Sent Items (cached mode) not going to shared mailbox 'sent items.' Permissions Correct.

Hello,
I have about 15 users that work out of a shared mailbox. According the article below, the email should go the the 'sent items' folder of the shared mailbox and this is not happening.
http://blogs.technet.com/b/maliks/archive/2013/01/14/how-to-have-separated-sent-items-folder-in-shared-mailbox-in-outlook-2007-and-2010-exchange-server-2007-or-2010.aspx
The users have Full Control Permissions - set from Exchange Mgmt Console. They are members of the Security Group that has FC Permissions. Outlook is in cached mode.
Do the user accounts needs FC Permissions directly on the mailbox - as opposed to using a Security Group?
Please Advise,
Thank you

I have not added the registry entries.
Per the article - I have all users setup as described below - which is listed as the 2nd workaround.
2. For Outlook 2010, you can also add the additional mailboxes as an additional Exchange account for this to work. However, this requires you to have full mailbox
access rights for the additional mailbox (this has to be set by your Exchange administrator). You can then select it as a sending account and will be sending the message
“as” that mailbox instead of “on behalf of” that mailbox.
Thanks

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Send as not working on shared mailbox in Exchange 2010

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I have created a Shared Mailbox a few months ago and gave one use full access rights and send as permissions. This worked perfectly since it was created. On Friday, the user started getting:
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Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Very slow mailbox download times in Exchange cached mode

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Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Find all users who does not have access to a shared mailbox.

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We are in the proces of setting up a hybrid enviroment with our E2010 towards Office365. As part of that, we want to move several batches of users. The first bunch if users we move should not use any shared mailboxes etc. but how do I find
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Browsing manually through users is not practical either as we have 10000+ mailboxes at the moment.
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It is not possible to accomplish this by using powershell. Easier one is to get the list of people who has access on something with below and do easier data manipulation in Excel :
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Office365- I created shared mailboxes for a user- they show on web but not on Outlook2013

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Hi,
Thanks for your question.
Not sure what exactly you mean by "created shared mailboxes for a user", by default, Outlook automatically loads all mailboxes to which the user has "Full Access" permission. So please first check if you have granted the right permissions
for that mailbox to the user.
When I say "By default", I mean you didn't disable the Outlook Auto-Mapping service. If you did, then the shared mailbox will not be automatically added to the user's Outlook profile. So please have a check on this:
https://support.microsoft.com/kb/2646504
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It seems when I add normal users directly to the permissions everything works.
When I had to restart the server a few days later. All changes were applied but I could not change it again.
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Hi Jelle,
"I did exactly the same for another request and then the people could not access the shared mailbox.", I would like to verify if you give the same Security Group rights to multiple shared mailboxes.
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Three of us at work monitor our Boss' shared mailbox (demanding VIP). We all have the same permissions.
It has become insanely common that collectively we do not see the same "Inbox" messages for our boss.
Generally we see the bulk of the email.
On increasingly frequent ocassions: A & B see message X (C doesn't see it in the INBOX)
or A & C have message Y (B Doesn't see)
or B &C see message Z (A doesn't see)
Collectively A has - X & Y
B has - X & Z
C has - Y & Z
The content is all there but someone always seems to be left out.
It is really leading to some confusing conversations and mismanagement of activities in our office. Especially when the Boss asks C (the only person left at work) why the boss didn't get something about message X (of which C cannot see).
How do we fix this?
Summed up: A shared mailbox with equal permissions is not displaying the inbox equally across those it is shared with.
Filters are turned off/not active or otherwise not part of this problem.

Hi,
Does the issue only happen on the Boss’ shared mailbox? How about other shared mailbox? Also confirm whether the issue occurs in OWA view.
Please try to remove all share permissions on Boss mailbox and re-add one user to check whether the user can view all emails in shared mailbox. If there is any Event log, it would be helpful to post it here.
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Winnie Liang
TechNet Community Support

Sent Items (cached mode) not going to shared mailbox 'sent items.' Permissions Correct.

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