Sent emails showing "blue" and in duplicate.

Apologies if this has been asked and answered elswhere, but searched to no avail...
Email set up BES\Outlook (Office365)
One of our Blackberry users travelled abroad this week with his Blackberry.
Whist there, he noticed when sending emails, they were showing twice in his sent box, with one being in blue.
Any suggestions what this is and how it can be changed?

Check the below KB article -
KB13528 Duplicate e-mail messages are received on the BlackBerry smartphone
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