Sending duplicate text messages

My phone is sending duplicate text messages whenever I send to my contacts. How do I stop this?
I've noticed this on my RAZR Maxx and now my HTC One M8.

Mclindy,
Lets stop the maddness so your friends only get signal messages when you send them. I know you moved from the Maxx to the M8. Did this start right away with the M8 or did it take a little bit of time? Do you use the native Messaging app that came with the phone or one that was downloaded from the Play Store?
SarahO_VZW
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Problem was here when we both had 5.0
Problem was here when we both had 5.1
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jmm823 wrote:
Are you still receiving duplicate txt msgs? I've been having the same issue since May and I keep getting the run around. My husband and I have the same phones and first they told me they had to do a "network" update that was supposed to take place on June 27. I've still been receiving them. I called again last friday and the gentleman from tech support told me to do a device software update on my phone. I did that and I'm still getting double txts! Very frustrating!!! I've called around 7-8 times! Not getting anywhere with my problem! During the month of July I had gone over my txt limit and the lady I talked to gave me a higher text package and wasn't going to charge me the difference. But when she did that she canceled my text messaging package and I got billed $180 for text messaging! Not very happy with Verizon right now! We are debating if we should cancel our service thru them and go to another company!
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I definitely understand your frustrations and would like to assist with correcting this for you! Our Product Development Team is aware of the issue and are working diligently to provide a permanent fix. In the meantime, I would be happy to review your account and correct the text package and billing for you. We definitely do not want you to have to consider leaving Verizon Wireless! I will send you a message, and you can reply with the requested information.
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Sending duplicate text messages

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