Sense Code 30C00

I am getting Sense Code 30C00 errors when I burn a DVD with Encore CS4 and Windows 7. The DVD drivers are current and all Windows updates have been installed.

Back at http://forums.adobe.com/community/encore I entered 30C00 in the area under Ask a Question and there are no other messages
So, as a test, have Encore create an ISO on your hard drive, then use the FREE http://www.imgburn.com/index.php?act=download to write the ISO to disc (send the author a PayPal donation if you like his program)
If that works, you have some other software that has "captured" the drive (read below) but if you still have an error, you may have a failing drive
Things and Software to AVOID when authoring/burning a disc
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941

Similar Messages

Encore Sense Code 30C00

Hi, I've created a new project in Encore and keep getting the above error message as son as I try to burn to DVD.
I've tried burning earlier projects and they seem fine, so it must be something to do with the actual project rather than the hardware.
Can anybody advise?

Ot seems the problem was with the project itself.
I created a new project and set the project up again and it worked and burned fine.
Although it shows up as a hardware error it clearly wasn't. It was something corrupt in the project.
interesting lesson learned.

EMac optical drive: Reads but ceased writing. I get "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR. Drive is Pioneer DVD-RW DVR-127D.

eMac optical drive: reads fine but has ceased writing. One day it's working fine, burning DVDs, then after repeated attempts stops copying and gives the following error message: "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR". Drive is Pioneer DVD-RW DVR-127D. Is this a software issue or is the drive half dead? Get the same result with either Popcorn or Toast 10.

Are you using Roxio Toast? That error seems to be discussed a lot in the Roxio forums. Scroll down this thread:
http://forums.support.roxio.com/topic/1686-the-drive-reported-an-error-sense-key medium-error-etc/
and you'll find a step-by-step troubleshooting scheme.

I have a MacBook Pro, Matshita UJ-857E while recording music my drive reported an error: Sense Key=HARDWARE ERROR Sense Code=0x03,0x01 I have no idea what this means, and now my cd burner/player won't work. can someone help me fix this problem?

Please Help me. I am having problems with my MATSHITA UJ-857E DVD-R burner/writer. I burned 4 cd's and then it stopped working.
I can select my songs, and then it asks for a blank disc. It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
Can anyone give me some advice on how to fix it or what this means because I have no idea what it is talking about or how to begin to fix the problem?

tanyafrombakersfield wrote:
It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
This is an error reported by the optical drive's firmware. The tracking servo is the servomechanism which guides the laser pickup along the track on the optical disc. The error means that the servo couldn't do its job within the programmed parameters. What it doesn't say is why.
You have to be very precise as to when this error occurs. If it occurs as you wrote, while it "starts preparing to write the disc", and not when it has actually began to burn, then it's likely that the drive has gone bad and needs to be replaced.
There are other possibilities, so you should check them, but they would be more likely if the error occurred after the drive began to write. OrangeMarlin has suggested two options -- try a different brand of CD or DVD, and try cleaning the lens.

Mashita uj-846 Sense code error

I was here yesterday with a problem that all disks were rejected by my Super Drive. One response suggested cleaning - duh! why didn't I think of that?. That brought me some improvement. I can now PLAY CD's and DVD's - but recording is still an almost no go.
I started with Taiyo Yuden DVD-R 8X White Inkjet Hub Printable (which I was led to believe, from several forums, are the best available). These are rejected - period. I cannot get Disc Info using Toast8. They are ejected without being read.
So I purchased 5 Memorex DVD+RW. One time, I was able to use Toast8 Disk Info. The report came back properly describing the DVD. When I tried to record a movie to it, Toast8 went thru all of the encoding step just fine. From that I presumed that what I had as input was usable. When Toast8 came to the write step, I got the Sense Code error message. Since then, the DVD-RW disks are rejected immediately. In an attempt to find what the error message might mean, I found that it could be a magnitude of problems - a real catch-all, non-descriptive error message.
So, I thought I would see if the unit would do any writing. I found the Memorex Printable CD-R (52X-700mb-80minutes) that was included with my DVD/CD printer. I took the same movie that I had been trying to do as a DVD with Toast8, and set Toast8 up for a Video CD. It wrote fine. I don't know what I Did in Toast8 to cause an acceleration, but it took a 48 minute clip and compressed it into a bit over 2 minutes. Everything was visible, just fast. It was like a VCR on FF. If everything else was ok, I could learn my way out of that goof.
So the summary of all that I've tried. My unit seems to be trying to do the write thing, but is being fussy about the media?? Do all of these symptoms ring any bells with anyone - other than the obvious that was expressed in my other quest - forget the Mashita and go to an external? Is there any media that is know to consistently work with the Mashita?

+My unit seems to be trying to do the write thing, but is being fussy about the media?? Do all of these symptoms ring any bells with anyone - other than the obvious that was expressed in my other quest - forget the Mashita and go to an external? Is there any media that is know to consistently work with the Mashita?+
The SuperDrive has a well-earned reputation for being fussy about media. And as the unit gets older and has sucked in dirt, this does not get better.
If you want to stick with using an internal drive, I'd suggest a replacement from OWC.
http://eshop.macsales.com/shop/mac-mini/superdrive/
If you want to do the work yourself, it's not too hard once you get the case open. Or OWC can do the upgrade (and any other upgrades at the same time) for $99 plus parts, which includes overnight shipping.
http://eshop.macsales.com/shop/mac-mini/install
They will also sell you an external, tray-loading firewire burner -- which would be less fussy about media, and likely more robust and faster.
http://eshop.macsales.com/shop/firewire/optical-drives/

DVD Burn fail, Sense Key = Hardware Error, Sense Code = 0x09, 0x01, TRACKING SERVO FAILURE, What could be the solution?

DVD Burn fail, Sense Key = Hardware Error, Sense Code = 0x09, 0x01, TRACKING SERVO FAILURE, What could be the solution?

There is only one option and that is to replace the drive. It is not expensive to perform the replacement yourself if you so choose.

Device Error - Sense Code(5 26 00)??

Hi everyone..
Another problem with PrE8.01. I am arriving at this error code: "Device Error - Sense Code (5 26 00) - Invalid Field in Parameter List - General" after the encoding and compiling media stage of burning to disk. I have a pioneer dvd/bluray burner (new) that has been working before (not with PrE8). Any suggestion please?
Ben

I've asked some questions and made some recommendations in your other thread so I won't repeat them here.
For your burning problem:
Check for a firmware update for your drive. As you described the machine as new it could well be out of date.
What brand of media are you trying to burn to?
For a DVD use the 'Burn to Folder' option. Does this complete?
Play the video (from step 3) in a software DVD player (VLC is good and free if you don't have one). Does this play OK?
Burn the folder to a DVD using a stand-a-lone burning tool (ImgBurn is good and free if you don't have one). Make sure you burn no higher than x4 speed. Does the burn complete? Does it play on a DVD player connected to a TV?
Post back with your answers please.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Error Message "Device Error - Sense Code (6 28 00)"

Trying to burn a project made up of MP4 video files (about 2 1/2 hrs in length) and when it reaches about 97%, I receive this message "Device Error - Sense Code (6 28 00) - Not ready to ready change, Medium" and then Premiere elements 9 procedes to burn a perfect DVD with menus and all. Any ideas?

SenseCode errors are most often caused by hardware issues with a multi-drive (burner), and can be from perhaps old firmware in the multi-drive, or connection issues on the system, between the multi-drive and the OS. I would first check for firmware updates from the multi-drive's mfgr's. Web site. Be sure to read the instructions for "flashing" the ROM with firmware updates - VERY IMPORTANT - follow those instructions to the letter!
They can also be caused by blank media issues, such as bad blank media, non-RW media, that has been used already, or RW media, that was not erased.
What brand, and type of blank media are you using?
Good luck,
Hunt

Device Error - Sense Code

I have tried to burn a DVD using Premier 2.0. Once I got a message - Device Error - Sense Code (04 91 C0) the second time I got the same message but a different Code - (04 92 05). A Third time I got an "Unknown Error" message.
After the first error, I saved it as an AVI, imported it into a new project, fixed the tail end - which had black frames on it, and am burning from that project.
I have saved the file to a folder and tried to copy it using Magic DVD Writer, and get an error message there, too.
When I play the DVD using Nero, it looks fine.
I am using an AOpen writer. Do you suppose it is the burner - or something else?
The thing is that 2 weeks ago, I burned one and it flew through. Prior to that I couldn't get 2 others to burn, and I ended up saving them to folders on an external hard drive and taking them to someone else to burn the master DVDs. The final movies are great!
Thanks,
Penny

Penny,
Usually "Sense Code" errors reflect a problem with the burner and the process.
This can be:
1.) burner is bad or improperly connected
2.) burner is "in use" by another application, like a packet-writing module from Nero or Roxio, or even the OS itself
3.) media is not the correct type, has been used or is bad
Let's check these in order.
1.) does this burner function properly in any other application? If so, we can *probably* eliminate #1
2.) do you have Nero, Roxio or does your OS have a packet-writing (drag-n-drop) application? If so, this is *probably* the cause. If not go down to the next level. Adobe authoring apps need 100% control of the burner. If you must keep the packet-writing app, then look into the free ImgBurn program to actually do your burns.
3.) what brand of media are you using and what type is it? Have you used this brand and type before? If so, could this particular disc have already been written to, even if it was an aborted burn? I use Taiyo Yuden, or Verbatim blank DVDs, and none has ever failed to burn, or to play in a client's player. Note: some brands, like Memorex might actually contain several different producer's media, marked with their name - part of a spindle can be perfect and the rest bad. Ritek used to have a good rep, but lately they have been causing as many problems as Memorex and "bargain brands." Always use the best media you can possibly afford, and burn at the slowest speed, if your burning app allows you to reduce the burn speed.
Chances are that the cause is one of the above. If you go though all three of these and are still having problems, let us know the answers to the questions posed in the solutions area.
Good luck,
Hunt
[Edit] John types much more quickly, than I do!

Error message Sense Code = OX73,OX03

Trying to burn data cd.
Get Error message "Disk failed to burn, Sense Key= medium
Sense code=OX73,OX03
Application is Toast 6
tried 4 different brand's
all failed to burn.
What Next?
I haven't had trouble burning simple data disc before.
Thanks for any help
G4 Quicksilver Mac OS X (10.3.9) G4 Notebook

(Posted this on another part of the db)
Touché! I guess that makes me the eleventy-fifth MacHead with this issue...
I've been hit with this issue only a few hours ago. However, after reading quite few of this posts on the db, I'm thinking I have a media issue. I've been using Prodisc media (DVD-R 4x) and Toast 7.01 on a G4 PowerBook 17" -> no coasters, no probs at all. Then ran out. Bought some DataWrite lightscribes (8x I think) sometime back, burnt 2 data discs just fine. [Here's the fly in the ointment..] Came to burn the 3rd data disc, and KAZAM!!.., got this funky problem of: Sense Code = OX73,OX03, after which, my G4 has refused to burn anything else. Anyway, I've just bought some more Prodisc media online. Those'll take a few days to arrive. When I've had a chance to try them out, I'll report back.
Thanks very much people! This db is REALLY insightful. Keep up the good comms.
Cheers,
Norf...

DLT export failing. Sense code 0x00030C00

Trying to export a DL project from Encore 2 to DLT, but it stops at 2.53Gigs everytime with a Hardware Error and sense code 0x00030C00.
We've tested the DLT deck (Quantum DLT7000) with the Quantum test software, all looks good.
We are using brand new DLT IV tapes.
Lost at what else to try.
Any help VERY welcome.

Adam
That sounds suspiciously like a background process trying to start.
Can you please try any or all of these?
1 - Disable all network access
2 - Turn off any applications in the system tray that are not required for the DLT write.
3 - Clean the heads on the DLT machine of necessary (There should be a light if it is urgent, but a clean cannot hurt anyway)
4 - If the SCSI controller is on a PCI card, try moving it to ensure it has it's own IRQ - SCSI can be very twitchy sometimes.
5 - If the transfer rate is too slow, or too high, then this may cause issues - try setting a speed of no higher than 40Mbytes/sec sustained transfer rate as opposed to the default 80 or even 160/320 options. You don;t need speed for DLT.
6 - If they will run in this machine, try either type III or type III XT tapes. They are a heck of a lot cheaper as they are smaller - but fine for DVD.
To try & eliminate things, can you create a full folder without the error?
Also - are there any other devices on the SCSI buss?

2008 Mac Pro burner failure - report "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03"

Problem just arose - burners working days ago - NO major changes in Mac Pro --- Attempting to burn some DVDs (data only), using the latest version of Toast v12.0 & Dragon Burn, as soon as I tell either my internal or external unit to burn, it runs a few minutes then pops up dialog box - "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03". Blanks are new Memorex. I've restarted Mac Pro multiple times, still no burning possible. In dire need to restore capability. Most gracious thanks for ANY immediate assistance.

There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.
I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.
EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):
About this Mac > ( More Info ) > Report > Disc burning

CS3 - first build worked...not anymore...SENSE CODE 40300 latest problem from MACBook Pro

I was so proud yesterday...created my first DVD. Build worked fine...played the disk in my DVD player on TV...great...saved...went back into create another disk...I assumed pilot error and through the buring it aborted. Then tried again today...had to re-render the sub menu...without problems...then said to create DVD from Current Project...finally got this note below:
Error was unable to complete the operation because of a hardware error (Sense Code 40300). Please contact the hardware manufacturer for more information.
===================
PLEASE note...I can't hit the OK button...so Encore is locked...will have to force quit. IDEAS? How do I go back without going all the way back to a new project...what files can I delete and then re-render?
Also I created a ISO image. What do I do with it? I burned it on a CD...put it in a DVD player and it says it is un-playable disk.
Crap...I was so excited to get it to work correctly THE FIRST TIME...and have failed with everything since...trying to burn more disks.
Can I copy the GOOD disk into a file and then move it to the BURN FOLDER and burn another copy...will that produce a disk I can put into my DVD player and view?
I REALLY want to know how to do another BUILD.
THANKS!!!

Bill,
Do you have the option of trying with another burner - maybe a friend's external?
As far as your burner/player is concerned, can you make it work with other sofware. I do not know what is available for MAC, so I will not toss out a lot of other SW, that might be PC only.
As Rudd states, once you have the ISO file, other burning software can burn a DVD from that. Again, do not know what's available for MAC, but there are bound to be dozens. On PC, one must watch out for installs of Roxio & Nero, which want to add their packet-writing software, and that will mess with Encore.
I know that it's no direct help, seeing as how I'm a PC person, but it could be that your burner decided to quit, between burning sessions.
Good luck,
Hunt

Sense code 43e02

Authoring disc in Encore. I got this error:
"Encore was unable to complete the operation because of a hardware error (sense code 43e02). Please contact the hardware manufacturer for more information."
I have a ADK Media machine
intel i7-3770k cpu @3.50GHz
32.0 GB RAM
64 bit os
I am trying to burn to Phillips, +R dual layer media
I opened Encore as admin
I tried to burn on slowest speed
I tried to burn a smaller project on a single layer disc and got the same error.
rebooted and attempted to create new project with one of the same files - error
created a disc image successfully
I am running CS6
Help

>created a disc image successfully
Use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help
Use Taiyo Yuden single layer or Verbatim Two layer Or Falcon Pro for inkjet printable Two layer

When trying to Burn a DVD I get the following error: 'The drive reported an error:Sense Key=MEDIUM ERROR Sense Code=0x73,0x03' Please advise

when trying to Burn a DVD I get the following error:
'The drive reported an error:Sense Key=MEDIUM ERROR Sense Code=0x73,0x03'
Please advise

this reccommendation is to OS 10.5.8 only
Go to the hard drive find the following folders and look for the following file, com.apple.finder.Plist, delete it and restart the computer. Its found under the following folder Users-account name-library-prefrences. This helped resolve my issue for now.

Sense Code 30C00

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