Sequence of the Hierarchy in Nakisa

Good day fellow Nakisa and SAP HCM users,
We recently installed Nakisa V2.0 at our company and the Visualisation tool of our Organisational Hierarchy is fantastic. However, we have noted that in instances (not all) that the sequence of the positions on the Org Hierarchy is inconsistent to what is in the SAP Backend. For example:
Sort order view in SAP Backend:
1. Executive
2. Secretary
Sort order view in Nakisa:
1. Secretary
2. Executive
Surely whatever the OM Master Data is in SAP including sequence should be reflected in Nakisa through extraction?
We were also recently told that this is due to the Priority field against a position in table HRP1001 and that Nakisa Standard doesn't support this but I don't really know if this is true?
Your help and input in this regard will be appreciated.
Kind regards
Dorianne

You are spot on. OM uses a field on HRP1001 to show the structure in a particular order if any end user has moved objects up/down the standard structure (which otherwise is shown in OBJID order).
The standard out of box SAP TVN OrgChart does not reflect this order.
Are you using this in staged or live mode?
If in live: then it would require Nakisa to update the product to do this.
If in staged: I have previously extracted the additional priority field and used this to order the objects in the hierarchy, but this is a customisation (to extract and then a small configuration change to the application)
Unless you have the experience, I'd recommend use a consulting partner to do this - few hours should do it.
Stephen

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