Sent emails disappearing

Some, not all, of the emails I send from a given account are disappearing. Odd thing is when I send them and then go to my Sent messages folder they appear for a brief moment and then they are gone.
For example I replied to an email. It wasn't in the Sent folder so I went to the message that I had replied to and clicked on the return arrow in the circle to the left of the message subject line and received this Error Message: _+Mail was unable to find your reply to the message “RE: Website planning and discovery questions”. You may have deleted the message.+_
Any ideas????

I am sporadically having the same issue using Mail.app 4.2 w/IMAP on 10.6.3. Occasionally, I'll send an email and then happen to notice that it is not in the Sent mailbox. No errors, nothing stuck in the Outbox, or still in Drafts-- in fact, nothing to indicate that this has happened at all except looking for the sent copy and noticing it isn't there.
Not sure whether it's relevant, but when it happened this morning, it involved an email with an attachment that was about 1mb. In this case, I know that the email actually did go through, because the recipient replied to it. But even after rebuilding the Sent mailbox, the sent copy never appeared. (And other similar emails with attachments have not caused the same behavior-- it seems to be intermittent.)

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Sent emails disappear

I have a user who randomly has sent emails disappear on him. For example, between a period of 1 hour, he sent 3 emails. All those emails reached the recipient but they are no where to be found in his mailbox. I checked the message log on my Exchange server
and it shows that the email was sent and received.
I checked his deleted items and checked his rules to see if any rules could affect them. Emails were not found in deleted items and no rules could have affected those emails.
One interesting thing was that when he sent those emails, they were at 12-1am but he had sent an email at 1:16am which was still there. When he came in to work that morning, his Outlook had crashed. Maybe Outlook crashed and didn't save the emails? But they
would have synced with Exchange and should then appear in OWA which they don't. Any ideas what could have happened?
He uses Outlook 2013 with Exchange 2013 in cache mode.

Yes. In normal situations sent messages should be visible. Also is "Save copies of messages in the Sent Items folder" option marked for that mailbox: http://www.slipstick.com/outlook/outlook-2010/messages-arent-saved-in-the-sent-items-folder/?

Z10 sent emails disappear

I have a new Z10. Always preferred Blackberry for email security and handling. Now, on this phone, when I send an email on my Virgin Media account - ntlworld.com address - the sent email disappears from the Hub within seconds. it is not in sent folder. Tried everything - rung Blackberry, Virgin Media, Orange - deleted the account, reloaded it, done a factory reset. Changed the email settings - show sent items etc. Nothing makes any difference.
Help, somebody, please!! No-one seems to have an answer or an explanation for what is happening - except 'it is somebody ele's problem'!!!

I don't know why BlackBerry won't play ball.
Remember, I don't work for BlackBerry, just a user same as you.
But trust me, BlackBerry is no refusing to work on this, it's Virgin or Orange who won't escalate it.
Stated otherwise, you are being lied to.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Sent emails disappearing from Apple Mail

Hello, I'm finding that sent emails are disappearing from my sent folder in Apple Mail. I was having this issue with the account's IMAP settings, so I've deleted the account and used the Exchange settings – same issue. It was working fine for a while, and then they've stopped saving in the sent folder altogether.
If I send emails through webmail, there's no issue.
Machine / Software –
OS X 10.10.2 on an iMac 21.5" 3.06Ghz Core i3 with 12GB of RAM

Have exactly the same problem.
Sent six emails, without realising they wouldn't get saved in Sent Folder.
Moreover, i messaged one of the people i sent an email to and he told me the email did not arrive?

Sent emails disappeared after rebuild

When I try to view sent mail from one of my accounts in Mail, I've been seeing "The message xxx concerning “xxx” has not been downloaded from the server. You need to take this account online in order to download it." Checked the size of the box and it was at 1.1 GB, so I deleted a bunch of emails with attachments, but that didn't help after re-opening the application. Following the advice of a post here, I tried to rebuild that mailbox, and the emails all vanished. Tried finding them in Home/Library/Mail/SentMessages.mbox, but the sent mail files there are very small (20 KB), nowhere near the 400MB I was at when the emails disappeared.
I also discovered that there are two, near-duplicate folders for this account in the Mail folder: one contains a trailing space after the name; dates created 3/25/2005 and 1/18/2006, both last modified today. I'm using POP on OS 10.3.9 and have tried re-importing the mailbox, but got nothing. I still get the message about downloading the message from he server when I try to view Sent emails from this account....
Can anybody help me get those sent emails back in their folder? Thanks in advance--

What appears below is what I would have posted if it wasn’t because of the weird duplicate account folder you mention. You may be able to figure out which of the two account folders is Mail using to store your mail by looking at the modification dates of the mailboxes it contains rather than the modification dates of the account folders themselves...
<hr>
It looks like you have the problem described in the following article:
Overstuffed mailbox is unexpectedly empty
As you can see, letting a mailbox grow indefinitely is a really bad idea — and it appears to be too late now to solve the problem doing what the article suggests. If this is a POP account, you may be able to fix it as follows:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate Sent Messages.mbox and move it to the Desktop.
4. Open Mail. A new empty Sent Messages.mbox will automatically be created within the account folder, and this will allow you to continue using Mail normally while trying to solve the problem.
Although Sent Messages.mbox appears to be a file, it’s actually a special kind of folder (a package) that contains several files. Ctrl-click on Sent Messages.mbox and choose Show Package Contents from the contextual menu to see the files it contains. Of these files, mbox is the most important and is where all your messages are stored. What’s the size of that file? Depending on its size, you may or may not be able to directly import it back into Mail in the next step.
An Incoming_Mail file may also be present, in which case it might contain messages that Mail couldn’t transfer to mbox. Incoming_Mail is also a standard mbox file like mbox proper, just named differently, and can be imported back into Mail in the same way.
5. In Mail, do File > Import Mailboxes and follow the instructions to import the Sent Messages.mbox that’s on the Desktop. I’m not sure what the import options available in Mail 1.x are, but you should choose Other / Standard mbox or something like that, so that Mail looks at the mbox file only (and Incoming_Mail, if present) and ignores the other files in the package.
If Mail doesn’t let you select Sent Messages.mbox in step 5 because it’s a package instead of a plain folder, rename Sent Messages.mbox to just Sent Messages (i.e. remove the .mbox suffix) so that it becomes a normal folder, and try again. You cannot do this directly in the Finder because removing a suffix by normal means causes the Finder to hide the suffix instead of renaming the file. To remove the suffix from the name, you must do File > Get Info (⌘I) on the file and change the name there.
If the mbox file is too big for Mail to handle it, however, you’ll have to break it into smaller pieces. You can do that with an MBOX Breaker Script available at Allan Sampson’s website, or with Emailchemy. The former will ignore the Incoming_Mail file that I mentioned previously, but you may try importing that file directly if it’s not too big or just ignore it if all your messages are in mbox. Also, if you removed the .mbox suffix from the name of the mailbox, you may need to add it back again for the script to recognize it.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Sent Email Disappeared

Hi all,
I did a reset of my iPhone this morning (Press-hold the Home button and the Sleep/Wake button simultaneously until the grey Apple logo appears) as it has been acting a bit funny (apps slow to open/close, apps opening by themselves).
I have reset my phone before with good results. Today was no different with one exception, my sent mail disappeared when I went to check my email. The other thing is all my incoming email was marked "unread". I let the incoming email load (about 80 or so messages) and checked them. They were fine. All my outgoing email was gone. I sent a test email to myself, received it and my sent mail folder was back; albeit with only one email inside.
Does anyone know if I can recover my sent email?
thanks in advance,
Brian

Sounds like you are using POP mail and possible sluggishness was mail app getting corrupt with your data in some way.
You may not recall but when you first set up the account on the phone you don't have the sent and outbox folders. They show up after something is sent or what not.
While POP is functional, it was never designed for today's age of multiple devices checking the same box. It doesn't actually sync but rather gets copies and copies on your end don't get sent back to the server. This is why many prefer IMAP or Exchange accounts.

ICloud is making sent email disappear, why?

Hello folks,
I've been having problems with iCloud. Every now and then when I send an email off to a recipient, there will not be a copy in the sent emails folder nor can I scroll up in the messages screen to see my sent email.
This only happens on iCloud. I have a Gmail a/c on Mail.app too and no problems there.
What's going on?
Best,
LA.

I'm having the same issue. Every now and then, my sent e-mail does not appear in the Sent folder. It happened again this evening, of course I was sending an important e-mail to a lawyer and now I'm not sure if he received it or not. I'm waiting for Apple Support to contact me tomorrow. I did contact them about a month or so about this issue but I was disconnected so I never did get a response.

Sent emails disappear since migration

Most of my Sent emails are missing from the Sent box since migration from BT Yahoo to new BT in mid June. That's hundreds of emails gone, only a few dozen left. In box is behaving ok. Online chat said to phone the helpline (0800 111 4567). He said I had go to Tech Expert as it's a problem with my equipment. But I have to pay a subscription for this service, and it's the same problem on laptop and netbook (windows, IE9), so I think it's a BT server issue (I was hacked and emptied out on 20 May, most emails replaced but not all). I can't get anyone at BT to address it. Here's the thing - I can see ALL my Sent emails on the iPod, thank goodness (but can't print them). So I'm having to send the ones I need back to my inbox, one by one. Any ideas?

Might be worth trying another browser - Firefox is generally regarded as superior to IE anyway. Once you've got the Sent box back, I'd advise using an email client such as Thunderbird to store your stuff on your computer (properly backed up) rather than trust a remote server to look after it.
You can click the white star next to this message if you think it was helpful.

Switched ISPs, now all of my Sent email disappeared.

I did however, retain my account with my old ISP until I can get everything back. I posted this same question on other threads but the situations/conditions were different.
Any idea how I can get them back? IS it a port thing? I noticed that my new ISP had me change ports.

RuskinRules,
I'm going to ask the same question: Do you have a Time Machine backup?
If so, it should be relatively easy to find, and restore, the old sent emails.
The first thing to know, however, is whether this old account was set up as an IMAP account, or a POP account. If it was an IMPA account, you may be able to re-create the account in Mail, then use the "rebuild" function to recover those sent emails. IMAP keeps all messages, whether received or sent, on the email server.
With a POP account, however, all messages are stored locally by default. While there are some instances where incoming messages might be retained on the server, all outgoing messages sent using the client are stored locally, and nowhere else.
So, you may be able to recover those sent messages from the server if you were using IMAP. Otherwise, your only option will be to recover them from a backup, preferably a Time Machine backup.
If a Time Machine backup does exist, open a Finder window and navigate to /Users/HOME/Library/Mail/. Inside the Mail folder, you will see some number of other folders. Among these, you will see one folder for each email account you currently have set up in Mail. These will be named using your email address for each account. Now, click the Time Machine icon in the Dock. Navigate "back in time" until you see the folder named for your old email account. Select it, then click "Restore."
This returns the folder to its proper place in your HOME folder, but you'll still have to import it back into Mail. In Mail, choose File>Import Mailboxes, then use the dialogue to navigate to the "sent" mailbox within the restored folder.
Scott

HT204075 Sent emails disappear no spam button

I have OS X Yosemite 10.10.3 on a new mac book air early 2015, missing sent emails, I have yahoo mail, also spam button is grayed over does not work? I do know that my email did go through but I have no record of it. As a temporary fix I send myself a bc of any emails that are very important to me, this doesn't happen to every email only happens randomly. However the spam thumbs down is grayed over and does not work.

Yes. In normal situations sent messages should be visible. Also is "Save copies of messages in the Sent Items folder" option marked for that mailbox: http://www.slipstick.com/outlook/outlook-2010/messages-arent-saved-in-the-sent-items-folder/?

ICloud sent emails disappeared and can't restore from Time Machine

I'm having a very weird problem with my iCloud email. Sometime between last Friday and Saturday, all the sent messages on iCloud disappeared. They disappeared from the webmail and from all my devices (Macbook, iMac, iPhone, iPad). All the other mailboxes on iCloud are still intact.
Since I have a Time Machine backup, I tried to restore the messages. I can see all the messages on Time Machine, and I can browse and open them individually but if I try to restore them, nothing apparently happens (a dialog box saying "Restoring messages from iCloud" appears for a few seconds then disappears and no message has been restored). I tried restoring the entire Sent mailbox, then a few messages and then just one message with the same result.
I suspected a corruption in the mailbox, so I repaired the disk (no errors found) and reindexed the mailbox according to this article http://support.apple.com/kb/PH14876 and tried again but still no luck.
I'm very puzzled. Any advice?

Don't know why they disappeared. Did you check all setting for the mailbox behaviors? If any are set to delete from the servers after a certain amount of time, then it will do that. Make sure you check each device carefully where the sent messages are stored (server, going to trash).
Also check iCloud.com website and make sure sent messages aren't being sent to trash and deleted after a number of days also.
Also, deselect all iCloud mail from all other devices to test and solve from here. That way no other device will interfer with sent messages. Be sure to check iCloud.com settings also.
When you restore from TM, you should do it from the Mail Application. Open mail and choose Sent Mailbox. Click to enter TM. Go back in time till you see your messages. Click to restore. A folder for TM will appear in the sidebar under On My Mac section. If it is not expanded, place the cursor over On My Mac and choose Show (it will appear when the cursor is over it). You should see your recovered messages there.

Ios8 sent email disappeared Yahoo account

Hello,
I had sent an email from my yahoo account on my ipone 5. Yesterday evening it showed as being sent. This afternoon I realized it has disappeared. Not in sent, junk, or trash folders. It also is not showing up anywhere when logging into yahoo mail. Is there anyway to find it or recover it?

POP email only connects to the Inbox on the server. You will never see other folders. If your email provider offers IMAP then the messages and folders are all on the server and you just access them with the email client and you can see any folder that you subscribe to.

Mac Mail sent email disappeared from email server

Today all of my macmail in my sent mail folder disappeared. I kept the sent mail on the macmail server, but it did not give me any warning that the mail would be taken down. I have the box checked that says 'never delete sent mail'. Is there a way to download the mail from the server?
Thanks!

Try looking at this thread. It helped someone else having the same problem.
https://discussions.apple.com/message/7959998#7959998

Mail - My Sent Files Disappear

Not sure why, but my Apple Mail sent emails disappear.
Please know that I use two campus exchange accounts and my primary/personal account sent emails all disappear. My other exchange account is fine.
This has been happening since Lion 10.7, and have had to go back to Office 2011 Outlook.
With the Upgrade? to 10.7.2, I was hoping that this issue would be fixed, and has NOT been fixed.
If this helps, This does happen more often while on the campus network and not that much while at home.
Any suggestions?
Thx Much

Assaf,
Welcome to Apple Discussions.
Try rebuilding the "Sent" mailbox.
Click on the "Sent" mailbox and select Mailbox>Rebuild.
;~)

Inbox and Sent emails just disappeared

45 minutes ago I went to check my mail on my computer and my inbox is empty! There was mail in it an hour ago, and then it just disappeared. I didn't change or move anything, the inbox was just empty. I then checked my sent box and all my sent emails were there, checked back 5 minutes later and their gone! The emails in my deleted and junk folders are still there. I checked online through icloud.com and Inbox and sent mail are empty there too, as well as my phone.
I say again, I didn't delete, move or change anything in my mail, it was there and then it was gone. Is anyone else having this happen? Where did my mail go?
I am running a intel Mac Pro tower with Lion 10.7.2 and a iphone 4 with IOS 5.1

For two or three days now, I've had to go online and log into www.me.com to check my Apple mail account because ALL the folders in Mail on my iMac were showing empty. When looking at preferences to see if maybe something had gotten messed up there, I "registered" for MobileMe again, even though I'd chosen to "move to the iCloud" a few weeks ago. Suddenly my mail reappeared on my iMac. In Safari I was told I needed to "move to the iCloud" by June 30 (which I'd already done, as mentioned above) so I clicked it again. So far, my mail folders and their contents are showing up on my computer, but who knows how long it will last.
I've also been having problems with my iPod Touch - accessing my mail. I keep getting a message that my password is incorrect, but it's the same password that I've been using to log in online. Weird.

Sent emails disappearing

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