Sent E-mail Not Appearing in Sent Items - Recipient Never Received

Do they appear sent on the server?  If not, then they didn't get to that point.
Check her drafts folder as well.  She might have saved it but not sent it.

Weird issue:
We have a Microsoft Exchange Server 2013 user who sent 3 e-mail messages this morning from outlook 2013. The messages were never received by the intended recipients, they are not in the Sent Items folder, they are not in the Deleted Items folder, and when viewing Sent and Deleted Items in OWA, they don't appear there either.
This user was replying to messages from other users in our office, and the messages she was replying to says "You replied to this message at 9:04 AM". None of these replies contained attachments.
A casual search of Outlook reveals no traces of the sent messages. Messages that were sent before and after these messages have been received by the recipients.
Do e-mails really just disappear?
This topic first appeared in the Spiceworks Community

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