Serial letter Templates from the Intranet

By now our customer has its serial letter Templates (Word) on a volume in LAN.
Since this volume will be deinstalled, the customer wants to store these templates in Intranet in the future (on some sharepoint volume).
By now (SAP R/3 Release 4.7) this does not work. The word files cannot be opened.
Is the reason for this that there has to be installed another GUI or does the problem go deeper?
Technically spoken:
I debugged the problem down to a method
cl_gui_frontend_services=>DIRECTORY_LIST_FILE
In there an attribute www_active is tested. Since it is not set by now, a further access to the internet location is not possible.
I am not sure, if I am in the correct forum. If so: what other forum would you suggest to be better for this theme?
Thank you.
Axel Kiltz,

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