SENSE KEY ERRORSSSSsssss :(

Keep getting "sense key erros" when trying to burn. Never got these before, but now nothing burns.
Been using Toast (happens now with old and new versions).
Can anyone tell me what to try as work-around or tests to better understand what is wrong and how to fix???
Thanks,
David
[email protected]
PS: here's my hardware config:
MATSHITA DVD-R UJ-816:
Firmware Revision: XXJ3
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

Hi Folks
I have a similar problem with this drive (Matshita DVD - R UJ-835E). I have been trying to use TDK's, Sony's & Verbatims. I have a failure rate of about 40% of disks used, with a lot of sense key errors, some being rejected in the Verification process after being written, and some disks just being spat out by the drive (it does not even want to read them.) Just about had enough of it. Does anyone have any solutions to the above problems please?

Similar Messages

EMac optical drive: Reads but ceased writing. I get "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR. Drive is Pioneer DVD-RW DVR-127D.

eMac optical drive: reads fine but has ceased writing. One day it's working fine, burning DVDs, then after repeated attempts stops copying and gives the following error message: "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR". Drive is Pioneer DVD-RW DVR-127D. Is this a software issue or is the drive half dead? Get the same result with either Popcorn or Toast 10.

Are you using Roxio Toast? That error seems to be discussed a lot in the Roxio forums. Scroll down this thread:
http://forums.support.roxio.com/topic/1686-the-drive-reported-an-error-sense-key medium-error-etc/
and you'll find a step-by-step troubleshooting scheme.

I have a MacBook Pro, Matshita UJ-857E while recording music my drive reported an error: Sense Key=HARDWARE ERROR Sense Code=0x03,0x01 I have no idea what this means, and now my cd burner/player won't work. can someone help me fix this problem?

Please Help me. I am having problems with my MATSHITA UJ-857E DVD-R burner/writer. I burned 4 cd's and then it stopped working.
I can select my songs, and then it asks for a blank disc. It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
Can anyone give me some advice on how to fix it or what this means because I have no idea what it is talking about or how to begin to fix the problem?

tanyafrombakersfield wrote:
It starts preparing to write the disc,then it says,"
The drive reported an error: Sense Key= HARDWARE ERROR Sense Code= 0x09,0x01 TRACKING SERVO FAILURE.
This is an error reported by the optical drive's firmware. The tracking servo is the servomechanism which guides the laser pickup along the track on the optical disc. The error means that the servo couldn't do its job within the programmed parameters. What it doesn't say is why.
You have to be very precise as to when this error occurs. If it occurs as you wrote, while it "starts preparing to write the disc", and not when it has actually began to burn, then it's likely that the drive has gone bad and needs to be replaced.
There are other possibilities, so you should check them, but they would be more likely if the error occurred after the drive began to write. OrangeMarlin has suggested two options -- try a different brand of CD or DVD, and try cleaning the lens.

DVD Burn fail, Sense Key = Hardware Error, Sense Code = 0x09, 0x01, TRACKING SERVO FAILURE, What could be the solution?

DVD Burn fail, Sense Key = Hardware Error, Sense Code = 0x09, 0x01, TRACKING SERVO FAILURE, What could be the solution?

There is only one option and that is to replace the drive. It is not expensive to perform the replacement yourself if you so choose.

SENSE KEY: HARDWARE ERROR...HELP!!!!

I've been burning dvd's for a long time now, but all of a sudden an error has occurred.
I have tried using different software for DVD burning; Popcorn and Toast titanium, but the error occurs to both.
The drive reported an error
Sense Key: Hardware error
Sense Code: 0X03, 0X01
This is my burner:
Matshita DVD - R UJ-825
I am using a 8X DVD-R no name dvd... but i have used these in the past over 50 of them and they worked fine.
I tried burning a music cd (memorex brand) using itunes 7.0 and that worked fine.
PLEASE SOMEONE HELP ME OUT!!! CUZ I DON'T KNOW WHY ITS DOING THIS.
THANK YOU IN ADVANCE.
iMac G5 PowerPC G5 (3.0) Mac OS X (10.3.9)
iMac G5 PowerPC G5 (3.0) Mac OS X (10.3.9)

Same here but with CD-R,
I have a MATSHITA DVD-R UJ-816
I tried to use:
tdk cd-r, memorex cd-r and verbatim cd-r....
Same result:
he drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x30, 0x05
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
What brand should I use?
Is there one that works with my superdrive?
As for DVD-R I use TDK and they work fine...
Ciao
Bia

What does this mean? drive reported error: sense key = medium error, etc,

What does this error message mean and what can I do about it?
While trying to burn a CD, about 15 seconds after the burn started, I got this error message:
The drive reported an error:
Sense Key = MEDIUM ERROR
Sense Code = 0x73, 0x03
What does this mean and what can I do about it? Any help greatly appreciated. TIA, Bill

I have no idea what the error means. However, need a little more info from you.
What type of CD are you using, audio or data? -R, -RW?
Any problems previously?
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

2008 Mac Pro burner failure - report "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03"

Problem just arose - burners working days ago - NO major changes in Mac Pro --- Attempting to burn some DVDs (data only), using the latest version of Toast v12.0 & Dragon Burn, as soon as I tell either my internal or external unit to burn, it runs a few minutes then pops up dialog box - "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03". Blanks are new Memorex. I've restarted Mac Pro multiple times, still no burning possible. In dire need to restore capability. Most gracious thanks for ANY immediate assistance.

There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.
I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.
EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):
About this Mac > ( More Info ) > Report > Disc burning

When trying to Burn a DVD I get the following error: 'The drive reported an error:Sense Key=MEDIUM ERROR Sense Code=0x73,0x03' Please advise

when trying to Burn a DVD I get the following error:
'The drive reported an error:Sense Key=MEDIUM ERROR Sense Code=0x73,0x03'
Please advise

this reccommendation is to OS 10.5.8 only
Go to the hard drive find the following folders and look for the following file, com.apple.finder.Plist, delete it and restart the computer. Its found under the following folder Users-account name-library-prefrences. This helped resolve my issue for now.

When i try to write an image in dvd my drive show me an error as...sense key=medium error, sense code=0x73, 0x03. Can help me anyone?

when i try to write an image in dvd my drive show me an error as...sense key=medium error, sense code=0x73, 0x03. Can help me anyone?
Mac Pro, OS X Mountain Lion (10.8.3), EARLY 2008 MACPRO3,1

Try another blank DVD or another brand of DVD.

Can't burn dvd says sense key=medium error

I cant burn dvds. Ive tried several times with diffrent kinds of discs. I have never had a problem before but all of a sudden it says SENSE KEY=MEDIUM ERROR.

Just curious...did you ever find a solution for this problem? I am having the EXACT same issue - it just started one day when I was backing data files up, and now I have not been able to burn a single DVD. CD-R's are okay, but no luck with DVD-R's. I have also tried different brands. I think there is some incompatibility problem with the the Mac OS or Roxio's software that is botching communication...

Anyone know what this all means !! - Sense Key = hardware error ?

I have just been tring to make a Back-up copy of a CD using Toast ( v7.1 ) and at the end I keep getting this message, does anyone know what it all means please.
Sense Key = Hardware Error
Sense Code = 0x44, 0xD6
Internal Target Failure
Now before we go on, I have been using Toast all week making Back-ups with out a problem so I don't know why all of a sudden I am getting this message.
It also states that the Lead in & Out failed.
Hope some one can enlighten me.
Steve

In some cases if you have done a lot of burning you will need to empty the cache files before you can burn successfully. I have had to do this after I burned 4 or 5 movies and then I was good to go again.
I use 3 programs.
Macjanitor.
http://personalpages.tds.net/~brian_hill/macjanitor.html
Cache Out X.
http://www.versiontracker.com/dyn/moreinfo/macosx/14850
Onyx.
http://www.titanium.free.fr/pgs2/english/download.html
If I am doing a lot of burning I run these 3 once a week need to or not just to keep the trash all cleaned out of my system.
I try to always follow this Media guide as well and find it to be invaluable when buying good media, for DVD.
http://www.digitalfaq.com/media/dvdmedia.htm
This may do the trick for you.
Don

LaCie Dual Layer Drive Sense key error

I've been getting this error while burning dual layers:
Sense Key = Medium Error
Sense Code = 0x0C
WRITE ERROR
Then after clicking "OK", I get this:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x72, 0x03
Session Fixation Error
INCOMPLETE TRACK IN SESSION
Anyone have any idea what's up? I've been using the same Dual Layer disks (Ridata), and the problem occurred rarely, but now it's half the time.
I'm using LaCie DL DVD-RW on iMac G4 OS 10.4.5
Thanks!
Nici

Are you using DVD-R DL media or DVD+R DL media?
Just as an experiment I would try a different manufacturer. It's possible you got a bad batch.
Is the LaCie new or old? Could the lens be dirty? I think that dirty lenses usually give people the "power calibration" error, but it might be worth a try to purchase and run a lens cleaning disc through it.

Sense Key: Unit Attention

while installing solaris 9, I received the following warnings:
WARNING: /pci@1f,4000/scsi@3/sd@6,0 (sd6):
Error for Command: read(10) Error Level: Retryable
Requested Block: 1232192 Error Block: 1232192
Vendor: TOSHIBA Serial Number: 12/12/97
Sense Key: Unit Attention
ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0
WARNING: /pci@1f,4000/scsi@3/sd@6,0 (sd6):
Error for Command: read(10) Error Level: Retryable
Requested Block: 1230144 Error Block: 1230144
Vendor: TOSHIBA Serial Number: 12/12/97
Sense Key: Unit Attention
ASC: 0x28 (medium may have changed), ASCQ: 0x0, FRU: 0x0
WARNING: /pci@1f,4000/scsi@3/sd@6,0 (sd6):
Error for Command: read(10) Error Level: Retryable
Requested Block: 1234240 Error Block: 1235064
Vendor: TOSHIBA Serial Number: 12/12/97
Sense Key: Media Error
ASC: 0x15 (random positioning error), ASCQ: 0x0, FRU: 0x0
what does this mean?
thx

The Sun System Handbook can be a great resource for hardware information.
http://sunsolve.sun.com/handbook_pub/
The "Systems" link has the resource page for your E220:
http://sunsolve.sun.com/handbook_pub/Systems/E220R/E220R.html
The Full Components list shows both a CD drive and a DVD-ROM drive
can function fine in that chassis.

G4 imac won't let me burn to dvd-r. Sense key = blank check ?

I have a 17" g4 imac 800ghz with a super drive (not a new computer by any stretch)
I'm getting two errors one follows the other when useing toast
first i get Drive reported an error: sense key = blank check
sense code = 0x00
then i get
the drive reported an error sense key = illegal request
sense code = 0x21, 0x02
This is when useing toast
when i try to burn from finder it just says
an error occured while verifying the disk.
this disk may not work.
I've tried a few differen't brands of dvd-r
all with the same problem
i ran techtool and showed all systems were without errors, checked out fine.
i can burnand play cd's and play dvd's with no probles at all.
my gut tells me it's a software issue, but my heart and mind know not what to do.
Help please
thanks
etart
800mhz 17" imac Mac OS X (10.3.9)

Hi mlyons:
Welcome to discussions!
Just to add to the already good advice, are you sure your mac has a SuperDrive needed to burn DVDs? Just beacuse you have iDVD does not mean the mac can burn them.
just a thought-
Sue

Error -Sense Key = Medium Error, Sense Code 0x73, 0x63

I am trying to create a photo disk using toast to burn to a dvd. It is giving errors and a message that it failed to create. I am burning to a DVD+R. What can I do to resolve this, or what does it mean?
Thnaks.
+
+

Then you may have a mechanical problem with your SuperDrive. As I see it, you have only one option: take the unit to your local Apple Store/AASP and get them to diagnose the problem and get an estimate for repair. If the estimate seems to high (and you're out of warranty) you can get a new internal SuperDrive from OWC and install it yourself.
The diagnosis and estimate should be free.
Good luck,
Clinton

SENSE KEY ERRORSSSSsssss :(

Similar Messages

Maybe you are looking for