Sending Dunning letters by email

Hi colleagues,
I am trying to send a dunning letter by email selecting the letter I want to send in the dunning wizard and, although SBO ask me if I want attach the file, there is not any file attached when the mail is received.
Does anybody know if this is not possible or if is there something missing?
Regards,
Lelian Cestari

Hi Gordon,
Yes, I have tried sending invoices and there isn´t any problem. The email received has the file attached.
Rgds,
Lelian

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Sending 'Dunning Letters' via Email ? - -has anyone succeeded ??

Hi
Has anyone had any joy with sending Dunning letters via email at all
We can get it to work via FAX , but get the following error when trying to send via email
'connection error on node'
even tho, there is nothing wrong with the node at all
via SCOT , we have the default conversion as 'raw text to txt' which works with everthing else
If we change to 'raw text' to 'pdf' we actually get two PDF's - one is blank however
When viewed via SOST, you cannot open it straight up, you have to open an attachment
when we queried this with SAP, they say that dunning letters are set up to open as attachments
The function module is almost identical to that used by statements and remiitances, which works absolutely fine
I have posted this on a more technical forum as it is not an FI issue, it is a technical problem, which i hope someone has come across and able to resolve for us
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Tony

Hi
Have you see SAP Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt? Please, check the steps that this note suggests. At a release 46B I did with the enhancement F150D001 (at ECC 5.0 it is too), and you have a demo coding in include LX150F01.
I hope this helps you
Regards
Eduardo
PD: I forgot, according your coding check what is the email address for the customer, if the customer doesn't have email, then the letter goes to the SPOOL order. Check it in the include ZX* or in the BTE.
Edited by: E_Hinojosa on Mar 1, 2012 5:22 PM

Unable to send Dunning Letter via email

Hi,
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    I checked the F150 Transaction but there's nothing on it that says...the Dunning Info can be emailed.
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DATA: W_SMTP_ADDR LIKE ADR6-SMTP_ADDR.
CLEAR W_SMTP_ADDR.
SELECT SINGLE SMTP_ADDR FROM ADR6 INTO (W_SMTP_ADDR)
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    WHEN '0003'.
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Can anyone send me the link or configuration steps for dunning notices by email.
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Hi,
Did you manage to get any idea how we can send dunning letteres via email.
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Curretly our dunning setteing in SPRO is according to Dunning letter send to the Printer.
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Sending dunning letters by email
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[email protected]

Tim
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I want to send dunning letter ( Tcode F150) through email.As per SAP note 328124, I copied OPEN_FI_PERFORM_00001040_P into z FM. Also add new entry for 00001040 event in FIBF tcode.But still when Iam running the Tcode F150, it shows print preview option.Email is not sent to the user. When I debug the program, it stops in std. FM ( i.e OPEN_FI_PERFORM_00001040_P ) not in Z FM that I have created. Please guide on this issue.
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Did you activate your product? FIBF -> Settings -> Products -> Customer (click the checkbox)

Dunning letter via email with invoice attachments

Hi Experts,
We have requirement where in dunning letter should be send to customer via email along with invoice attachments.
We have copied standard script F150_DUNN_02 to custom one as per requirements and configured it in SPRO. We are using BTE 1040 to fetch the customer email address and assign it to structure c_finaa-intad.
This serves the purpose partially. The email goes to customer with dunning letter as an attachment properly.
The question here is how to send additional invoice attachments in the same mail? For example, if dunning letter contains 3 line items, then email should have 4 attachments( 1 dunning letter and 3 invoices).
Is it possible by some config steps? or please suggest me suitable approach to solve the problem.
Appreciate your help.
Thanks
Swati

Hi Partha,
Here are the steps that you can follow :
1. Using following SPRO path assign the dunning form.
Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Dunning > Printout > Assign Dunning Forms
2. There is standard BTE (00001040) that is provided by SAP which is called when dunning is run. SAP has also provided sample function module SAMPLE_PROCESS_00001040 to indicate how to use the BTE. The FM imports I_KNA1 strutcure and pass back structure C_FINAA.
3. Copy the standard FM to custom Z-FM and using I_KNA1-ADRNR fetch customer email address. If email is maintained, set c_finaa-nacha = 'I' and c_finaa-intad - <email>.
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5. Goto transaction FIBF. Settings-> Process Modules-> of SAP Application
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Above steps are enough if you want to send dunning email to customer. If there is a need to send invoices as an attachments along with email then there is a need to enhance the standard FM PRINT_DUNNING_NOTICE. I used following approach to achieve the purpose.
a. I created another custom FM to send invoices which I am calling from PRINT_DUNNING_NOTICE. For this, I am using implicit enhancement option to modify standard code. With this option, I am able to send 2 emails back-to-back one with dunning letter and other containing all invoice attachments with respect to dunning letter.
Let me know, if you need further guidance.
Regards,
Swati

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Is it possible to generate several Dunning letters to different contact when the standard dunning generate one letter to one customer? If yes, can you tell me how.
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The following OSS note shuld be able to solve your problem:-
Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt
If you want to send the mail to several recipients, fill the field FINAA-INTAD with the mail addresses and separate each address with a blank character. There are a total of 130 characters available in FINAA-INTAD.
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K

Hi,
Hope this helps u..............
1) Define Dunning Process     FBMP
2) Assign Dunning Process to Customers     XD02
3) Sales Invoice     F-22
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MJ

Dunning letters (vs) Invoice (vs) statement In AR

Hi All,
The below question relevant to Oracle receivables.
What is the difference between dunning letters, Invoice, statement in Oracle Receivables?
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Sai Krishna.

Hi,
Dunning Letter - send this when a customer's payment for an invoice is overdue.
Statement - send a summary of all invoices for a given period and balance due.
Invoice - copy of single invoice for a customer.
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Gareth
Blog: http://garethroberts.blogspot.com/

Sending Dunning letters by email

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