Serial Invalid Message When Serial Is Definitely Valid

I am installing Lightroom 5 on another computer. I have it activated on one already and the serial worked fine. Now on the second computer it is telling me the serial is invalid when it is obviously not. I need to install this on my desktop asap and I am not able to call 800 numbers where I am and the chat isn't working. What the hell Adobe.

This thread was initially posted to the Adobe Captivate forum and has since been moved to the Lightroom forum.

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I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

Adobe Acrobat 8.0
standalone version
Worked for years.......pc crashed.......fresh install of everything, but Acrobat will install, but I get error message when I try to use.

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues

I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
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https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

Hi islandschool,
Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
Regards,
Sarika

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I oopened the file, I need to verify the serial number. It showed up that the serial number is valid, but th

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?

The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number". I had Adobe 9 Standard on the old. But what downloads from th

I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?

You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.

I have a new iPhone 5 and receive the following message when texting some people within my contacts. Message sent using invalid number of digits please resend using 10 digit number or valid short code Msg:2114

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2) Delete the entire string of messages you sent to that number. That's every single message...
3) Now delete the entire string of invalid 2114 messages you received after your text(s) failed.
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I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon.

I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon. Why? This should have been easy.

Contact support by web chat to get your serial number issues sorted.
Mylenium

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

Serial number not valid when upgrading from LR4 to LR5 [was:leewayphotography]

J’ai acheté LR 4 il y a 1 an avec le n° de série sur la boite. J’ai acheté l’upgrade pour LR 5 et je n’ai jamais pu installer la version définitive avec ce n° de série.Ce n° de série n'est pas valide. La durée version d’essai est terminée et donc je dois retourner à LR 4 pour continuer à travailler ? Pourquoi cela ne fonctionne pas?

Bonjour.
J'ai bien compris votre réponse qu'il fallait utiliser un nouveau n° de série. J'ai bien téléchargé LR5 le 18 mars 2014, j'ai bien reçu une facture
n° IEE2014000174985 mais je n'ai pas de trace d'un nouveau n° de série. Il n'est pas sur la facture, ni dans le logiciel?
Que faut-il faire
Leewayphotography
From: John Waller
Sent: Monday, April 21, 2014 10:14 PM
To: leewayphotography
Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
created by John Waller in Photoshop Lightroom - View the full discussion

When I try to launch the product, it says the Serial Number is valid but a qualifying product couldn

When I try to launch the product, it says the Serial Number is valid but a qualifying product couldnt be found on the computer..same error others are reporting, I have been waiting for over 1 month and have not been able to get an anwer .

You purchased the upgrade version and the serial number of the qualifying product is needed to complete the install. If it can not find a qualifying product installed on the machine, it should be asking you for the SN of that product, not the SN of the new install.

Serial Invalid Message When Serial Is Definitely Valid

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