Sending/Receiving Picture Texts

Can someone please help? When I receive a picture text it says "get media content now" but when I tap on that it just dings and displays the same message. Also, I can't send out picture texts. It just says, "unable to send". I had this fixed once but had to do a reset and now I can't remember what I did to fix it.
Thanks!

    Hello LauraMac! Thanks for bringing your concern to our community. Thanks as well to my friend Ann154 for assisting! Yes, it would appear that having the device set against mobile data is preventing picture messaging. Disable WiFi by going to Settings> WiFi. Make sure that WiFi is turned off before trying your picture message again.
DionM_VZW.
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    Message was edited by: Pracht

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