Sending  Pages formatted document by apple mail changes font.

I have an iMac 2.66 GHz, 4 GB RAM and using OS 10.6.2(SL) and iWork '09 & Apple's Mail App.
A friend prepared a Pages document and sent it to me using Apple's Mail app.. He is using OS 10.5 and iWork '09. He told me that he used the Arial Font and all the Text & Images (using the Layout mode in Pages) looked fine on his computer (iMac). When I received his e-mail and opened his document, I notice that the document did not looked well. The text boxes were running into each other AND his original Arial Font had changed on my Desktop to Helvetica. BTW, I have used Helvetica in MY Pages documents in the past. I requested my friend to send me the same doc in PDF format.and it all came out just fine with proper spacings, etc. He also tried sending "compressing" the file via Finder menu: File>Compress(file name).pages,but results were as bad.
Can you help explain why the changes?? Thanks, Bob

I am not saying your friend is deceiving you or not to be trusted, just that +a lot+ passes people's notice. I could quickly check the document but have to go away to Sydney for a week or two and won't be able to get the email.
Is there a chance this document started on a PC, either as a Word .doc or template, where the Arial MT font was used?
I'd also check if you have a style "Normal" in the document, that is a dead give away that it came from MsWord.
I just checked, and you should too, the Arial fonts installed on my Mac which are labeled Arial Regular, Italic, Bold and Bold Italic are in fact all ArialMT © Microsoft. You can get that information in Font Book, select the font and +Show Font Info+ (command i). I can't swear to the origin of my fonts though, a lot gets installed without my knowing, but they look like the Mac OSX fonts.
If you do find these fonts with Font Book, turn them on and see what happens when you open the document.
The Arial MT font may also be buried in the styles of the document or in Section templates that you may or may not have used. To clear the styles of the font you can force a new style over the existing ones by creating sample text and go to the Styles Drawer click on the arrow next to the style and go "Redefine Style from Selection".
Once you have cleared out the document use the clean copy to share with your friend.
Peter

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