Sent mail disappears from Sent folder - VERY ANNOYING!

Sometimes when I send mail it does not appear in the Sent folder, or appears very briefly before disappearing.
This is really annoying because I have no copy of the email to send it again, and have to check with the recipient to see if they got it. It happens fairly regularly but I haven't noticed any particular pattern. The lost mail does not appear in Mail on my Mac or on the MobileMe web version. Sometimes it reappears later on.
Does anyone else get this problem? Any clues as to what might be going on? Seems a fairly fatal flaw for an email application.

Hi Mike,
Here's what I would do...
Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions.
In your Home folder. open Library folder, open Mail folder in that, look for the Envelope Index, and drag it to the Desktop.
Then in your Home folder. open Library folder, open Caches folder in that, look for the Mail, and drag it to the Desktop.Move Envelope Index to the Desktop in...
/Users/YourUserName/Library/Mail/Envelope Index
Move this folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail
Reboot.

Similar Messages

  • Issue with sent items disappearing from Outlook

    We are having an issue with many of our users who have had their sent items disappear from Outlook. We are running Exchange 2010 SP2 with Rollup 8. All users on Windows 7 appear to be working fine, it is just users on XP that are having the issue. All
    PCs are SP3 with updates applied. The messages were there previously, but the Sent folder shows empty as of Monday. They show correctly in OWA, it is just in Outlook itself that is the problem. If we enable cached mode the items populate, but our standard
    policy is to run online with no local PST. We have tried running Outlook with /clearviews and in Safe Mode, but this does not resolve the issue.

    Hi,
    From your description, all the sent items are correct in OWA. So the Exchange Server is ok.
    About this issue, I recommend you install all the latest Windows updates and check the result.
    Hope it helps.
    If there are any problems, please feel free to let me know.
    Best regards,
    Amy
    Amy Wang
    TechNet Community Support

  • Sent mail not showing in folder

    Greetings,
    Our Mac has three email accounts. For the last two days, one of the accounts does not show sent mail in the sent folder. The other two accounts are working properly. I have reviewed the MobileMe settings and the Preferences on Mac Mail and can't find the issue.
    The accounts are all MobileMe (IMAP) accounts and accessed via iPad, iPhone and Mac, but no device is showing sent mail since Monday.
    Any suggestions?

    Quit Mail. Force quit if necessary.
    Back up all data. That means you know you can restore the Mail database, no matter what happens.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Mail/V2/MailData
    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder
    from the menu bar. Paste into the box that opens by pressing command-V, then press return.
    A folder window will open. Inside it there should be files with names as follows:
              Envelope Index
              ExternalUpdates.storedata
    Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
    Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
    Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

  • Sent mails disappeared in mail.app [4.2] randomely

    hi there,
    today it happened twi times. I sent mails, heard the sent-sound, but the mails didn't appear in »sent mails«.
    I'm on IMAP under SL. What's the problem? Is it an IMAP problem? Is it an Apple mail.app problem? Both?
    Please help, if possible. Now I always have to check the »sent mails« if the mails have gone through.
    All the best!

    Do you have good authority that SSL works with this server?
    *I don’t really understand. If you mean, that the mail server is provided for ssl, yes it is.*
    Control-click on the Inbox of this one IMAP account and choose Get Account Info. Does the first tab (Quota Limits) come up with names of all folder and number of messages within each?
    *yes, there are all folders.*
    Is there only one Sent folder listed?
    yes.
    Does the number of messages it is reported to contain agree with number for the Sent as seen in the regular Mail window?
    *the sent information in the mail.app regular window shows 2479 outgoing mails. The information you mentioned shows 2503 outgoing mails. And the incoming mails are 2824, the information with ctrl-click shows 2951 mails.*
    If you click on the Mailbox Behaviors tab, does that info agree with what would be seen with Mail Preferences/Accounts/Mailbox Behaviors?
    yes.
    Have you ever taken any action to force reindexing?
    no.
    Michael

  • All my mail disappeared from my folders!

    Help! I am running Mail 1.2.5 on Mac OS 10.2.8. I was trying to setup a new earthlink POP account for my wife. I noticed that the socket number that earthlink gave me to use was different from what I had on my account settings. So I went in and changed it for my account. As soon as I did, all my mail disappeared from my inbox and sent. I checked my inbox.mbox file and all its contents are new and created at the same time I lost all my mail. Does anyone know ANY way to get my mail back? It's stuff that's no longer on the server. I just assumed once this stuff was in my inbox, it wasn't going to go anywhere until I deleted it. I didn't think changing one setting in my account was going to wipe anything out.

    Hey hpr3
    That did help reveal some boxes I don't use thanks for the tip, but I used to have a bunch of sub accounts that I created to sort my emails into manageable groups and these have disappeared. ANy ideas that? Regards

  • Audiobooks disappears from Audiobook folder

    I have a 8gb 2gen ipod nano and the problem is that when I start my iPod I can see my audiobooks in the audiobook folder but as soon as I play any music the audiobooks disappears from that folder but can still be seen from artist folder.
    This only happens if I play music from the artist folder not from if played from songs, album or genres folders...
    It's really irritating since I want to be able to switch from listing to music to audiobooks without looking up the author everytime!
    Anybody know about a fix to this problem?
    Thanks!

    This could be your iPod is having an internal software problem. A restore through iTunes may fix this.
    For mor info on restoring, check this out -> How to restore your iPod
    -Kylene
    If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

  • Mail--my iMac .Mac mail disappeared from "Mailboxes", but is still on my MacBook. How do I restore it to the iMac?

    Mail--my .Mac mail disappeared from "Mailboxes" on my iMac this morning. It is still accessible
    on my MacBook and iPad. How do I restore it to the iMac?

    Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
    *http://kb.mozillazine.org/Zoom_text_of_web_pages

  • Sent emails disappearing from Apple Mail

    Hello, I'm finding that sent emails are disappearing from my sent folder in Apple Mail. I was having this issue with the account's IMAP settings, so I've deleted the account and used the Exchange settings – same issue. It was working fine for a while, and then they've stopped saving in the sent folder altogether.
    If I send emails through webmail, there's no issue.
    Machine / Software –
    OS X 10.10.2 on an iMac 21.5" 3.06Ghz Core i3 with 12GB of RAM

    Have exactly the same problem.
    Sent six emails, without realising they wouldn't get saved in Sent Folder.
    Moreover, i messaged one of the people i sent an email to and he told me the email did not arrive?

  • Mac Mail sent email disappeared from email server

    Today all of my macmail in my sent mail folder disappeared. I kept the sent mail on the macmail server, but it did not give me any warning that the mail would be taken down. I have the box checked that says 'never delete sent mail'. Is there a way to download the mail from the server?
    Thanks!

    Try looking at this thread. It helped someone else having the same problem.
    https://discussions.apple.com/message/7959998#7959998

  • Very old 'Sent' mail missing from mailbox - help?

    I've got a question about (really) old mail in my Sent mailbox. I went today to look for some very old messages (around 9/2001), and the earliest mail available to me is from Jan 1, 2003.
    Does Mail archive or delete mail after it passes a certain age?
    If so, how can I find my old mail?
    Jim

    Jim, I had thought that if you select Never as time after which sent mesages are deleted that they would stay saved on your hard drive.

  • Sent messages disappearing from Mail

    I checked the threads. This has been a problem for some, but not me before that I remember, and I haven't come across a solution that works for me.
    This morning I had an email message disappear after I tried to send it. Sometime later I heard the swoosh sound, and it's there in the sent mailbox, so I didn't think much about it. This evening, after taking much time to carefully compose a long detailed technical message to some actors and performers in a musical I'm producing, I clicked send, and the message disappeared. No draft, no sent, and no "swoosh". About a minute later, I heard a swoosh. But nothing else happened.
    I'm about losing my **** right here. The most frustrating feeling ever.
    Now, an hour later, still no message. I've checked everywhere I could think of. I looked in the mail folders in the Library. I found the email I sent prior to this. It's late at night, and I have no way of finding out whether it was received (somehow I doubt it), and now I'm worried some other critical messages I've sent out may have also vanished.
    I depend on email for my work, and I've counted on mail to do the job for many years. It's always worked for me. Now this. I'd love to keep using mail, but I depend on my email for business, and I can't afford for this to ever happen again.
    Has anyone else experienced this lately and has anyone else come up with a solution? Until I do, I'm taking special precautions such as manually copying the message as I go/revise and pasting/saving into text. I wish I didn't have to, but I obvioulsy can't count on mail.

    Please see my post and how it was resolved:
    http://discussions.apple.com/thread.jspa?threadID=1181356&tstart=0
    When I had that issue, I tried using Apple Mail app and noticed that Sent Mails are getting lost. Try sending an email using WebMail. You might see similar "Permission Denied" error. Try restarting the server and see if the issue still exists.

  • Mail missing from "Sent Mail" folder.

    I searched my sent mail files for an email I sent out about 3 months ago. To my amazement, everything in the file before the date of Sept. 23 opened up with a line that went something like: "In order to view this document, you must first go online and download it." When I checked in the menu, it showed that Mail was online. I tried rebuilding my mail and every sent letter before 9/23 was deleted. When I go to my backup files, Mail tells me that the files are not Mail files. I'm perplexed, and haven't a clue as to what to do. This is not the first time I have had lost mail problems. Is Mail full of major bugs? Should I go back to Entourage? I never had a problem when I used it, but hate using any Microsoft applications.
    PowerMac 2 ghz G5 DP   Mac OS X (10.4.3)  

    I have this same problem. My Sent Messages.mbox says it is 1.94 GB so I know the messages are there. So far, I have found no solutions. Hopefully someone out there has some info - please!

  • Local iPhone sent mail disappeared

    I have been keeping the draft, trash, and sent mail items generated by the iPhone on the iPhone. That is, I have not been storing them on the .Mac server. So I go to retrieve a message I sent a couple of days ago but find that there are only 25 messages in the Sent mailbox, and no "download 25 more" message at the end of the list. I had a thought and sent myself a test message from the iPhone, and the test appeared at the top of the Sent list and bumped the oldest message...into oblivion? I tried deleting the test to see if the old message would reappear to make an even 25 again, but no luck.
    I moved the remaining 24 sent messages to the server and changed the setting so now everything is stored there, but a couple of months worth of sent items are...deleted? hiding on the iPhone? They are not on my Mac or in .Mac anywhere that I can find them. Any ideas? I had never heard of this 25 recent message limit in Sent on the iPhone. Apple phone support was not very supportive.
    Ry

    the iPad Mail programme has never been able (not in my opinion is it ever likely) to create folders in Mail - it will replicate what exists on the Mail server, so one creates them there and the iPad and any other devices 'follow' it.
    The sent folder has not disappeared on any of my devices so something appears to be in error.
    How is the email account set up - POP3 or IMAP ?
    Have you tried sending a mail from the iPad and seeing if the folder reappears ?

  • Sent mails disappeared

    Hello,
    i configurate my fathers system since about 10 years.
    But now I'dont now what I have to do.
    He says that his mails he sent aren't in his "sent mail folder".
    What has happend and what I have to do to fix that?
    Thanks,
    Alex

    Don't know if this is any help. Several weeks ago began to think a few of my emails were disappearing - In, Out, Sent or Trash. Couple of weeks ago I left my iMac offline with Mail and a draft email on screen. Came back to find all emails deleated except the draft. Click on Mail screen and the draft disappeared!
    Came to Apple discussions and found items dated a year or more with no Answers provided. One suggested check User/Library/Mail/Mailbox for something. Not much there but did see a couple of .plist. For some reason I trashed those and went to Mail settings where I had mailboxes set to delete each week or month. Set all to Never. Have had no disappearing emails since then.
    Recently checked Trash for something and found several Recovered emails. Have no idea where those came from. I do have TechTool Pro but did not run Recover Files. Ain't technology just great, or what?

  • Shared mailbox outlook 2013 sent mail sitting in outbox folder

    Hi guys,
    I am hope you might be able to assist. 
    I have users who access a shared mailbox (primary mailbox) as delegates with full permissions and send as permissions. They also have a nested mailbox which is their own personal mailbox. Mail sends from both mailboxes and when it behaves mail gets delivered
    to the sent item of the sender. But on a common recurrence mail sits in the Outbox of the delegate mailbox when sent from that mailbox. They can hit send/receive and it will force mail to send and also mail can delay for several minutes at times. This is also
    seen in OWA.
    Removing the nested mailbox and adding it as a additional mailbox allows mail to flow without issue but mail sent from the additional mailbox gets placed in the sent items of the primary mailbox. Client would prefer the sent items to be kept separate (tried
    DelegateSentItemsStyle).
    The exchange is a Exchange 2013 VM server and the client's use remote desktop services to access the platform. Also each Windows mail client is configured to use HTTP and cache mode is disabled for remote services. Last applied update was on the 08/2014.
    Your help will be greatly appreciated.
    PJ

    Hi,
    From your description, when you send a message from shared mailbox, the message is sitting in Outbox folder. I have seen some people have this issue, it is recommended to run Outlook using Cached mode as a workaround.
    Hope this can be helpful to you.
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Amy Wang
    TechNet Community Support

Maybe you are looking for