Sent and draft mail folders on Mail app disappeared

After I set my iPad 2 to display 1,000 emails, I went to press 'Load more messages' in the Mail app. After loading, my sent and draft mail folders were wiped out without a trace. Does anyone know how to rectify this issue? I have very important information in those folders.

I can't say for sure that this will work either, but when I run into issues like this, I just start toggling the settings - maybe set to show 500 messages then go back to mail and see if the download more messages comes back. Maybe turn the accounts off and then on again. I
could not get my email to load at all today - 4 different email accounts and all 4 seemed to shut down at once. I just kept turning mail off and on and restarted the device a couple of times and then it worked - all 4 accounts started loading mail again.
Sometimes, just restarting the iPad or resetting it can make things come back as well. Have you tried restarting or resetting? By resetting I mean hold the sleep and home buttons down until the Apple logo appears.

Similar Messages

PLEASE help!! I use Outlook for my email and the Mail App Icon in my dock was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted all my emails in my Outlook inbox.

PLEASE help!! I use Outlook for my email and the Mail App Icon that is in my dock, that I know nothing about, was also storing all my emails. So, I tried to delete ONLY the emails in the Mail App but somehow (under Preferences maybe?) I also deleted ALL my OUTLOOK emails in my inbox. Can someone please please tell me if there is a way to get my Outlook inbox emails back OR EVEN the emails that were in my Mail app - because even tho I never use the Mail app, at least the emails would be there.
When I was trying to delete the emails in my inbox for the Mail app - I followed THESE directions. It did in fact clear my inbox for the Mail app. But then I went to log on to my Outlook account and EVERY SINGLE EMAIL was gone. And not in the Deleted box. Just gone. Here are the directions I followed that screwed everything up. Please help.
Top menu bar, Mail > Preferences > Accounts > Mailbox Behaviors.
Uncheck "Store deleted messages on the server".
At the drop list for "Permanently erase deleted messages when", choose "Quitting Mail".
Next...
Top menu bar, Mail > Preferences > General.
At "When searching all mailboxes, include results from", uncheck "Trash".
Select All = command A

i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back

How can I have my emails on iPhone4 and and the mail app on Macbook?

I currently have a Yahoo email address which I had before having my iPhones...and now I have a Macbook Pro. How can I get my emails to be visible on my iPhone mail app and the mail app on the Macbook? Before I attempt it, if I add this mail account to the mail app on the Macbook will my mails then download and not be visible on the iPhone?

You need to make sure your Yahoo! account is configured as IMAP on all devices/computers you want to access it from:
http://help.yahoo.com/l/us/yahoo/mobile/comms/mail/imap-01.html

I deleted 4 accounts and the mail app keeps trying to contact the old account server causing thousands of emails to be processed and causing my ISP to charge my account 20-30GB of data. Why is this happening and how do I stop this activity?

I deleted 4 accounts and the mail app keeps trying to contact the old account server causing thousands of emails to be processed and causing my ISP to charge my account 20-30GB of data. Why is this happening and how do I stop this activity?
I only now have 3 accounts!
The old accounts have been deleted but the "Provide Mail Feedback" selection shows:
Mail Version: 6.5 (1508)
Total Accounts Configured: 4
Account: MFAosImapAccount
8 mailboxes:
2029 messages, 362315022 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
795 messages, 167250216 bytes
Account: IMAPAccount
10 mailboxes:
4 messages, 1199297 bytes
0 messages, 0 bytes
556 messages, 160661538 bytes
3036 messages, 802090564 bytes
0 messages, 0 bytes
0 messages, 0 bytes
3019 messages, 801316850 bytes
0 messages, 0 bytes
0 messages, 0 bytes
10 messages, 3104320 bytes
server information:
vendor: Google, Inc.
name: GImap
Account: MFAosImapAccount
10 mailboxes:
180 messages, 40819804 bytes
37 messages, 1013784 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
210 messages, 19863404 bytes
0 messages, 0 bytes
0 messages, 0 bytes
Account: LocalAccount
24 mailboxes:
7 messages, 88931 bytes
294 messages, 2849595 bytes
1 message, 6558 bytes
0 messages, 0 bytes
1 message, 9186 bytes
26 messages, 744240 bytes
0 messages, 0 bytes
2 messages, 7698 bytes
502 messages, 4398261 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
98 messages, 40510329 bytes
1 message, 2289 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
19 messages, 465695 bytes
1268 messages, 76984849 bytes
0 messages, 0 bytes
10 messages, 312327 bytes
0 messages, 0 bytes
6 messages, 113325 bytes
1 message, 10034 bytes
Total Incoming Message Rules: 1Junk Filter Mode: Automatic
number of messages evaluated: 50165
number of messages evaluated as junk: 17332
number of messages manually marked as junk: 433
number of messages manually marked as not junk: 471
training balance: -14
training debt: 741
training credit: 727
2 smart mailboxes:
1 message, 2 criteria
0 messages, 2 criteria

The "LocalAccount" is "On My Mac" and doesn't correspond to an account on a mail server. That all I can tell you from the information provided.

Why when I send an email does it appear in "sent" and "drafts" mailboxes?

Often when I send an email a copy appears in both the sent and drafts mailboxes. Why does this happen, and can I stop it appearing in drafts?

If this is an IMAP account, try going to Mail/Preferences/Accounts/Mailbox Behaviors and uncheck Store drafts on server.

Why has my Mail app disappeared from my MacBook Pro?

If i try to open the Mail app from my applications folder I get the following error message, "You can't use this version of Mail with this version of OS X"
As far as i remember the mail app disappeared since I accepted a security update.
Grateful for any help in retrieving my mail and mailboxes......

!! WARNING !!
about the September 2012
"Security Update 2012-004"
If you've got "Mail.app" in a folder OTHER THAN the root "Applications" folder,
MOVE "MAIL.APP" TO THE APPLICATIONS FOLDER
**BEFORE** INSTALLING THE "004" UPDATE!!
Because *IF* you use OSX's integrated Software Update app from the Apple menu to do the "004" updating, and *IF* your Mail.app is NOT in the Applications folder, then buddy, you've got some sitdown fixit time ahead of ya and/or some internet tie-up time downloading the "004" update file itself.
Been through it all, already. In fact, just got done getting my Mail back up & running. And I tried everything short of attempting to unpacking my "Mail.pkg" receipt file using... whatever... even Pacifist couldn't get it out. So that fixit "Plan D" died quick. And I'm not savvy enough to use Terminal commands to do "Plan E," so that SUDO stuff was my brick wall.
So I compressed my entire "Mail" subdirectory that contain all my emails, for safekeeping during the required surgery, or whatever would work, leaving the original Mail directory where it was. In case something bad happened in all my fixit whatevers, the one thing I *didn't* want to cross paths with was a hosed Library -> Mail folder. Then I'd be pssd. But I can wipe out that ZIP now 'cause all's well now. After 6 hrs of downloading thru a mobile broadband hotspot running at only 14KB/sec speed due to my having gone over my T-Mobile hotspot plan's bandwidth amount (throttled-down after reaching the limit, tho not cut off completely. Kinda nice, but it's a huge speed drop).
I tried moving the two Mail.app versions around, compressing them & then trashing the original so they wouldn't be recognized, blabla, even booted my Mac in Safe Mode & reinstalled the "MacOSX 10.6.8 (Snow Leopard) Update Combo.dmg" update file, which in the past has fixed many problems. But after restarting, not this one.
Like a dummy who ignored knowing better, I had my Mail.app in a folder other than the Applications folder, with only an alias to that being in the Applications folder. NOT GOOD ENOUGH. The updater don't see that as nuthin special or useful.
So if you've got, like I've got, "old" icons for Mail.app (v4.5) in your Finder toolbar & in your Dock that all point to "Mail.app v4.5" in whatever folder you've got that in, other than in the Applications folder (where Apple apparently REQUIRES that it be located, and ONLY there, at least for OSX updating purposes), then after you download & autorun that "004" updater using Software Update, NONE of your pre-existing Mail icons will work. And MOST aggravatingly, **NOR** will your brand-new "Mail.app v4.6" work that came out of the "004" updating installation. So basically, your Mail.app's... all of 'em.... are hosed. But only if you run the "004" update without your "Mail.app v4.5" being located in your Applications folder and ONLY in your Applications folder. And duplicates of Mail.app, scattered around your HDD?? Always a problem with many Apple apps.... The Apple software engineers apparently like 'em to be in the Applications folder, and in ONLY there, and ONLY the latest version, and ONLY 1 single copy of each on your entire HDD. They just don't seem to stress that enough, it appears. Kind of an oversight for them to not emphasize that, IMO...
My recommendation for this particular September 2012 "004" update:
If you run Software Update, and if you see the "Security Update 2012-004" listed as available for download, UNCHECKMARK IT. DO NOT DOWNLOAD IT USING SOFTWARE UPDATE ! Instead, download the actual update file itself.
Same thing, only a different way of doing it. Most importantly, you'll be skipping the auto-installation that Software Update performs.
AND you'll have that update file on your HDD for future fixits, should a nasty "unfixable" problem come up.
First, #1. Do a filename search for "Mail" (Option-Command-Spacebar). Scroll down to where the "Apps" are located in the list under the "Kind" column heading. First, find your Mail.app that's v4.5. Get that bugger into your Applications folder if it's not already there. Next, Trash all other "Mail.app" apps you see in that same list that you may have elsewhere on your HDD.
#2. Go here: https://support.apple.com/kb/DL1586
And download the actual "004" DMG update file: "SecUpd2012-004.dmg"
And of course, it's a biggie.... 270MB... so watching grass grow may be involved here if you've got a slow connection (go to a MacDonalds & do it, like I shoulda done).
3. After downloading, I'd recommend closing down all apps, emptying the Trash, and restarting.
Then, after restarting, run Disk Utility's "Repair Disk Permissions."
Then, doublecheck that the Mail.app version 4.5 is in your Applications folder.
THEN fire up & install "SecUpd2012-004.dmg."
Reboot.
After the reboot, your Mail.app version 4.5 in the Applications folder will have become Mail.app version 4.6 in the Applications folder, and all will be well again.
And you can dump that zipped-up "Username -> Library -> Mail" folder then, too.
Happy Mac'in!
Kevin Kendall
Macbook 7,1
(Apple's very last all-white Macbook model)
2.4GHz - 256GB Crucial SSD - 8GB Crucial RAM
OS 10.6.8 Build 10K549 + Win 7 Ultimate thru VMWare Fusion v5.0.1

Using folders in Mail app on iPhone - Synching iPhone and Mac Mail app

I have a hotmail account and my iMac is set up to recieve that mail to the Mail app. In the Mail app I have organized all the emails I have recieved into different folders but I would like those same folders to show up on my iPhone so that when an email comes in I can drag it to the appropriate folder and it will be in that folder on my iPhone as well as on my iMac. Also if I delete a email on my iPhone I would like it to delete in my Mail app on my iMac.
Is this possible? if so, how do I do it?
Thanks in advance for any help!!!

New emails should automatically get pushed onto your device; however if you have read your emails on a different computer or device it will still show as unread on your iphone.
follow the following steps make sure that they are right:
Settings
Mail Contacts Calendar
Fetch new Data
Ensure that “Push” is on
Ensure that “Every 15 Minutes” is selected
Go down to advanced
Select the accounts outstanding and change them to “Push”

Sync'ing "Sent"-box between Mail.app and e-mail sent using the web-app (2)

Hi,
A while ago, I posted this question, and Allan Sampson provided the answer, how to do it quickly and efficiently (see below).
However, that method turns out to have a flaw:
Here's what I just posted to Apple's sofware feedback:
========
During the week, I connect to the internet from behind a firewall that prevents IMAP usage. I therefore use the webmail access to my @mac.com account. Once I am connected from a more liberal network, I let Mail.app sync with the @mac.com account, and transfer the "sent" messages from the server (the "Sent Messages" sub-folder at the bottom of the left-hand side folder listing in Mail.app) into the "Sent" (paper glider looking) folder, to be stored locally. I store about 7 year's worth of e-mail and use it as database.
Unfortunately, when so transfering the sent messages from the @mac.com server into the local "Sent" folder, the "Date Sent" inexplicably changes to the date of transfer, and the original date of sending is obliterated!!! This should not happen, and I cannot but consider it a bug in Mail.app.
Please fix this ASAP!
========
In the meanwhile, does anyone know of a workaroud, other than forwarding those "sent" messages to myself, whereby the original header with the original "date sent" would be retained?
Thanks, Tristan

Tristan, we’re getting nowhere. For some reason that escapes me, you keep ignoring, misreading and/or misunderstanding what I’m saying...
At this point, I can only guess that you don’t really know what I’m referring to when I talk about message headers. The message headers are not the same as the column headers that Mail displays in the message list. The message headers is what Mail shows above the message body when viewing a message. You can choose the amount of header information that Mail shows there by default in Preferences > Viewing > Show header detail, and you can tell Mail to show all the headers while viewing a message by doing View > Message > Long Headers.
There is no such thing as Date Sent or Date Received message headers. The date & time that Mail shows in the Date Sent column is the date & time that appears in the Date message header and is set by the sender’s mail client. The date & time that Mail shows in the Date Received column is the date & time that appears in the latest (topmost) Received message header and is set by the recipient’s incoming mail server.
If the message headers that Mail uses to determine the date & time that it should display in the Date Sent and Date Received columns are missing, Mail cannot reliably show the right date & time there, but it may still try to do so by looking somewhere else, such as the Internal Date message attribute if the message is stored on an IMAP server. Problem is, contrary to what happens with the message headers I’ve mentioned, the Internal Date is an IMAP attribute that isn’t part of the message itself, and hence, is lost as soon as the message is moved out of the server...
Before the transfer:
<http://homepage.mac.com/thubsch/eMailTransfer0.gif>
What you’re showing here is Date Received, not Date Sent, but I could say the same I’ve said about Date Sent in previous posts, except in this case Mail gets the date & time to be displayed there from the latest (topmost) Received message header. The thing is, that header is set by the recipient’s incoming mail server, so don’t be surprised if you don’t see it either by doing View > Message > Long Headers while viewing a sent message...
Again, if that message header is not present, Mail will have to get the date & time to be displayed in the Date Received column from somewhere else. In particular, if the message is stored on an IMAP server, as is the case here, it can determine that date & time by querying the IMAP server for the Internal Date message attribute, just like it can for the Date Sent column when there is no Date message header.
BTW, note that Date Received is meaningless for sent messages (Mail has absolutely no idea when the messages were received, not even whether they were actually received), but since those messages would normally have no Received message header, Mail would actually display the right sent date & time in Date Received for sent messages if the Date message header was present.
However, I wish to store those messages on my machine locally. In answer
to my earlier question (for which you cited the URL), the really simple
procedure was recommended, to select all messages from "SentMessages"
and press-and-drag them into the "Sent" folder. When I do that, the "Date
Sent" for all those messages becomes the date & time of transfer:
<http://homepage.mac.com/thubsch/eMailTransfer1.gif>
And again, when you do that, Mail can no longer query the IMAP server for the Internal Date message attribute. Since the message headers that you keep ignoring and that Mail needs in order to be able to show the right date & time in the Date Sent and Date Received columns aren’t there either, Mail simply has absolutely no way of knowing what date & time should it display there other than by looking at the creation date of the *.emlx files associated with those messages...
Now, you are welcome to write a dissertation on how come this happens and
why this is not a bug in "Mail.app". However, you are missing the boat:
Interestingly enough, I’ve already explained multiple times why that happens and why this is not Mail’s fault. The culprit here is the mail client used to send those messages, which fails to set the Date message header that Mail (or any other mail client, for that matter) needs in order to be able to determine what the Date Sent is supposed to be.
It’s you who keeps missing the boat and ignoring, misreading and/or misunderstanding everything I’m saying...

Synching Sent (GMail) emails between iPhone and OSX Mail app

Hi all,
I have been using Gmail sync'd between my laptop and my iPhone for months with no problems - I've never been too bothered about synching Sent emails. But now my wife has an iPhone she'd like to see copies of her emails sent from her iPhone using her GMail account to appear in her Sent Box in Mail.
Does anyone know if this is possible?
Obviously one workaround is for her to bcc herself in on every email sent from her iPhone but she'd rather not do that
Cheers

Hi, I'm surprised you have not had an answer to this.
I "think" you need to use the IMAP protocol for your mail and not POP, assuming I've got this right then you'll need an expert here to guide you further.
I'm in the UK and my new ISP (Sky.com) recommends the use of the IMAP protocol for email (their email client is GMail). So I'm still learning how to use it properly.
Hopefully someone else will jump in here and confirm my "thoughts"
ps: It would help if you added equipment information to your profile, helps people help you!

Mail not sent from iphone mail app

I tried to send a mail through the mail app through my gmail account. Was shocked that the mail was not sent nor I can find it in any of "sent" or "draft" boxes. And the very disappointing thing about this problem is that there was no errors, and I just knew about 12 hours later from the expected recipient that he did not receive my mail.
#SHOCKING
I hate iOS 7, thus I mat start to hate iPhone and Apple.

Has the Mobile Me account been set up on your iPhone as POP rather than IMAP? If it has been set up as POP then any message sent will not be mirrored. Your Mobile Me account should also be configured as IMAP on all your devices in order to see those messages in your Sent Items folder.
The idea of IMAP is to be device independent such that whatever you do is mirrored on all your devices as they each synchronize with Mobile Me. I suppose you could view the Mobile Me "cloud" as being the main repository. If you delete a message from your Inbox via your iPhone, the next time you connect your Mac that message will not appear in the associated Inbox in Mail.
Does that make sense?
Chris

Email sent from outside Mail app sits in outbox?

Whenever I try to send an email from outside the Mail app it just sits in my Outbox until I go in and re-send what I thought I'd already sent. Very annoying, any way to fix this? I sync email with Google Sync and Yahoo.

They are in your Library folder, but it is now hidden in Lion. You can unhide it by either:
hold Option key and to to Go Menu in Finder - Library will be there. Once open you can drag its' icon into the Sidebar if you want.
Or, you can use this terminal command:
chflags nohidden ~/Library
Once in the Library, there is the Mail folder. Please note that they are now in a folder named "V2" and the format is not compatible with Snow Leopard. You can try putting your folders there, but I do not know if that will work, especially since they are from 10.5.

Photos not being sent properly from mail.app

I wonder if anyone can help with this issue. I cannot send photos via mail.app using the "email" button from iphoto, or by attaching using the "attach" button in mail.app or by dragging the picture from it's folder into a mail message.
The picture does not import at the right size, and the image itself gets corrupted, with lots of pixelations and jaggies. This never happened before Leopard.
I've looked in preferences and so forth and have found nothing to address this. I've sent photos "windows friendly" and otherwise. It makes no difference.
Anyone have a solution for this?

open iPhoto, select a photo, click e-mail and select actual size and click compose - after mail opens and the new email window appears with the photo in it in the lower right hand corner of the window just to the left of the corner to grab to change the window size there is a "wee" (or small:) ) menu window that will allow you to make the photo small, medium, large or actual size (Same options as you had in iPhoto but now in mail)
This is what TD was referring to
If it is not there I would try deleting the iPhoto preferences and doing it again - and if it is still not there, deleting the mail preferences (I'm not sure if that requires re-entering account information or not so I'd probably move the mail preferences to the desktop rater than trashing them as a test)
LN

BT Emails and Yahoo Mail App

I have been looking at the changes BT are bringing in when they move emails away from Yahoo. I currently use the Yahoo Mail app on my iphone. BT say they are not going to be introducing an app when emails are moved across. Does anyone know of any alternative apps? I do not want to use the email facility on the iphone as I would like access to my inbox and sent items and I would rather not have to keep sigining in to webmail to check for emails, the Yahoo App alerts to new emails.
The only option I can think of so far is to start again with a new Yahoo Mail account but then I would need to keep my BT email address with all my historic emails.

You need to set it up to use IMAP. See this link how to do it
http://www.names.co.uk/support/new/email/1182-how_to_setup_an_imap_account_on_iphone_ipad_iphone5.ht...
and use these settings if it does not set it up automatically when you select Yahoo
Incoming
Server = imap.mail.yahoo.com
Type = IMAP
Username = your BTYahoo email address
Password = your BTYahoo email password
Security = SSL
Port = 993
Outgoing
Server = smtp.mail.yahoo.com
Type = SMTP
Username = your BTYahoo email address
Password = your BTYahoo email address
Security = SSL
Port = 465

Did reset and lost mail app

I reset my touch. Now I don't have mail, and a couple apps that came pre installed.

With iOS 1.1.5 you can't add apps. To add aps you need iOS 2 or later, It appears you hve a 1G iPod. See:
http://support.apple.com/kb/HT1353#ipodtouch
It may be that the Mail app did not come with 1.1.5 . A 1G can be updated as far as 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

Problem with exchange 2007 SP3 and mac mail app loading mails

Hi,
since a few days i am having a problem with mac's (using either the included mail app or outlooc 2011 for mac) syncing mails with my exchange server. both, mail and outlook) connect successfully to my excahnge 2007 sp3 rollup 14 server, but when
they start syncing mail they dont load any mails or only load the headers and keep saying loading (of body)
when i open the https://server/EWS/Exchange.asmx on the browser it asks for the user/pwd and lets me open the xml once, the next time it crashes.
in the eventlog i am getting the error that: a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010.
all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine.
does anyone have an idea what could be the issue for this strange behavior?
thanks,
chris

Hi,
According to the error message, "a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010", I find a related article for your reference:
Event ID 5010 — IIS Application Pool Availability
http://technet.microsoft.com/en-us/library/cc734991(v=WS.10).aspx
Please follow the article to check whether application pool has been started.
Additionally, I notice that you said "all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine.", please run following command to check whether parameter "EwsAllowMacOutlook"
value is True:
Get-CasMailbox | FL
If the parameter "EwsAllowMacOutlook" value is False, please set it to True via following command:
Set-CasMailbox -Identity FQDN -EwsAllowMacOutlook $True
If still not work, please contact MAC Support for help. For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis Huang
TechNet Community Support

Sent and draft mail folders on Mail app disappeared

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