Sending to a shared contact group with subgroups fail

Hello all,
I am hoping someone can help me with this one, as I have researched non stop and cannot find an answer.
SCENARIO:
Outlook 2010 (with all the latest updates)
Exchange 2010
Windows 7 x64
We are a group of 15 users. All 15 of us add a shared mailbox used for communications into our Outlook client so we can access and monitor the entire mailbox, including contacts.
When trying to send a communication to a Contact group that is in the shared mailbox contacts, it will work fine unless there is another contact group within that group (subgroup). The email will bounce back with the following error:
[email protected] #550 5.4.4 ROUTING.NoConnectorForAddressType; unable to route for address type ##
If you send to a contact group with a subgroup from your own local contacts, it works fine.
If you send to a contact group without a subgroup, it works fine.
If you log directly into the shared mailbox and send from there, it works fine.
This issue appears ONLY to occur when sending to a contact group that has a subgroup within it from a shared contact list.
Based on my investigation, it appears that Outlook is trying to look for the subgroups within the local contact list, not the location of the actual contact group itself. Perform the following steps:
Add an additional (or shared) mailbox to your Outlook profile.
In the shared mailbox contact list, create 2 contact groups. (Test 1 and Test 2).
Add Test 2 into the Test 1 group. In Test 2 group, create/add a contact. (This may easiest be done by the shared mailbox itself)
Ensure you are logged into your original profile, and Right click the Test 1 group and Create->Email.
You will notice right away if you expand the Test 1 group, it will show up Test 2 (Unknown) and if you try and double click Test 2 to see it's properties, it says it cannot find it. If you perform this same step while logged into the shared mailbox directly,
it is able to locate the contact.
Any information I have found on this bounceback references a bug where a link in an email who try to send to a contact using MAILTO instead of SMTP. However, this is not the scenario I am in.
It is currently not feasible to have everyone add all these contact groups into their own contact list, as these groups change all the time.
If anyone has any ideas how this could be fixed, or have maybe other suggestions of how to use and access groups with subgroups for communications without logging into the shared mailbox, that would be great. We are unable to login to the shared mailbox
directly anymore as we are doing away with shared passwords.
Thanks all

Hello,
How did you select the recipients when composing email? Did you click the To button and select it from the Address Book or use the auto-complete list? If you select from the auto-complete list, please try deleting the contact group from the auto-complete
list and then test again.
In addition, since the bounceback error is similar to the MAILTo bug, we may try to install the hotfix to take a chance.
http://support.microsoft.com/kb/2597052
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Sending mail to a contact group with a numeric name

Hello!
I have a problem when sending mail to a contact group. The contact group is named "1234", and in Mail the autocompletion of the address is not performed successfully.
However, if I rename the group to "A1234" then it all works. Sounds like a bug to me.
Also, I have 31 people in my contact group. And, when adding the "A1234" group in the To: field - not all in the contact group are added. (And yes, they all have valid email addresses)
This also sounds like a bug to me. Or, am I missing something?
I should also add that when - in the address book - I select the group and "Send email to group", not all people in the group are added either...
Cheers,
/ Peter

Your email provider limits the number of email addresses you can send to at once, so it's likely you exceeded that limit, thus causing their server to hang. Check with them to find out that limit, then try reducing the number of recipients your sending to in that group to that number or less.

HT202724 When I send a message in a group with non-iPhone users it appears as a mms, how do I change the settings so it's a sms?

When I send a message in a group with non-iPhone users it appears as "New Multimedia Message." One of my friends in the group also has an iPhone and his doesn't appear this way, how do I change my settings so it appears as a normal text message and not an mms?

iOS: Troubleshooting Messages - Apple Support
Send a group message with your iPhone, iPad, or iPod touch - Apple Support
Send messages with your iPhone, iPad, or iPod touch - Apple Support

Again : nokia 6131, syncing contacts/groups with P...

Could anyone ( nokia are you there ??) please tell me if PC Suite could retrieve groups info defined on my phone ? and regarding contacts is there any way to export them ( csv file or somthing like that )
Regards
Silvio
nokia 6131, syncing contacts/groups with PC Suite
sm707
Visitor
Posts: 1
Nokia 6131, Windows XP SP2 all updates, PC Suite 6.82.22.0, Bluetooth
I need help on syncing groups with PC Suite. When browsing contacts with Phone Browser, I can edit/view contacts, but no info about the groups I've defined on my phone.
I've also tried syncing contacts with Lotus Notes but no groups were exported.
This is a very important feature for my job.
Thanks ,
Silvio

if you are using the ovi.com, i would suggest you get your contacts squared away and sync them elsewhere, that is going to be deleted soon, if not already.
i had issues syncing my data with nokia services for the longest time. it was good, then they "fixed" the nokia suite and it wasnt....then there was ovi suite and that botched them all too.
i used to sync directly to my outlook with the 9500, and then through my other devices until ovi suite when i grew tired of the challenges with the contacts.
eventually, i ended up signing up with office365 to get an exchange account for $5/mo.
i think that the devs for the software products only use thier nokia exchange accounts when testing, which goes around the issues that we have had.
i would create either a google account and sync there, or if you want to also sync directly to an outlook, create a live/hotmail/outlook.com email address and then download the hotmail connector application for your pc, and then it will sync your wireless devices and outlook like a free exchange server and sync contacts/calendar/email.
if you go that route, you can get the hotmail connector here: http://office.microsoft.com/en-us/outlook/microsoft-office-outlook-hotmail-connector-overview-HA0102...

On iPad & iPhone why can't I send emails using my Contacts Groups

On iPad & iPhone why can't I send emails using my Contacts Groups?

daywm wrote:
But I can send to all members in a "Group" on my Mac-Mini Mail by just enterig the "group name" in the TO:
I thought thet iPad & Iphone Mail would provide the same capability
I also thought that but it's not true.

Send SMS to the contact group! Other suggestions.

I wanted to make the following reviews Nokia Ovi Suite
- It is not possible to send SMS to a contact group
- It is not possible to change the display of SMS
- When there is a new SMS message, not possible to open the message
- It should be possible to access the report SMS delivery

Here's d answer for ur ?
/discussions/board/message?board.id=pcsuite&thread.id=39130
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

TS4002 How do I send email to a Contacts Group list?

How do I send email to a Contacts Group list?

Thank you for your quick reply. I've had a MAC for several years but never used this option. (We are all infants when doing something for the first time. A recent TBI has also stunted my figure-it-out-yourself ability.) I appreciate your help. (PS I want to indicate this solved my question, but I can't see where to do that!)

How to sync contacts group with Ovi PC suite or Ov...

Hi
I have a N97 with latest firmware.
Does anybody know how to sync contacts group with Ovi PC suite or Ovi.com?
I go to the option in (Menu/Settings/Connectivity/Data transfer/Sync/), then edit profile.
But don't know how to define the database of contacts group.
Anybody knows? Thanks

Hi you can sync groups with Ovi suite on your computer, you can also edit them by right clicking a contact and adding to group !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

How do I stop iOS8 sharing Contact info with Facebook?

Every time I make a change in Contacts, my iPhone tries to send the information to Facebook. Also, my personal (Me) information in Contacts has little blue Facebook linking tags throughout. Here's the thing - I never specifically set this up and I don't want it. It is a breach of my privacy. But for the life of me, I can't find how to disable this function anywhere within Settings nor within the Facebook App.
Please, can someone tell me how to disable this functionality?

@Don Kirk
Try the steps below to help you out with your issue:
Removing Facebook Contacts from iPhone
One of the easiest ways to remove or hide the Facebook contacts from appearing in your Contacts is to turn off a switch you’ll find in Facebook settings. To do this:
Open the Settings app
Tap on Facebook
Under “Allow These Apps to User Your Account”, turn off the switch for Contacts
Go back to your Phone app → Contacts and refresh the contacts list. All those Facebook contacts should be gone now.
Hide Facebook Contacts From Showing Up (Groups)
So we come to the next method which is usually considered a step backward because of its implementation in iOS 7 (more on that later).
You have these Groups that you can create and manage. Controlling the groups (and their visibility on the Contacts app) was very easy with iOS 6. With iOS 7, it gets a couple of steps extra.
Open the Phone app and tap on contacts
Now, tap on “Groups” link on the top-right
Do you see a “Facebook Contacts” group. You have to turn this off. (Uncheck)
Tap on Hide All Contacts first. Then tap on all other groups that you want to see. Don’t tap on the Facebook group. That’s it. (In iOS 6, tapping used to toggle check/uncheck. The implementation is kind of strange in iOS 7).
<Link Edited By Host>

Delelet about 2000 contact groups with same starting sequence for name

Hi,
I have about 2000 contact GROUPS, which I need to delete. All groups start with _ModGrp and were created by a Deutsche Telekom app (according to the groups names) on my iphone and syncronized to all my devices. I´ve reported this app to apple a while back and the bug got fixed, however I still have all those groups.
Any and all help would be greatly appreciated.

All recently created Group Chats will be Cloud based group chats. It doesn't matter whether a group is created using Skype 6.21 or 7.0 version. Obviously, all groups created using 7.0 are cloud based, because the 7.0 version was not yet available when P2P groups could still be created.
Groups created in the past using 6.21 version might still be P2P type but they can be accessed by the 7.0 version too.
However, groups created on one Skype device are not automatically added to Contact List on Skype clients installed on other devices.
As pointed out by Capreolus, the group created using 6.21 should appear in the Recent tab whenever some one sends a new message to this group, and from there it can be added to the Contact List. At least in theory, this should work. The "real life" might be unpredictable.

Syncing gmail contact groups with ipad2

I wish to sync my gmail contacts groups using microsoft exchange on the iPad2. Everything syncs correctly except the gmail groups I have created for my contacts. Anyone have a solution ?

I just set up syncing with Gmail Contacts for my wife's iPad this morning. IOS doesn't handle Groups. I've seen lots of gripes about this in many places online. I've also seen it suggested that we should suggest this as a "feature" to Apple. I'm going to look all day today for a place to do this. I hope you will, too. Good luck!

Synching gmail contact groups with the iPhone

Can I import my gmail contact groups into an iPhone/Macbook? Do I need to put them in the iContacts or some other way. Thank you..

Found out I was using Outlook 2000. Syncing won't work unless you use Outlook 2003 or higher. I got around this by going into Outlook contacts and did the following steps under the file tab I:
1-Export to file
2-Comma Separated Values (Windows)
3-Named file
4-Saved file to desktop
Then I copied the contacts file to mobile thumb and imported them to Windows Address on another computer. From there I synced with my IPhone.
I found out Windows Address mirrors anything under Outlook. Because my Outlook is old and in the wrong format using my Windows Address will do the same thing thus I needed to copy info to another computer in order to use Windows Address. I will upgrade Outlook and see how that works but for now I have a temporary fix to problem.
Hope this helps.

N95 Contact Groups with iSync

Hi there,
I have done some searching around and can only find old posts on this and was wondering if this had been sorted since.
I have a Macbook and I use contact groups in my Address Book. I would like those contact groups to be created on my n95 address book when I use iSync.
Can this be done? Also, if it can be done with a special program please tell me as I will happily install something to get this to work.
Thanks,
Mike

Hi Stephan.
I found that iSync had errors when syncing that was stopping it refreshing the groups successfully.
1. Open Applications > Utilities > Console.
2. Open iSync and try and sync
Look in the console log and see if it comes up with any entries with error or failure in them. In my case I had an error that a directory did not exist and this was causing iSync to lock up when it came to refreshing groups from Addressbook. My error is reproduced below.
2006-05-30 12:19:26.124 AddressBookSync[324] SyncServices assertion failure ([[NSFileManager defaultManager] fileExistsAtPath:directory]) in [ISDRecordStore initWithDatabaseInDirectory:], /SourceCache/SyncServices2/SyncServices2-188/SyncServices/ISDRecordStore.m:32 directory does not exist: /Users/xxx/Library/Application Support/SyncServices/Local/clientdata/0063006f006d002e006100700070006c0065002e0 0410064006400720065007300730042006f006f006b
In my case, I created the directory mentioned which stopped the error occurring. For some other reason when I sync'd next I had duplicate contact groups - but one of the duplicates was empty. I was then able to delete the duplicates in AddressBook and sync my desired group to my phone.
If iSync works correctly, you should only receive one line in the log after syncing if there are no changes e.g.
2006-05-30 12:38:37.709 iSync[339] we receive the end of our sync plan
This may or may not help in your situation.
Cheers Gav

Sharing contact list with another iphone

How do I keep contact lists separate on 2 iphones. Hubby and I use the same apple account for itunes, and now that we have iphones, if one of us enters a contact, its automatically on the other's phone. Is there a way to turn that off so we have our own contact lists?

Same thing was happening with me and my daughter. Go to Settings, then iCloud, and then turn off Contacts. This solved our issue.

Sharing contact info with separate Apple ID

How can I sync the contact information in the iCloud with a user with different Apple ID?

Welcome to the Apple Community.
Add your iCloud account to theirs as a secondary account in system preferences (settings) > mail, contacts and calendars.

Sending to a shared contact group with subgroups fail

Similar Messages

Maybe you are looking for