Sending mail from user accounts

I have recently switched from dial-up to broadband communications. My eMac has three user areas - my ‘system manager’ area plus two others.
The problem is that the two sub-area users can no longer send e-mail messages. The error message is “mail.btinternet.com:<user name>@btinternet.com cannot be contacted on port 25” .
I can only send mail via mailout.btinternet.com from the main account.
All areas receive mail OK.
Dial-up ISP is macunlimited.net
Broadband ISP is btinternet.com
I have read the relevant Help section and believe I have set up the two mail accounts in each sub-account correctly.
Software on this Mac are OS: 10.4.3 and Mail 2.0.5

Chris,
This is very helpful, but I would never have understood that different User Accounts were being used on your Mac from the previous terminology.
Let me approach when you are connected with btinternet acting as your ISP, first. It is normal, and not unusual, for the authentication of the SMTP to depend upon the primary email address they assign you -- this is probably your address, and with it you can probably change all the other addresses -- correct?
Thus because you are using different User Accounts, when you wife or son is attempting to send, they do not have the benefit of your Username authenticating the SMTP (as would be the case if all three addresses are in use within one User Account and Mail at the same time). The following suggestion being successful will depend upon the exact method and policies of authentication used btinternet, but have your wife and/or your son to authenticate the OUTGOING server using the same entry for Username as you enter in Mail Preferences for your account.
The same could be true for your dial-up ISP -- when you are unable to send with the SMTP for macunlimited.net, are you in fact connected via dial-up? If you are connected by dial-up and your account with macunlimited.net is the master or primary account, then I do not yet know why you cannot send.
I hope this makes sense, and is not overly complicated.
Ernie

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