Sending my iPod in

I own a 1st generation iPod mini, and i had a battery problem. I sent it in a few days ago. I'm pretty sure that Apple is gonna send me a whole new iPod, but Apple doesn't make the mini anymore. I heard though they still make the second generation mini though. Will Apple send me a 4gb Nano (which would be the same size as my mini), or a mini?

Even though they do not produce the mini ipod does not mean you will get a Nano. It's very likely they will send you a refurbished mini ipod to save costs.
When my playstation 2 was having problems. I sent it back to Sony under warranty. They sent me a refurbished one. Works to this day.

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Do they send the ipod 5th generation to Puerto Rico?

Do they send the ipod 5th generation to Puerto Rico? I want to buy the new Ipod but i don't know if the Apple store sends it here. Help!

Expanding on what lllaass said to make sure it's clear, the US Apple Store will ship only with in the 50 states. They will not ship to Puerto Rico. You'll have to buy from an Apple dealer in PR. You can search for dealers here:
https://locate.apple.com/pr/en/
Regards.

Do i have to send my iPod in if the headphone jack isn't working?

do i have to send my iPod in if the headphone jack isn't working?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

HT1349 How to send my iPod touch applications to my iPad 2

How to send my iPod touch application to my iPad 2

Download the app again in the Purchased tab of the app store on the iPad. You can download the apps again for free as long as you use the same Apple ID.
If the apps are in your iTunes library on your computer - Sync with iTunes.
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Click on all of the apps that you want to sync..
Click on the Sync Apps Heading.
Click on Apply or sync in the lower right corner of iTunes
You can also restore the iPad from a backup of the iPod Touch and then sync the iPad with iTunes and the iPad will be identical to the iPod Touch with regard to content.

Where do i send my ipod to get a new one?

my warranty is going to expire august 2006 where do i send my ipod to get it fixed (the apple logo wont go away)
email me at [email protected]

http://depot.info.apple.com/ipod

HT1438 I just put in a request to send in my ipod for repairs, what is the actual address I send my iPod to?

Just need an address to send my ipod out too. I filled out the online form to send in my ipod, paid the bill with my visa, now I need to know "where" to send it. Didn't see an address

Apple should contact you for a shipping address and of how to ship. Contact Apple if the do not send you the information. Make sure you included the case/repair number if you contact them.
Contacting Apple for support and service

Okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards.

After my warranty form has arrived in the mail how many days do I have till I have to send my ipod to UPS?

I called the My Appleid number and registered my Ipod touch with a one time curtesy because I did not have my receipt. My sister stepped on my ipod and cracked the screen, I finally got the form in the mail with the sticker, I am supposed to put on the bow that my ipod goes into. How many days do I have till I have to send my Ipod, form, and packing sticker to the UPS center?

I would say five days. Note however, that a cracked screen is not covered by warranty since that is accidental damage. Apple will exchange your iPod for a refurbished one for:
- $99 for 16 GB 5G and 8, 16, and 32 GB4G,
- $149 for 32 and 64 GB 5G
- $199 for 64 GB 4G

Where do i send my ipod to get fixed

I need to send my ipod in to get fixed how and where can i do this

Depends on whether or not you want to send it to Apple to be repaired/replaced or a third party service center.
http://www.apple.com/support/service/depot/ipod/verify/
B-rock

Where do I send my ipod to get fix when the screen is cracked?

where do i send my ipod to get fis when the screen cracked?

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
To send it to Apple see:
Apple - Support - Service Answer Center
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

Apple send the iPod 4 gen the ios7 update so you could prove to us it can't handle it

Apple send the iPod 4 gen the ios7 update so you could prove to us it can't handle it

That is a nonsensical request. If it could be installed then that would not prove that it could not be installed.
Ry-ry.c wrote:
Apple send the iPod 4 gen the ios7 update so you could prove to us it can't handle it

I Need Help with Sending My Ipod Back!

I need to send my ipod back because I think the headphone connector is broken but I'm confused. When go to the page where you send it back it asks you some questions. At the start it asks you if you need to replace a part or the whole thing...whick should I chose? Also at one part it asks you what's wrong with the ipod. It has a drop down menu and i'm not sure what to put. Also after that it asks you which faulty accessory you have. What happens when you don't have a faulty accessory or you don't know what's wrong with it? What else would a headphone connector be called...sorry i'm really thick

If you have used your iPod with other headphones and it still won't work then you would need the whole iPod replaced.
So...
1) Repair whole unit
2) For select an issue, click Sound Quality
You should be able to complete the rest of the form.
btabz

Where can I send an ipod touch?

Where can I send a ipod touch, for it to get fixed? Anywhere besides apple store that I could absolutely trust. I don't want to send it in the mail either, because I don't want to get scammed. I guess I can go to an Apple store if I had to. But, my warrenty is up. Could they fix it, but would I have to pay more.
Problem(s):
- screen is cracked at bottom right corner going 1/4 of way up.
- Music won't play out of headphones. I tried cleaning it and wiggling it, but nothing. It plays, but it only has either the words of the song, or the music of the song. (NOT the words) I could press down in front of it for a while to make it work, but it doesn't work that way anymore. (Thats how the screen cracked I think.)
So can any of you look it up, and find what price I'd be looking at without buying another ipod touch. If, it's to much I might as well buy another ipod, NOt a touch, and only have it for music.

Ummmm, yeah I don't want to send it anywhere, I want to be able to give it to somebody. And I do not want to drive a long way away just to do this either. I might end up just getting a new ipod, but not a touch. Because those suck with the headphone jack! Thanks for replying though.
I also cracked my screen even more, only a little bit though. :/ I am going to leave it at my house for a while, because I don't want to crack it anymore.

HT1694 I did that, still can't send email, Ipod touch STILL says account information is incorrect (it's not) what now then???

I followed the steps detailed on the help page for resolving email issues with Hotmail (Live.com) did everything listed, followed all the steps, still can't send email, Ipod touch STILL says account information is incorrect (it's not) what now then???

Can you access the account on another device?
Have you tried when connected to another network?
Have you tried deleting the account from the iPod and reentering the settings since it is easy to make an error.

How do you send your iPod in to Apple?

I want to send my iPod in, I did it once but i forgot how to do it. I've been trying to fix my iPod but nothing is working, so I was going to send it in and see what they could do. If you know how to send in your iPod please let me know! thankss!

You can arrange online service here.
Service request.

HT1459 where do i send my ipod touch to in the mail? whats the address?

where do i send my ipod touch to in the mail? whats the adress?

Call AppleCare Support:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
You must arrange with them for the return of your Touch. They will issue a case number and send you a box and pre-paid shipping label to ship the Touch to Apple. When it is done they will ship it back to you pre-paid.

Sending my iPod in

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