Sending Textmodule in email body text
Hallo,
can some body tell me how can I send a textmodule in email body with all of its fomats in a print program. I am successed to send email in print program. I read the text module in internal table but not able to import the formats of text module.
can somebody help me
regards
waseem
As a start, you can convert the ITF formatted text to HTML formatted text (using one of the available function modules) then send your e-mail body as type 'HTM'. Otherwise, start from scratch and generate the HTML content yourself using CSS.
Similar Messages
-
Purchase Order External Send with email body text
hi guru,
i saw lot of threads but i didn't get coreect answer
i did below process
Goto NACE .
u2022 Select EF and click on OUTPUT TYPES.
u2022 Then select Output Type NEU and click on processing routines .
u2022 In that you have to add a new entry - medium 5 .
u2022 Then you need to assign a program, form routine and form.
u2022 You can use the standard program i.e. SAPFM06P, FORM routine is always ENTRY_NEU and standard MEDRUCK.
u2022 Then in PARTNER FUNCTION you need to add a new entry : medium - 5 and function - VN .
u2022 For subject of the mail goto Mail Title and Texts. In title give PO No. &EKKO-EBELN& .
u2022 Under General data -> Replacement of text symbols give programm as SAPMM06E and Form Routine as TEXT_SYMBOL_REPLACE .
u2022 Now the subject will be PO No. 1800004202.
u2022 You need to maintain your email id in tcode SU01 and also the vendor's email id.
u2022 Now while creating a new purchase order , change the medium to External Send .
u2022 Then goto Communication Method and select CS01 . ALSO make sure that the Cover Page Text has value PO No. &EKKO-EBELN& .
u2022 Goto tcode ME9F .
u2022 Execute.
u2022 Select the checkbox and click on Output Message.
u2022 You will get a message MAII 00000000000001 generated .
u2022 Use note no 191470
mail subject is going ,but mail text is not coming.
some people suggest this sap note
Note 786847 - E-mail purchase order w/ e-mail text and several attachments
i did not get this note.
give the solution for email body text ,i read some thread,it will solve through abap development .
please give solution
regards
vijayHi
1. GO to tcode SCOT.
2. Double click on SMTP
3. Click on the set button next to internet
4. In this screen for SAP Script/ Forms select TXT.
Regards
Girish
Edited by: Girish Bettaiah on Aug 8, 2011 3:11 PM -
How do I add an email body text for remittance advices / payment advices?
Hello,
I am trying to send an email body text with the pdf remittance advice to my vendors.
Background:
We are running automatic payments to vendors via transaction F110. We have configured the pay run to produce remittance advices for vendor payments. Finally we activated the BTE 00002040, through transaction FIBF, to use a custom copy of the function module SAMPLE_PROCESS_00002040.
Our payment run sends emails with pdf-file attachments to our vendors correctly.
<b>The Issue:</b>
I can not find a way to add text to the body of the email with the attached remittance advice.
Has anyone advise on how to populate the email body with text?
Thank you and best regards
Karsten AroldHello Subhashree,
I have not implemented the functionality, but I found rerference to SAP Note 1033893 in another forum post.
Email text to Payment Advice in BTE2040
Allan -
I used to be able to increase the size font of the persons name sending me an email or text message. I have an iphone 5 and can no longer do that. Help!
Just the name? Don't ever recall that being a feature. However, for Mail and Messages (and a few other apps): Settings app > General > Text Size
-
Where to find email body text saved in SAP tenant system?
Hi
i wants to change email body text, in my tenant sap system we have one mail format like body as below:
Hi customer,
Thank you for your order.
Yours sincerely,
xyz
now i wants to add some extra text in the above body text. for now i am editing it for every order. i want it to setup once.
below step i am using:
https://my____.sapbydesign.com
first login to your tenant system and go to sales order workcenter-->select one sales order id-->view all(in the right most corner)-->now click on you can also button-->edit output settings.
one window will get open here i am editing the body text.Can anybody suggest me where i can find this saved email body text so that i can append some text in this.Hi Douglas,
Thanks for reply.
Your given link dosent opens "server not found" error. And Last time i had raised an incident to SAP and got the below reply(Some part of reply).
"Email body text field feature will be available in FP 1302 system the BO: /DOC/OM_DOCUMENT_OUT_REQ -> ROOT->ITEM->EMAIL_BODY_TEXT field is PSM write access is enabled."
"standard email
template can further be modified by making the field
“EMAIL_BODY_TEXT” PSM enabled.
The hierarchy is ROOT->ITEM->EMAIL_BODY_TEXT.
This feature can only be available in FP 1302 and above systems".
Can you help where and how i can use this. -
Ipad and iPhone not able to send photos via email or text
My iPad2 and iPhone (5s) are not able to send photos via emails or texts. They communicate with each other in sharing the photos but I can't send them out anywhere. Anyone have suggestions?
You can choose Outlook Express by following steps:
1) Launch Starter Edition.
2) Choose Edit menu >> Preferences or press Ctrl + K, to launch preference dialog.
3) Choose Email from side menu on preference dialog.
4) in Client, 'Send Email Using :' set"Outlook Express" and press 'Ok'
You are reasy to share your images.Let me know if it helps.
Cheers!!!
Agrawal -
Send Smartform as Email body not PDF attachment
Hello Experts,
I have a requirement where I need to send Smartform as Email body and NOT as PDF attachment.
I have spool ID generated for the smartform, how can I send this spool in Email body rather than as an attachment.Hi K C
Try this.. Get the OTF data from the SMARTFORM, use the OTF data and pass this to FM'CONVERT_OTF', and use the format as PDF.
Then use the resultant converted PDF data as attachment while calling the 'SO_NEW_DOCUMENT_ATT_SEND_API1' FM.
let us know if this works.
Thanks
Rajesh Chowdary -
Sending PO (PDF attach.) via email: adding email body text
Hi,
I need to send Purchase Orders to Vendors as PDF attachments to emails; I have successfully configured all the necessary:
For Output Type NEU
1) Access to conditions (General Data) set to X
2) Dispatch time 3 Send with application own transaction
3) Transmission Medium 5 for External send
4) Processing routines 5 includes a customer Program and Form to make use of my SAPScript
I have set up a Communication Strategy (NET - Internet) and created a condition based on a specific document type.
Using ME9F I can select my PO and successfully output the message - I can view the request using SOST and an email with the PO attached as PDF is sent to the correct recipient (email address of Vendor).
I would like though to add some text to the body of the email, which is totally empty. Can anyone please advise on how to achieve this? In the Output Type config there is a section "Mail title and texts"... can anyone tell me whether this section can be used to add body text to the email and how? I have managed to customise the "Title/Subject" of the email and PO but cannot find a way to add some text in the email body.
Thank you very much for your help.
GabHi Danilo,
You need to do some configuration for this.
- Goto NACE .
- Select EF and click on OUTPUT TYPES.
- Then select Output Type NEU and click on processing routines .
- In that you have to add a new entry - medium 5 .
- Then you need to assign a program, form routine and form.
- You can use the standard program i.e. SAPFM06P, FORM routine is always ENTRY_NEU and standard MEDRUCK.
- Then in PARTNER FUNCTION you need to add a new entry : medium - 5 and function - VN .
- For subject of the mail goto Mail Title and Texts. In title give PO No. &EKKO-EBELN& .
- Under General data -> Replacement of text symbols give programm as SAPMM06E and Form Routine as
TEXT_SYMBOL_REPLACE .
- Now the subject will be PO No. 1800004202.
- You need to maintain your email id in tcode SU01 and also the vendor's email id.
- Now while creating a new purchase order , change the medium to External Send .
- Then goto Communication Method and select CS01 . ALSO make sure that the Cover Page Text has value PO No. &EKKO-EBELN& .
- Goto tcode ME9F .
- Execute.
- Select the checkbox and click on Output Message.
- You will get a message MAII 00000000000001 generated .
If the BASIS guys have made the necessary configuration for sending mail then the mail will go .
You can see the status in tcode SOST.
If you want to use a z-programm and z-form then you need add the functions used in standard programm SAPFM06P for generating mail in your z-programm.
Hope it helps,
Swapnil -
Hi ALL,
I need to display the following data in the email body with Material records and DIR records
Line 1 (Header Line):
"Material Master Records "
Line 2:
[ space ]
Line 3 (New Record):
Material Number Material Desc. MatGrp Basic Material UOM
Line 1 (Header Line):
"Document Info. Records "
Line 2:
[ space ]
Line 3 (New Record):
DocType Document Part Version Doc.Desc.
I am using the FM 'SO_NEW_DOCUMENT_ATT_SEND_API1' to send the mail and populating the contents_txt internal table with Material and DIR records using OFFSETS.
I am getting alignment problems and space is getting trucated between the fields.
Can somebody tell me how to do a proper formating to the email body
Thanks
BhaskerI hope every thing in the mail is in Charater format , every field and length .
the only thing for these sort of option is to have a fixed distance based on max and min length the text can occupy .
Line 1 (Header Line):
"Material Master Records "
Line 2:
[ space ]
Line 3 (New Record):
Material Number Material Desc. MatGrp Basic Material UOM
declare the text as
begin of itab occurs 0 ,
s1(200) type c,
endof itab
1. first text for the header .
itab-S1+10(100) = " Header text'.
append itab .
clear itab.
2.
append itab ====> fill force an empty line
3.
use concatenate f1X(Y ) f2X(Y ) itab-f3+X(Y ) into itab-s1 separated by space
append itab.
will keep the format in justified format .
similarly repeat the same for the second header .
regards,
vijay -
Hi All!
I need to send a SmarForm by email as an email body.
The SmartForm is a simple plain text form.
Does someone know how to do it?
Regards,
Alejandro.hi,
try this link u will have two codes.
Email Body
even if u dont understand check this code.
Here is the code to send the Smartform to mail as PDF attachment.
REPORT ZTEST_PDF_MAIL.
Internal Table declarations
DATA: I_OTF TYPE ITCOO OCCURS 0 WITH HEADER LINE,
I_TLINE TYPE TABLE OF TLINE WITH HEADER LINE,
I_RECEIVERS TYPE TABLE OF SOMLRECI1 WITH HEADER LINE,
I_RECORD LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
Objects to send mail.
I_OBJPACK LIKE SOPCKLSTI1 OCCURS 0 WITH HEADER LINE,
I_OBJTXT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
I_OBJBIN LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
I_RECLIST LIKE SOMLRECI1 OCCURS 0 WITH HEADER LINE,
Work Area declarations
WA_OBJHEAD TYPE SOLI_TAB,
W_CTRLOP TYPE SSFCTRLOP,
W_COMPOP TYPE SSFCOMPOP,
W_RETURN TYPE SSFCRESCL,
WA_DOC_CHNG TYPE SODOCCHGI1,
W_DATA TYPE SODOCCHGI1,
WA_BUFFER TYPE STRING, "To convert from 132 to 255
Variables declarations
V_FORM_NAME TYPE RS38L_FNAM,
V_LEN_IN LIKE SOOD-OBJLEN,
V_LEN_OUT LIKE SOOD-OBJLEN,
V_LEN_OUTN TYPE I,
V_LINES_TXT TYPE I,
V_LINES_BIN TYPE I.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
FORMNAME = 'ZTEST'
IMPORTING
FM_NAME = V_FORM_NAME
EXCEPTIONS
NO_FORM = 1
NO_FUNCTION_MODULE = 2
OTHERS = 3.
IF SY-SUBRC 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
W_CTRLOP-GETOTF = 'X'.
W_CTRLOP-NO_DIALOG = 'X'.
W_COMPOP-TDNOPREV = 'X'.
CALL FUNCTION V_FORM_NAME
EXPORTING
CONTROL_PARAMETERS = W_CTRLOP
OUTPUT_OPTIONS = W_COMPOP
USER_SETTINGS = 'X'
IMPORTING
JOB_OUTPUT_INFO = W_RETURN
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5.
IF SY-SUBRC 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
I_OTF] = W_RETURN-OTFDATA[.
CALL FUNCTION 'CONVERT_OTF'
EXPORTING
FORMAT = 'PDF'
MAX_LINEWIDTH = 132
IMPORTING
BIN_FILESIZE = V_LEN_IN
TABLES
OTF = I_OTF
LINES = I_TLINE
EXCEPTIONS
ERR_MAX_LINEWIDTH = 1
ERR_FORMAT = 2
ERR_CONV_NOT_POSSIBLE = 3
OTHERS = 4.
IF SY-SUBRC 0.
ENDIF.
LOOP AT I_TLINE.
TRANSLATE I_TLINE USING '~'.
CONCATENATE WA_BUFFER I_TLINE INTO WA_BUFFER.
ENDLOOP.
TRANSLATE WA_BUFFER USING '~'.
DO.
I_RECORD = WA_BUFFER.
APPEND I_RECORD.
SHIFT WA_BUFFER LEFT BY 255 PLACES.
IF WA_BUFFER IS INITIAL.
EXIT.
ENDIF.
ENDDO.
Attachment
REFRESH: I_RECLIST,
I_OBJTXT,
I_OBJBIN,
I_OBJPACK.
CLEAR WA_OBJHEAD.
I_OBJBIN] = I_RECORD[.
Create Message Body Title and Description
I_OBJTXT = 'test with pdf-Attachment!'.
APPEND I_OBJTXT.
DESCRIBE TABLE I_OBJTXT LINES V_LINES_TXT.
READ TABLE I_OBJTXT INDEX V_LINES_TXT.
WA_DOC_CHNG-OBJ_NAME = 'smartform'.
WA_DOC_CHNG-EXPIRY_DAT = SY-DATUM + 10.
WA_DOC_CHNG-OBJ_DESCR = 'smartform'.
WA_DOC_CHNG-SENSITIVTY = 'F'.
WA_DOC_CHNG-DOC_SIZE = V_LINES_TXT * 255.
Main Text
CLEAR I_OBJPACK-TRANSF_BIN.
I_OBJPACK-HEAD_START = 1.
I_OBJPACK-HEAD_NUM = 0.
I_OBJPACK-BODY_START = 1.
I_OBJPACK-BODY_NUM = V_LINES_TXT.
I_OBJPACK-DOC_TYPE = 'RAW'.
APPEND I_OBJPACK.
Attachment (pdf-Attachment)
I_OBJPACK-TRANSF_BIN = 'X'.
I_OBJPACK-HEAD_START = 1.
I_OBJPACK-HEAD_NUM = 0.
I_OBJPACK-BODY_START = 1.
DESCRIBE TABLE I_OBJBIN LINES V_LINES_BIN.
READ TABLE I_OBJBIN INDEX V_LINES_BIN.
I_OBJPACK-DOC_SIZE = V_LINES_BIN * 255 .
I_OBJPACK-BODY_NUM = V_LINES_BIN.
I_OBJPACK-DOC_TYPE = 'PDF'.
I_OBJPACK-OBJ_NAME = 'smart'.
I_OBJPACK-OBJ_DESCR = 'test'.
APPEND I_OBJPACK.
CLEAR I_RECLIST.
I_RECLIST-RECEIVER = 'mail id'.
I_RECLIST-REC_TYPE = 'U'.
APPEND I_RECLIST.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
DOCUMENT_DATA = WA_DOC_CHNG
PUT_IN_OUTBOX = 'X'
COMMIT_WORK = 'X'
TABLES
PACKING_LIST = I_OBJPACK
OBJECT_HEADER = WA_OBJHEAD
CONTENTS_BIN = I_OBJBIN
CONTENTS_TXT = I_OBJTXT
RECEIVERS = I_RECLIST
EXCEPTIONS
TOO_MANY_RECEIVERS = 1
DOCUMENT_NOT_SENT = 2
DOCUMENT_TYPE_NOT_EXIST = 3
OPERATION_NO_AUTHORIZATION = 4
PARAMETER_ERROR = 5
X_ERROR = 6
ENQUEUE_ERROR = 7
OTHERS = 8.
IF SY-SUBRC 0.
WRITE:/ 'Error When Sending the File', SY-SUBRC.
ELSE.
WRITE:/ 'Mail sent'.
ENDIF.
If you want to send some text as Body of the Mail then follow this once
when u r callin the FM'SO_NEW_DOCUMENT_ATT_SEND_API1'.. points to remember
1.u have to pass the body of content in table CONTENTS_TXT(ia m using I_OBJBIN) (each line a record) then. suppose i have appended 11 records to the table CONTENTS_TXT .
2.PACKING_LIST(iam usign I_OBJPACK) table u ahve to append a redord as follows
I_OBJPACK-TRANSF_BIN = ' '.
I_OBJPACK-HEAD_START = 000000000000001.
I_OBJPACK-HEAD_NUM = 000000000000001.
I_OBJPACK-BODY_START = 000000000000002
I_OBJPACK-BODY_NUM = 000000000000010.
I_OBJPACK-DOC_TYPE = 'RAW'.
append I_OBJPACK-.
by the above code system treat the first line in table I_OBJBIN as header and the 2nd line to 10 lines tread as body.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
DOCUMENT_DATA = WA_DOC_CHNG
PUT_IN_OUTBOX = 'X'
TABLES
PACKING_LIST = I_OBJPACK
OBJECT_HEADER = WA_OBJHEAD
CONTENTS_BIN = I_OBJBIN
CONTENTS_TXT = I_OBJTXT
RECEIVERS = I_RECLIST
EXCEPTIONS
TOO_MANY_RECEIVERS = 1
DOCUMENT_NOT_SENT = 2
DOCUMENT_TYPE_NOT_EXIST = 3
OPERATION_NO_AUTHORIZATION = 4
PARAMETER_ERROR = 5
X_ERROR = 6
ENQUEUE_ERROR = 7
OTHERS = 8.
reward me ig helpful. -
Hello,
we need to add a mailbody text to a standard mail (e.g. sales order confirmation using program SAPMV45A).
The output type was defined using transaction NACE with application V1 and medium 5 (external sending).
Currently we have only the PDF attachment without any text.
The mail text using transaction V/30 cannot be used for external sending (-> OSS 191470).
Is it possible to fill the mailbody text (argument: contents_txt in SO_DUCUMENT_SEND_API1) with standard customizing?
Or is a modification necessary?
Thanks in advance for your help.
Marian.Hello,
I am working in a 4.7 environment using standard output configuration using transaction NACE and I also could not get standard SAP to add email disclaimer text into the body of the email. Here is what I did:
1) In function module SO_OBJECT_SEND, I added an include statement (this IS a modification to SAP):
tm = cl_os_system=>get_transaction_manager( ).
if not tm is initial.
t = tm->get_current_transaction( ).
if not t is initial.
t->set_mode_update( oscon_dmode_direct ).
endif.
endif.
catch cx_os_error cx_os_system_error.
endtry.
INCLUDE ZZMVxxxxxx.
create send request
CALL FUNCTION 'SBCOMS_SEND_REQUEST_CREATE'
exporting
originator = originator
originator_type = originator_type
IMPORTING
SEND_REQUEST = send_request
TABLES
OBJCONT = objcont
OBJHEAD = objhead
OBJPARA = objpara
OBJPARB = objparb
2) In the INCLUDE, I added this code which retrieves standard text object and populates the table which becomes the email body:
DATA: ZZ_lines LIKE tline OCCURS 0 WITH HEADER LINE.
CALL FUNCTION 'READ_TEXT'
EXPORTING
CLIENT = SY-MANDT*
ID = 'ST'
LANGUAGE = 'E'
NAME = 'Z_EMAIL_DISCLAIMER_GENERAL'
OBJECT = 'TEXT'
ARCHIVE_HANDLE = 0*
LOCAL_CAT = ' '*
IMPORTING*
HEADER =*
TABLES
LINES = ZZ_LINES
EXCEPTIONS*
ID = 1*
LANGUAGE = 2*
NAME = 3*
NOT_FOUND = 4*
OBJECT = 5*
REFERENCE_CHECK = 6*
WRONG_ACCESS_TO_ARCHIVE = 7*
OTHERS = 8*
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO*
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.*
ELSE.
LOOP AT ZZ_LINES.
MOVE ZZ_LINES-TDLINE TO NOTE_TEXT-LINE.
APPEND NOTE_TEXT.
ADD 1 TO SIZE-NOTE_TEXT.
ENDLOOP.
ENDIF.
3) Finally, I created the standard text object Z_EMAIL_DISCLAIMER_GENERAL and added the following text:
PLEASE DO NOT REPLY TO THIS EMAIL. IF YOU HAVE QUESTIONS, PLEASE
CONTACT YOUR <your company's name> REPRESENTATIVE.
This communication is intended for the use of the addressee only and may
contain information that is privileged or confidential. If you are not
the addressee, you are hereby notified that any dissemination,
distribution or use of this communication is prohibited. If you received
this communication in error, please destroy it, all copies and any
attachments and notify the sender as soon as possible. Any comments,
statements or opinions expressed in this communication do not
necessarily reflect those of <your company's name>, its subsidiaries and
affiliates.
Hope this helps.
Edited by: Bruce Risto on Jun 18, 2009 11:27 AM
Edited by: Bruce Risto on Jun 18, 2009 11:54 AM -
How to send an group email with text and photo with out having google trash it
how to send a group email with imac 21.5 8.1 Yosemite gmail without having it trashed automatically
Check the settings on the machine(s) that are trashing it.
-
Financial Reporting 9.1.3 - Modifying Email Body text of cmd line scheduled
I would like to add text to the body of the command line scheduled email that is sent out using Financial Reporting.
Ideally I would like to suppress the text that is automatically added to the body of the email by Financial Reporting as well.
I have modified the subject line by modifying the XML files.
I tried adding text to the body tag, but that does not seem to be working. (no matter what I put into the body tag it does not show up).
any ideas?Hi,
Have you configured the SMTP server settings in the various config files for the new version that you are using? Your log seems to suggest that it is still set to 'mail' which I think is the default.
I think the minimum you need to do is Essbase, Financial Reporting and Workspace, files as detailed below (paths may vary depending upon platform, windows & tomcat provided below even though it sounds like you've done this before).
Essbase: C:\Hyperion\AnalyticAdministrationServices\server\ OlapAdmin.properties
Financial Reporting: C:\Hyperion\BIPlus\lib\ fr_global.properties
Workspace: log in and select Navigate > Administer > Notifications
You may also need to restart the related services.
Hope this helps
Stuart Game
www.analitica.co.uk -
Email Body Text Alignment for external emails
Some of the users in my Exchange having problem with email alignment. Whenever they send email to outside the organization like yahoo, hotmail, gmail or any other external domain, the recipient receive the email with centered align even though they sent
the email with left align.
Is this a server issue or their outlook setting issue?
Please reply asap.Hi,
As per the information and details provided by you, I think this is a your Outlook setting issue: -
Please follow this step in your Outlook: -
First open
Microsoft Outlook.
Click on the
File tab.
Click on the
Options > Trust Center > Trust Center Settings.
Click on
Email Security.
Under
Read as Plain Text, select the Read all standard mail in plain text check box.
To include messages signed with a digital signature, select the
Read all digitally signed mail in plain text check box.
Note: - If you want to view a plain text messages in its original format, click the InfoBar, and choose either
Display as HTML or Display as Rich Text.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G -
Can't send pictures through email nor text
I have rebooted, I have battery pulled. Nothing works. Regular email is fine but it won't send a pic, and when I highlight a pic in my library, there is no SEND option.
I have seen many internet posts on this topic, but no solution. If you have a solution, please email me or post it here.
Solved!
Go to Solution.LOL! Occam's Razor again! Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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