Sending iPod in

my iPod is experencing the same problems that everyone else has. You know how iTunes doesn't recognize the iPod and it flashes the folder icon. I still have about 3 weeks left in my one year warrenty and i can't seem to find any iformation about how to send in my iPod for replacement/repair. I have been looking around on the Apple website for hours and i can't find anything. I know it is probably easy to find, but i just can't find it. Thank you for your help.
-Alex
Windows XP Home Edition 2002: Dell DIMENSION 8400 Intel(R) Pentium(R) 4 CPU   Windows XP   3.19 GHz, 512 MB of RAM

http://depot.info.apple.com/ipod/
that should help you out.

Similar Messages

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    what is the US address you send IPODs that need to be repaired? Is this sent to you in the elusive second email Apple is supposed to send you? Or is this common knowledge that can be looked up somewhere?

    As llaass said, contact Apple Support. Normally they will send you a box in which to ship the iPod to them for replacement. Said box will come with a pre-addessed shipping label. Or if you have an Apple Store in your area, make an appointment with them and they can replace your iPod on the spot.
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    First of all, why does your iPod need service?
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    Welcome to the Cisco Home Community!
    This product is now being handled by the Cisco Small Business Support Community.
    I suggest that you post the same question there. You need to register an account to post.

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    This would be a good place to start.
    http://depot.info.apple.com/ipod/
    Mort

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    Here is the situation:
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    (satellite a105) running xp home.
    Will mount elsewhere on other computers running xp
    home and pro.
    5G ipods and 1G nanos mount fine.
    itunes 7.0.1
    tried every usb port.
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    mount either. must be something with the new
    firmware/hardware.
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    solutions hopefully less drastic than a reinstall of
    windows or sending ipod back?
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    Ok How old is the laptop? After looking at the Toshiba website it looks like it has USB 2.0 ports. But if yours is an older issue it might be a problem.
    The only other thing I can suggest is updating all of the Laptop's drivers. http://www.csd.toshiba.com/cgi-bin/tais/su/suscmodItemList.jsp
    When punching in IPOD in the toshiba's website searchbox. This comes up as a possible Match. http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc &externalId=1504530xml&sliceId=&dialogID=7371741&stateId=0%200%207369702
    Looks like a Bios Update is in order.

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