Sending email: sender address rejected by server?

Hi People
On an iphone 5s I have email accounts already set up and working fine but am trying to set a new one. It will receive but not send - I am getting message "sender address is rejected by the server". Have checked settings numerous times and have tried changing outgoing server port settings 465 with SSL and 25, 80 and 3535 without as recommended. Spoke to mobile and email provider - both said to try those things again (plus delete account and reinstall which I have done) Getting fed up with it now. Any suggestions much appreciated while I still have hair!
Thanks v much

No you're right..will be a problem with me not the phone! Am using the pop settings not IMAP. Outgoing I am using is smtpout.europe.secureserver.net but I have also tried it without the "europe."
Thank you for your help so far...I have to go out now (boozing time in the UK) but will catch up tomorrow. Cheers for now.

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