Sending work emails via orange livebox

Ok...i have a major headache. I am using an orange wireless livebox to connect to the internet while at home (which works fine). The problem i have is that i can not send work emails from home. I should imagine it has something to do with the outgoing server address being different in work to home, but even when i manually put the orange outgoing server add in preferences, the mail wont send. Does anyone else have this problem as it is doing my head in now. I was using ntl for my broadband up until i switched to orange and had zero problems with this work email from home...Why on earth would it be so different now? And yes, i have just phoned orange and had to spell out my complaint to an Indian lady who didnt understand me anyway!...Im losing the will to live here. HELP HELP HELP

Ahh yes, im sure i can get it to work by putting in the orange outgoing server address, but its so frustrating. It worked perfectly with NTL from home before...I just dont understand why orange have to be so different.

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