUNNING_NOTICE. I used following approach to achieve the purpose.
a. I created another custom FM to send invoices which I am calling from PRINT_DUNNING_NOTICE. For this, I am using implicit enhancement option to modify standard code. With this option, I am able to send 2 emails back-to-back one with dunning letter and other containing all invoice attachments with respect to dunning letter.
Let me know, if you need further guidance.
Regards,
Swati

Dunning letter (email) PDF attachment or body of email

Hi experts,
What is the industry practice for dunning letters when sent via email? Attach them as a pdf to the email, or add all the content of the dunning letter to the body of the email to make it easier for the customer to receive the message?
Thanks,
Mario

Hi Mario,
It all depends on the functionality that and payment option that are provided.
If the dunning letters contains and payment/remittance slip(through which customer can make payment in bank, outlet or post office) than the letter should go as PDF attached to mail with body saying that its the reminder for payment being missed,
But if the payment option is not like as described above than you can send the the letter in html body mail.
Regards

Sending 'Dunning Letters' via Email ? - -has anyone succeeded ??

Hi
Has anyone had any joy with sending Dunning letters via email at all
We can get it to work via FAX , but get the following error when trying to send via email
'connection error on node'
even tho, there is nothing wrong with the node at all
via SCOT , we have the default conversion as 'raw text to txt' which works with everthing else
If we change to 'raw text' to 'pdf' we actually get two PDF's - one is blank however
When viewed via SOST, you cannot open it straight up, you have to open an attachment
when we queried this with SAP, they say that dunning letters are set up to open as attachments
The function module is almost identical to that used by statements and remiitances, which works absolutely fine
I have posted this on a more technical forum as it is not an FI issue, it is a technical problem, which i hope someone has come across and able to resolve for us
Many thanks
Tony

Hi
Have you see SAP Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt? Please, check the steps that this note suggests. At a release 46B I did with the enhancement F150D001 (at ECC 5.0 it is too), and you have a demo coding in include LX150F01.
I hope this helps you
Regards
Eduardo
PD: I forgot, according your coding check what is the email address for the customer, if the customer doesn't have email, then the letter goes to the SPOOL order. Check it in the include ZX* or in the BTE.
Edited by: E_Hinojosa on Mar 1, 2012 5:22 PM

Sending Dunning letters by email

Hi colleagues,
I am trying to send a dunning letter by email selecting the letter I want to send in the dunning wizard and, although SBO ask me if I want attach the file, there is not any file attached when the mail is received.
Does anybody know if this is not possible or if is there something missing?
Regards,
Lelian Cestari

Hi Gordon,
Yes, I have tried sending invoices and there isn´t any problem. The email received has the file attached.
Rgds,
Lelian

Sending dunning letter by mail

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