Sent mail does not show up in Sent (airplane) mailbox

My dad just got his first Mac. He depends on (massive amounts of) email for his work, and used Outlook on his old laptop. Switched to Mac and is using Mail.app now. All his old email is now imported (with O2M) and mostly looks fine.
Except any email he sends is not being copied to the Sent (paper airplane) folder as expected even though the account preference "Store sent messages on the server" is checked.
I must be missing something simple but can't find it and it's important that this is fixed.
Thanks!

Playing around in Mail.app I fixed it hopefully this topic will be useful for someone else in the future:
I had a mailbox on my IMAP account called Sent. It showed up as a regular folder and was used by the webmail app (squirrelmail).
I selected it, and in the Message menu selected Use this Mailbox for > Sent.
The Sent folder I had became the new 'airplane' folder and it now shows up.

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Sent mail does not show up in Sent (airplane) mailbox

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