Sendmail does not work in Acrobat 9.5.1.

Acrobat 9.5.1
OS 10.6.8
The Sendmail feature does not work - when I try to attach mail, I get a warning:
"The SendMail doesn't know how to talk to your default mail client.  Please select a different mail application to use."
1.     Surely this should work?
2.     How do I select a different mail application?

This does not work in Acrobat XI either for Office 64bit (Office 2013 64 bit)
Does anybody know the fix for this?
I called tech support today but they dont seem to know anything about the error although its a known issue with all previous versions of Acrobat for serveral years now.
I really need to make this work, there is a random google post where I have ot make some regedits, but why can't Adobe fix this known issue since it is nothing new?
My basic understanding at this point is that even Acrobat XI is a 32 bit app and the programmers at Adobe still dont know how to write the API to talk to a 64bit mail client?
I really need some help on this if anybody has a real solution.
Thanks!

Similar Messages

  • Reverse Printing Does not work in acrobat 9 pro

    Can anyone help with this? any suggestions?  I am trying to print a PDF portfolio. I need them to print in the reverse order they are currently printing in and checking the box Reverse pages does nothing??

    This does not work in Acrobat XI either for Office 64bit (Office 2013 64 bit)
    Does anybody know the fix for this?
    I called tech support today but they dont seem to know anything about the error although its a known issue with all previous versions of Acrobat for serveral years now.
    I really need to make this work, there is a random google post where I have ot make some regedits, but why can't Adobe fix this known issue since it is nothing new?
    My basic understanding at this point is that even Acrobat XI is a 32 bit app and the programmers at Adobe still dont know how to write the API to talk to a 64bit mail client?
    I really need some help on this if anybody has a real solution.
    Thanks!

  • Alt scroll to zoom does not work in Acrobat anymore, why?

    I used this feature all the time before but it does not work anymore. Why?
    I have Mac OSX 10.10 Yosemite and use a Logitech mouse. Lates versions of all CC-apps.

    Still having this issue after an update...
    I review a lot of architectural drawings, which requires a lot zooming in/out to see details... Up until this last Acrobat Pro (11) update I was able to press option (Mac) and use the scroll wheel to zoom in and out... That convenient feature is now missing... I jacked around with several preferences and Page Display settings with no luck... I am hoping there is a checkbox hidden somewhere that I need to click on... Any clues????
    Thanks...

  • Ctrl v does not work in acrobat

    I cannot paste text from word into Acrobat anymore (worked this morning, now not working).

    Hi S Hart,
    I just replied to the private message you sent me, but if you could please post your answers to this post, I would appreciate it! That way, the resolution we arrive at will be available publicly, and we might just help another user with the same issue.
    Thanks!
    Sara

  • PS Merge script does not work in Acrobat 8

    While using attached file we can merge the ps files in Acrobat 7 but when use the Acrobat 8 script to merge the ps files it generate empty PDF. Plese help me to bypass this issue and get ps merged PDF.
    Thanks in advance,
    San

    Thank you so much Alheit... Its now working file... shall i know whats that command line do (i thought it initializing every object..am i right)

  • This.print(pp) with interactive type silent or automatic does not work  after upgrade acrobat reader 9 to acrobat reader 11

    After an upgrade of acrobat reader 9 to acrobat reader 11 the automatic printing of a pdf. The pdf is opened, but the print does not happen. With acrobat reader 9 it works. But with acrobat reader 11 the printing does not happen.
    I discovered when you specify pp.constants.interactionLevel.full it works on acrobat reader 11. But when you specify pp.constants.interactionLevel.silent or pp.constants.interactionLevel.automatic it does not work on acrobat reader 11. But with the full option we have a dialog  print box
    we do not want.
    In our jsp we load a pdf document and create a message handler to detect the print events of a pdf document that is in an <object> tag.
    In the pdf document we add
    package be.post.lpo.util;
    import org.apache.commons.lang.StringEscapeUtils;
    import org.apache.commons.lang.StringUtils;
    public class AcrobatJavascriptUtil {  
        public String getPostMessageToHostContainer(String messageName, String messageBody){
            return "var aMessage=['"+messageName+ "', '"+ messageBody+"'];this.hostContainer.postMessage(aMessage);";
        public String getAutoPrintJavaScript(String interactiveType, String printerName,String duplexType) {    
            String interactiveTypeCommand = "";
            if (StringUtils.isNotBlank(interactiveType)){
                interactiveTypeCommand = "pp.interactive = " + interactiveType + ";";
            String duplexTypeCommand = "";
            if (StringUtils.isNotBlank(duplexType)){
                duplexTypeCommand = "pp.DuplexType = " + duplexType + ";";
            return "" + // //
                    "var pp = this.getPrintParams();" + // //
                    // Nointeraction at all dialog, progress, cancel) //
                    interactiveTypeCommand + //
                    // Always print to a printer (not to a file) //
                    "pp.printerName = \"" + StringEscapeUtils.escapeJavaScript(printerName) + "\";" + //
                    // Never print to a file. //
                    "pp.fileName = \"\";" + //
                    // Print images using 600 DPI. This option MUST be set or some barcodes cannot //
                    // be scanned anymore. //
                    "pp.bitmapDPI = 600;" + //
                    // Do not perform any page scaling //
                    "pp.pageHandling = pp.constants.handling.none;" + //
                    // Always print all pages //
                    "pp.pageSubset = pp.constants.subsets.all;" + //
                    // Do not autocenter //
                    "pp.flags |= pp.constants.flagValues.suppressCenter;" + //
                    // Do not autorotate //
                    "pp.flags |= pp.constants.flagValues.suppressRotate;" + //
                    // Disable setPageSize i.e. do not choose paper tray by PDF page size //
                    "pp.flags &= ~pp.constants.flagValues.setPageSize;" + //
                    // Emit the document contents. Document comments are not printed //
                    "pp.printContent = pp.constants.printContents.doc;" + //
                    // printing duplex mode to simplex, duplex long edge, or duplex short edge feed //
                    duplexTypeCommand +
                    // Print pages in the normal order. //
                    "pp.reversePages = false;" + //
                    // Do the actual printing //
                    "this.print(pp);";
    snippets for java code that adds
    package be.post.lpo.util;
    import org.apache.commons.lang.StringUtils;
    import com.lowagie.text.Document;
    import com.lowagie.text.DocumentException;
    import com.lowagie.text.pdf.PdfAction;
    import com.lowagie.text.pdf.PdfDestination;
    import com.lowagie.text.pdf.PdfImportedPage;
    import com.lowagie.text.pdf.PdfName;
    import com.lowagie.text.pdf.PdfReader;
    import com.lowagie.text.pdf.PdfWriter;
    import java.io.IOException;
    import java.io.InputStream;
    import java.io.OutputStream;
    import java.util.ArrayList;
    import java.util.Iterator;
    import java.util.List;
    public class PdfMergerUtil{
        private static final PdfName DID_PRINT = PdfName.DP;
        private static final PdfName WILL_PRINT = PdfName.WP;
        private List<PdfActionJavaScriptHolder> actionJavaScripts = new ArrayList<PdfActionJavaScriptHolder>();
        private class PdfActionJavaScriptHolder{
            private final PdfName actionType;
            private final String javaScript;
            public PdfActionJavaScriptHolder(PdfName actionType, String javaScript) {
                super();
                this.actionType = actionType;
                this.javaScript = javaScript;
            public PdfName getActionType(){
                return this.actionType;
            public String getJavaScript(){
                return this.javaScript;
        public void writePdfs(OutputStream outputStream, List<InputStream> documents, String documentLevelJavaScript) throws Exception {
            Document document = new Document();
            try {          
              // Create a writer for the outputstream
              PdfWriter writer = PdfWriter.getInstance(document, outputStream);
              document.open();      
              // Create Readers for the pdfs.
              Iterator<PdfReader> iteratorPDFReader = getPdfReaders(documents.iterator());
              writePdfReaders(document, writer, iteratorPDFReader);
              if (StringUtils.isNotBlank(documentLevelJavaScript)){
                  writer.addJavaScript(documentLevelJavaScript);
              addAdditionalActions(writer);
              outputStream.flush();      
            } catch (Exception e) {
                e.printStackTrace();
                throw e;
            } finally {
                if (document.isOpen()){
                    document.close();
                try {
                    if (outputStream != null){
                        outputStream.close();
                } catch (IOException ioe) {
                    ioe.printStackTrace();
                    throw ioe;
        public void addAdditionalDidPrintAction(String javaScript){
            actionJavaScripts.add(new PdfActionJavaScriptHolder(DID_PRINT, javaScript));   
        public void addAdditionalWillPrintAction(String javaScript){
            actionJavaScripts.add(new PdfActionJavaScriptHolder(WILL_PRINT, javaScript));   
        private void writePdfReaders(Document document, PdfWriter writer,
                Iterator<PdfReader> iteratorPDFReader) {
            int pageOfCurrentReaderPDF = 0;      
              // Loop through the PDF files and add to the output.
              while (iteratorPDFReader.hasNext()) {
                PdfReader pdfReader = iteratorPDFReader.next();
                // Create a new page in the target for each source page.
                while (pageOfCurrentReaderPDF < pdfReader.getNumberOfPages()) {
                  document.newPage();
                  pageOfCurrentReaderPDF++;          
                  PdfImportedPage page = writer.getImportedPage(pdfReader, pageOfCurrentReaderPDF);
                  writer.getDirectContent().addTemplate(page, 0, 0);          
                pageOfCurrentReaderPDF = 0;
        private void addAdditionalActions(PdfWriter writer) throws DocumentException{
            if (actionJavaScripts.size() != 0 ){
                PdfAction action = PdfAction.gotoLocalPage(1, new PdfDestination(PdfDestination.FIT), writer);
                writer.setOpenAction(action);
                for (PdfActionJavaScriptHolder pdfAction : actionJavaScripts ){
                    if (StringUtils.isNotBlank(pdfAction.getJavaScript())){
                        action = PdfAction.javaScript(pdfAction.getJavaScript(), writer);
                        writer.setAdditionalAction(pdfAction.getActionType(), action);
        private Iterator<PdfReader> getPdfReaders(Iterator<InputStream> iteratorPDFs) throws IOException {
            List<PdfReader> readers = new ArrayList<PdfReader>();
              while (iteratorPDFs.hasNext()) {
                InputStream pdf = iteratorPDFs.next();
                PdfReader pdfReader = new PdfReader(pdf);
                readers.add(pdfReader);        
            return readers.iterator();
    JSP code
    <script type="text/javascript" src="<bean:message key="scripts.js.internal.jquery" bundle="app"/>"></script>
        <script language="javascript">
        function goToDidPrintUrl(){
            var url = "<%=didPrintUrl%>";
            window.location.assign(url);
        function createMessageHandler() {
            var PDFObject = document.getElementById("myPdf");
            PDFObject.messageHandler = {
                onMessage: function(msg) {
                     if (msg[0] == "WILL_PRINT"){      
                        $("#printingTransitFeedBackMessage").text('<%=willPrintMessage%>');                   
                     if(msg[0] == "DID_PRINT"){
                        $("#printingTransitFeedBackMessage").text('<%=didPrintMessage%>');               
                        setTimeout('goToDidPrintUrl()',4000);
                onError: function(error, msg) {
                    alert(error.message);
        </script>
    </head>
    <body onLoad="createMessageHandler();">
    <div id="printingTransitFeedbackArea">
      <div class="info" id="printingTransitFeedBackMessage"><%=documentOpenMessage%></div>
    </div>
    <object id="myPdf" type="application/pdf" width="100%" height="100%"  data="<%=toBePrintedUrl%>">
    </object>
    </body>

    From the JS API Reference of the print method:
    Non-interactive printing can only be executed during batch, console, and menu
    events.
    Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
    and a print dialog box will always be presented.

  • ACROBAT XI - DOES NOT WORK WITH WINDOWS VISTA

    WHY DOESN'T THE COMPANY STATE ACROBAT XI PRO DOES NOT WORK WITH WINDOWS VISTA.
    THE COMPANY NEEDS TO WARN PEOPLE.  THE ACROBAT TECH SUPPORT FINALLY FIGURED OUT THAT IT'S NOT COMPATIBLE WITH WINDOWS VISTA.

    The Acrobat website and the box lists the compatible OSs. You want Adobe to list all of the incompatible OSs---going back how far.
    Acrobat XI Pro system requirements
    These system requirements are for Adobe® Acrobat® XI Pro software, v11.0. Because system requirements change with each software update, refer to the Release Notes for your software version for the latest information on supported operating systems and browsers.
    Windows
    1.3GHz or faster processor
    Microsoft® Windows® XP with Service Pack 3 for 32 bit or Service Pack 2 for 64 bit; Windows Server® 2003 R2 (32 bit and 64 bit); Windows Server 2008 or 2008 R2 (32 bit and 64 bit); Windows 7 (32 bit and 64 bit); or Windows 8 (32 bit and 64 bit)
    512MB of RAM (1GB recommended)
    1.85GB of available hard-disk space
    1024x768 screen resolution
    DVD-ROM drive
    Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; or Chrome
    Video hardware acceleration (optional)
    Note: For 64-bit versions of Windows Server 2003 R2 and Windows XP (with Service Pack 2), Microsoft Update KB930627 is required.

  • Adobe thumbnail preview does not work in adobe acrobat 8.0

    Hi ,
    I have user login using his profile and suddenly his not able to view thumbnail preview of PDF file using navigation panel but the thumbnail preview
    work in administrator profile.
    Si, I guess some settings blocking in user profile to view thumbnail preview.
    I have checked the settings that I know but it still does not work.
    Please advise.
    It is adobe acrobat 8.0 professional using win XP SP3

    Thanks for answering my queries.
    Could you please let get me the following details as well:
    1. The version of Adobe Reader installed on your system.
    2. The default PDF viewing application on your system. You can find the same by double clicking on a PDF on your system and see which application is used to render the PDF.
    3. The value of the following registries:
    HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command
    HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Read\command
    Ankit

  • My adobe acrobat 7.0 professional keeps telling me that i have to activate - I cannot do this as the information to the web site does not work.  please help

    my adobe acrobat 7.0 professional keeps telling me that i have to activate - I cannot do this as the information to the web site does not work.  please help

    Activation no longer works. A replacement download and serial number are available Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

    I purchase adobe acrobat x   I put it on two computers in my office I need to put it on one more but the serial number does not work anymore   is there a way to put it one the third computer?

    Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

  • For Acrobat 9. TouchUp Text tool does not work.

    Acrobat 9. TouchUp text tool does not work --- even on documents created with my computer using installed fonts. Problem 2: when trying to export to Word 2010 there is no option for format .dox, only .doc which belonged to earlier versions of Word.

    Hi Begin,
    I have the same issue, I am not sure which version so I had on my old computer but when I got a new windows 7 64bit, and asked IT to install Adobe, my life turned upside down. now they asked if I need X or 9pro and I though 9pro is the latest and greatest.. they installed the standard first then could not edit then asked for the pro and could not edit ... now I search and maybe version X will edit but if the document is signed and we do need to do lots of editing after the signature then what is the solution??
    I hope the Guru in Adobe can help here soon please :-)!!
    Joseph

  • Adobe acrobat add ons does not work with latest firefox

    I have been using firefox because of my adobe acrobat add ons.. I alwasy convert pages to adobe pdf using my acrobat. It works with firefox 4.0 but it does not work anymore with latest firefox.
    Can you help me with this?

    Maybe if you read about privacy, policy and sharing of data you'd change your mind. But it was reported that it appeared to work if you used something like the "Add-ons Compatibility Reporter".
    You can force 5.0 "compatibility" with the "[https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter]" extension, or with [http://kb.mozillazine.org/Extensions.checkCompatibility extensions.checkCompatibility] using about:addons.
    * http://kb.mozillazine.org/Problematic_extensions

  • I have an Acrobat 9 pro that I want to reinstall on acomputer that was reformated. the serial No. I have  does not work. I spoke to your support on the phone and was told to contact you. HELP ! Thanks  Beni

    I have an Acrobat 9 pro that I want to reinstall on acomputer that was reformated.
    the serial No. I have : [removed by moderator] does not work.
    I spoke to your support on the phone and was told to contact you.
    HELP !
    Thanks
    Beni

    b. sagi
    Please do not share your serial number on public forums.
    Also confirm you are using correct serial number, Adobe serial numbers contain 24 digits.
    Once you have located the correct serial number, refer below links
    Error "Invalid serial number" | Acrobat 9 | CS4
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error

  • How do I activate Acrobat XPro- I've installed CS6 Premium on my new computer and Acrobat does not work and says its not activated. How do I resolve this problem?????

    How do I activate Acrobat XPro- I've installed CS6 Premium on my computer and Acrobat does not work and says its not activated. It is listed on the programs on the computer but will not respond. How do I fix this?????? Help Adobe?????

    Hi t0m#2410,
    How did you install Acrobat, did you install it as a part of Suite installation.
    If it is a part of suite then deactivate suite uninstall Acrobat, Reinstall Acrobat using Suite media. Launch Photoshop first and Activate.
    Then try launch Acrobat.
    Regards,
    Ajlan Huda.

  • After installing acrobat my Microsoft office package does not work properly, word will not open and in my email i can't select anything with the mouse

    After installing acrobat my Microsoft office package does not work properly, word will not open and when I want to write an email in my outlook email i can't select anything with the mouse. so copy past en delete are not an option.@

    Are you using any MS Office third party Add-ins? Test:  Remove third party Add-ins other than PDFMaker.  Test to see if the MS Office apps run afterward.
    Did you attempt to repair MS Office?  Test:  Go to Add/Remove Control Panel run Repair.
    Finally, have you tried testing to see if it's PDFMaker?  Test: Use the Add/Remove Control Panel to modify the Acrobat installation to remove PDFMaker.  See if MS Office applications launch and behave correctly?

Maybe you are looking for