Sent items on Blackberry

Hi,
Can anyone help.
I have a Blackberry Torch and cannot see or synchronise any sent items that were sent from BT Yahoo Mail as they do not show on the blackberry.I have spoken to BT but they are not very forthcoming on this issue.
Many thanks
Nick

Make sure that the e-mail account on the phone is setup to use IMAP, and not POP3. IMAP enables folder synch.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Sent items from Blackberry not appearing in Outlook sent items

I used to use hotmail and all sent items appeared in outlook sent items, I am now using outlook and they are not. Please explain in very very simple language using no IT terminology(!!!) how I make my blackberry sent items show up in outlook!
Thanks

When you used hotmail and outlook, I take it you used to send all your email using outlook?
Items you send on your blackberry should show up in your sent items on the hotmail website, but the sent items in outlook is separate, and will only show emails you actually send from outlook. It doesn't pickup sent items you've sent from the hotmail website or your blackberry - this is a limitation of outlook and hotmail, rather than blackberry.

Entourage Sent Items on Blackberry

Hello all...very strange issue. I am hoping to get totally off of my PC (XP). I am using Entourage for mail with corp exchange. But when I send mail from Entourage I do not see it on my blackberry as a sent item. Yet when I send from outlook, I see it on the blackberry.
Any ideas?
Thanks

Since Entourage is not an Apple product, you'll get better response if you use a forum dedicated to Microsoft's Mac products such as <http://groups.google.com/groups/dir?sel=33607053> rather than an Apple forum.
Be sure to search the forum first in case someone has already had a similar question answered. You'll get your answer faster this way. Post your question in the forum if you don't find anything that helps

Emails sent from Blackberry not appearing in my sent items on my computer?

Using my Gmail email address...
When I send an email from my blackberry 8900,
It isn't showing up in sent items in Mail for mac.
If someone could help me out that'd be great,
Its a bit annoying not having it all completely in sync.
Thanks!

I don't know if previously sent items will be migrated over to the server, but once the IMAP settings are in place, any new emails being sent should show up on the mail server.
Good luck!
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Outlook express - blackberry sent items

Is there anyway I can copy my sent items from my blackberry device to outlook express, or at least copy them to a folder on a PC?

Hey ronltl,
The only way to get sent items to your Outlook Express would be to auto BCC yourself on every email you send from your device. You can probably set a rule in your Outlook Express to automatically send these message to a specific folder. Have a look at this article for setting up auto BCC http://bbry.lv/cSCHos
-SR
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Sent items on my blackberry not being saved on my hotmail's sent items?

Hi. Hoping someone here can help. When I send an email from my BB. The message is saved in "sent items" on my BB. However the sent message is not reflected in my hotmail account. Any ideas why they are not synching properly? Otherwise is there a way of syncing the two manually? I also use "windows live mail" to view my hotmail on my laptop. Thanks. Ray.

Your Hotmail should support reconciling your device sent emails to your Hotmail sent folder.
http://www.blackberry.com/btsc/KB05133
Enable it by following the diretions in this:
KB13509 How to reconcile email messages between the messaging server and the BlackBerry smartphone
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Disable saving sent item copy on Blackberry Z10

Hi All ,
I have configured my google mail account on Z10 . Promlem I am facing is that everytime I am getting one copy of each mail in inbox which I sent . However recipient is receiving single copy only .
It seems I need to disable saving sent item copy on Blackberry Z10 smartphone .
Anyone who can help and let e know where I can find this option in Z10 smartphone .
Thanks and Regards
Gaurav Bogra

Go to the hub, select the vertical 3 dots on the right. select settings, In the Blackberry hum settings, select display and actions. Slide Show sent messages to OFF.

My boss lost his blackberry.... all blackberry sent item are lost....

he is very angry now because he replied some very important in the blackberry but now it all lost....
for those incoming email, he still have a copy in his AOL webmail account, but for those AOL mail replied in the blackberry... it didn't sync to the AOL sent item....
is there any way that we can get back those sent item ???
thank you.
Solved!
Go to Solution.

Did your boss ever do a backup of his/her device? If so, you can restore that backup to a new device.
If he never backed, no.
AOL accounts do NOT reconcile email and messages such as sent from the BB.
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WHY SENT EMAILS ARE NOT IN SENT ITEMS???

Hi, I've troubles with my brand new c6 that my business company just gave me.
the problem is that after two days of use, the phone stopped storing sent emails, and this is a real problem for me. tried with a hard and deep reset, but after a day or two still have the same situation. no matters which account i use, business pop3, gmail, others... sent items simply don't exist in folder.
any advice??
thnx a lot

ok...so to clarify...
you are using pop3 for your email.
the items that you send are not being stored on your handset
the items that you send are being stored on your server, so if you check your company email, it is showing up there?
i would recomend that you set up your email as an IMAP4. it works like exchange, only it doesnt sync contacts/calendar.
if you were using a blackberry, then it was most likely using the bes service which was probably doing the same thing.

ActiveSync question - Sent items

I have a client who does not want to keep any sent items in her Outlook "Sent" folder. When she was on BES we could manage this, but since moving to a Q10 that uses ActiveSync whenever she sends a message from the BB it syncs back to her Sent folder in Outlook.
Does anyone have any suggestions to stop the syncing back to Outlook?

Hi and Welcome to the Community!
Nope...the ability to save Sent Items to the server is actually one of the features that those not on BES have been desiring for a long time...it was possible with only a few email services prior to BB10, but now works with nearly all of them. But, there is no setting to defeat it.
Have you considered updating BES to BES 10 and then activating there? If so, you might be able to manage it the same way you previously did.
Otherwise, maybe a Server Rule that immediately deletes anything that arrives in the Sent Items folder?
Beyond that, I can't think of anything...unless perhaps you degrade all the way down to POP rather that AS. I am not positive, but I think that POP can't place Sent Items onto the server when sending via the SMTP server...but you would want to test to be sure.
Good luck!
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Email sent from iPhone appears in Sent Items days later

On our Mac clients we use Entourage 2008 SP2 which connects to Exchange 2003 SP2 running on Window Server 2003.
So we're very pleased our iPhone 3Gs with 3.1.1 work as well as they do with ActiveSync email to Exchange. (Well done Apple.)
However, we have noticed that some emails sent from the iPhone appear in Entourage's (and OWA's) Sent Items folder days later than when the message was sent.
Also, the Subject is BLANK.
This is not good as we are contemplating moving from BlackBerry to iPhone for our client servicing teams who need to have an accurate record on on-the-hoof communications.
Any ideas?
Regards
C.

IPhone OS 3.0 did not identify itself properly to Exchange 2007 on any iPhone. With iPhone OS 3.1, all iPhones identify themselves properly to the server, essentially fixing a glitch in the previous operating system. However, now iPhone and iPhone 3G users that upgraded to iPhone OS 3.1 won't be able to login to Exchange 2007 servers that require hardware encryption. The new iPhone 3GS, you won't notice any change. Apple's newest phone is equipped with hardware encryption, so it will meet the requirements of the Exchange server when identifying itself. If you've already upgraded your phones to iPhone OS 3.1 on an iPhone or iPhone 3G and connect to an Exchange 2007 server, you have to turn off the hardware encryption requirement for those devices. So, if you decide you have to have hardware encryption, then you'll need to upgrade all phones to 3gs.

Email issue - sent items not actually sending

Has anybody come across this issue before? I have an IMAP email account on my Q10 and a 4G contract with O2. Sometimes (at least, I think this is an intermittent problem!) emails that I send from my Q10 show as sent and appear in the sent items folder on the server but they do not actually send and they never arrive at the recipient's mailbox. This is very confusing for me as the user because, as far as I can tell, the email looks to have been sent successfully and there is no warning that it has failed. Any thoughts on why this might happen?

Okay. Backing up.
You send an email to yourself from the iPad and also do the same from the BlackBerry. Both devices show that the email was sent. You check the email account through the web interface and see the messages you sent in the sent items folder. You check the inbox and the message sent with the iPad is there but sometimes the message sent with the BlackBerry is not there.
Is that essentially correct? If so, it sounds like the email service. I wonder if you did the experiment over and over if you wouldn't find that the problem occasionally happens with email sent with other devices. I also wonder if the missing emails won't eventually "arrive" in the Inbox.
I'm also curious if this happens with another email service. Do you have a Yahoo or Gmail or ISP account to test with?
- Ira

Mail.app sending sent items to the wrong folder on server

In Mail.app, I have the following checked:
"Store sent messages on the server" (which copies messages to "Sent Messages" on the server)
"Store deleted messages on the server" checked (which copies messages to "Deleted Messages" on the server)
But when I use my webmail, it uses "Sent Items" and "Deleted Items" for sent and deleted files.
How do I set Mail.app to use the correct folders?

this is because Mail creates its own Sent and Trash folders on the server by default. they are called "Sent Messages" and "Deleted messages". a webmail server might have different default mailboxes for that. yours apparently uses "Sent Items" and "Deleted Items". You can tell Mail to use the same mailboxes as Webmail does as follows. select "Sent Items' mailbox in the imap section of your email account in the lower part of the sidebar in Mail. then go to Mailbox menu->use this mailbox for->Sent. do the same with "Deleted Items".

Mail and sent items folder on Yahoo!

(Firstly I'm running the latest version of Mail on the latest OSX on an iMac, and MBA, iPads and iPhones).
What is it with Mail on oSX and how have Apple managed to make it so much worse than Mail on iOS?!!!!!
First issues, if you can help please.
I use Yahoo! On every Mail app in the world for the last zillion years (including on iOS) when you sent an email it goes in to your Sent Items. Nothing revolutionary about that. But why on Mail for OSX does it go in to a different folder called Sent Messages and not in the Sent Items folder like it does on every other Apple Mail app?! If I sent an email on my iMac when I want to find it on my iPhone I won't find it in Sent Items (one of the four or so default folders with a pretty icon) but instead I have to find it all on it's own in a separate sub folder called Sent Messages. Can that really be right?
Secondly, Exchange.
Mail on iOS and Exchange all works simply and logically and updates immediately etc. Why does Exchange mail on Mail for OSX firstly take many, many, many, minutes to update the Inbox (despite manually clicking the Get Mail icon). it is soooooo slow despite forcing it to do it. Also, identicasl settings for Mail Preferences on my MBA and my iMac. One Exchange Inbox says 189 Unread and the other says 98 Unread.
Mail for OSX gets a resounding 2/10 score but maybe I'm doing something wrong?
All input gratefully received.

FROM AN APPLE TECH - SEE BELOW
Hi Scott
To see Sent Mail on you Gmail IMAP address in Apple Mail program, you need to click on and expose Gmail section in left column of mail and show the Sent folder as shown below. This will show you the emails sent from your other devices. This information is stored on Gmail server.
The best way to reach me is via email. Please reply to this email and I will contact you as soon as I possibly can.
Thanks
Scott
[email protected]
Apple

One shared mailbox with multiple distribution groups connected and the sent items folder - how to configure?

Hi!
I have been struggling for a while now with the following issue.
For starters:
We are using exchange 2010 in combination with outlook 2013 on client computers.
Cause of the limitations concerning the number of mailboxes in outlook im looking for a solution to receive and reply
to multiple aliasses. So i did the following:
1. Configured one shared mailbox.
2. Configured multiple distribution groups
3. made the shared mailbox a member of the distribution groups
4. Configured full access and send as permissions for myself on the shared mailbox ( testing )
5. Gave send as permissions to the shared mailbox in Active directory.
6. Logged in to OWA to setup rules for the shared mailbox.
I now receive emails from all connected distribution groups in the shared mailbox and also in the right folder.
I do however have to select the proper from address when i reply to an email.
the email sent by the main SMTP of the shared mailbox is placed into the sent folder of the shared mailbox.
I setup the senddelagate blabla in register.....
When i sent an email as one of the connected distribution groups it fails to put the sent item in the sent items folder of the shared mailbox. The email is sent using the proper address but placed in the sent folder of my main account.
I want this emails to end up in the sent items folder of the shared mailbox. Or even better, in a sent items folder for each of the addresses.
Any suggestions ?
Thanks in advance!

Hi,
As what
Rajkumar says, sending as a shared mailbox(full access permission) will put the email in the sent item of shared mailbox. But it cannot be located in the “sent item” of a distribution group. Because
it is a distribution group instead of a enabled user mailbox.
According to your further description, I understand that the reason why you configure that is some users reached the
limitation about the number of Exchange accounts you can include in the same Outlook profile. Is it rights? If I misunderstand, please point it out.
By default, user can only add 10 Exchange accounts to the same profile. You can customize the limit to the number Exchange accounts in the same profile using the following registry data:
Key: HKEY_CURRENT_USER\software\policies\Microsoft\exchange
DWORD: MaxNumExchange
Value: integer value starting at 1 (default = 10 if DWORD is missing)
http://blogs.technet.com/b/outlooking/archive/2012/12/24/clarification-on-outlook-2010-and-additional-exchange-account-supportability.aspx
Hope it helps.
Thanks,
Winnie Liang
TechNet Community Support

Sent items on Blackberry

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