Sent Items Folder not showing on 2 of my E-Mail Accounts
I have an iPhone 3GS and have 3 e-mail accounts incoming to it. One will show incoming, sent, and delete however the other 3 don't have sent items. Any idea why? I have Cox for my e-mail.
Although created as separate email accounts, are the 2 additional accounts alias accounts to the original or what you are calling your "default" account?
If true and completely separate email accounts, each account will have its own email address appearing as the sending email address when sending a message with the account.
If true and completely separate email accounts, each account's Sent mailbox will be created automatically after a message is successfully sent with each account. The same for each account's Trash mailbox after selecting a message for deletion that was received or sent with the account.
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On OSX 10.6.8 Mac Mail sent items do not show the Bcc field. Adjusting settings in mail/prefs/viewing/custom/bcc has no affect on Mail, ie Bcc still does not appear on sent items. Yet another example of Mac caring not a jot about the performance of versions of OS and software running on on older hardware. Anyone got a fix by any chance? Oh and fyi I need to see the Bcc in sent items to confirm sent email is attaching to Salesforece - when I see the Bcc I know I can delete it as a copy will be in SForce. Big thanks W.
On OSX 10.6.8 Mac Mail sent items do not show the Bcc field. Adjusting settings in mail/prefs/viewing/custom/bcc has no affect on Mail, ie Bcc still does not appear on sent items. Yet another example of Mac caring not a jot about the performance of versions of OS and software running on on older hardware. Anyone got a fix by any chance? Oh and fyi I need to see the Bcc in sent items to confirm sent email is attaching to Salesforece - when I see the Bcc I know I can delete it as a copy will be in SForce. Big thanks W.
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GroupWise recent sent items do not show in sent folder
On GroupWise Whenever I check my sent items folder I am only able to see messages from 2004. I am only able to see my recent sent items from GroupWise Remote. Whenever I am connected locally I can never see my recently sent messages.
Any help is appreciated.
Thanks!Right-click the Sent items folder...Properties...ensure the settings are as you expect them to be.
>>> jsern<[email protected]> 12/12/2012 11:06 AM >>>
On GroupWise Whenever I check my sent items folder I am only able to see
messages from 2004. I am only able to see my recent sent items from
GroupWise Remote. Whenever I am connected locally I can never see my
recently sent messages.
Any help is appreciated.
Thanks!
jsern
jsern's Profile: http://forums.novell.com/member.php?userid=95879
View this thread: http://forums.novell.com/showthread.php?t=462444 -
Mail and sent items folder on Yahoo!
(Firstly I'm running the latest version of Mail on the latest OSX on an iMac, and MBA, iPads and iPhones).
What is it with Mail on oSX and how have Apple managed to make it so much worse than Mail on iOS?!!!!!
First issues, if you can help please.
I use Yahoo! On every Mail app in the world for the last zillion years (including on iOS) when you sent an email it goes in to your Sent Items. Nothing revolutionary about that. But why on Mail for OSX does it go in to a different folder called Sent Messages and not in the Sent Items folder like it does on every other Apple Mail app?! If I sent an email on my iMac when I want to find it on my iPhone I won't find it in Sent Items (one of the four or so default folders with a pretty icon) but instead I have to find it all on it's own in a separate sub folder called Sent Messages. Can that really be right?
Secondly, Exchange.
Mail on iOS and Exchange all works simply and logically and updates immediately etc. Why does Exchange mail on Mail for OSX firstly take many, many, many, minutes to update the Inbox (despite manually clicking the Get Mail icon). it is soooooo slow despite forcing it to do it. Also, identicasl settings for Mail Preferences on my MBA and my iMac. One Exchange Inbox says 189 Unread and the other says 98 Unread.
Mail for OSX gets a resounding 2/10 score but maybe I'm doing something wrong?
All input gratefully received.FROM AN APPLE TECH - SEE BELOW
Hi Scott
To see Sent Mail on you Gmail IMAP address in Apple Mail program, you need to click on and expose Gmail section in left column of mail and show the Sent folder as shown below. This will show you the emails sent from your other devices. This information is stored on Gmail server.
The best way to reach me is via email. Please reply to this email and I will contact you as soon as I possibly can.
Thanks
Scott
[email protected]
Apple -
Entourage 2000 - sent emails are not appearing in "sent items" folder
I am using Entourage 200 with POP account. I have the preference for "save copies of sent messages in the Sent Items folder" clicked since I install it a year ago. But a couple of days ago, all my sent emails have vanished. Even new emails I compose and sent out are not appearing in the "sent items" folder. I did hit "option" when openning the program and everything verify ok. Any help would be greatly appreciate.
Since this is the Mail & Address Book - Tiger discussions/forum for Apple's Mail and Address Book applications, you probably won't get much help here with your question.
What is the size of your Entourage database file? Entourage uses a single large database to store all application data and I believe Entourage X has a 4 GB database size limit.
Does hit the option key when launching Entourage perform the database rebuild function? If not, do a search with Entourage help with "rebuild" for instructions.
This link may be more helpful.
http://www.microsoft.com/mac/support.aspx -
Outlook 2010 not saving Sent emails in Sent Items Folder
This problem does not exist on this forum. Using Outlook 2010 (V 14.0.7106.5001 (64-bit) on Windows 7 64-bit with three accounts: 1 account is Gmail and 2 accounts are IMAP. The IMAP accounts inexplicably stopped saving Sent emails. The
Gmail account still saves the Sent emails.
Tried already:
1. Changing the Sent Items setting from Save on folder on computer to Save on server and then changed back to the way it was, which is correct.
2. Created a new profile and entered the email settings. Still no sent mails being saved.
3. Ran Outlook repair. No luck.
Not sure where to go with this next. Never have run into a problem like this before.Hi,
Please make sure you have the emails sent to the recipients successfully, if not, the emails may be saved to other folders if you have the following setting:
File tab -> Options -> Mail -> If you checked
Automatically save items that have not been sent after this many minutes,
Save to this folder, you may have your emails stored in the selected folder if the emails are not sent successfully.
Please visit the Webmail site, could you find the sent items there?
Try Reset View, then try to search for the sent emails by keywords in Advanced Find, can you find the emails?
Kindly check the following settings:
File tab -> Options -> Mail
-> under Save messages, make sure you have checked Save copies of messages in the Sent Items folder
If none of the above helps, feel free to contact me again.
Regards.
Melon Chen
TechNet Community Support -
Rules not working in Outlook 2010 Sent Items folder (Personal Folder)
I've been trying to automatically categorize and send emails I've written and sent to the archive's Sent Items folder. However, everytime I create a rule for a particular type of email it doesn't carry it out. The rule will only work when I manually
click 'Run this rule now...'.
Here is what my rule looks like:
Apply this rule after the message arrives
from Byron33
and sent to 'XXX'
and with 'YYY' in the subject'
assign it to the 'ZZZ' category
and move it to the Sent Items folder (here, 'Sent Items' is in the Archive section)
But it doesn't work. All my other rules work (for the inbox folder). Any way in which I can get this rule to function automatically?Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, I understand that the rule will only work when you manually click 'Run this rule now...'. If there is any misunderstanding,
please feel free to let me know.
Turn off Cached Exchange Mode to test this issue:
http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP010355560.aspx?CTT=1
Click the File tab.
Click Account Settings, and then click Account Settings.
On the E-mail tab, click the Exchange account, and then click
Change.
Under Microsoft Exchange server, clear the Use Cached Exchange Mode check box.
Exit and then restart Microsoft Outlook 2010.
If it work fine after turn off cached exchange mode ,please repair your .OST file follow this article steps:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010354964.aspx?CTT=1
More additional information
Troubleshoot rules you can refer to this link:
http://office.microsoft.com/en-us/outlook-help/troubleshoot-rules-HP005242904.aspx?CTT=1
Similar thread you can refer this link:
http://www.msoutlook.info/question/133
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this
information.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help. -
After updating software yesterday, noticed that sent emails are not showing up in Sent Folder?
Are you storing Drafts, Sent, Trash and Junk messages on the server via your .Mac account with Mail?
If so, do you access your .Mac account with an email client on another computer or regularly access your account via webmail on another computer?
If not, any other reason you need to store Drafts and Sent messages on the server?
While composing a message with Mail, it is temporarily saved in the account's Drafts mailbox so sounds like something went wrong with the process between finishing and sending the message with Drafts and Sent being stored on the server.
If you don't have any need for this, better to store Drafts and Sent messages locally on the hard drive with Mail. -
My sent items are not in the sent folder
I went to Preferences and chose to have sent items in the folder but they are not there. Anyone have any suggestions?
Looking at the .mac mail folder, there are no black triangles, I have inbox, drafts and sent (and trash) icons.
I tested the .mac mail (I know I keep saying "this site" but I don't know what else to call it?), and using this one it does keep a copy of the sent items. BUT using the Mail (the stamp icon mail) copies of sent items are not saved.
I want to use the Mail one, because you can choose fonts and all that other stuff, which is why I even purchased the year membership! (otherwise I would just stay with Yahoo mail).
I really don't have a clue about this stuff and I appreciate you taking your time here. -
"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode
Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, EmilyThe first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected] -
Sent Items folder is not available
I am using Outlook 2010 and have configured my domains' email address as an account on the Outlook profile. On the left sidebar I see my email address listed as follows:
> [email protected]
Inbox
Deleted Items
Junk E-mail
Sent Items
I have configured my account to keep a copy of sent items. When I compose and email and send it I always get the "Sent Items folder is not available" message which I never got in Outlook 2003.
However, as you can see above the Sent Items folder is listed! When I click on the Inbox node and select IMAP Folders I see that it is NOT subscribed to ANY folder. I press the Query button and select all folders (Inbox, Deleted, Junk, Sent) and press the
Subscribe button. It doesn't produce any error message. I close that dialog and then reopen again to see my subscribed folders list and IT IS EMPTY!!!
So why is it failing to subscribe to the Sent Items folder? This worked seamlessly in previous versions of Outlook, this "improvement" is obviously an anomalous behavior.
http://www.virtual-aviation.net/Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
Why are sent emails not stored in the Sent Items folder in iOS7
Why are sent emails not stored in the Sent Items folder?
Thanks, Matt.
I'm now starting to notice the emails that don't come in order are all posted from sites that use multiple platforms to send the same message; email, Facebook, Twitter, etc. so maybe that has something to do with it. I'm thinking the hold up is possibly at their end. -
I had an issue where emails I sent from my laptop were not appearing in the sent folder on my iPad or iPhone. Conversely, mails sent from the apple devices were not showing on my laptop. I also had holes in my sent messages ie months/years missing! They were all present when I viewed via webmail however. Despite various bouts of deleting and re-adding email accounts I could not fix this. I thought (foolishly I now understand) it would be a good idea to consolidate all of my sent messages in a new folder and then move them back into my sent items. Yahoo does not allow you to manually add mails to the sent folder! My apple devices can see the newly created consolidated sent items folder but the mails never download and my laptop can't even see the folder. How can I move my sent mails back to the original sent items folder..? Help! It's driving me mad!
I have the same problem....I have checked settings on my phone and it only seems to be Yahoo sent mail that is not showing in sent folder on my iphone5..... Grrrrrrr Can't find any help on this anywhere
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Sent messages aren't saved in the Sent Items folder in Outlook 2013
When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
3. In the rules list, check if there is any rule that applied to the sent messages may cause this issue.
In addition, some rules may be corrupt or hidden and we cannot see them from the rules list. We need to use the MFCMAPI tool to find and delete the corrupt/hidden rules. To do this, we can use the following steps:
1. Download MFCMAPI tool from: http://mfcmapi.codeplex.com/
2. Start MFCMAPI tool.
3. Click Session menu >
Logon, select the Outlook profile you are using and click OK.
4. Double-click the mailbox that contains the inbox rules that you want to delete.
5. A new window will open. In the new window, expand
Root Container or Root – Mailbox, and then expand
Top of Information Store or IPM_SUBTREE.
6. Right click on Inbox and select
Open associated contents table.
7. In the Inbox window, locate and then right-click the items that have the
IPM.Rule.Message message class, and then click Delete Message.
To identify a specific rule, you’ll have to select the rule in the top pane in MFCMAPI and then scroll down in the lower pane and look at the
Property name(s) column. Find the ptagRuleMsgName property name and check the value against the rule name you were trying to delete in Outlook.
8. In the Delete Item dialog, select
DELETE_HARD_DELETE from the Deletion Style drop-down menu.
9. Click OK.
Reset the view settings on Sent Items folder
If you accidently changed the view settings on Sent Items folder, this may cause some sent messages not visible in the folder. To check if you’ve set any view settings on Sent Items folder, please follow:
1. In Outlook, select Sent Items folder.
2. Click View tab from the Ribbon.
3. Click View Settings button. If you notice the
Reset Current View button is clickable, it means the view settings for Sent Items have been changed before.
4. Click the Reset Current View button and then check the Sent Items folder again.
Scan and repair the Outlook Data File
To repair the .pst file, please follow:
1. Find and start the Inbox Repair Tool in the following path:
For Outlook 2013 on a 32-bit version of Windows:
<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
2. In the Inbox Repair tool, click Browse to locate the PST file by using the Windows file system.
3. Click Start.
4. After the analysis scan has completed, it will present you with a scanning report and options for the next step. Click Repair button.
To repair the .ost file, since this type of data file is a copy of information saved on your mail server, we can just delete the OST file and restart Outlook to re-create a new one.
For more information about repair Outlook data files, please refer to this article:
Repair Outlook Data Files (.pst and .ost).
If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger? -
All my sent items are not visible in outlook
When I send email from my iphone I can't see it in sent items in my desktop pc's outlook 2013. However, all inbox items are visible. My OS is windows 8 pro.
ThanksLooking at the .mac mail folder, there are no black triangles, I have inbox, drafts and sent (and trash) icons.
I tested the .mac mail (I know I keep saying "this site" but I don't know what else to call it?), and using this one it does keep a copy of the sent items. BUT using the Mail (the stamp icon mail) copies of sent items are not saved.
I want to use the Mail one, because you can choose fonts and all that other stuff, which is why I even purchased the year membership! (otherwise I would just stay with Yahoo mail).
I really don't have a clue about this stuff and I appreciate you taking your time here.
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