Serial # issues in Upgrading from CS to CS4

Was wondering if you need your existing serial number in order to upgrade from CS to CS4? If so, where do you find it?
As I recall, when looking into an upgrade it says they give you a new one. But I thought you needed the old one in order to be eligible for the upgrade.
Any assistance would be greatly appreciated.

This is the feature request forum. You'll have better luck posting in the appropriate place.
But yes.. you need you previous serial number when upgrading. Generally it's located on the DVD/CD case.

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