Sending the same email message several times to contacts.  Turned off iCloud, but still sending message.

Sending the same email message several times to contacts.  Turned off iCloud, but still sending message. 
A user had synced all of his contacts from his computer and iPhone to his iCloud.  Today, his iCloud sent out the same message 20 times to all recipients.  We were able to transfer all calendar items and contacts back to his pc and then disable iCloud.  However, it still sent out the messages.  Any ideas?

It's a carrier issue. I have AT&T and had this issue with my friend (who had an Android) and my mother (who had a feature phone). Both of them have Verizon for service and I'm thinking the issue was on Verizon's end. They both just dealt with it as we tried all sorts of things to get this sorted out (other than contacting Verizon directly) and had no luck.
They've both switched to iPhones so it's a moot point for us now, at least.
~Lyssa

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