Sending iPod in
my iPod is experencing the same problems that everyone else has. You know how iTunes doesn't recognize the iPod and it flashes the folder icon. I still have about 3 weeks left in my one year warrenty and i can't seem to find any iformation about how to send in my iPod for replacement/repair. I have been looking around on the Apple website for hours and i can't find anything. I know it is probably easy to find, but i just can't find it. Thank you for your help.
-Alex
Windows XP Home Edition 2002: Dell DIMENSION 8400 Intel(R) Pentium(R) 4 CPU Windows XP 3.19 GHz, 512 MB of RAM
http://depot.info.apple.com/ipod/
that should help you out.
Similar Messages
-
Address to send ipods for repair?
what is the US address you send IPODs that need to be repaired? Is this sent to you in the elusive second email Apple is supposed to send you? Or is this common knowledge that can be looked up somewhere?
As llaass said, contact Apple Support. Normally they will send you a box in which to ship the iPod to them for replacement. Said box will come with a pre-addessed shipping label. Or if you have an Apple Store in your area, make an appointment with them and they can replace your iPod on the spot.
Regards. -
Sending iPod in for repair/replacement
I am debating whether I should or not...
Do I call apple first?
If so, what's the number? (I'm in Canada and I think the closest place is in Toronto)
Do I have to send anything with it? (bill, earbuds, usb cord, etc.)
How long would I have to wait?
Can they replace minis? (I heard they don't make them anymore)
Would I get a nano instead? (I know someone who sent in their video and got a thinner one with a better battery and brighter screen)
I need to know before I decide to send it in...First of all, why does your iPod need service?
Alright...
1. No
2. There's a link at the bottom if you want it.
3. No, but there's instructions on the box they send you.
4. Depends...estimates are about 2 weeks for engraved iPods, 3-4 days for not engraved ipods. However, my engraved one came back in a week and a half.
5. Yes
6. No, you'll get back the same model you send in (same generation, Hard Drive size, color, engraving, everything).
Apple Phone Contacts
iPod Service Request
I hope this helps! -
How can I send ipod videos on iphone through MMS
I recently sent some videos, mp4 from itunes on my macbook to my iphone ipod. I would like to share them with others through MMS, email or text message but can't see a send button anywhere on the video. Is there any way to send these videos to others through my iphone 3G?
Welcome to the Cisco Home Community!
This product is now being handled by the Cisco Small Business Support Community.
I suggest that you post the same question there. You need to register an account to post. -
Can you send ipod back without the earphones?
Im going to send my ipod to apple to check it out but do you need to include everything else like the usb and earphones when you send it?
From the iPod Service FAQ: "Please do not send any accessories with your iPod as they will not be returned." Apple will return only an iPod, so you'll lose anything else you send to them.
Tom -
How to send iPod back to get refurbished
My i recently dropped my iPod in a bucket full of water and immediately took it out and set it aside to let it dry. After a week it would not turn on and my warranty has expired. Is there a way to send it back to Apple to let them fix it for a small fee?
You would probably come out cheaper using a company like ipodresq.
http://iresq.com/ipod/
Just do a search for ipod repairs and take your pick.
Mort -
Did anyone ever send Ipod back for a glass replacement
Did anyone ever send an IPod back to Apple for a broken glass?
Yes, but it isd not covered by the warraty. Apple will charge you the following for a refurbished one:
Apple - Support - iPod - Repair pricing -
How to send ipod in for replacement online
can you send me a new ipod touch and ill give you my old
Maybe here:
Apple - Support - iPod - Service FAQ
Why do you want ro do that? -
Sending iPod for repair via FedEx, where do I pick my package up?
I have a defective iPod. Apple gave me a box with instructions to send it to them. Im 15 and this is my first time using FED-EX . I know how to give my package to them but where do I pick up my package when Apple is done fixing it?
FedEx will deliver directly to your house. If no one is home, they will provide written information on what to do.
-
Sending iPod in for replacement but...
Hi there,
I just received my package to send in my iPod nano 1st gen in for replacement. Upon reading the instructions it says to fill out the waybill and to attach it onto the bottom of the box. My package didn't have a waybill included, just the instructions, foam and tape. Should I call apple and ask for a new box in regards of not having a waybill or should I not have to worry about it?If the packaging already has a bar code on it you do not need to worry about filling out the waybill.
-
Help with where to send ipod nano back if its broken?
My friend bought a green iPod nano from a shop while on holiday in Australia, she's crashed it and now I can't reset it for her. I've tried plugging it into USB port for hours, no sign of life even with a reset (its always worked on this machine before), even after several hours. No sign of it in Windows either.
She can't find a guarantee or any leaflets in the small box, though I assume there must be a standard 12 month warranty with it?
Can this be sent to Apple directly, or does she have to contact the retailer in Australia (we're in UK now).
If anyone has any ideas, please let me know
cheers
LeeThis would be a good place to start.
http://depot.info.apple.com/ipod/
Mort -
Sending iPod Nano back? (was i right)
I just sent my iPod back and just want to know if i did the right thing.
Ok heres my problem, My wheel works 80% of the time and it normally freezes 50% of the time. I cant charge it either as every time i plug it in the lcd light turns of and it slowly fades. (like the gameboy colors when you turn them off:P)
I cant restore either. (got newest firmware)
and also when i move the hold switch a few times it would "fade away"
iPod is in great condition well looked after.
Nearly 1 year old.
- KieranProduct replacement pending?
How long does it stay like that and how long does it take to arrive?
Would i get a straight replacement?
(old nano)
And would i get another year warrenty?
- Kieran -
My sons ipod touch has frozen on a black screen with a waiting symbol rotating on it. We cant get it to turn on or off. When I tried to attach it to his itunes page we got the message "Cannot connect ipod error code OXE8000065". When I try to dio a search for the problem I keep getting told to resynch it but I cant!! Is this a common problem or do I need to send ipod back he has only had it 10 months
Did yu try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Ipod failing to sync properly and cover art does not copy
Hello. My ipod wont sync properly, fails after about 10 albums with unknown error -53, and album cover art does not copy (fine in itunes). Have restored etc. Have uninstalled and reinstalled itunes software etc.
Have tried apple support helpline; send ipod off twice, just received replacement new/refurbished ipod today (as on 2nd attempt apple technicians found a problem they called "specific performance symptoms" with the old one).
New replacement one has the same problem as old one!
Has anyone seen this problem or had any joy getting a refund?... Any help much appreciated, thanks.Select the iPod in iTunes.
Click the Music tab.
Are you selecting Sync all playlists?
Or if you are choosing Selected p[laylist, mkae sure all the playlists you want to sync are checked. -
New ipods not working, but old ones do?
Here is the situation:
New 2G nano won't mount with toshiba laptop (satellite a105) running xp home.
Will mount elsewhere on other computers running xp home and pro.
5G ipods and 1G nanos mount fine.
itunes 7.0.1
tried every usb port.
here's the interesting part... my 80gig ipod won't mount either. must be something with the new firmware/hardware.
Any ideas as to why this might be happening? solutions hopefully less drastic than a reinstall of windows or sending ipod back?
Shaun
PC Windows XPHere is the situation:
New 2G nano won't mount with toshiba laptop
(satellite a105) running xp home.
Will mount elsewhere on other computers running xp
home and pro.
5G ipods and 1G nanos mount fine.
itunes 7.0.1
tried every usb port.
here's the interesting part... my 80gig ipod won't
mount either. must be something with the new
firmware/hardware.
Any ideas as to why this might be happening?
solutions hopefully less drastic than a reinstall of
windows or sending ipod back?
Shaun
PC Windows XP
Ok How old is the laptop? After looking at the Toshiba website it looks like it has USB 2.0 ports. But if yours is an older issue it might be a problem.
The only other thing I can suggest is updating all of the Laptop's drivers. http://www.csd.toshiba.com/cgi-bin/tais/su/suscmodItemList.jsp
When punching in IPOD in the toshiba's website searchbox. This comes up as a possible Match. http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc &externalId=1504530xml&sliceId=&dialogID=7371741&stateId=0%200%207369702
Looks like a Bios Update is in order.
Maybe you are looking for
-
There have been several websites that seem to ignore the desktop view in the browser option. anyone else had something simmilar happen?
-
Project Management in Computer Software (September 2006).
Project Management in Computer Software (September 2006). Procedures and Guidelines for Project Management,What is Project Management?,Project Management Processes,Project Planning Tutorial,Ten Tips for Managing a Project,Related Project Management A
-
Extended desktop not working, but mirror image does
I am using two identical HP monitors. I have a Y adapter to connect the monitors. Which I'm guessing means the computer is only seeing one display since there is only one display output on the back. Can anyone tell me how to get my graphics card to
-
How to create RESTful proxy service in OSB?
How can I write RESTful web services in OSB? We are using OSB 11g. I know how to create SOAP proxy service in OSB. I just want to switch to RESTful services from SOAP.
-
I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?