Sending eMails via Portal

Hi all,
I have a problem with sending eMails out of the portal.
If I choose "Send To ... " out of the context menu of a document the regular pop up comes around. I choose the user from the ldap source. Everything´s fine as long as he has the eMail adress "...(at)plant.com".
But we also have one plant that has another email adress "...(at)another-plant.com". If I choose an user from this plant, the error message comes up "...could not send to recipient".
Is anybody aware of this problem? Needs another Host to be definied?
Thx and Rgds,
Andreas
Edited by: Andreas Bauer on Feb 22, 2010 3:20 PM

Hi Andreas,
within the portal itself everything is configured properly.
You have assigned a SMTP server to the portal which sends the emails.
This SMTP server allows only to send emails to the domain (at)plant.com.
The SMTP server blocks mails which should send to other domains.
You can configure within the SMTP server who is able to send mails (domaine name of the from address) and to who you can send mails (domaine name of the to address).
You have to change this within the SMTP server.
Best regards
Frank

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