Sending email Agent/iBot OBIEE 11 G

Hello,
I've a problem. I create an Agent, configure in Analytics and in em, but the agent didn't send the email. The error is:
AgentID: /shared/POC/Agente
[nQSError: 75005] Failed to send AUTH command. 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 AgentID: /shared/POC/Agente
...Trying SMTP Delivery loop again... Sleeping for 6 seconds. AgentID: /shared/POC/Agente
[nQSError: 75005] Failed to send AUTH command. 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 AgentID: /shared/POC/Agente
...Trying SMTP Delivery loop again... Sleeping for 8 seconds. AgentID: /shared/POC/Agente
[nQSError: 75005] Failed to send AUTH command. 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 AgentID: /shared/POC/Agente
...Trying SMTP Delivery loop again... Sleeping for 8 seconds. AgentID: /shared/POC/Agente
[nQSError: 75005] Failed to send AUTH command. 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 AgentID: /shared/POC/Agente
Exceeded number of SMTP delivery retries.
Can anyone give a hand in this?
Ty
Edited by: lucas rehem on 13/10/2010 10:44

The answer is simple. I just didn't pay attetion ... The problem is the Authentication. I had configured all correctly but, my email server just was wrong. I just enter in http:/yourip:7001/em , enter in core application, implementation and email, and correct my configuration. After this I restarted the BI Service and the Agent/iBot send with sucess the email and the Graph.

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Troubleshooting:
Application Basics
Name: Thunderbird
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Enabled Plugins: about:plugins
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Mail and News Accounts
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INCOMING: account1, , (pop3) pop-server.tampabay.rr.com:110, plain, passwordCleartext
OUTGOING: smtp-server.tampabay.rr.com:25, plain, none, true
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INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
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Edited by: 985104 on 18.02.2013 04:24

Thanks for the link.
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Edited by: 807167 on Nov 30, 2010 3:28 PM

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$emailObj->setContent("\n{Cash_Sale_ID}\n{clients_ClientID}\n{AgentID}\n{IFAID}\n{Regiona l_ID}\n{Area_ID}\n{Product_ProviderID}\n{ProductTypeID}\n{PropertyID}\n{AgencyTradingAgree mentSignedDate}\n{DateReservationFormSentToProductProvider}\n{DateResFeeSentToProductProvi der}\n{DateCertIDSentToPP}\n{DateClientRecvdContract}\n{DateDepositDue}\n{DateContractRetu rnedToPP}\n{DateDepositPaidToPP}\n{CaseComplete}\n{NPW}\n{GrossInvoice}\n{DateOfInvoice}\n {DateInvoicePaid}\n{AgentExpectedAmount}\n{MIPExpectedAmount}\n{AmountPaidToAgent}\n{DateP aidToAgent}\n{AmountRSMBonusPaid}\n{NetMIPAmount}\n");
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$emailObj->setFormat("Text");
$emailObj->setImportance("Normal");
return $emailObj->Execute();
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if (PHP_VERSION < 6) {
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$query_rsIFA = "SELECT * FROM users WHERE AccessLevel = 7";
$rsIFA = mysql_query($query_rsIFA, $cbank) or die(mysql_error());
$row_rsIFA = mysql_fetch_assoc($rsIFA);
$totalRows_rsIFA = mysql_num_rows($rsIFA);
mysql_select_db($database_cbank, $cbank);
$query_rsRegional = "SELECT * FROM users WHERE AccessLevel = 2";
$rsRegional = mysql_query($query_rsRegional, $cbank) or die(mysql_error());
$row_rsRegional = mysql_fetch_assoc($rsRegional);
$totalRows_rsRegional = mysql_num_rows($rsRegional);
mysql_select_db($database_cbank, $cbank);
$query_rsArea = "SELECT * FROM users WHERE AccessLevel = 3";
$rsArea = mysql_query($query_rsArea, $cbank) or die(mysql_error());
$row_rsArea = mysql_fetch_assoc($rsArea);
$totalRows_rsArea = mysql_num_rows($rsArea);
mysql_select_db($database_cbank, $cbank);
$query_rsProductProvider = "SELECT * FROM product_provider";
$rsProductProvider = mysql_query($query_rsProductProvider, $cbank) or die(mysql_error());
$row_rsProductProvider = mysql_fetch_assoc($rsProductProvider);
$totalRows_rsProductProvider = mysql_num_rows($rsProductProvider);
mysql_select_db($database_cbank, $cbank);
$query_rsProductType = "SELECT * FROM producttype WHERE ProductTypeID <= 14";
$rsProductType = mysql_query($query_rsProductType, $cbank) or die(mysql_error());
$row_rsProductType = mysql_fetch_assoc($rsProductType);
$totalRows_rsProductType = mysql_num_rows($rsProductType);
mysql_select_db($database_cbank, $cbank);
$query_rsPropertyRef = "SELECT CONCAT(ifnull(PropertyRef, ''), ' ', ifnull(SaleType, ''), ' ',ifnull(UnitNo, ''), ' ', ifnull(PropertyType, ''), ' ',ifnull(ProductName, ''), ' ',ifnull(Development, ''), ' ', ifnull(Country, ''), ' ',ifnull(PriceofProperty, '')) AS PropertyRef, PropertyID, ProductTypeID FROM properties WHERE ProductTypeID <= 14";
$rsPropertyRef = mysql_query($query_rsPropertyRef, $cbank) or die(mysql_error());
$row_rsPropertyRef = mysql_fetch_assoc($rsPropertyRef);
$totalRows_rsPropertyRef = mysql_num_rows($rsPropertyRef);
$ParamCash_rsClientsCash = "-1";
if (isset($_GET['Cash_Sale_ID'])) {
$ParamCash_rsClientsCash = (get_magic_quotes_gpc()) ? $_GET['Cash_Sale_ID'] : addslashes($_GET['Cash_Sale_ID']);
mysql_select_db($database_cbank, $cbank);
$query_rsClientsCash = sprintf("SELECT clients.ClientID, cash_sale.clients_ClientID FROM clients join cash_sale on clients.ClientID = cash_sale.clients_ClientID WHERE cash_sale.Cash_Sale_ID = %s", GetSQLValueString($ParamCash_rsClientsCash, "int"));
$rsClientsCash = mysql_query($query_rsClientsCash, $cbank) or die(mysql_error());
$row_rsClientsCash = mysql_fetch_assoc($rsClientsCash);
$totalRows_rsClientsCash = mysql_num_rows($rsClientsCash);
// Make an update transaction instance
$upd_cash_sale = new tNG_update($conn_cbank);
$tNGs->addTransaction($upd_cash_sale);
// Register triggers
$upd_cash_sale->registerTrigger("STARTER", "Trigger_Default_Starter", 1, "POST", "KT_Update1");
$upd_cash_sale->registerTrigger("BEFORE", "Trigger_Default_FormValidation", 10, $formValidation);
$upd_cash_sale->registerTrigger("END", "Trigger_Default_Redirect", 99, "clients_Detail.php?ClientID={rsClientsCash.ClientID}");
$upd_cash_sale->registerTrigger("AFTER", "Trigger_SendEmail", 98);
// Add columns
$upd_cash_sale->setTable("cash_sale");
$upd_cash_sale->addColumn("clients_ClientID", "NUMERIC_TYPE", "POST", "clients_ClientID");
$upd_cash_sale->addColumn("AgentID", "NUMERIC_TYPE", "POST", "AgentID");
$upd_cash_sale->addColumn("IFAID", "NUMERIC_TYPE", "POST", "IFAID");
$upd_cash_sale->addColumn("Regional_ID", "NUMERIC_TYPE", "POST", "Regional_ID");
$upd_cash_sale->addColumn("Area_ID", "NUMERIC_TYPE", "POST", "Area_ID");
$upd_cash_sale->addColumn("Product_ProviderID", "NUMERIC_TYPE", "POST", "Product_ProviderID");
$upd_cash_sale->addColumn("ProductTypeID", "NUMERIC_TYPE", "POST", "ProductTypeID");
$upd_cash_sale->addColumn("PropertyID", "NUMERIC_TYPE", "POST", "PropertyID");
$upd_cash_sale->addColumn("AgencyTradingAgreementSignedDate", "DATE_TYPE", "POST", "AgencyTradingAgreementSignedDate");
$upd_cash_sale->addColumn("DateReservationFormSentToProductProvider", "DATE_TYPE", "POST", "DateReservationFormSentToProductProvider");
$upd_cash_sale->addColumn("DateResFeeSentToProductProvider", "DATE_TYPE", "POST", "DateResFeeSentToProductProvider");
$upd_cash_sale->addColumn("DateCertIDSentToPP", "DATE_TYPE", "POST", "DateCertIDSentToPP");
$upd_cash_sale->addColumn("DateClientRecvdContract", "DATE_TYPE", "POST", "DateClientRecvdContract");
$upd_cash_sale->addColumn("DateDepositDue", "DATE_TYPE", "POST", "DateDepositDue");
$upd_cash_sale->addColumn("DateContractReturnedToPP", "DATE_TYPE", "POST", "DateContractReturnedToPP");
$upd_cash_sale->addColumn("DateDepositPaidToPP", "DATE_TYPE", "POST", "DateDepositPaidToPP");
$upd_cash_sale->addColumn("CaseComplete", "DATE_TYPE", "POST", "CaseComplete");
$upd_cash_sale->addColumn("NPW", "CHECKBOX_YN_TYPE", "POST", "NPW");
$upd_cash_sale->addColumn("GrossInvoice", "DOUBLE_TYPE", "POST", "GrossInvoice");
$upd_cash_sale->addColumn("DateOfInvoice", "DATE_TYPE", "POST", "DateOfInvoice");
$upd_cash_sale->addColumn("DateInvoicePaid", "DATE_TYPE", "POST", "DateInvoicePaid");
$upd_cash_sale->addColumn("AgentExpectedAmount", "DOUBLE_TYPE", "POST", "AgentExpectedAmount");
$upd_cash_sale->addColumn("MIPExpectedAmount", "DOUBLE_TYPE", "POST", "MIPExpectedAmount");
$upd_cash_sale->addColumn("AmountPaidToAgent", "DOUBLE_TYPE", "POST", "AmountPaidToAgent");
$upd_cash_sale->addColumn("DatePaidToAgent", "DATE_TYPE", "POST", "DatePaidToAgent");
$upd_cash_sale->addColumn("AmountRSMBonusPaid", "DOUBLE_TYPE", "POST", "AmountRSMBonusPaid");
$upd_cash_sale->addColumn("NetMIPAmount", "DOUBLE_TYPE", "POST", "NetMIPAmount");
$upd_cash_sale->setPrimaryKey("Cash_Sale_ID", "NUMERIC_TYPE", "GET", "Cash_Sale_ID");
// Execute all the registered transactions
$tNGs->executeTransactions();
// Get the transaction recordset
$rscash_sale = $tNGs->getRecordset("cash_sale");
$row_rscash_sale = mysql_fetch_assoc($rscash_sale);
$totalRows_rscash_sale = mysql_num_rows($rscash_sale);
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:wdg="http://ns.adobe.com/addt">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>cash update</title>
<style type="text/css" media="all">


</style>
<style type="text/css" media="print">

</style>


<link href="includes/skins/mxkollection3.css" rel="stylesheet" type="text/css" media="all" />
<script src="includes/common/js/base.js" type="text/javascript"></script>
<script src="includes/common/js/utility.js" type="text/javascript"></script>
<script src="includes/skins/style.js" type="text/javascript"></script>
<?php echo $tNGs->displayValidationRules();?>

<script type="text/javascript" src="ScriptLibrary/jquery-latest.pack.js"></script>
<script type="text/javascript" src="dmx/dmx.core.js"></script>
<script type="text/javascript" src="includes/common/js/sigslot_core.js"></script>
<script type="text/javascript" src="includes/wdg/classes/MXWidgets.js"></script>
<script type="text/javascript" src="includes/wdg/classes/MXWidgets.js.php"></script>
<script type="text/javascript" src="includes/wdg/classes/Calendar.js"></script>
<script type="text/javascript" src="includes/wdg/classes/SmartDate.js"></script>
<script type="text/javascript" src="includes/wdg/calendar/calendar_stripped.js"></script>
<script type="text/javascript" src="includes/wdg/calendar/calendar-setup_stripped.js"></script>
<script src="includes/resources/calendar.js"></script>
</head>
<body bgcolor="#FFFFFF">
<?php
echo $tNGs->getErrorMsg();
?>
<form action="<?php echo KT_escapeAttribute(KT_getFullUri()); ?>" method="post" target="_top" id="form1">
<table cellpadding="2" cellspacing="0" class="KT_tngtable" bgcolor="#FFFFFF">
    <tr>
      <td class="KT_th"><label for="AgentID">Agent:</label></td>
      <td><select name="AgentID" id="AgentID">
        <?php
do {
?>
        <option value="<?php echo $row_rsAgents['UserID']?>"<?php if (!(strcmp($row_rsAgents['UserID'], $row_rscash_sale['AgentID']))) {echo "SELECTED";} ?>><?php echo $row_rsAgents['FullName']?></option>
        <?php
} while ($row_rsAgents = mysql_fetch_assoc($rsAgents));
$rows = mysql_num_rows($rsAgents);
if($rows > 0) {
      mysql_data_seek($rsAgents, 0);
   $row_rsAgents = mysql_fetch_assoc($rsAgents);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "AgentID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="IFAID">IFA:</label></td>
      <td><select name="IFAID" id="IFAID">
        <?php
do {
?>
        <option value="<?php echo $row_rsIFA['UserID']?>"<?php if (!(strcmp($row_rsIFA['UserID'], $row_rscash_sale['IFAID']))) {echo "SELECTED";} ?>><?php echo $row_rsIFA['FullName']?></option>
        <?php
} while ($row_rsIFA = mysql_fetch_assoc($rsIFA));
$rows = mysql_num_rows($rsIFA);
if($rows > 0) {
      mysql_data_seek($rsIFA, 0);
   $row_rsIFA = mysql_fetch_assoc($rsIFA);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "IFAID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="Regional_ID">Regional Manager:</label></td>
      <td><select name="Regional_ID" id="Regional_ID">
        <?php
do {
?>
        <option value="<?php echo $row_rsRegional['UserID']?>"<?php if (!(strcmp($row_rsRegional['UserID'], $row_rscash_sale['Regional_ID']))) {echo "SELECTED";} ?>><?php echo $row_rsRegional['FullName']?></option>
        <?php
} while ($row_rsRegional = mysql_fetch_assoc($rsRegional));
$rows = mysql_num_rows($rsRegional);
if($rows > 0) {
      mysql_data_seek($rsRegional, 0);
   $row_rsRegional = mysql_fetch_assoc($rsRegional);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "Regional_ID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="Area_ID">Area Manager:</label></td>
      <td><select name="Area_ID" id="Area_ID">
        <?php
do {
?>
        <option value="<?php echo $row_rsArea['UserID']?>"<?php if (!(strcmp($row_rsArea['UserID'], $row_rscash_sale['Area_ID']))) {echo "SELECTED";} ?>><?php echo $row_rsArea['FullName']?></option>
        <?php
} while ($row_rsArea = mysql_fetch_assoc($rsArea));
$rows = mysql_num_rows($rsArea);
if($rows > 0) {
      mysql_data_seek($rsArea, 0);
   $row_rsArea = mysql_fetch_assoc($rsArea);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "Area_ID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="Product_ProviderID">Product Provider:</label></td>
      <td><select name="Product_ProviderID" id="Product_ProviderID">
        <?php
do {
?>
        <option value="<?php echo $row_rsProductProvider['Product_ProviderID']?>"<?php if (!(strcmp($row_rsProductProvider['Product_ProviderID'], $row_rscash_sale['Product_ProviderID']))) {echo "SELECTED";} ?>><?php echo $row_rsProductProvider['ProductProvider']?></option>
        <?php
} while ($row_rsProductProvider = mysql_fetch_assoc($rsProductProvider));
$rows = mysql_num_rows($rsProductProvider);
if($rows > 0) {
      mysql_data_seek($rsProductProvider, 0);
   $row_rsProductProvider = mysql_fetch_assoc($rsProductProvider);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "Product_ProviderID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="ProductTypeID">Product Type:</label></td>
      <td><select name="ProductTypeID" id="ProductTypeID">
        <?php
do {
?>
        <option value="<?php echo $row_rsProductType['ProductTypeID']?>"<?php if (!(strcmp($row_rsProductType['ProductTypeID'], $row_rscash_sale['ProductTypeID']))) {echo "SELECTED";} ?>><?php echo $row_rsProductType['ProductTypeName']?></option>
        <?php
} while ($row_rsProductType = mysql_fetch_assoc($rsProductType));
$rows = mysql_num_rows($rsProductType);
if($rows > 0) {
      mysql_data_seek($rsProductType, 0);
   $row_rsProductType = mysql_fetch_assoc($rsProductType);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "ProductTypeID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="PropertyID">Property Ref:</label></td>
      <td><select name="PropertyID" id="PropertyID">
        <?php
do {
?>
        <option value="<?php echo $row_rsPropertyRef['PropertyID']?>"<?php if (!(strcmp($row_rsPropertyRef['PropertyID'], $row_rscash_sale['PropertyID']))) {echo "SELECTED";} ?>><?php echo $row_rsPropertyRef['PropertyRef']?></option>
        <?php
} while ($row_rsPropertyRef = mysql_fetch_assoc($rsPropertyRef));
$rows = mysql_num_rows($rsPropertyRef);
if($rows > 0) {
      mysql_data_seek($rsPropertyRef, 0);
   $row_rsPropertyRef = mysql_fetch_assoc($rsPropertyRef);
?>
      </select>
        <?php echo $tNGs->displayFieldError("cash_sale", "PropertyID"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="AgencyTradingAgreementSignedDate">Agency Trading Agreement Signed Date:</label></td>
      <td><input name="AgencyTradingAgreementSignedDate" id="AgencyTradingAgreementSignedDate" value="<?php echo KT_formatDate($row_rscash_sale['AgencyTradingAgreementSignedDate']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("AgencyTradingAgreementSignedDate");?> <?php echo $tNGs->displayFieldError("cash_sale", "AgencyTradingAgreementSignedDate"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateReservationFormSentToProductProvider">Date Reservation Form Sent To Product Provider:</label></td>
      <td><input name="DateReservationFormSentToProductProvider" id="DateReservationFormSentToProductProvider" value="<?php echo KT_formatDate($row_rscash_sale['DateReservationFormSentToProductProvider']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateReservationFormSentToProductProvider");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateReservationFormSentToProductProvider"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateResFeeSentToProductProvider">Date Reservation Fee Sent To Product Provider:</label></td>
      <td><input name="DateResFeeSentToProductProvider" id="DateResFeeSentToProductProvider" value="<?php echo KT_formatDate($row_rscash_sale['DateResFeeSentToProductProvider']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateResFeeSentToProductProvider");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateResFeeSentToProductProvider"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateCertIDSentToPP">Date Certified ID Sent To Product Provider:</label></td>
      <td><input name="DateCertIDSentToPP" id="DateCertIDSentToPP" value="<?php echo KT_formatDate($row_rscash_sale['DateCertIDSentToPP']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateCertIDSentToPP");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateCertIDSentToPP"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateClientRecvdContract">Date Client Received Contract:</label></td>
      <td><input name="DateClientRecvdContract" id="DateClientRecvdContract" value="<?php echo KT_formatDate($row_rscash_sale['DateClientRecvdContract']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateClientRecvdContract");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateClientRecvdContract"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateDepositDue">Date Deposit Due:</label></td>
      <td><input name="DateDepositDue" id="DateDepositDue" value="<?php echo KT_formatDate($row_rscash_sale['DateDepositDue']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateDepositDue");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateDepositDue"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateContractReturnedToPP">Date Contract Returned To Product Provider:</label></td>
      <td><input name="DateContractReturnedToPP" id="DateContractReturnedToPP" value="<?php echo KT_formatDate($row_rscash_sale['DateContractReturnedToPP']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateContractReturnedToPP");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateContractReturnedToPP"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateDepositPaidToPP">Date Deposit Paid To Product Provider:</label></td>
      <td><input name="DateDepositPaidToPP" id="DateDepositPaidToPP" value="<?php echo KT_formatDate($row_rscash_sale['DateDepositPaidToPP']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateDepositPaidToPP");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateDepositPaidToPP"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="CaseComplete">Case Complete:</label></td>
      <td><input name="CaseComplete" id="CaseComplete" value="<?php echo KT_formatDate($row_rscash_sale['CaseComplete']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("CaseComplete");?> <?php echo $tNGs->displayFieldError("cash_sale", "CaseComplete"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="NPW">NPW:</label></td>
      <td><input <?php if (!(strcmp(KT_escapeAttribute($row_rscash_sale['NPW']),"Y"))) {echo "checked";} ?> type="checkbox" name="NPW" id="NPW" value="Y" />
        <?php echo $tNGs->displayFieldError("cash_sale", "NPW"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="GrossInvoice">Gross Invoice:</label></td>
      <td><input type="text" name="GrossInvoice" id="GrossInvoice" value="<?php echo KT_escapeAttribute($row_rscash_sale['GrossInvoice']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("GrossInvoice");?> <?php echo $tNGs->displayFieldError("cash_sale", "GrossInvoice"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateOfInvoice">Date Of Invoice:</label></td>
      <td><input name="DateOfInvoice" id="DateOfInvoice" value="<?php echo KT_formatDate($row_rscash_sale['DateOfInvoice']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateOfInvoice");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateOfInvoice"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DateInvoicePaid">Date Invoice Paid:</label></td>
      <td><input name="DateInvoicePaid" id="DateInvoicePaid" value="<?php echo KT_formatDate($row_rscash_sale['DateInvoicePaid']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DateInvoicePaid");?> <?php echo $tNGs->displayFieldError("cash_sale", "DateInvoicePaid"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="AgentExpectedAmount">Agent Expected Amount £:</label></td>
      <td><input type="text" name="AgentExpectedAmount" id="AgentExpectedAmount" value="<?php echo KT_escapeAttribute($row_rscash_sale['AgentExpectedAmount']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("AgentExpectedAmount");?> <?php echo $tNGs->displayFieldError("cash_sale", "AgentExpectedAmount"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="MIPExpectedAmount">MIP Expected Amount £:</label></td>
      <td><input type="text" name="MIPExpectedAmount" id="MIPExpectedAmount" value="<?php echo KT_escapeAttribute($row_rscash_sale['MIPExpectedAmount']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("MIPExpectedAmount");?> <?php echo $tNGs->displayFieldError("cash_sale", "MIPExpectedAmount"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="AmountPaidToAgent">Amount Paid To Agent £:</label></td>
      <td><input type="text" name="AmountPaidToAgent" id="AmountPaidToAgent" value="<?php echo KT_escapeAttribute($row_rscash_sale['AmountPaidToAgent']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("AmountPaidToAgent");?> <?php echo $tNGs->displayFieldError("cash_sale", "AmountPaidToAgent"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="DatePaidToAgent">Date Paid To Agent:</label></td>
      <td><input name="DatePaidToAgent" id="DatePaidToAgent" value="<?php echo KT_formatDate($row_rscash_sale['DatePaidToAgent']); ?>" size="32" wdg:mondayfirst="true" wdg:subtype="Calendar" wdg:mask="<?php echo $KT_screen_date_format; ?>" wdg:type="widget" wdg:singleclick="true" wdg:restricttomask="yes" />
        <?php echo $tNGs->displayFieldHint("DatePaidToAgent");?> <?php echo $tNGs->displayFieldError("cash_sale", "DatePaidToAgent"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="AmountRSMBonusPaid">Amount RSM Bonus Paid £:</label></td>
      <td><input type="text" name="AmountRSMBonusPaid" id="AmountRSMBonusPaid" value="<?php echo KT_escapeAttribute($row_rscash_sale['AmountRSMBonusPaid']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("AmountRSMBonusPaid");?> <?php echo $tNGs->displayFieldError("cash_sale", "AmountRSMBonusPaid"); ?></td>
    </tr>
    <tr>
      <td class="KT_th"><label for="NetMIPAmount">Net MIP Amount £:</label></td>
      <td><input type="text" name="NetMIPAmount" id="NetMIPAmount" value="<?php echo KT_escapeAttribute($row_rscash_sale['NetMIPAmount']); ?>" size="32" />
        <?php echo $tNGs->displayFieldHint("NetMIPAmount");?> <?php echo $tNGs->displayFieldError("cash_sale", "NetMIPAmount"); ?></td>
    </tr>
    <tr class="KT_buttons">
      <td colspan="2"><input type="submit" name="KT_Update1" id="KT_Update1" value="Update record" /></td>
    </tr>
</table>
<input type="hidden" name="clients_ClientID" id="clients_ClientID" value="<?php echo KT_escapeAttribute($row_rscash_sale['clients_ClientID']); ?>" />
</form>
<p> </p>
</body>
</html>
<?php
mysql_free_result($rsAgents);
mysql_free_result($rsIFA);
mysql_free_result($rsRegional);
mysql_free_result($rsArea);
mysql_free_result($rsProductProvider);
mysql_free_result($rsProductType);
mysql_free_result($rsPropertyRef);
mysql_free_result($rsClientsCash);
?>

The Send Email button function gives an Error

Not sure what forum to post this in as I did some in Acrobat 9 and some in Designer 8.
I created a name and address form and a dropdown combo in AA9 then saved and closed it.
I then opened it in designer 8 and placed a "send by Email" button and closed it.
I then opened the pdf file in Reader 9 (as a user would) Then filled out the form and clicked the "send by Email" button (sent to myself) it arrived as an .xml attachment and would not open....Just gave this error message
Adobe Reader could not open 'poolcuetip_data(1).xml' because it is either not a supported file type or because the file has been damaged (for example. it was sent as an email attachment and wasn't correctly decoded).
Is there a Fix for this error ?? (tried it several times)
OR
Can I put a "send email button" on the Acrobat form without having to open in Designer to do it.? If so How ??????
TIA
Tony

You can create a button with Javascript to do what you want BUT it will
not be reliable since:
1) Some people use a web browser to receive and send email. Your button
will not work.
2) Some people will use a non-supported email client. For example, on
the Mac, my email program Mailsmith won't work. Neither will
Thunderbird. On the Windows side, my email client is Agent. It won't
work either.
It is nice that Adobe offers the possibility of using some email
clients, BUT since it doesn't always work, it is an invitation to
frustration.
It is better to post the form on the web and use a script to get the
information on the form. If you want, the script can email you the results!
Mike

When sending emails with cc copy recipients, header does not show the cc copy email adds it was sent, but, messages are received by all. whats wrong?

Our office email add experiencing this problem just the other day. Our email hosting provider havent found the solution yet despite my frequent follow ups.
Our business partners in Malaysia are already complaining because, suddenly email heading formats changed. Emails they receive from us (we are using the orange outlook express and mozilla thunderbird) when received by them, doesnt show the Cc addresses to whom we sent the email to. But, it is confirmed being received by all, their email adds appearing only in "To:". They are now confused, thinking that we are not cc copying all concerned parties in our emails but in fact we are. We have done test messages and still same problem exists. Hope anyone could help. Thanks in advance!

Confirm your headers are correct:
when you view a 'Sent' email in Sent folder
It shows headers TO and CC with email addresses
When you click on 'Other Actions' and select 'View source'
It says something like this:
'''From - date here'''
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00800000
X-Mozilla-Keys:
Message-ID: info
'''Date: date here'''
'''From: sending email address'''
User-Agent:...Thunderbird/31.4.0
MIME-Version: 1.0
'''To: email address'''
'''CC: email address'''
'''Subject: subject title here'''

Sending email Agent/iBot OBIEE 11 G

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