Sent iMessage to iMessage oversea's but the recipients phone is receiving it as an Email

Im sending an iMessage to someone in Italy that also has an iPhone with iMessage (turned on) and they are telling me that it is coming in as an Email.  Does anyone know why?

The server involved sends a signal to your device to indicate it didn't go through as an iMessage, but the server actually was able to push it through after the signal was sent to your device.  It just doesn't bother to update you and correct the error.

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